Kilfillan House Care Home

Graemesdyke Road, Berkhamsted HP4 3LZ
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9.6 81 Reviews
  • Kilfillan House Care Home, Berkhamsted
Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care.

Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor house provides first-class accommodation and facilities. Interiors include comfortable ensuite bedrooms while outside offers pretty mature gardens with a greenhouse and sensory garden, each providing the ideal setting to relax and unwind.

The chef provides meals that are tasty and nutritious and works hard to ensure that all residents’ dietary requirements are met. Home-made sweet treats are available every day and the home enjoys celebrating each resident’s birthday with a personalised birthday cake.

Daily activities and regular outings are arranged for residents and friends and family are always welcome to join in.

This home is open to local authority funded residents, get in touch to find out more.

For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Kilfillan House'.
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Care Provided by Kilfillan House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1260
  • Self-Funded Nursing Care: from £1495
  • RESPITE Self-Funded Residential Care: from £1385
  • RESPITE Self-Funded Nursing Care: from £1465

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Kilfillan House Care Home to find out the exact price for your requirements.

Contact Kilfillan House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kilfillan House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alphonse Thomas (Interim Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (30)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Based on the edge of Hertfordshire, the historic market town of Berkhamsted has lots to offer. It was once home to the famous novelist, Graham Greene, and has many spots of natural beauty. That includes places like Ashridge forest and the ruins of Berkhamsted Castle.

Parking

  • On-site parking is available.

Kilfillan House Care Home Reviews (81)

9.6

Kilfillan House Care Home has a Review Score of 9.6 (9.646) out of 10, based on 21 reviews in the last 2 years.
Over all time Kilfillan House Care Home has 81 reviews.

Overall Experience
  • 59
  • 20
  • 2
  • 0
  • 0
Date Published
  • 81
  • 9
  • 16
  • 21
  • 60
Reviewer Connection to Kilfillan House Care Home
  • 30
  • 16
  • 8
  • 7
  • 6
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Sandra G (Daughter of Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear mum came to Kilfillan for her end of life care. A short stay was expected and now, thanks to excellent nursing care she celebrated her 88 birthday some 9 months after admission. This is quite remarkable in itself but what is extraordinary is the care and professionalism of all the at the Nursing
Home. A special birthday tea was organised and as a family we cannot thank all the nursing home team for their kindness, respect and dignity. We enjoyed special time with mum on her birthday thanks to the home, something we did not think we would have this year. Remarkable care by remarkable people. Thank you from the bottom of our hearts.
Reply from Rachel Elliott, Customer Service Adminstrator at Kilfillan House Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Kilfillan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.646 for Kilfillan House Care Home is calculated as follows: ( (162 Excellents x 5) + (76 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 243 Ratings = 4.646
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kilfillan House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Dec 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kilfillan House Care Home to verify any information. View our terms and conditions. Kilfillan House Care Home has an Enhanced Service - more info.