River Court Care Home

My mother has been at River Court Gade House for over two years. My sisters and I are so grateful to all the staff here. Everyone is so professional and they give such wonderful care to my mother. They are all kind, dedicated and affectionate. Although my mother has dementia, I know she is happy and content here.

The staffs are wonderful and they are really good. All staff really care about my wife very well, and everyone I know who's visited, always gives good feedback. Thanks to you all for your wonderful work.

I have been here for 2 plus weeks. After 3.5 weeks stay the staff saved my life. The manager and care staff at River Court are superb and made me feel welcome and generally cared for with excellent carers. Bedside manner is good. Thank you. I believe in God thank you so very much.

I love this place.

I really like it here. Everyone here is so helpful. It has a lovely chair that everyone likes, so I call it my magic chair. I think of everyone as my family. I have enjoyed my stay and will be sad to leave. Everyone is so kind and helpful.

The management at River Court worked hard to achieve resident status for Mum after a lengthy assessment period in their nursing unit. A brilliantly run and managed home with friendly and genuinely caring staff. Mum's welfare couldn't have been put in the care of a better place. Thanks to all the staff for their hard work and dedication in these difficult times. A highly impressive organisation. I must remember to visit Mum in her new room from now on!!

It is a lovely place, I like it here and everyone is friendly and helpful. The staff are very nice I like this place very much.

I like to stay here in River Court. I am really happy. The staff are very friendly and helpful.

I cannot praise the staff at River Court highly enough. My father was a resident here for a number of years until he passed away four years ago. He was consistently well cared for and happy. He particularly enjoyed the banter with the staff and the excellent breakfasts. So, last week when the hospital decided that my mother could only be discharged to a care home, my brother and I instantly requested that she be admitted to River Court. Can there be more praise for a care home than entrusting it with both parents? The staff have been available to me and very helpful during mum's transfer, taking the time to make sure she is settling in and understands what is happening. Covid restrictions prevent visits, but she sounds calm and relaxed on the phone saying she is being well looked after. From my point of view, it is a great relief to know that she is not upset or scared about the move and that she will be well looked after. Thank you all at River Court.

The staff have been friendly, courteous and caring. The ward manager exemplary

As I live abroad and can only visit her once a year, I rely on the carers and staff of River Court to look after her. I am really satisfied with the care and support she receives. She is so happy, I sometimes think that her every wish will be granted! My heartfelt thanks to all of you.

River Court was in my opinion adequate. When complaints were made staff became very scared. This care home was convenient to our (my immediate family) location and we visited every day. I did speak to staff on a regular basis but often came away thinking I’ve just received lip service.

Christmas lunch out was very nice and was a great outing. I enjoyed the afternoon with other residents. The Christmas party on 21st December, I enjoyed the party with the Mayor coming and the carol singers and the entertainers, a resident was celebrating her 100th Birthday. I enjoyed my Christmas day with the other residents.

The staff are very friendly, always update you with anything regarding my aunt. Residents always appear well dressed and presented. I am as happy as can be very calming atmosphere in the day room.

My relative came to Hampermill in 2015 and has received excellent care. The staff always keep me informed of her care and well-being. We thank the staff for all the care and support given to her.

All the staff are very good, they care and are kind. Excellent nurses.

Everybody is wonderful and kind.

My mother suffered hospitalisation and dementia in late 2014 and was admitted to a care home in December 2014. Overtime her dementia has worsened as has her pain from arthritis. Her mood swings fluctuate, the care and attention she receives from the staff are first-rate. The transition from one care provider to HC one has greatly improved, both in facilities and entertainment provided to residents. At 95 years of age, my mother broke her hip. She now receives nursing care. The management did their utmost to take us through this transition with little worry.

I have been very well looked after by all the staff who are caring and friendly. The Unit Manager and Senior Carer and have made my stay so happy, helping me with all my needs etc.

Mom really loved this place.