
I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.
The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.
In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.
Care Provided by Hatfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 118 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hatfield Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Nicol Tachie (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (118)
- Single Rooms with ensuite Wet Room (118)
Hatfield Nursing Home Reviews (122)
Hatfield Nursing Home has a Review Score of 9.9 (9.892) out of 10, based on 36 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 122 reviews.
The positives - A modern building. The bedrooms are bright, airy and spacious and have ensuites. Nice dining room and lounge which residents are rightly encouraged to use.
The vast majority of staff are caring, professional and patient.
The food is good and the...
The positives - A modern building. The bedrooms are bright, airy and spacious and have ensuites. Nice dining room and lounge which residents are rightly encouraged to use.
The vast majority of staff are caring, professional and patient.
The food is good and the place overall is very clean.
The negatives - A small minority of staff aren't as good as they could be, scrolling on their phones too much rather than attending to residents. On one occasion there was a heated argument between two staff members. I reported this but heard nothing back.
The management really doesn't like complaints or criticisms and at best a delay in investigating or nothing done at all.
My dad was in hospital for a week and a half. During that time, no call from the Nursing Home to me or my family asking how he was. My dad sadly died. I went into the home to tell staff. I was told "it's all for the best: which was upsetting.
I was a regular visitor, visiting twice a day
Hi and thank you for taking the time to write this review. Firstly, please accept my sincere condolences for the loss of your father. I do really appreciate your feedback, and I am sorry to hear some of these comments as they do not reflect the high standards we set for ourselves. Please accept...
Hi and thank you for taking the time to write this review. Firstly, please accept my sincere condolences for the loss of your father. I do really appreciate your feedback, and I am sorry to hear some of these comments as they do not reflect the high standards we set for ourselves. Please accept my assurances that feedback of any kind is appreciated, and where we have fallen short, acted upon. Your comments are learnings for us, and as Home Manager I will ensure that these learnings are shared with the team. Warmest regards, Nicol
My father was extremely well looked after during his time at Hatfield Nursing Home. As a family, we are forever grateful for the dedication of all who cared for Dad. Huge thanks from all of us to the manager and her team.
My father was extremely well looked after during his time at Hatfield Nursing Home. As a family, we are forever grateful for the dedication of all who cared for Dad. Huge thanks from all of us to the manager and her team.
Thank you for taking the time to share! Best wishes,
Even on her last days family was looked after
Nothing was a problem
We even got breakfast
All the staff are so caring and easy to talk to
Been to a lot of care homes and this is up there with the best
Even on her last days family was looked after
Nothing was a problem
We even got breakfast
All the staff are so caring and easy to talk to
Been to a lot of care homes and this is up there with the best
Thank you for your kind words they mean the world to our team!
From the moment we first visited Hatfield nursing home , we knew it was the right place for our loved one. The warmth, compassion, and professionalism shown by the Manager and entire staff have consistently exceeded our expectations.
The caregivers go above and beyond, treating residents with...
From the moment we first visited Hatfield nursing home , we knew it was the right place for our loved one. The warmth, compassion, and professionalism shown by the Manager and entire staff have consistently exceeded our expectations.
The caregivers go above and beyond, treating residents with dignity, patience, and genuine kindness. Whether it's assistance with daily tasks or simply offering a comforting word or smile, the staff are always attentive and respectful. It's clear they truly care about the people they look after.
The facilities are spotless, beautifully maintained, and thoughtfully designed to feel like home. There are cozy communal areas, safe outdoor spaces, and plenty of opportunities for residents to socialize and engage in activities suited to their interests and abilities. They care for our family also for our visit , my mum has Been to many differentHomes in the past and not been able to settle in any home until this one Safety is also a big priority to all
We're so glad to hear that your mum feels settled at Hatfield. Thank you for your kind words and I'll be sure to share them with the whole team. It really means a lot to us! Best wishes.
From the moment we first visited Hatfield Nursing Home,it very clear that this was more then just a care facility it is warm and welcoming,the staff are truly exceptional kind attentive and genuinely invested in the well being and...
From the moment we first visited Hatfield Nursing Home,it very clear that this was more then just a care facility it is warm and welcoming,the staff are truly exceptional kind attentive and genuinely invested in the well being and happiness of every resident ,they all treated my mum and everyone else with respect and dignity and compassion,there patience and professionalism never went unnoticed,our family has had the full support from the manager and all the staff we have always been informed with every information needed.
The environment is beautifully maintained with cozy clean living spaces.
Knowing our loved ones are cared for and genuinely happy gives us peace of mind,we cannot thank the staff at Hatfield Nursing home enough with there dedication ,we would definitely without hesitation recommend.
With kind regards.
Thank you for your kind words and support! Regards,
My husband has settled in very well. The staff are very responsive and kind. I feel he is in a safe environment that is geared up for his needs.
My husband has settled in very well. The staff are very responsive and kind. I feel he is in a safe environment that is geared up for his needs.
Thank you for your kind words of our home and our team. Regards, Home Manager
exceptional, outstanding care and support on all levels. The staff are excellent, hard-working, kind, compassionate, professional, attention to detail and...
exceptional, outstanding care and support on all levels. The staff are excellent, hard-working, kind, compassionate, professional, attention to detail and personable. Nothing is too much for the staff, they go above and beyond expectations. The Home manager, and Deputy Manager and their team are wonderful. They are superstars in every way. Thank you very much for all you have done for my Mum with much appreciation and very best wishes always.
Thank you for your kind words. We hold you and your family in our thoughts, with very best wishes from all of us. Nicol
Excellent care provided to my Mum during her stay as a resident of the Hatfield Nursing Home. More specifically during the period of end of life - All carers looking after my Mum were very close to her and provided exceptional high standard level of professional Care. The management was excellent...
Excellent care provided to my Mum during her stay as a resident of the Hatfield Nursing Home. More specifically during the period of end of life - All carers looking after my Mum were very close to her and provided exceptional high standard level of professional Care. The management was excellent in providing the required support. This is an excellent example of level of dementia care should be .
Thank you for speaking so highly of the care and support we provide. Best wishes to you and your family
My mum moved to Hatfield nursing home after being diagnosed with PSP a very rare disorder which has no cure we had viewed a few care homes but Hatfield Nursing home was the one chosen we have found the home to have lovely staff and mum is being looked after very well the manager is lovely nothing...
My mum moved to Hatfield nursing home after being diagnosed with PSP a very rare disorder which has no cure we had viewed a few care homes but Hatfield Nursing home was the one chosen we have found the home to have lovely staff and mum is being looked after very well the manager is lovely nothing is to much trouble she showed us around and asked lots of question of what mums needs and sorted it so that mum gets the best care and is happy i would recommend this care homes to anyone thinking about it
My mum always looks well taken care of. Always looking smart, she visits the hair dressers every week, which is what she loves as it is all on site. The care staff are always friendly and nothing it too much. The management team are always around, and when they see us they are so welcoming and...
My mum always looks well taken care of. Always looking smart, she visits the hair dressers every week, which is what she loves as it is all on site. The care staff are always friendly and nothing it too much. The management team are always around, and when they see us they are so welcoming and always offer to help my mum when they are on the unit.
Thank you for your kind words! I am happy to hear your mum enjoys her time with us! Warm regards
Always find staff very kind and helpful, nothing is too much trouble. I believe they care not only for residents but for families and take our worries and any concerns on board and offer help and reassurance. I asked if my mums room could be rearranged and some shelving and picture hooks put up and...
Always find staff very kind and helpful, nothing is too much trouble. I believe they care not only for residents but for families and take our worries and any concerns on board and offer help and reassurance. I asked if my mums room could be rearranged and some shelving and picture hooks put up and it was done straight away.
Thank you for taking the time to leave such a lovely review of our home. It is our pleasure to care for your mum and all our residents! Warm regards.
Everyone is really lovely. They always make me happy and laugh. The carers are kind and always help me when I need to do something. I don't like to come from my room because it's lovely and I can watch what I like. All staff come in to speak with me several times a day.
Everyone is really lovely. They always make me happy and laugh. The carers are kind and always help me when I need to do something. I don't like to come from my room because it's lovely and I can watch what I like. All staff come in to speak with me several times a day.
We're so glad you're happy and feel well cared for!
Thank you all the...
Thank you all the team at Hatfield Nursing Home!
Thank you for your lovely words about Hatfield Nursing Home. The team and I are grateful for your support and positive comments. Best Wishes.
To see her more often, I feel...
To see her more often, I feel it is very important to her. I know it would be difficult to find better accommodation. Fingers crossed.
Thank you for sharing your experience of our home. I'm so happy to hear such positive comments about our wonderful team. We would be very sad to see your wife leave us, but completely understand how important it is for you to spend more time together. Warmest wishes.
When my friend first came to you it was a huge wrench for him, he didn't really understand what was happening, all he could understand was that he had lost something important but didn't know what it was. He was angry, aggressive and broken. The first few times we visited him he was angry,...
When my friend first came to you it was a huge wrench for him, he didn't really understand what was happening, all he could understand was that he had lost something important but didn't know what it was. He was angry, aggressive and broken. The first few times we visited him he was angry, dishevelled, unshaven and did not seem to be thriving. But now he has settled in and accepted his new home, on our last visit he recognised us, he was happy and chatty, not one swear word and we had a lovely time with him. The staff we have met have all been lovely and extremely helpful.
Thank you for sharing your personal experience. It can be a little unsettling at first, for both our residents and their respective family and friends, but like any big change, there is an adjustment period. Most people, like your friend, settle very quickly and soon accept that they are with us so that we can improve their quality of life. Your kind words are much appreciated, thank you.
Since my father arrived at the care home he was shown nothing but empathy and care all carried out with the utmost dignity. The staff are all so lovely and make a real effort to interact with the residents and their relatives. Unfortunately, we recently lost my dad but he was made as comfortable as...
Since my father arrived at the care home he was shown nothing but empathy and care all carried out with the utmost dignity. The staff are all so lovely and make a real effort to interact with the residents and their relatives. Unfortunately, we recently lost my dad but he was made as comfortable as he could be in his last few weeks and that has given us some comfort as a family.
Thank you for sharing your heartfelt review. We are deeply sorry for your loss and we're grateful that you found comfort in the care your father received during his time at Hatfield Nursing Home.
Our mum says that the food is excellent.
We are always made very welcome, every time we come to visit our mum. Management are also lovely.
Our mum says that the food is excellent.
We are always made very welcome, every time we come to visit our mum. Management are also lovely.
Thank you for sharing your experience of our home. It is our pleasure to care for your mum and I will share your feedback with the team so they know how much they are appreciated. Alina
Excellent, outstanding experience.
Excellent, outstanding experience.
I'm thrilled to see your feedback of our home and thank you for taking the time to share this. Warmest wishes, Alina.
Wonderful experience and very friendly.
Wonderful experience and very friendly.
We couldn't ask for a better review! Thank you for your feedback, it certainly is a warm and friendly home and I'm pleased that this comes across to those in our care. Warm regards, Alina
I'm happy and experiencing very friednly people.
I'm happy and experiencing very friednly people.
Thank you for taking the time to share your experience of our wonderful home. It is our privilege to care for you and I'm delighted to hear that you are happy. Warmest wishes, Alina
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 08 Oct 2026
We were so happy to welcome a familiar face back at Hatfield Nursing Home recently, as Graham returned to our home to do something very personal in memory of his...
- 20 Aug 2026
A care home manager may be responsible for leading a home, but they are also very much part of the community within it. At Hatfield Nursing Home, that meant there...
- 13 Aug 2026
Our wonderful residents at Hatfield Nursing Home enjoyed an afternoon in the garden on 4th July 2026, as our team made the most of the summer sunshine with a BBQ,...
There are no upcoming events for Hatfield Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Hatfield Nursing Home.
Meet the Team (1)

Nicol has been with Hatfield in a variety of roles, most notably as Deputy Manager for several years and the winner of the 2024 Compassion in Care...
Nicol has been with Hatfield in a variety of roles, most notably as Deputy Manager for several years and the winner of the 2024 Compassion in Care award at the Hertfordshire Care Association Awards. In 2025, Nicol stepped up to the position of Home Manager and continues to lead with compassion, putting our residents at the heart of everything she does.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service -what an Enhanced Service includes.