Chorleywood Manor Care Home - Avery Collection

High View, Chorleywood, Rickmansworth WD3 5TQ
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9.9 128 Reviews
  • Chorleywood Manor Care Home - Avery Collection, Rickmansworth
Chorleywood Manor Care Home takes pride in providing exceptional facilities and premium residential, nursing and dementia care services.

Those seeking short-term respite care stays in Rickmansworth are also warmly welcomed, allowing individuals to experience what life is like at the home.

Nestled near the Chilterns, the care home enjoys fantastic transport connections to London and its surrounding areas. Boasting 86 apartments, including companion suites for couples requiring additional support in their later years, Chorleywood Manor Care Home is synonymous with unparalleled comfort and quality, with the spacious en-suite rooms being meticulously furnished to the highest standards.

The team encourage residents to embrace the outdoors in the verdant surroundings, relishing the fresh air while sipping tea or enjoying a good book.

Meanwhile, green-thumbed residents enjoy tending to flower beds and cultivating herbs and vegetables used by chefs. Additionally, the gardens are a delightful setting for friendly games of bowls or strolls in the sunshine. The home is fully equipped with a hair salon, library, cinema room and café for the convenience and enjoyment of residents.
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Care Provided by Chorleywood Manor Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1600
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Residential Care: £1300 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700

These prices are only a guideline, please contact Chorleywood Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Fiona Madamombe (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (13)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (13)

Chorleywood Manor Care Home - Avery Collection Reviews (128)

9.9

Chorleywood Manor Care Home - Avery Collection has a Review Score of 9.9 (9.874) out of 10, based on 30 reviews in the last 2 years.
Over all time Chorleywood Manor Care Home - Avery Collection has 128 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chorleywood Manor Care Home - Avery Collection
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  • 7
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Total of 128, showing 101-120
Review from Paul S (Son of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I make my afternoon visits to Sunrise to see my father, my main contact is with the concierge and I am always very impressed with the atmosphere of warmth and efficiency she reflects. In other respects my father's room is comfortable and the public rooms are clean and well furnished. The bistro,
in particular, is an excellent facility for sociable relaxation.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y F (Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a beautiful home from an outsiders point of view. Bringing in an outsider it's all beautiful but the food is awful and it's not seen by visitors. Apart from that, the home is very beautiful the care is generally very good. It's only money spent on care which could be increased which is lacking
on most front. It's niggly things which spoil the home generally its great.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Nephew of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was made extremely welcome and found all the staff to be very helpful. As unwell, she didn't leave her room for a while but all the staff were in and out a lot chatting to her and checking on her. Her health has meant a stay in hospital, but she is looking forward to returning as soon as she
can; a reassuring sign for all the family of how happy she is at Sunrise.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma M (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally very good but not enough nursing/care staff to help with toilet/getting up, so have to wait a bit too long.


Staff are lovely but just a couple more would help.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vanessa M (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is expensive and we accept this. But, for this money we expect excellence. My father should never be waiting for his care needs or rushed on the toilet. He only gets fast attention when we arrive.
Entertainment often doesn't happen as advertised. No-one takes responsibility for anything.
Good
surroundings. Good food.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P M (Granddaughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a good experience with friendly staff who are very helpful and professional.
However, the response to pressing the buzzer on the wrist is very slow which could be dangerous and worrying.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is no doubt Sunrise saved my dad's life.
He arrived with little expectation of anything other than palliative care. A year later, he is thriving. Open visiting means he can see his friends and family at any time. The concierge also arranges for a cab for us to take him on home visits.
We have
niggles from time to time over care facilities but nowhere is perfect.
It can be a struggle sometimes to get a straight answer, especially when asking who is responsible for something.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J E (Resident) assisted by family/friend published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, the staff are good and the care home is currently run well after some difficult times in the past.
The food is reasonable but should in my view be better, bearing in mind the high cost of residency. I have been a resident for many years and I have seen many changes in that time.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from William S (Friend of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I am very pleased with everything at Sunrise Chorleywood. However, I think the residents should have a greater say in the food they eat.
They pay a great deal of money to stay here and should be allowed to choose from a menu they like.
Not what someone else likes.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Son of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and the positive, caring atmosphere are excellent. It helps a lot that there is continuity with the team at the home. It is reassuring for both the residents and their relatives.


Communication with the management could be better and there are times when there don't seem to be enough staff

around.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are very well looked after. Facilities are excellent. Staff very caring.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria E C (Daughter of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respite care - Following my father's sudden death abroad, my mother came to stay with me. After ten days she became unwell, with unstable diabetes. She also kept falling over.
I found it hard to look after her and took her to Sunrise.
She quickly improved much to my relief. She had wonderful care
from the carers/staff and I have already been recommending you!
By way of improvement, I have to say the parking, especially in the day is horrendous and at times non-existent.
I have a disabled badge but people were parked on them without badges.
Also, you need to relook at the menus and devise a specific diabetic menu.
Choices were limited, however, top care.
Thanks on behalf of Mum and I.
Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fran S (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mummy came to Sunrise of Chorleywood for a months respite care. We organised it as a family to get her some VIP 24-hour care after she broke both her wrists. One due to a Parkinsons related fall at home, then the other on some slippery ice three weeks later. Both hands out of commission is a difficult
situation even for anyone healthy to deal with, so we all needed a bit of help.


Sunrise were very fast at organising the interview and the room at short notice. Efficiency was just what we needed at that worrisome time. We were all made to feel very welcome and the room was clean and lovely. Mummy was near to home so daddy could easily visit at any time which made the whole experience much more tolerable. It was lovely for us as a family to know that mummy was being watched over for 24 hours a day and that daddy could have some much-needed rest too.


Overall we felt the experience was highly beneficial. The emergency was smoothed over and made as much fun as possible under the circumstances. Thank you.

Reply from Marketing, Digital Marketing Executive at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol W (Niece of Resident) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have observed all the staff looking after my aunt and every single member of staff treats every resident with care, kindness and compassion.
The residents are looked after as if they are an extended member of their family. Nothing is ever too much trouble and they do their job always with a smile
on their faces.
They all do a wonderful job.
Reply from UK Marketing, Marketing Assistant at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Niece of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always nice to see my aunt she is always happy when I come to visit. Better than when I visit my mother-in-law in a different home.
Reply from UK Marketing, Marketing Assistant at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marion P (Regular Volunteer) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have volunteered here for about 8 years and have observed many aspects of life in both parts of the community. In my view, the good atmosphere and smooth running owes it's excellence to the staff liking one another. They communicate on resident's well-being and needs even during shared lunch moments.
Reply from UK Marketing, Marketing Assistant at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul T (Son of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father sadly passed away before he had been here for as long as he and my family would have wished. Caring, friendly staff (and residents!) made his short stay a very happy and safe one.
Reply from UK Marketing, Marketing Assistant at Chorleywood Manor Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Chorleywood– particularly at such a difficult time.
Your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lionel M (Son of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say that I have not seen dad so settled or happy for ages.
We are most satisfied with the care, food, accommodation and the general ambience of the Chorleywood residence.
The staff are always cheerful, supportive and responsive to all our, and his, needs.
Any questions we have had about
him or his care have been dealt with promptly and professionally.
Reply from UK Marketing, Marketing Assistant at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robbie R (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled well and feels Sunrise of Chorleywood is her home. We are very happy with the care my mother receives and are pleased to see her relaxed and well looked after.
Reply from Marketing Manager at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael P (Son of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class assisted living home with high standard of friendly, caring professional staff and good facilities.
Reply from Marketing Manager at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Chorleywood Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Chorleywood Manor Care Home - Avery Collection is calculated as follows: ( (314 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chorleywood Manor Care Home - Avery Collection is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Fiona

Fiona Kazaza

Job Title: General Manager

I joined the healthcare industry as I am extremely passionate about delivering exceptional person-centred care to our residents and the highest standards of care. I joined in 2010 as a reminiscence coordinator, worked my way up to be the Assisted Living Coordinator and now I am a Deputy Manager here, supporting and leading the fantastic team of staff, working alongside residents and relatives. It is rewarding to see our principles of service being put into action daily, Enabling Freedom of choice and involving friends and family, celebrating Individuality, Nurturing the spirit, Encouraging Independence and Preserving Dignity.

Tracy

Tracy Moore

Job Title: Client Liaison Manager

I started my role here at Signature at Chorleywood in November 2019 and it has been the best decision I ever made. I absolutely love seeing the difference we can make in people’s lives, just so rewarding.


I am here to provide support to families and residents throughout the process from the initial enquiry through to moving into our community. My favourite part of my role is talking to the residents and their families, plus seeing all the residents enjoying the entertainment and the activities – when they smile, I smile.

Priscilla

Priscilla Nyamarebvu

Job Title: Dementia Care Manager

My journey in health care started in Domiciliary Care where I worked for a few years before I transitioned to Residential Care. I started my role at Signature at Chorleywood in 2009 as a Senior Care Assistant in the Reminiscence neighbourhood. As Dementia Care Manager my passion is to ensure my team and I strive to provide the highest quality of dementia care to our residents, giving our residents and their families memories to treasure as we go through this journey together. I want our relatives to have peace of mind as they are reassured that their loved ones are in safe hands. It is rewarding when I see the difference we are making in both the resident and their families' lives. Above all, I believe that we are on this journey together.

Tracy

Tracy Done

Job Title: Assisted Living Co-ordinator

My journey started in October 2008 when I walked through the doors for an interview as an Senior Care Assistant, I was met by the smiling welcoming face of one of our Concierge, the atmosphere was so friendly and welcoming I thought yes I can see myself being happy here, that was 12 years ago. I am now the Assisted Living Coordinator and work with a great team of Carers who are equally as passionate about the care they provide for our residents. My passion has always been to provide quality care for our residents. Creating a relationship of trust and being available to talk through any concerns or worries with both our residents and their loved ones is a priority for me.

Patrick

Patrick Maher

Job Title: Acitivities Coordinator

I began working here in 2007. I am very passionate about the care we provide for all our residents. It is incredibly rewarding and I am privileged to be working with an outstanding team. I hope to be working here for many years to come and sharing lots more happy times with the residents, their families and the team.

Elaine

Elaine McHale

Job Title: Business Office Coordinator

I joined the team here in August 2008. In my role as Business Office Coordinator, I am here to help both staff and residents. The team share the common goal of ensuring our residents and team member's time with us is as good as it can be.

Steve

Steve Williams

Job Title: Hospitality Manger Joined: 2022

I have an extensive background in premium pubs and restaurants which has transposed well in my recent move to Signature, ensuring we bring a premium yet relaxed feel to the service and food at Chorleywood. I have established a rapid love of the care sector, I enjoy bonding with all our residents and making sure they are looked after in every way. The team here at Chorleywood are amazing, we truly care for our residents and colleagues. It really is a lovely place to be!

Oana

Oana Stefanescu

Job Title: Head Of Housekeeping Joined: 2020

Since 2010 I have been a Housekeeping Manager at big-brand hotels. I am very proud to say that I joined Signature in 2020 and nowhere I have worked is as good as Signature, the best decision I ever made. I have a great and dedicated team which I am very proud of and we are working very hard to offer the highest standards of cleanliness to keep the community clean, and tidy and everyone safe from infections. To wake up every morning with a smile on your face because you know you are going not to work but to your second home where our residents become our family.

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