
I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.
The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.
In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.
Care Provided by Hatfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 118 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hatfield Nursing Home for full pricing details and T&Cs.
Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Nicol Tachie (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (118)
- Single Rooms with ensuite Wet Room (118)
Hatfield Nursing Home Reviews (121)
Hatfield Nursing Home has a Review Score of 9.9 (9.898) out of 10, based on 35 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 121 reviews.
Very friendly and helpful in all aspects.
My mother was a resident at Hatfield Residential Home for the last two years of her life. I was very satisfied with the care and affection she received from all the staff and their genuine humanity and care for her. The accommodation was clean and comfortable and at no time did I have any concerns about my mother's safety or security which enabled her to pass away with dignity.
My mother was looked after very well until she passed away on 9/7/2018.
My nan came to Hatfield Residential and Nursing Home after a spell in the hospital, first for residential care and later for the nursing end of life care. From the day she arrived until her peaceful end she was treated with the highest level of dignity, respect, care and compassion. It allowed precious time for my mum and aunt to be loving daughters and enjoy their visit knowing my nan was well cared for. I am so thankful we found this care home and for everything they have done for my nan and all the family.
We have been warmly welcomed and feel very much at home.
We cannot praise the staff enough (from manager to cleaners) they are all excellent.
A wonderful home.
It is not easy for relatives, friends and of course residents at this time, but I am comforted by the care and support the home and its staff have given me.
Thank you from the bottom of my heart.
Mum came to Hatfield after a spell in hospital. We are so glad we have found such a caring, friendly home. Mum has settled in so quickly - the staff are so thoughtful. Even when Mum needed to change from residential to nursing care we didn't have to worry. Nothing is too much trouble at this lovely home. Thank you all so much.
I have visited the home 3 times in all. I went with a mutual friend to visit a resident, also a friend to both of us. We were welcomed and shown where to go, what code to use for various areas and offered an escort. We spent a very pleasant hour with our friend who seemed very content and pleased to see us. We were treated to fresh tea and cake, which was most enjoyable. Our friend seemed very satisfied with the aspects of care received in your home.
Hatfield Residential, run by Sanctuary, provided end of life care to my mother-in-law after the care home she had been in for over 5 years closed. This was a distressing time for all and the staff at Sanctuary could not have been more supportive. The home itself is well maintained and her room was lovely, bright and decorated like a home rather than a hospital. We felt she was treated with dignity and respect throughout. We always felt very comfortable visiting her as the home has a lovely relaxed feel. All of the staff have been really helpful throughout everything: from helping us as we searched for a new home for her to getting her moved and settled then sadly dealing with her passing when the time came and even since.
My overall experience of Sanctuary Care, Hatfield is very good. Many carers have formed great relationships with my mum and she, for the most part, appears very relaxed and comfortable. I still feel there are times that the communication levels of some of the senior staff are questionable. My mum finds it difficult to understand them and they are a bit too quick to carry out duties without really explaining what they are doing. I myself find it hard to understand at times.
Thank you for your review and positive ratings and comments. In terms of communication, I really appreciate your feedback and we will be working very closely with you as a family to make sure this is resolved.
In general, I can't fault the treatment of my mother, she has been looked after with compassion and respect and I have not observed anything I have been uncomfortable with. I have been informed of any problems in a timely manner. Some issues regarding room maintenance (table lamp not working, missing television remote control etc) have taken a while to resolve but I can't find fault with the general behaviour towards my mum, which is peace of mind for me as I live quite far away and am not able to visit too regularly.
Loving nursing and care in our residents last days.
I am impressed by the care and attention provided by the staff. They care for and entertain the residents to a high level.
My mother spent a short time in the home in December. At all times we were very happy with the care, dignity and professionalism shown to her and her family. Many thanks.
There is a warm and friendly atmosphere when you walk in.
The management and staff have made the transition very easy for us all and mother is now settled and happy. Her room is well maintained and she has been able to have some of her own possessions around her.
The staff are caring, sympathetic and respectful towards the residents. The layout and security are very good also.
Lovely staff, efficient and knowledgeable, helpful and professional. Rooms are clean and tidy.
My Grandma received exemplary care while she stayed at Hatfield care home. Although being bed-bound and having advanced dementia, she was always given lots of time and the carers were always thoughtful to her needs, which showed by how there was always her favourite Irish music playing in her room, a love that stayed with her to the very end. The staff were always very kind and compassionate to Grandma, and to us when we visited and were always friendly and welcoming. Grandma was always well cared for: she was well fed and was always clean when we went in to visit her. The same goes for her bedding and blankets - whenever they were dirty they were changed. I cannot stress how lovely a place this is for someone to spend their last years, and how well cared for they will be.
My mother has been in your care home since March 2017. On the whole, I consider that she has received very good care and I commend all staff for their professionalism and efforts on the residents' behalf. I would certainly recommend this Sanctuary Care Home to anyone in need of their services.
First class care home.
Staff are very polite, helpful and friendly.
Food is outstanding.
100% in every way!
All the carers had plenty of time for her and nothing was too much trouble.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We have a number of bed space vacancies available. Enquire today to find out more!
News (20) & Events (1)
- 20 Aug 2026
A care home manager may be responsible for leading a home, but they are also very much part of the community within it. At Hatfield Nursing Home, that meant there...
- 13 Aug 2026
Our wonderful residents at Hatfield Nursing Home enjoyed an afternoon in the garden on 4th July 2026, as our team made the most of the summer sunshine with a BBQ,...
- 17 Jul 2026
As a celebration to all of the fathers, grandfathers and fatherly figures, we decided to host a special Father’s Day garden party here at Hatfield Nursing Home, celebrating the wonderful...
- 25 Sep 2026Organiser: Hatfield Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Hatfield Nursing Home.
Meet the Team (1)

Nicol has been with Hatfield in a variety of roles, most notably as Deputy Manager for several years and the winner of the 2024 Compassion in Care award at the Hertfordshire Care Association Awards. In 2025, Nicol stepped up to the position of Home Manager and continues to lead with compassion, putting our residents at the heart of everything she does.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service -more info.