Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ
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9.9 105 Reviews
  • Hatfield Nursing Home, Hatfield
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.

The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.

In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 118 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Hatfield Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Alina Verescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (118)
  • Single Rooms with Ensuite Wet Room (118)

Hatfield Nursing Home Reviews (105)

Total of 105, showing 21-40
9.9

Hatfield Nursing Home has a Review Score of 9.9 (9.851) out of 10, based on 31 reviews in the last 2 years. Over all time Hatfield Nursing Home has 105 reviews.

Overall Experience

  • 75
  • 27
  • 3
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Date Published

105
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Review from B D (Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, outstanding experience.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

I'm thrilled to see your feedback of our home and thank you for taking the time to share this. Warmest wishes, Alina.

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Review from M M (Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience and very friendly.

Reply from Alina, Home Manager at Hatfield Nursing Home

We couldn't ask for a better review! Thank you for your feedback, it certainly is a warm and friendly home and I'm pleased that this comes across to those in our care. Warm regards, Alina

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Review from D W (Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy and experiencing very friednly people.

Reply from Alina, Home Manager at Hatfield Nursing Home

Thank you for taking the time to share your experience of our wonderful home. It is our privilege to care for you and I'm delighted to hear that you are happy. Warmest wishes, Alina

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Review from V M (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've been really happy with the care Dad has received at Hatfield. It is so reassuring for us as a family to know that he is safe and is being looked after by a team of kind and patient staff. They understand his needs and strive to meet them.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you so much for your kind words! It's lovely to hear that you and your family are happy with the care your Dad has received.

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Review from S W (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is being very well looked after, with around-the-clock support and assistance.
People are very caring and genuine. We are kept up to date with Dad's provides and if there are any issues.
We have overcome getting through to the ward via telephone and help is always at hand. We are happy Dad is
in a nice care home with all the assistance he requires.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

We're pleased to hear that your dad is receiving excellent around-the-clock care and support at Hatfield Nursing Home. Our caring and genuine staff keep you updated on his progress and promptly address any issues.

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Review from Avis C (Sister of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a nursing care resident at Hatfield Nursing Home from July 2023 to February 2024 and during this time he was very happy there. He had a spacious room with a view he loved. He was well cared for and he thought the food was delicious. The management staff have been exceptionally caring
and supportive to us, as have the other staff we had contact with and also the nursing staff who looked after my brother.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your positive experience! We're glad your brother enjoyed his time at Hatfield Nursing Home.

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Review from R C (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first few minutes in being here my dad started to thrive, would thoroughly recommend, lovely home, so friendly and caring.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for your positive feedback! We will continue to provide the highest standard of care for our residents.

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Review from Melanie W (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely afternoon for residents and relatives! The gentleman is a very talented musician/singer with a good voice and a good mix of 50s/60s music, a great choice by the activities team. Two members of staff did a brilliant job at getting that organised, hats off to them and everything ran smoothly.
Also, the music was just at the right sound level for the room! All of the residents seemed to enjoy the performance. Well done to all.

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Review from Debbie G (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my father is very well looked after and supported in the home, He is happy and enjoys interacting with staff. The staff are lovely and engaging with residents as well as family members.
The activities are good. My father especially enjoys the musical entertainer visits. He loves to sing and
dance. It's lovely to see residents' faces light up as they remember songs and reminisce.

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Review from R T (Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this person very helpful and caring when doing things for me.

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Review from Dave D (Grandson of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff, clean environment, staff were on hand to answer any questions, the management team are very welcoming and easy to approach, members of staff are always checking on residents and make visitors feel welcome.
I would recommend this care home to anyone looking for care.

Reply from Chante Woodley, Marketing Coordinator at Hatfield Nursing Home

Your positive feedback is greatly appreciated! At Hatfield Nursing Home we're committed to providing excellent care, and it's wonderful to know that residents and visitors feel welcome and well-cared for. Many thanks.

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Review from M G (Granddaughter of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been welcomed with open hands by all staff members, especially one, she is amazing and all the other staff members. My nan came as respite and is really enjoying home. She tells the family everyone is really kind and lovely. Thank you for my nan receiving quality care.

Reply from Priyanka Gadhe, Marketing Administrator at Hatfield Nursing Home

Thank you for your lovely comments about Hatfield care home and the team. We are pleased to hear your loved one is happy at the home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from T K (Niece of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care and attention.
My aunt is very happy here.
I am involved in her care and staff always keep me up to date.
Staff are very friendly and approachable.

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Review from K P (Son of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would thoroughly recommend this care home to anyone thinking of moving a loved one into care. My mother has been a resident for nearly nine years now, and whilst a change of ownership has occurred relatively recently can say that the overall standard of care has always been quite high. Although my
mother suffers from dementia and is unable to communicate verbally, I will say she is very well looked after and have no complaints whatsoever.

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Review from Margaret G (Daughter of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good home.
Very friendly staff.

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Review from K W (Daughter of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a wonderfully warm, kind, caring team of people in Hatfield Nursing Home, who have cared for my Mum since June 2021. She moved from another care home, and immediately there was a stark contrast with their approaches to looking after older people. This team have looked after Mum with compassion,
skill, humour and above all person and family-centredness. Nothing is too much trouble.
The room is clean, the food is good, communication excellent and the home is supported by a good GP surgery. There has been a change in management and the nurses and carers have kept up their high standards.
Thank you Hatfield - you have been the best choice of nursing home we could have made for Mum. Keep up the great work.

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Review from S D (Wife of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely pleased with my husband's recent respite stay. The staff are wonderful and very caring, dealing with any worries promptly and putting my husband at ease. Will definitely stay again and highly recommend this excellent care home.

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Review from Kim R (Daughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are always friendly and helpful. Mum's room always needs a good hoover/clean.
Five new tops missing since Christmas. Mum's clothes are always missing/replaced with other residents.

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Review from N L (Daughter of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, no complaints, staff always friendly, helpful.
Mum is happy "most of the time" and probably when not, it's more how she is that particular day.
Sometimes room could feel a bit clearer for visitors - but appreciate time/staff shortages play a part after last two years.

Reply from Fae Doherty, Senior Marketing Officer at Hatfield Nursing Home

Thank you for taking the time to review our home. We really appreciate your kind words and your feedback. We will be sure to pass this onto our team. Best wishes.

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Review from Y N (Daughter of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all extremely nice and helpful. The rooms are clean with ensuite bathroom. It's always lovely and warm. Furthermore, my father feels safe and secure. It's a great home and it was his choice to stay.

Reply from Fae Doherty, Senior Marketing Officer at Hatfield Nursing Home

Thank you so much for your kind words about our home and team. It's wonderful to hear how safe your father feels in our care. Best wishes.

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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Hatfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Hatfield Nursing Home is calculated as follows: ( (317 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 362 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hatfield Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 registered maximum number of service users is 23.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

Meet the Team (1)

Nicol

Nicol Tachie

Job Title: Care Home Manager

Joined: 2015

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer, deputy manager and into my current role as Home Manager. I am responsible for ensuring the safety, care and comfort of our residents as well as supporting my staff.


My proudest moment to date is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service - more info.