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Kilfillan House Care Home

Graemesdyke Road, Berkhamsted, Hertfordshire HP4 3LZ
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we can visibly see the difference the care offered by the whole team has madeA L(Daughter-in-law of Resident/Service User)
Kilfillan House Care Home, Berkhamsted
I cannot recommend Kilfillan House enough, thank youJacky D(Daughter of Resident/Service User)
Kilfillan House Care Home, Berkhamsted
Lovely reception and kind affection towards my wife, with careful attention to all her needsPeter S(Husband of Resident/Service User)
Kilfillan House Care Home, Berkhamsted

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care.

Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor house provides first-class accommodation and facilities. Interiors include comfortable ensuite bedrooms while outside offers pretty mature gardens with a greenhouse and sensory garden, each providing the ideal setting to relax and unwind.

The chef provides meals...  

Care Provided by Kilfillan House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,310From £1,440
Nursing CareFrom £1,545From £1,700

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Kilfillan House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jessica Britton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (30)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Based on the edge of Hertfordshire, the historic market town of Berkhamsted has lots to offer. It was once home to the famous novelist, Graham Greene, and has many spots of natural beauty. That includes places like Ashridge forest and the ruins of Berkhamsted Castle.

Parking

  • On-site parking is available.

Kilfillan House Care Home Reviews (92)

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9.7

Kilfillan House Care Home has a Review Score of 9.7 (9.664) out of 10, based on 29 reviews in the last 2 years. Over all time Kilfillan House Care Home has 92 reviews.

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Review from F S (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

Kilfillan House is a pleasant building with a smart new outside seating area and a welcoming entrance area. The room was a moderate size - a little dark but a lovely view of a cherry tree. I was particularly impressed with the warm welcome Dad received on arrival and Dad said that the food was excellent and the staff attentive and kind. Some minor improvements - Dad said the bedroom floor was slippery when wet. It was also sometimes a little hard to get information before admission. Thank you to all the staff who took such good care of dad.

Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Dad in our care. It is always nice to hear words like "Kind" and "Attentive" being used to describe our Staff. We hope to continue providing your Dad with the best possible care.

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Review from D W (Respite Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

During my two week post operation stay, I felt well looked after and very comfortable at Kilfillan House. I had a full knee replacement, so initially needed a lot of support and found the staff kind, helpful and knowledgeable. I was always treated with dignity and respect and felt very welcome from the moment I arrived.

Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Helpful" being used to describe our Staff. Thank you for choosing Kilfillan House Care Home for your stay.

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Review from Fiona W (Daughter of Resident) published on 26 May 2025 Submitted via Website
Overall Experience

My mother stayed at Kilfillan House post a knee replacement surgery for 2 weeks. The care was just what she needed, and the staff were kind, attentive and very supportive. They were also very knowledgeable in terms of managing her pain relief and other medical side effects of the operation. The support staff were also welcoming and always offered me a cup of tea, and were happy to spend time talking to us.

Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

Thank you for your lovely review. We are very happy to hear you felt at ease with your Mother in our care. It is always nice to hear words like "Kind" and "Attentive" being used to describe our Staff. Thank you for choosing Kilfillan House for your Mum's stay.

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Review from J W (Wife of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

We are grateful for all the kindness, comfort and care my husband received while residing here for palliative care.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from R I (Husband of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience
After 3 months my wife is still receiving excellent care and attention at Kilfillan House.

One highlight was Christmas Day when I was invited to dinner. The staff set up a festive table in the conservatory, and the chef and her team served up an excellent meal. Any request we have made has always been dealt with.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

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Review from N G (Wife of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience
My husband has been in Kilfillan House for a year and is well looked after. Anything wanted going and the carers are there. The kitchen staff did wonders over Christmas, with excellent service.

I was in for two weeks over Christmas. Best Christmas I had in a long time. I would go again.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are glad to hear he had a lovely time at Christmas. We hope to continue providing your loved one with the best possible care.

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Review from C C (Resident / Service User) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Kind, caring staff. Good food.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Kilfillan House.

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Review from S H (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card
Overall Experience

From the manager who showed us round to the kind and caring staff, we couldn't have been happier with the respite care my father received in the 2 weeks at Kilfillan House. It was a perfect place to recover after surgery and he left stronger and more confident to cope with life at home. Thank you to them all.

Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home

Thank you for taking the time to leave us your review. It is so wonderful to hear that your father greatly benefitted from the high standards of care that he received whilst staying with us at Kilfillan House. We are pleased to hear that you were impressed with how "kind" and "caring" the staff are...  

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Review from Alan B (Husband of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

I have been overwhelmed by the loving care that my wife and I have received from all of the staff at Kilfillan. I do not believe I could have found a better care home anywhere. I would like to thank each member of staff for being so kind to us.

Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home

We appreciate you taking the time to leave your lovely words. We are so pleased to hear that you and your Wife have felt supported and feel like part of our Kilfillan House family. It is always nice to hear words like "Kind" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from R P (Resident / Service User) published on 17 June 2024 Submitted via Postal Card
Overall Experience

Excellent. Good care. Caring staff. Pleasant accommodation. Enjoyed my stay. Would come again.

Reply from Rosie Smith, Customer Service Advisor at Kilfillan House Care Home

Thank you so much for leaving us such a great review. We are thrilled that you enjoyed your stay at Kilfillan House Care Home and look forward to welcoming you back if you ever need us.

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Review from J P (Friend of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience

My friend has been a resident here for 16 months. She has had very good care. There is a lovely, family atmosphere. The home is well managed and the staff go the extra mile for their residents. Thank you.

Reply from Grace Langfield, Customer Service Adviser at Kilfillan House Care Home

Thank you for taking the time to leave your review. We are pleased to hear your Friend has become a part of our Kilfillan House family and that she is well cared for. We are looking forward to seeing you again.

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Review from D C (Respite Resident) published on 10 January 2024 Submitted via Postal Card
Overall Experience

I was here May to August 2023 and was well looked after. Staff were all so caring and helpful. I returned to see them in December to thank them and have a cup of team and cake.

Reply from David Mclean, Customer Service Adviser at Kilfillan House Care Home

Thank you for your kind words. It is always nice to hear from former residents feeling like they were cared for and looked after, especially hearing words like "caring" and "helpful" being used to describe our care. Thank you for choosing Kilfillan House for your stay.

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Review from S S (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience

Excellent care for my mother for her rehabilitation following hip replacement surgery. Each and every member of staff were exceptional in all aspects of her care. They were kind, caring, professional, supportive, efficient, considerate, friendly, welcoming, understanding and all went above and beyond helping to care for and rehabilitate my mother so that she could recover and return home.

Reply from David Mclean, Customer Service Adviser at Kilfillan House Care Home

Thank you for your lovely review. It is always nice to hear words like “kind, caring, professional, supportive, efficient, considerate, friendly, welcoming, understanding” being used to describe our care. Thank you for choosing Kilfillan House for your mother's stay.

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Review from Susan H (Daughter of Resident) published on 28 September 2023 Submitted via Postal Card
Overall Experience

Mum was referred and admitted to Kilfillan House in June 2023 for palliative care. She could not have been in kinder or more experienced hands. From the moment she arrived until her death yesterday she was treated with empathy and kindness - from day to day care, to nutrition and the cleanliness of her room. Mum was a lovely lady and her final months were made special by each and every member of staff. I can't thank you all enough.

Reply from Grace Langfield, Customer Service Adviser at Kilfillan House Care Home

Thank you for your kind words. We are so pleased to hear Kilfillan House did everything possible to make the final few months as easy as possible for your family and especially for Mum during such a difficult time. Hopefully you are able to go away from this finding comfort knowing that your loved one received the best care possible.

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Review from Danielle A (Niece of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

My aunty stayed at Kilfillan House for fifteen months where she was treated with dignity, respect and care. The level of treatment needed varied throughout her stay and at each stage the staff adapted their care to meet her needs. Kilfillan House has a wide range of activities and events for residents and their families. They facilitated communication with the wider family and gave my aunty comfort and care right to the end. I can't recommend the team at Kilfillan House enough, they were lovely through the time we've known them.

Reply from Grace Langfield, Customer Service Adviser at Kilfillan House Care Home

Thank you for taking the time to leave such lovely comments. We are so pleased to hear such high praise being given to our care home staff for their continual hard work and adaptability for our residents. We are glad to have been there to help you and your family through such a difficult time and hope you can go away from this knowing your aunty received the best possible care.

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Review from Alison C (Daughter of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

An incredibly caring, kind, friendly home. Felt like a home from home the moment we entered. Everyone had Dad's best interests at heart. Cared for him until the end. We were so happy with the staff, facilities and general running of the home. Can't recommend it enough.

Reply from Grace Langfield, Customer Service Adviser at Kilfillan House Care Home

Thank you for taking the time to leave your kind words. It is always nice to hear words like “incredibly caring” and “friendly” being used to describe the care our home provides. Hopefully, you will go away from this feeling like your Dad received the best possible care.

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Review from Peter S (Husband of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Lovely reception and kind affection towards my wife, with careful attention to all her needs including mental exercise and physical exercise to cover all types of activity. It's great to know she is in the safest of kind hands so I can be relaxed about her care.

Reply from Grace Langfield, Customer Service Adviser at Kilfillan House Care Home

Thank you for taking the time to leave your review. We are so pleased to hear you can feel at ease knowing your wife is in our care and we hope to continue providing your loved one with the best possible care.

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Review from Richard S (Husband of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

My wife entered Kilfillan House Care Home in September 2022. She suffered from Parkinson's disease and her health was in severe decline. Throughout her nine months residence she and her family and visitors were treated with the utmost respect and dignity. All of the staff especially the senior staff were diligent, professional, caring and above all cheerful. You have my eternal thanks.

Reply from David Mclean, Customer Service Adviser at Kilfillan House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can felt at ease with your wife in our care. Hopefully you will go away from this feeling like she received the best possible care.

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Review from Veronica J (Wife of Resident) published on 6 July 2023 Submitted via Postal Card
Overall Experience

My husband was in the care of Kilfillan House Care Home for the last 17 days of his life. I can not put into words the care he received along with the love and support for all the family, I will be forever grateful.

Reply from Rebecca Kellegher, Customer Service Adviser at Kilfillan House Care Home

We appreciate you taking the time to leave us your comments. We are pleased to have helped you and your family through such a difficult time and we are saddened to hear about your loss. We hope you will go away from this feeling like your husband received the best possible care.

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Review from A L (Daughter-in-law of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

My mother-in-law was transferred to Kilfillan House following a short spell in hospital. Within a month we can visibly see the difference the care offered by the whole team has made to her general health and confidence - keep up the good work all.

Reply from David Mclean, Customer Service Adviser at Kilfillan House Care Home

Thank you for taking the time to leave your review. We are glad to help you and your family through such a difficult time and hope Kilfillan House care home did everything possible to make the transition as easy as possible. We hope to continue providing your mother-in-law with the best possible care and hopefully see you again soon.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 09 August 2026

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (0) & Events (0)

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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There are no accreditations posted yet for Kilfillan House Care Home.

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