Monread Lodge Nursing & Residential Home

London Road, Woolmer Green, Knebworth SG3 6HG
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9.7 86 Reviews
  • Monread Lodge Nursing & Residential Home, Knebworth
Monread Lodge can provide residential, nursing and dementia care to the elderly, with up to sixty-four en-suite rooms available, all ground-floor accommodation for the ease of those with mobility concerns, and private parking and gardens.

A dedicated dementia unit named Knebworth Court was opened in October 2010 offering 16 appointed en-suite bedrooms. Residents can enjoy a spacious conservatory, choice of comfortable lounges and a dining room. There is also a central courtyard with a ornamental fishpond.

The home has an excellent inspection rating, looks to implement any modern methods and technology that can improve the lives and well-being of residents and follows person-centred care packages tailored to individual needs.

Staff maintain a sensitive attitude towards the concerns of loved ones, work hard to assure that admissions are as stress-free as possible and that new residents are made to feel welcome and at home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1485
  • Self-Funded Residential Dementia Care: from £1394
  • Self-Funded Nursing Care: from £1534
  • Self-Funded Nursing Dementia Care: from £1729

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Monread Lodge Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lisa Andrew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (29)

Monread Lodge Nursing & Residential Home Reviews (86)

9.7

Monread Lodge Nursing & Residential Home has a Review Score of 9.7 (9.691) out of 10, based on 15 reviews in the last 2 years.
Over all time Monread Lodge Nursing & Residential Home has 86 reviews.

Overall Experience
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Reviewer Connection to Monread Lodge Nursing & Residential Home
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Review from Lisa L (Granddaughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Monread are fantastic with my Nan. The manager always goes above and beyond to keep my mum informed of everything with my Nan, they also make my mum so welcome and makes her feel part of the residents too. Mum always tells me every day what the staff do for my nan. My nan is my world and
I'm so grateful that she is listened to and cared for as one of their own members of family. A very Big Thank you
Reply from Lisa Andrew, Home Manager at Monread Lodge Nursing & Residential Home

Thank you so much for your wonderful feedback, we love having your Nan with us and being a part of both your Nan's and your lives. Your Mum is always welcome, and we look forward to her visits. Hope to see you all soon and once again thank you, I shall pass your very kind words to all the staff.

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Review from J H (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was taken to hospital in May for a broken hip. She stayed in hospital for 10 days. When mum came back she was and still is cared for very well by all the staff! Mum has even taken a few steps and walked. Mum is eating well and drinking well. We are very happy with her care home and the staff.
Reply from Lisa Andrew, Home Manager at Monread Lodge Nursing & Residential Home

Thank you so much for taking the time to give such positive feedback, it is always lovely to hear. We are delighted to have your Mum with us, and you are always welcome anytime. I shall share your feedback with the staff, and we all look forward to seeing you soon.

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Review from S G (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 4 years now and eight weeks ago slipped and broke her hip. We as a family are so grateful to staff who have always been caring and attentive and to management who's door is always open to us. After a spell in bed she is now up and in a wheelchair with the help of everyone
working as a team.
Reply from Lisa Andrew, Home Manager at Monread Lodge Nursing & Residential Home

Thank you so much for your feedback. It is our absolute pleasure to have your mum with us. I shall share your kind words with the staff, and we look forward to seeing you soon.

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Review from C T (Niece of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fabulous care home. Staff could not be more caring with amazing management !! The care my aunt has received has been beyond anything I could have hoped for. The feel of this place is just lovely and all the staff seem to genuinely want to work here. I would happily live here if I needed a
care home.
Reply from Lisa Andrew, Home Manager at Monread Lodge Nursing & Residential Home

Thank you so much for your wonderful review. It has been our pleasure to care for your aunt. I shall share your kind words with the team, they will be delighted, and we look forward to seeing you all very soon.

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Review from S E (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been very kind to my mother and always lets me know how she is keeping
Reply from Laura Nightingale, Commercial Business Partner at Monread Lodge Nursing & Residential Home

Thank you for taking the time to leave this 5 star review - we are pleased to hear your are happy with the care and we will pass on your comments to the team.

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Review from S E (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Monread for over a year now and despite having some demanding needs, Monread have ensured that her needs are met, above and beyond. The clinical leads, the carers, cooks, cleaners, the lifestyle team, the maintenance team and the admin work tirelessly together to provide an excellent,
safe, comfortable and stimulating environment for the residents and I am so grateful for this. If ever I have questions or concerns, Lisa the care home manager always makes herself available to talk, listen and understand and she explains things to me in a way I can interpret and she is very keen to take and act on constructive feedback. This gives me confidence that we are doing the best we can do for Mum under very difficult circumstances. Thank you Monread, keep up the excellent work!
Reply from Lisa Andrew, Home Manager at Monread Lodge Nursing & Residential Home

Thank you so much for your kind words. It is our pleasure caring for your mum, and we really appreciate you taking the time to share your experience with us and also working with us as a team to improve the service together. I shall share this positive feedback with the team, they will be delighted. Thank you once again from the Monread team.

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Review from U G (Sister of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activities at Monread:
- Very impressed with the activities provided in the home. Outings and events are well organised.
- Very inclusive, and updated regularly. Care and attention are given to residents who are bed-bound or unable to attend sessions.
- Excellent communication with residents and
visitors. Very supportive atmosphere.
- Materials given to residents were thoughtfully chosen including physical and mental stimulation.
Reply from Lisa Andrew, Home Manager at Monread Lodge Nursing & Residential Home

Thank you for taking the time to write and share such positive feedback about our nursing home. We are honoured by your kind words and are thrilled to know that you have had such a positive experience with us. Our team is dedicated to providing high-quality care, and we are delighted when the commitment is recognised. I shall share this feedback with the staff, as all the staff are committed to making the resident's stay at Monread as positive and individual as possible. We are always striving to improve, if there is anything further you may suggest to make your experience even better I would welcome the opportunity of meeting with you. Thank you once again. Kind regards, Lisa Andrew.

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Review from L C (Daughter of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father has been in the care home since September and we are very happy with his care. All the staff are so nice and kind and we are very grateful to them. The food and activities are very good.
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Review from P C (Wife of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident for 4 weeks and I cannot fault the care he has received. Any minor issues have been resolved immediately and all the staff are so kind to all the residents.
Reply from Kathleen Presswell, Home Manager at Monread Lodge Nursing & Residential Home

Thank you very much for taking the time to review our service. It is great to hear that you are happy with the service we provide at Monread Lodge Care Home. It is our pleasure to support your husband, and we continue to work collaboratively with him and your family.

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Review from Mike H (Son of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Monread Lodge for more than three years now, including during the pandemic, and enjoyed every moment. The staff are wonderful: caring and smiley and above all, patient! Mum loves the food. The schedule of activities is inspired: I always enjoy reading the weekly newsletter with its photographs
of residents enjoying musical recitals, singalongs, 'armchair travel', arts and crafts, the 'Friday Film', baking, bingo, even visits from animals, such as the newly-hatched ducks, which were a real hit. The management works hard to engage with families, though communications could occasionally improve. Mum has no critical medical needs, so I can't judge clinical care. All in all, Monread Lodge is a 'home from home'. Mum is very happy there. All credit to the staff.
Reply from Kathleen Presswell, Home Manager at Monread Lodge Nursing & Residential Home

Thank you very much for taking the time to leave us a review. We are thrilled to hear that you are happy with our staff team. The home has had training for our lifestyle team, and they continue to find innovative and new ways to deliver activities to improve the well-being of our residents. We will share the feedback with our staff team, and we are grateful you appreciate the efforts they put into their work. We are happy that your mum loves our food, our chef always tries and finds new dishes for everyone to try. We enjoy your visits and chats; however, we do appreciate you feel could work more on communications. If you have time on your visits, we can discuss how we can do this better. Thank you for the support and recommendations to help improve our service.

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Review from D J (Niece of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions on visiting to review for a bed for my aunt were, "We knew it was going to be an amazing place for anyone to live." We visited 4 others but knew on walking around the feel of the environment, felt welcome, staff couldn't do enough for the residents, no lingering smells, light and airy.
In a week my aunt has regained her confidence in walking, likes her surroundings, is happy and settling well with supportive staff members.
Reply from Kathleen Presswell, Home Manager at Monread Lodge Nursing & Residential Home

It is heart-warming to receive such positive feedback. We are grateful for your kind words and happy to know that you find Monread Lodge and our staff team welcoming. We are also very happy that your aunt has settled in well in our home. We love having her, she is very chatty and is very complimentary to our staff, which helps boost staff confidence. She has formed a lovely friendship with some of the people living with us, and it makes us proud that we are giving her the best experience she can have in a care home. Thank you very much for your support, and we love to continue receiving your comments and feedback to improve our service.

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Review from R F (Son of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
In my own experience, my mother now needed to be looked after as her mobility and well-being needed full-time care.
Staff are amazing, friendly and caring in what they do.
Sorted her care plan out and I get informed on a regular basis.
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Review from Sarah S (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was moved in for respite at the end of March for 3 weeks. She tells me she enjoyed the food and the staff were nice and friendly. I visited her every week for around an hour. Monread were informative with the newsletters via email. She enjoyed the baby ducklings and watching them hatch and told
me that they were now at a farm. As regards to entertainment, Mum tells me nothing much happened. I was there one day and bingo was being done and she said the music was good when a guy came in to sing. I would say looking at my mum on my visits to her, lots of the residents seemed to be less active and not as with it as my mum. I noticed my mum's mobility seemed to have improved, with her frame though it's a question as to will it be noticeable once realised for home. I do feel my mum needs more stimulation and maybe 3 weeks for her was a tad too long.
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Review from Renata C (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Monread Lodge since Feb 2023, after admittance to hospital and losing the ability to walk. The care at Monread Lodge has been exemplary. My mother has severe clinical issues, numerous hospital appointments, and operations and the nursing care is outstanding. Each nurse
has been very professional and knowledgeable about the nursing care she requires. The carers too are very kind, very caring and very attentive. The activity team is wonderful, so creative, Mum has enjoyed visits from a pony, wallaby, newly-hatched ducklings and regular visits from a West End Musical theatre performer, leading everyone in a musical chorus. The catering team is excellent too, my mother looks forward to her meals. The excellent management and reception staff, the house cleaners and the laundry and maintenance are all very kind and very professional, having a word with the residents and their visitors, creating a wonderful, caring, homely atmosphere.
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Review from Shelly H (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has had excellent treatment since being transferred from Assisted living in December, it took settling in time and quite a few attempts at getting her care plan correct, the carers still ask mum what she wants to eat after having lists of what she does and doesn’t eat, especially as she has
severe dementia and doesn’t understand what they are asking, so she can’t really give an answer. This has been recorded so many times. But the care and attention given to Mum is very good, she is happy and comfortable and even gets out in a chair for lunch which is amazing progress and on a few occasions with carer's encouragement has fed herself. We’re very pleased with Mum's care and the standard of the nursing home care and cleanliness is excellent. The laundry service is also excellent. I would strongly recommend Monread Lodge to anyone who wants good care.
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Review from F B (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was admitted to Monread in mid-July and in one week I made the decision to move her as the care in my opinion was disgraceful.
Firstly there are some nice staff but that’s as far as it goes!
Firstly the room mum was allocated smelt of urine which having refused to leave her there was soon
remedied.
My mum was always left in a wheelchair when I specifically told them not to do that. Her care plan which I wrote with some specifics was not shared in a timely way, let alone shared and followed. Her diabetes was left uncontrolled without due care to seek advice from the community diabetic team. I know this because I checked. This is despite me requesting them to do this.
The reception phone was answered twice by an elderly resident who told me the nurses had gone home and they were locked in. Why on earth is this happening? Lack of showering, and cleaning dentures.
I have raised this to social services as a serious quality of care complaint.
Body map of bruises not recorded.
Reply from Kathleen Presswell, Home Manager at Monread Lodge Nursing & Residential Home

Thank you for taking the time to leave a review. I’m sorry you felt some areas were not up to the standard that you would expect. There are some points you raised that I did try and address and explain at the time and I would welcome the opportunity to discuss your concerns more fully at your earliest convenience.

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Review from Jenny W (Sister of Resident) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister, who had a learning disability, was placed here when she needed more care than her previous supported living home could provide. She was only at Monread Lodge for a few months before she sadly died, but in that time she was very well and kindly cared for, and they were very good at letting
me know when anything happened. I think what impressed me most was the clear indications that all the staff really cared about her, and the way they really tried to make her life more interesting and stimulating, despite it being no easy task. There is a lovely easy atmosphere about the place, and other residents appear relaxed and happy. The food is very good too, and they bother with little touches like napkins and flowers on the tables in the dining room. I am so grateful that County placed her here, and have no hesitation in recommending this lovely place to anyone
Thank you so much, everyone, you are all stars!
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Review from Myra H (Sister of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always clean and tidy. Residents all look cared for. The staff are all friendly, cheerful and caring, always busy with attending to the needs of residents. The food is really good. Overall, the atmosphere is calm and inviting, residents are included in activities. Laundry service is good
- clothes returned clean and neatly pressed. A really first-class care team from the top to the often forgotten cleaners and kitchen staff and maintenance.
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Review from Margaret C (Daughter of Resident) assisted by family/friend published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here with a broken leg and received immediate help with all my needs, including help in walking, also, many other things from the helpful and cheerful staff.
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Review from R P (Son of Resident) published on 31 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was lucky enough to be sent to Monread Lodge Care Home from hospital for palliative care, and even though it was a short stay due to his ill health, I have to say that the care he was provided during this time was really great. Having to send a love one to a care home is a stressful point in
people's lives but knowing he was in a place where he would be looked after so well makes the transition that little bit easier to deal with. I can't speak highly enough of the team at Monread and I appreciate everything they did for my Dad.
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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Monread Lodge Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.691 for Monread Lodge Nursing & Residential Home is calculated as follows: ( (125 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 175 Ratings = 4.691
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monread Lodge Nursing & Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Monread Lodge Nursing & Residential Home

What types of Care is Monread Lodge Nursing & Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Monread Lodge Nursing & Residential Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Monread Lodge Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Monread Lodge Nursing & Residential Home to the centre of Knebworth?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monread Lodge Nursing & Residential Home to verify any information. View our terms and conditions. Monread Lodge Nursing & Residential Home has an Enhanced Service - more info.