Monread Lodge Nursing & Residential Home

London Road, Woolmer Green, Knebworth SG3 6HG
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9.7 87 Reviews
  • Monread Lodge Nursing & Residential Home, Knebworth
Monread Lodge can provide residential, nursing and dementia care to the elderly, with up to sixty-four en-suite rooms available, all ground-floor accommodation for the ease of those with mobility concerns, and private parking and gardens.

A dedicated dementia unit named Knebworth Court was opened in October 2010 offering 16 appointed en-suite bedrooms. Residents can enjoy a spacious conservatory, choice of comfortable lounges and a dining room. There is also a central courtyard with a ornamental fishpond.

The home has an excellent inspection rating, looks to implement any modern methods and technology that can improve the lives and well-being of residents and follows person-centred care packages tailored to individual needs.

Staff maintain a sensitive attitude towards the concerns of loved ones, work hard to assure that admissions are as stress-free as possible and that new residents are made to feel welcome and at home.
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Care Provided by Monread Lodge Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1754
  • Self-Funded Nursing Dementia Care: from £1854

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Monread Lodge Nursing & Residential Home to find out the exact price for your requirements.

Contact Monread Lodge Nursing & Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Monread Lodge Nursing & Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Lisa Andrew (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (29)

Monread Lodge Nursing & Residential Home Reviews (87)

9.7

Monread Lodge Nursing & Residential Home has a Review Score of 9.7 (9.706) out of 10, based on 16 reviews in the last 2 years.
Over all time Monread Lodge Nursing & Residential Home has 87 reviews.

Overall Experience
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Reviewer Connection to Monread Lodge Nursing & Residential Home
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Total of 87, showing 21-40
Review from R P (Son of Resident) published on 31 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was lucky enough to be sent to Monread Lodge Care Home from hospital for palliative care, and even though it was a short stay due to his ill health, I have to say that the care he was provided during this time was really great. Having to send a love one to a care home is a stressful point in
people's lives but knowing he was in a place where he would be looked after so well makes the transition that little bit easier to deal with. I can't speak highly enough of the team at Monread and I appreciate everything they did for my Dad.
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Review from Christine P (Wife of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite my initial reluctance that my husband should go into a care home, he was transferred to Monread Lodge when his health and mobility deteriorated such that I couldn't care for him as I used to. However, I needn't have worried. My first impression of Monread Lodge was of the warm and friendly atmosphere
and the lovely staff who were so caring for my husband. He had quite a few health problems, but the staff always acted very promptly and professionally whenever an episode occurred. I have nothing but praise for them.
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Review from Sue B (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, friendly staff who are doing a wonderful job caring for my father. His main carer messages me with updates and answers my queries, providing reassurance when I'm unable to visit as often as I'd like. I also need to mention the delicious food, which my father very much appreciates, and I can
vouch for having been invited to a taster session with the arrival of the new chef.
Thank you, team Monread.
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Review from Kym G (Daughter of Resident) published on 17 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The visit was very good. Had a chat with the deputy manager, very nice and welcoming. The home is always nice and clean and the staff seem very organised and caring.
Very pleased with what I experience on my visits.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Many thanks for taking the time to review us and thank you for your kind words. We think Mum has settled really well at Monread and has made so many friends. Mum also loves getting involved with the…read more
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Review from Denise H (Wife of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I am really pleased with the standard of care from all carers. The facilities are very good, the hygiene is very good. The catering seems great - my husband is not complaining! I'm overwhelmed by the reception we have on visiting. If I phone it's never inconvenient. The staff always make time
to speak with us as relatives. My husband recently returned to Monread from the hospital and reportedly said 'I am glad to be home', which for me says it all. He is happy here!
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to write a review of Monread Lodge. We are delighted that you are pleased with our care and services. We share all of the reviews and feedback with the entire team, who…read more
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Review from Anne P (Niece of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Kind, lovely staff at Monread made my aunt's stay just what was needed for two weeks respite after a fall. It was easy to speak with her on the phone at regular intervals and there was a real family atmosphere from the friendly staff. Thanks to all the staff.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to review our home. We value your feedback and share it with our whole team as it helps us all understand how our approach is working and any areas that need improvement.…read more
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Review from Helen D (Respite Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was so happy after her stay. She smiled for days! She was clean and tidy and I could tell she had been well looked after. We were so impressed we’ve booked again! I would definitely recommend Monread Lodge for respite care.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to review Monread. We are so pleased that you and Mum were happy with Monread and we are looking forward to seeing Mum again soon. We provide this valuable feedback to…read more
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Review from Janetta N (Daughter of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving Mum into this care home was the best thing we could have done, she is positively blooming in Monread and it shows. She lives in lovely surroundings, with attractive decor more befitting of a country house hotel. She has made a new best friend with whom she enjoys meal times and there are plenty
of activities during the week to keep her mind and hands busy. Mum is very happy, likes the staff and neither of us have any complaints.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you very much for your lovely words Janetta and we totally agree with you that Mum seems very happy here especially since making a lovely friendship that you mentioned. As you know, they seem…read more
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Review from J L (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Monread Lodge for three weeks of respite care after my dad passed away. All of the staff were so kind to her and helped get her strong enough to return home. The staff kept is in touch with FaceTime calls and photographs of her enjoying activities. I can't thank everyone enough for
the kindness and care they gave my mother, especially the liaison coordinator who helped me organise her stay at such a difficult time. I would recommend Monread Lodge without hesitation.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you so much for your very kind words. Your mother is a remarkable lady and we loved having her here at Monread and seeing her gradually get stronger again so that she could return home. We know…read more
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Review from Colleen G (Niece of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff. Fantastic facilities.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to provide a review of our home. We are pleased that you are happy with the care and services we provide and we will share your valuable feedback with the entire team.…read more
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Review from Jeanette B (Sister of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my brother being in other homes, we feel this nursing home is the best organised, caring and informative, he is happy and well stimulated.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to review our home. We value your feedback and share it with our whole team as it helps us all understand how our approach is working and any areas that need improvement.…read more
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Review from Janice T (Wife of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Monread since October 2020. At one point, due to Covid was given end of life diagnosis, wonderful staff nursed him back to full strength. Cannot praise them highly enough. If I have a criticism, it is rectified straight away.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for reviewing our home. We love having your husband here with us as he entertains us all and he loves to have a dance and pose for a photo as you know. Thank you once again.
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Review from Pat M (Daughter of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came here in June 2020 from another care some (we pulled him out after complaint). Monread Lodge looked after Dad with the utmost care and love. We lost him on the 15th of January 2021. I would recommend this care home.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for your kind words. We miss your dad dearly and he will always be remembered by everyone.
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Review from Christine W (Respite Resident) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very unhappy about going into a care home, but since spending two weeks at the Lodge is very complimentary about it. The only complaint was that the porridge wasn’t as nice as mine, but I only have to make it for one person. Everyone was very helpful and kind.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to write a review of Monread Lodge. We are delighted that you were pleased with our care and services. We share all of the reviews and feedback with the entire team,…read more
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Review from Kate O (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed for two weeks respite as my dad was in hospital. All the staff were so kind, lovely and caring and looked after her so well. The Community Liaison Coordinator came for the initial assessment and also made sure she was at the care home when my mum arrived for her stay which was great as
my mum remembered her so felt more comfortable about being left. Overall I was so happy with the care home and I would highly recommend it.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you so much for your kind words and for taking the time to review our home, Kate. We really enjoyed having your mum stay with us. The team will be delighted to learn how happy you were. Thank…read more
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Review from Teresa W (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving into Monread Lodge, my mum seems a lot happier. She is more involved with daily activities instead of staying in her room all the time. I also find it so much easier to phone her every day and love our video calls, which we did not get from her last care home. The weekly newsletter is also
lovely to read and nice to see all the happy faces in the photos. I do feel that I am included more with what is going on within the home.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to review our home, Teresa, and for your kind words. Mum brings a smile and a laugh to all our faces daily and we are so happy she is with us. We provide all feedback to…read more
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Review from Karen M (Daughter of Resident) published on 5 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled well into Monread Lodge and now seems very happy in herself, as she was unhappy in her previous care home. My mother tells me that she is well looked after by the staff and she finds them very kind and helpful. I would like to thank all the staff for making my mum feel so welcome
and for looking after her so well and making her feel safe and happy.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for your lovely comments. We adore having your Mum here as she brings a smile to everyone's face daily. It is lovely to see that she has settled so well here at Monread especially as she…read more
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Review from S H (Son of Resident) published on 13 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems to have settled into Monread Lodge very well. The transition from home to her first weeks was sensitively and sympathetically handled. The covid-19 restrictions are a bit of a pain as currently, only one family member can visit once a week and only for 30 minutes - but the need for this is
understandable.
The staff all seem to be friendly and caring. Contacting Mum by phone is easy and an update on how Mum's doing can be readily obtained. Overall, Mum seems happy - and that's the main thing!
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Review from Linda R (Daughter of Resident) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all staff for keeping dad safe during this pandemic.
I am pleased to we now have a new manager, welcome, thank you for our weekly newsletters which are informative and let us know what's going on while visiting is restricted.
Visited dad today, he was very happy and pleased to see me. Three
members of staff had arranged a fun day, magic, music, sweet trolley with old fashion sweets, to name a few activities, followed by a buffet party lunch. Staff dressed up and made it a very exciting place to be.
Thank you for all you do.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Many thanks for your lovely words Linda and we are glad you are enjoying the weekly newsletters.
We all had an amazing time at the Fun Day and it was so lovely to see so many smiles. Fun had by all!…read more
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Review from P S (Daughter-in-law of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home was the right choice for our mum. She is happy, healthy and the staff couldn't be more friendly and welcoming. They have also taken good care during the COVID19 lockdown arranging virtual face to face with our mum.
Reply from Sarah Gibbs, Community Liaison Coordinator at Monread Lodge Nursing & Residential Home
Thank you for taking the time to review our home. We value your feedback and share it with our whole team as it helps us all understand how our approach is working and any areas that need improvement.…read more
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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Monread Lodge Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Monread Lodge Nursing & Residential Home is calculated as follows: ( (136 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 187 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monread Lodge Nursing & Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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