Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ
Review Us
9.9 112 Reviews
  • Hatfield Nursing Home, Hatfield
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.

The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.

In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.

Care Provided by Hatfield Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 118 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Hatfield Nursing Home to find out the exact price for your requirements.

Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alina Verescu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (118)
  • Single Rooms with Ensuite Wet Room (118)
9.9

Hatfield Nursing Home has a Review Score of 9.9 (9.875) out of 10, based on 34 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 112 reviews.

Overall Experience
  • 81
  • 28
  • 3
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Date Published
  • 112
  • 10
  • 23
  • 34
  • 78
Reviewer Connection to Hatfield Nursing Home
  • 47
  • 29
  • 7
  • 5
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 112, showing 21-40
Review from Tracy R (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find staff very kind and helpful, nothing is too much trouble. I believe they care not only for residents but for families and take our worries and any concerns on board and offer help and reassurance. I asked if my mums room could be rearranged and some shelving and picture hooks put up and
it was done straight away.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for taking the time to leave such a lovely review of our home. It is our pleasure to care for your mum and all our residents! Warm regards.
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Review from J S (Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is really lovely. They always make me happy and laugh. The carers are kind and always help me when I need to do something. I don't like to come from my room because it's lovely and I can watch what I like. All staff come in to speak with me several times a day.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeWe're so glad you're happy and feel well cared for!
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Review from L M (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family could not have asked for a better care home for our elderly mother. In the 6 months she was there the carers, nurses and management team were outstanding! The care, the love and kindness each resident is shown is amazing and genuine! I've cannot recommend enough!
Thank you all the team
at Hatfield Nursing Home!
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for your lovely words about Hatfield Nursing Home. The team and I are grateful for your support and positive comments. Best Wishes.
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Review from G S (Husband of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everything about Hatfield Nursing Home extremely kind, considerate and helpful. Management, carers and staff are excellent. My wish is only that I could get her nearer to me, so that I could see her more often. I find it difficult now doing the journey.
To see her more often, I feel it
is very important to her. I know it would be difficult to find better accommodation. Fingers crossed.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for sharing your experience of our home. I'm so happy to hear such positive comments about our wonderful team. We would be very sad to see your wife leave us, but completely understand how important it is for you to spend more time together. Warmest wishes.
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Review from Sharon H (Friend of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my friend first came to you it was a huge wrench for him, he didn't really understand what was happening, all he could understand was that he had lost something important but didn't know what it was. He was angry, aggressive and broken. The first few times we visited him he was angry, dishevelled,
unshaven and did not seem to be thriving. But now he has settled in and accepted his new home, on our last visit he recognised us, he was happy and chatty, not one swear word and we had a lovely time with him. The staff we have met have all been lovely and extremely helpful.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for sharing your personal experience. It can be a little unsettling at first, for both our residents and their respective family and friends, but like any big change, there is an adjustment period. Most people, like your friend, settle very quickly and soon accept that they are with us so that we can improve their quality of life. Your kind words are much appreciated, thank you.
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Review from T R (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father arrived at the care home he was shown nothing but empathy and care all carried out with the utmost dignity. The staff are all so lovely and make a real effort to interact with the residents and their relatives. Unfortunately, we recently lost my dad but he was made as comfortable as
he could be in his last few weeks and that has given us some comfort as a family.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for sharing your heartfelt review. We are deeply sorry for your loss and we're grateful that you found comfort in the care your father received during his time at Hatfield Nursing Home.
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Review from N S (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent so caring, nothing is too much trouble. Our mum is taken very great care of, they have great facilities. Everyone is so friendly.
Our mum says that the food is excellent.
We are always made very welcome, every time we come to visit our mum. Management are also lovely.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for sharing your experience of our home. It is our pleasure to care for your mum and I will share your feedback with the team so they know how much they are appreciated. Alina
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Review from B D (Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, outstanding experience.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeI'm thrilled to see your feedback of our home and thank you for taking the time to share this. Warmest wishes, Alina.
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Review from M M (Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful experience and very friendly.
Reply from Alina, Home Manager at Hatfield Nursing HomeWe couldn't ask for a better review! Thank you for your feedback, it certainly is a warm and friendly home and I'm pleased that this comes across to those in our care. Warm regards, Alina
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Review from D W (Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy and experiencing very friednly people.
Reply from Alina, Home Manager at Hatfield Nursing HomeThank you for taking the time to share your experience of our wonderful home. It is our privilege to care for you and I'm delighted to hear that you are happy. Warmest wishes, Alina
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Review from V M (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We've been really happy with the care Dad has received at Hatfield. It is so reassuring for us as a family to know that he is safe and is being looked after by a team of kind and patient staff. They understand his needs and strive to meet them.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you so much for your kind words! It's lovely to hear that you and your family are happy with the care your Dad has received.
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Review from S W (Son of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is being very well looked after, with around-the-clock support and assistance.
People are very caring and genuine. We are kept up to date with Dad's provides and if there are any issues.
We have overcome getting through to the ward via telephone and help is always at hand. We are happy Dad is
in a nice care home with all the assistance he requires.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeWe're pleased to hear that your dad is receiving excellent around-the-clock care and support at Hatfield Nursing Home. Our caring and genuine staff keep you updated on his progress and promptly address any issues.
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Review from Avis C (Sister of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was a nursing care resident at Hatfield Nursing Home from July 2023 to February 2024 and during this time he was very happy there. He had a spacious room with a view he loved. He was well cared for and he thought the food was delicious. The management staff have been exceptionally caring
and supportive to us, as have the other staff we had contact with and also the nursing staff who looked after my brother.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for sharing your positive experience! We're glad your brother enjoyed his time at Hatfield Nursing Home.
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Review from R C (Son of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first few minutes in being here my dad started to thrive, would thoroughly recommend, lovely home, so friendly and caring.
Reply from Alina Verescu, Home Manager at Hatfield Nursing HomeThank you for your positive feedback! We will continue to provide the highest standard of care for our residents.
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Review from Melanie W (Daughter of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely afternoon for residents and relatives! The gentleman is a very talented musician/singer with a good voice and a good mix of 50s/60s music, a great choice by the activities team. Two members of staff did a brilliant job at getting that organised, hats off to them and everything ran smoothly.
Also, the music was just at the right sound level for the room! All of the residents seemed to enjoy the performance. Well done to all.
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Review from Debbie G (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel my father is very well looked after and supported in the home, He is happy and enjoys interacting with staff. The staff are lovely and engaging with residents as well as family members.
The activities are good. My father especially enjoys the musical entertainer visits. He loves to sing and
dance. It's lovely to see residents' faces light up as they remember songs and reminisce.
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Review from R T (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this person very helpful and caring when doing things for me.
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Review from Dave D (Grandson of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff, clean environment, staff were on hand to answer any questions, the management team are very welcoming and easy to approach, members of staff are always checking on residents and make visitors feel welcome.
I would recommend this care home to anyone looking for care.
Reply from Chante Woodley, Marketing Coordinator at Hatfield Nursing HomeYour positive feedback is greatly appreciated! At Hatfield Nursing Home we're committed to providing excellent care, and it's wonderful to know that residents and visitors feel welcome and well-cared for. Many thanks.
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Review from M G (Granddaughter of Resident) published on 14 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been welcomed with open hands by all staff members, especially one, she is amazing and all the other staff members. My nan came as respite and is really enjoying home. She tells the family everyone is really kind and lovely. Thank you for my nan receiving quality care.
Reply from Priyanka Gadhe, Marketing Administrator at Hatfield Nursing HomeThank you for your lovely comments about Hatfield care home and the team. We are pleased to hear your loved one is happy at the home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
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Review from T K (Niece of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care and attention.
My aunt is very happy here.
I am involved in her care and staff always keep me up to date.
Staff are very friendly and approachable.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Hatfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Hatfield Nursing Home is calculated as follows: ( (361 Excellents x 5) + (33 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 401 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hatfield Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 registered maximum number of service users is 23.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (1)

Nicol

Nicol Tachie

Job Title: Care Home Manager Joined: 2015

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer, deputy manager and into my current role as Home Manager. I am responsible for ensuring the safety, care and comfort of our residents as well as supporting my staff.


My proudest moment to date is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service - more info.