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River Court Care Home

Explorer Drive, Watford, Hertfordshire WD18 6TQ
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Cannot fault the home, really looked after my dad, and the staff were amazingNigel D(Son of Resident/Service User)
River Court Care Home, Watford
River Court Care Home, Watford
River Court Care Home, Watford

Offering residential, nursing and dementia care in a purpose built setting, River Court is a friendly and welcoming care home conveniently nestled in a residential area in Watford.

Recently refurbished, residents of River Court Care Home benefit from comfortable sitting rooms, well equipped en suite bedrooms and a cosy conservatory. The cinema, hobby room and hair salon also offer different options to keep residents engaged and enjoying life whilst the...  

Care Provided by River Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,633From £1,796
Residential Dementia CareFrom £1,749From £1,924
Nursing CareFrom £1,980From £2,180
Nursing Dementia CareFrom £2,097From £2,308

Contact River Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cecilia Kassanga(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (120)

River Court Care Home Reviews (129)

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9.8

River Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 25 reviews in the last 2 years. Over all time River Court Care Home has 129 reviews.

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Showing 129 reviews matching selected criteria
Review from Paul B (Son of Resident) published on 22 May 2023 Submitted via Website
Overall Experience

My father was in need of palliative care and moved to River Court Care Home from hospital, where conditions were very poor. The change experienced in my father's care in his final few weeks was significant. The room allocated was bright and sunny; he was treated with respect, freshly washed and shaved every day and dressed in clean clothes. The staff were all very caring and the management was diligent. Since I live in Australia and could not return to the UK so soon, the care home manager registered the death certificate on my behalf - this was very much appreciated. I have no hesitation in recommending this facility.

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Review from June M (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience

My mum was in respite for five weeks before moving to permanent care. We were extremely impressed with River Court. Mum was in the dementia unit and we found all staff friendly and very helpful. They really looked after Mum very well. I would have no hesitation in recommending this care home. Thank you.

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Review from M R (Daughter of Resident) published on 3 May 2023 Submitted via Postal Card
Overall Experience

My dad arrived at the care home from hospital in a frail condition. Due to the care he received at Hampermill House he improved which meant that we had longer with him. The staff treated him kindly and with dignity at all times, right up until the end of his life. The staff were always very helpful whenever we visited and always answered any questions that we had. I would like to thank the staff at HampermillHouse for the care that they gave my dad while he was there.

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Review from Alan D (Son-in-law of Resident) published on 30 September 2022 Submitted via Postal Card
Overall Experience

Every member of staff is exceedingly kind, caring and polite. My mother-in-law feels safe and secure all the time. This is a great help to her and her relatives. Everyone has a smile and a warm greeting when we visit.

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Review from Joanna R (Wife of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

Bright rooms. Friendly staff, doing a difficult job very well. The atmosphere is always jolly, and the staff always smile and have time to talk to you. He is always full of compliments for the carers looking after him, and they never fail to cheer him up if he's feeling down. Thank you, River Court staff!

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Review from Alicia F (Friend of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

My Uncle Giovanni lives at River Court Care Home. During my stay in London, I was able to observe the care, respect and good service that he receive. All the staff are attentive to his food tastes and his particular characteristics. They facilitate communication with his loved ones encouraging him to make it happen. The visitors are cordially received. Upon entering we feel that he is in a warm human environment. I return to my country with the peace of mind that my uncle is with people who, in addition to knowing how to do their job, put love into their task of care. Thanks to each and every one.

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Review from Mandy M (Daughter of Resident) published on 29 April 2022 Submitted via Website
Overall Experience
My mother has been a resident for six months now.
Mum was adamant she would not go into care and this was an issue that became one of high risks!
This was a distressing time for mum and the family, wanting the best for mum, within her choices but knowing her being safe was the priority!
Mum came to River Court ( Gade House) for rehabilitation from hospital but ended up needing to stay in care.
When choosing a care home to move on to, mum wanted to stay.
Making the choice herself. Saying " I am happy here. We laugh all the time and they are my friends!"
This comment was in regard to the care team, as a whole.
As a family, to hear mum being happy in a care setting, after such a struggle to get to this point, was just wonderful!
We are so grateful for the continued level of care to mum and her reassuring comments about how lovely the care team are to her.

We are eternally grateful for the kindness and support of mum with the inclusion of us, within care matters.

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Review from Nigel D (Son of Resident) published on 7 April 2022 Submitted via Website
Overall Experience
Looked after my dad for about 4-weeks after a TIA and fractured pelvis; he was in a lot of pain
when he arrived.
Cannot fault the home, really looked after my dad, and the staff were amazing.

Thank you so much.

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Review from Antoinette B (Resident / Service User) published on 19 January 2022 Submitted via Postal Card
Overall Experience

I stayed in River Court Care Home Watford from the 14th December 2021 to Jan 2022. I am 86 years old and mobile. I found the staff here from the cleaners to medical nurses so friendly helpful and kind - an old-fashioned world for an old-fashioned grace. You will be well cared for here.

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Review from S B (Daughter of Resident) published on 4 January 2022 Submitted via Website
Overall Experience
Absolutely disgraceful attitude and treatment from the care staff here.
The management are never available when you need to speak to them and they do not return calls.
I never once spoke to a care staff worker on my mum's "ward" who had even just a minimal grasp of basic Spoken English.
Phone calls were dropped or mishandled, messages to my mum were not relayed, I could hear screaming in the background of phone calls repeatedly when trying to call my mum.

I would 100% recommend nobody to place their loved ones in the "care" of this business... which seems clearly to be just that... business... and not care.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at River Court Care Home

Thank you for your review. I am sorry to hear of your concerns raised regarding River Court. As the Area Director I would welcome the opportunity to discuss these further with you. Please feel free to contact me via the support office on 01325 351100.

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Review from Joan B (Resident / Service User) published on 7 December 2021 Submitted via Postal Card
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Last month, we held a lovely party here at my request to celebrate a letter from Her Majesty the Queen expressing gratitude and appreciation for a poem and condolences which I wrote following the death of the late Duke of Edinburgh. Staff and residents here were a wonderful audience for my speech at the party, and I am so grateful to all concerned. My gratitude must also flow to River Court for attending to my need so well during a recent attack of Covid-19.

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Review from joyce s (Resident / Service User) published on 24 November 2021 Submitted via Website
Overall Experience

Mum came to you from hospital and was very confused. A few days into her stay, she settled down and got back to her baseline. I visited her when I was allowed and thought her room was lovely, with a view over the garden and a tv that she could sit and watch. I felt the food was a bit samey and really needs to be reviewed. More fresh foods. The staff in Chess were kind and caring, a really nice atmosphere and I was a bit sad when mum left, so thank you very much.

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Review from K G (Daughter of Resident) published on 19 August 2021 Submitted via Postal Card
Overall Experience

Finding a care home for a loved one is extremely hard especially with Covid on top as well. We have always been well informed about everything that is going on and kept in the communication loop. Our dad has settled in well and the care is exemplary.

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Review from Sara H (Daughter of Resident) published on 17 August 2021 Submitted via Postal Card
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My dad moved to River Court in September 2020. We could not be happier with the care that our dad is receiving. He has settled in well and is happy. After a very difficult time, our minds are now at rest and this was the correct decision for Dad. The staff and management are very helpful and give Dad exceptional care. I would not hesitate to recommend River Court.

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Review from D S (Resident / Service User) published on 1 July 2021 Submitted via Postal Card
Overall Experience

I am happy here. Everyone is helpful. I am safe and comfortable here. Staff are very kind and respectful. Nice place to live when you're not able to do things on your own.

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Review from Carole B (Daughter of Resident) published on 24 May 2021 Submitted via Postal Card
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My brother and I were upset to have, to have made a decision for our mother to go into care but we are both so happy to see Mum in such a good place. She is content and looks better in herself than she has for years, she says how kind the staff are and is fed well and hasn't anything to worry about. This leaves us as a family with confidence that we made the right decision for her.

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Review from J P (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card
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I am very impressed with this care home. The staff are exceptionally helpful and my mum is well looked after and nothing is too much trouble.

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Review from Lesley P (Daughter of Resident) published on 22 March 2021 Submitted via Website
Overall Experience

I live over 200 miles away and have been unable to visit my mother. The staff are very good at keeping me informed of my mother's condition. My mother has had to go to hospital twice this year and I have been kept informed at every stage. The staff work extremely hard so it is reassuring to know that my mother is being looked after. The staff are always very friendly and helpful when contacting me to discuss my mother's care.

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Review from Geraldine C (Daughter of Resident) published on 17 March 2021 Submitted via Postal Card
Overall Experience

My mother has been at River Court Gade House for over two years. My sisters and I are so grateful to all the staff here. Everyone is so professional and they give such wonderful care to my mother. They are all kind, dedicated and affectionate. Although my mother has dementia, I know she is happy and content here.

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Review from Tim J (Husband of Resident) published on 15 March 2021 Submitted via Website
Overall Experience

The staffs are wonderful and they are really good. All staff really care about my wife very well, and everyone I know who's visited, always gives good feedback. Thanks to you all for your wonderful work.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

8 Bed Vacancies

Posted: 03 July 2026

Please contact us for information regarding our bed availability specifications

News (24) & Events (0)

News
  • 25 Mar 2026

    Residents from River Court Care Home in Watford, Hertfordshire recently had the pleasure of visiting Café West, a community café located at West Watford Church on Tolpits Lane, during the...

  • 10 Mar 2026

    River Court Care Home, located in Watford, Hertfordshire, is celebrating the flourishing results of a wonderful gardening project carried out by its residents and Wellbeing Team. Last summer, the team...

  • 26 Feb 2026

    A lifelong Watford F.C. fan from River Court Care Home in Watford, Hertfordshire, celebrated her 76th birthday in unforgettable style on 24 February 2026 after attending the Watford vs Ipswich...

Upcoming Events

There are no upcoming events for River Court Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (1)

Cecilia Kassanga
Cecilia KassangaJob Title:Home Manager

As Home Manager for River Court Care Home, Cecilia closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.

Discussing her approach to working in the care sector, Cecilia said:

“It has been my dream to be part of an environment that allows me to help and support those in need or are vulnerable. It is also imperative in the care sector to be patient, caring and a good listener which are all characteristics that I possess, making care work completely natural for me. Over a decade later and I remain truly overjoyed to be part of a rewarding sector!”

“My HC-One name badge says: ‘A good laughter, heals’, which I chose because I believe it’s important to make each other smile and laugh as you never know what someone is dealing with in private.”

When asked what she enjoys most about being a Home Manager, Cecilia remarked:

“Knowing that I am making a positive difference at every opportunity I get is extremely fulfilling.

Cecilia has also achieved much outside of work, with her proudest achievements being supporting less fortunate children with starting and progressing their education in Africa.

Outside of work, Cecilia enjoys spending quality time with her two children, including as she says: “Either travelling across the country, world or simply down the road!”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact River Court Care Home to verify any information. View our terms and conditions. River Court Care Home has an Enhanced Service -more info.