Search...

River Court Care Home

Explorer Drive, Watford, Hertfordshire WD18 6TQ
HC-One Logo
Jobs
River Court Care Home logo
Cannot fault the home, really looked after my dad, and the staff were amazingNigel D(Son of Resident/Service User)
River Court Care Home, Watford
River Court Care Home, Watford
River Court Care Home, Watford

Offering residential, nursing and dementia care in a purpose built setting, River Court is a friendly and welcoming care home conveniently nestled in a residential area in Watford.

Recently refurbished, residents of River Court Care Home benefit from comfortable sitting rooms, well equipped en suite bedrooms and a cosy conservatory. The cinema, hobby room and hair salon also offer different options to keep residents engaged and enjoying life whilst the...  

Care Provided by River Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,633From £1,796
Residential Dementia CareFrom £1,749From £1,924
Nursing CareFrom £1,980From £2,180
Nursing Dementia CareFrom £2,097From £2,308

Contact River Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cecilia Kassanga(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (120)

River Court Care Home Reviews (129)

Submit a Review
9.8

River Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 25 reviews in the last 2 years. Over all time River Court Care Home has 129 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to River Court Care Home
Loading...
Showing 129 reviews matching selected criteria
Review from Teresa M (Respite Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience

I have been here for 2 plus weeks. After 3.5 weeks stay the staff saved my life. The manager and care staff at River Court are superb and made me feel welcome and generally cared for with excellent carers. Bedside manner is good. Thank you. I believe in God thank you so very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian G (Resident / Service User) published on 6 November 2020 Submitted via Postal Card
Overall Experience
Lovely place.
Homely environment.

I love this place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Y G (Resident / Service User) published on 29 September 2020 Submitted via Postal Card
Overall Experience

I really like it here. Everyone here is so helpful. It has a lovely chair that everyone likes, so I call it my magic chair. I think of everyone as my family. I have enjoyed my stay and will be sad to leave. Everyone is so kind and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven F (Son of Resident) published on 8 September 2020 Submitted via Website
Overall Experience

The management at River Court worked hard to achieve resident status for Mum after a lengthy assessment period in their nursing unit. A brilliantly run and managed home with friendly and genuinely caring staff. Mum's welfare couldn't have been put in the care of a better place. Thanks to all the staff for their hard work and dedication in these difficult times. A highly impressive organisation. I must remember to visit Mum in her new room from now on!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from K B (Resident / Service User) published on 19 August 2020 Submitted via Postal Card
Overall Experience

It is a lovely place, I like it here and everyone is friendly and helpful. The staff are very nice I like this place very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A D (Resident / Service User) published on 19 August 2020 Submitted via Postal Card
Overall Experience

I like to stay here in River Court. I am really happy. The staff are very friendly and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew F (Son of Resident) published on 12 June 2020 Submitted via Website
Overall Experience

I cannot praise the staff at River Court highly enough. My father was a resident here for a number of years until he passed away four years ago. He was consistently well cared for and happy. He particularly enjoyed the banter with the staff and the excellent breakfasts. So, last week when the hospital decided that my mother could only be discharged to a care home, my brother and I instantly requested that she be admitted to River Court. Can there be more praise for a care home than entrusting it with both parents? The staff have been available to me and very helpful during mum's transfer, taking the time to make sure she is settling in and understands what is happening. Covid restrictions prevent visits, but she sounds calm and relaxed on the phone saying she is being well looked after. From my point of view, it is a great relief to know that she is not upset or scared about the move and that she will be well looked after. Thank you all at River Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card
Overall Experience
The staff of Chess House made a very difficult time for our family bearable. My mum was always loved and well cared for, she was there for two years.

The staff have been friendly, courteous and caring. The ward manager exemplary

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn S (Sister of Resident) published on 10 February 2020 Submitted via Website
Overall Experience
My sister has lived in River Court for just over a year now. She has special needs, has difficulty walking, is wheelchair-bound and needs full-time care.

As I live abroad and can only visit her once a year, I rely on the carers and staff of River Court to look after her. I am really satisfied with the care and support she receives. She is so happy, I sometimes think that her every wish will be granted! My heartfelt thanks to all of you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lindsay Q (Grandson of Resident) published on 14 January 2020 Submitted via Website
Overall Experience

River Court was in my opinion adequate. When complaints were made staff became very scared. This care home was convenient to our (my immediate family) location and we visited every day. I did speak to staff on a regular basis but often came away thinking I’ve just received lip service.

Reply from Clare Sheehan, TBC at River Court Care Home

Thank you for your feedback which we are extremely grateful to receive. We provide a variety of different support opportunities to our team and we regularly give encouragement for them to share with the Management Team any concerns which are shared with them during their work. River Court has...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E D (Resident / Service User) published on 8 January 2020 Submitted via Postal Card
Overall Experience

Christmas lunch out was very nice and was a great outing. I enjoyed the afternoon with other residents. The Christmas party on 21st December, I enjoyed the party with the Mayor coming and the carol singers and the entertainers, a resident was celebrating her 100th Birthday. I enjoyed my Christmas day with the other residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Niece of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience

The staff are very friendly, always update you with anything regarding my aunt. Residents always appear well dressed and presented. I am as happy as can be very calming atmosphere in the day room.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Son of Resident) published on 4 January 2020 Submitted via Postal Card
Overall Experience

My relative came to Hampermill in 2015 and has received excellent care. The staff always keep me informed of her care and well-being. We thank the staff for all the care and support given to her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Resident / Service User) published on 4 December 2019 Submitted via Postal Card
Overall Experience

All the staff are very good, they care and are kind. Excellent nurses.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B E (Resident / Service User) published on 4 December 2019 Submitted via Postal Card
Overall Experience

Everybody is wonderful and kind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G T (Son of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience

My mother suffered hospitalisation and dementia in late 2014 and was admitted to a care home in December 2014. Overtime her dementia has worsened as has her pain from arthritis. Her mood swings fluctuate, the care and attention she receives from the staff are first-rate. The transition from one care provider to HC one has greatly improved, both in facilities and entertainment provided to residents. At 95 years of age, my mother broke her hip. She now receives nursing care. The management did their utmost to take us through this transition with little worry.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan W (Resident / Service User) published on 16 September 2019 Submitted via Postal Card
Overall Experience

I have been very well looked after by all the staff who are caring and friendly. The Unit Manager and Senior Carer and have made my stay so happy, helping me with all my needs etc.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Son of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

Mom really loved this place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Son of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience

I would like to pass on my appreciation to Gade House for all the hard work they put in looking after my parents, especially [ ].

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julian B (Friend of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

I had an excellent response from the staff. Very helpful staff. Lovely and clean place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

8 Bed Vacancies

Posted: 03 July 2026

Please contact us for information regarding our bed availability specifications

News (24) & Events (0)

News
  • 25 Mar 2026

    Residents from River Court Care Home in Watford, Hertfordshire recently had the pleasure of visiting Café West, a community café located at West Watford Church on Tolpits Lane, during the...

  • 10 Mar 2026

    River Court Care Home, located in Watford, Hertfordshire, is celebrating the flourishing results of a wonderful gardening project carried out by its residents and Wellbeing Team. Last summer, the team...

  • 26 Feb 2026

    A lifelong Watford F.C. fan from River Court Care Home in Watford, Hertfordshire, celebrated her 76th birthday in unforgettable style on 24 February 2026 after attending the Watford vs Ipswich...

Upcoming Events

There are no upcoming events for River Court Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (1)

Cecilia Kassanga
Cecilia KassangaJob Title:Home Manager

As Home Manager for River Court Care Home, Cecilia closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.

Discussing her approach to working in the care sector, Cecilia said:

“It has been my dream to be part of an environment that allows me to help and support those in need or are vulnerable. It is also imperative in the care sector to be patient, caring and a good listener which are all characteristics that I possess, making care work completely natural for me. Over a decade later and I remain truly overjoyed to be part of a rewarding sector!”

“My HC-One name badge says: ‘A good laughter, heals’, which I chose because I believe it’s important to make each other smile and laugh as you never know what someone is dealing with in private.”

When asked what she enjoys most about being a Home Manager, Cecilia remarked:

“Knowing that I am making a positive difference at every opportunity I get is extremely fulfilling.

Cecilia has also achieved much outside of work, with her proudest achievements being supporting less fortunate children with starting and progressing their education in Africa.

Outside of work, Cecilia enjoys spending quality time with her two children, including as she says: “Either travelling across the country, world or simply down the road!”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact River Court Care Home to verify any information. View our terms and conditions. River Court Care Home has an Enhanced Service -more info.