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Chorleywood Manor Care Home - Avery Collection

High View, Chorleywood, Rickmansworth, Hertfordshire WD3 5TQ
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Chorleywood Manor Care Home - Avery Collection, Rickmansworth
Chorleywood Manor Care Home - Avery Collection, Rickmansworth
Chorleywood Manor Care Home - Avery Collection, Rickmansworth

Chorleywood Manor Care Home takes pride in providing exceptional facilities and premium residential, nursing and dementia care services.

Those seeking short-term respite care stays in Rickmansworth are also warmly welcomed, allowing individuals to experience what life is like at the home.

Nestled near the Chilterns, the care home enjoys fantastic transport connections to London and its surrounding areas. Boasting 86 apartments, including companion suites for couples requiring additional support in their...  

Care Provided by Chorleywood Manor Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,400
Residential Dementia CareFrom £1,400From £1,500
Nursing CareFrom £1,650From £1,750

Contact Chorleywood Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Fiona Madamombe(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (13)
  • Single Rooms with ensuite Wet Room (74)
  • Couples/Companion Rooms with ensuite Wet Room (13)

Chorleywood Manor Care Home - Avery Collection Reviews (137)

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9.9

Chorleywood Manor Care Home - Avery Collection has a Review Score of 9.9 (9.870) out of 10, based on 31 reviews in the last 2 years. Over all time Chorleywood Manor Care Home - Avery Collection has 137 reviews.

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Showing 137 reviews matching selected criteria
Review from S C (Daughter of Resident) published on 28 May 2018 Submitted via Postal Card
Overall Experience

So far so good.

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Review from C G (Friend of Resident) published on 22 May 2018 Submitted via Postal Card
Overall Experience

I have visited my friend for the last two years every other week and have been very impressed with the atmosphere, friendliness and efficiency here. The coffee bar downstairs is lovely, as are the cakes, but she is very often unhappy about the meals, which sound as if there could be an improvement.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

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Review from A J (Friend of Resident) published on 22 May 2018 Submitted via Postal Card
Overall Experience

I'm very impressed with everything I have seen during many and regular visits. However, only having eaten here once, I found the food to be very disappointing and the lady I visit complains about it frequently. Occasionally a temporary chef visits for 1 or 2 weeks and the quality and choice appears to improve highly. It needs sorting!

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

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Review from N R (Granddaughter of Resident) published on 22 May 2018 Submitted via Postal Card
Overall Experience

I would recommend but I would tell them how poor the food is.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Frances H (Daughter of Resident) published on 22 May 2018 Submitted via Postal Card
Overall Experience

Mum is generally happy, however, is increasingly disappointed with the standard of food provided.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Safety / Security
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Value for Money
Review from Yvonne B (Sister of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience
Staff excellent.

Meals - both my family members are not very happy with menu choices.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barry S (Son of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience
My father is resident at Sunrise and just entering his second year there. He needs extra help as he is a wheelchair user. There is no doubt he is very well looked after. His room and all the areas in Sunrise are kept to a high standard.
As a visitor, I am always greeted by the kind staff at the reception.

Overall, my father has a good quality of life here - he benefits from the company of others and enjoys time in the garden and the other activities available.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Chorleywood Team

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Review from Henry J (Regular Volunteer) published on 21 May 2018 Submitted via Postal Card
Overall Experience
Sunrise is always a very nice place to visit. The residents always have support and everyone is very kind. When I do my volunteer work every Sunday everyone is welcoming and complimentary. It is a very nice environment to play my violin in.

I enjoy and get a lot out of what I do here.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Chorleywood Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review from Carole B (Friend of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

We have been connected with Sunrise for several years. During this time, we have had very good times and not such good times. At the moment all is well.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Chorleywood Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Paul S (Son of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

When I make my afternoon visits to Sunrise to see my father, my main contact is with the concierge and I am always very impressed with the atmosphere of warmth and efficiency she reflects. In other respects my father's room is comfortable and the public rooms are clean and well furnished. The bistro, in particular, is an excellent facility for sociable relaxation.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Chorleywood Team

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No Rating
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Review from Y F (Resident / Service User) published on 10 May 2018 Submitted via Postal Card
Overall Experience

This is a beautiful home from an outsiders point of view. Bringing in an outsider it's all beautiful but the food is awful and it's not seen by visitors. Apart from that, the home is very beautiful the care is generally very good. It's only money spent on care which could be increased which is lacking on most front. It's niggly things which spoil the home generally its great.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from R W (Nephew of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My aunt was made extremely welcome and found all the staff to be very helpful. As unwell, she didn't leave her room for a while but all the staff were in and out a lot chatting to her and checking on her. Her health has meant a stay in hospital, but she is looking forward to returning as soon as she can; a reassuring sign for all the family of how happy she is at Sunrise.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Chorleywood Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma M (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

Generally very good but not enough nursing/care staff to help with toilet/getting up, so have to wait a bit too long.

Staff are lovely but just a couple more would help.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa M (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience
This place is expensive and we accept this. But, for this money we expect excellence. My father should never be waiting for his care needs or rushed on the toilet. He only gets fast attention when we arrive.
Entertainment often doesn't happen as advertised. No-one takes responsibility for anything.

Good surroundings. Good food.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Granddaughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience
Overall a good experience with friendly staff who are very helpful and professional.

However, the response to pressing the buzzer on the wrist is very slow which could be dangerous and worrying.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience
There is no doubt Sunrise saved my dad's life.
He arrived with little expectation of anything other than palliative care. A year later, he is thriving. Open visiting means he can see his friends and family at any time. The concierge also arranges for a cab for us to take him on home visits.
We have niggles from time to time over care facilities but nowhere is perfect.

It can be a struggle sometimes to get a straight answer, especially when asking who is responsible for something.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Chorleywood Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Resident / Service User) published on 2 May 2018 Submitted via Postal Card
Overall Experience
Generally, the staff are good and the care home is currently run well after some difficult times in the past.

The food is reasonable but should in my view be better, bearing in mind the high cost of residency. I have been a resident for many years and I have seen many changes in that time.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William S (Friend of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience
Overall I am very pleased with everything at Sunrise Chorleywood. However, I think the residents should have a greater say in the food they eat.
They pay a great deal of money to stay here and should be allowed to choose from a menu they like.

Not what someone else likes.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Son of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience

The staff and the positive, caring atmosphere are excellent. It helps a lot that there is continuity with the team at the home. It is reassuring for both the residents and their relatives.

Communication with the management could be better and there are times when there don't seem to be enough staff around.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Resident / Service User) published on 24 April 2018 Submitted via Postal Card
Overall Experience

Residents are very well looked after. Facilities are excellent. Staff very caring.

Reply from Marketing, Marketing at Chorleywood Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Chorleywood.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.

The Sunrise of Chorleywood Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Chorleywood Manor Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Chorleywood Manor Care Home - Avery Collection.

Meet the Team (5)

Fiona Kazaza
Fiona KazazaJob Title:General Manager

I joined the healthcare industry as I am extremely passionate about delivering exceptional person-centred care to our residents and the highest standards of care. I joined in 2010 as a reminiscence coordinator, worked my way up to be the Assisted Living Coordinator and now I am a Deputy Manager here, supporting and leading the fantastic team of staff, working alongside residents and relatives. It is rewarding to see our principles of service being put into action daily, Enabling Freedom of choice and involving friends and family, celebrating Individuality, Nurturing the spirit, Encouraging Independence and Preserving Dignity.

Tracy Moore
Tracy MooreJob Title:Client Liaison Manager

I started my role here at Chorleywood Manor in November 2019, and it has been the best decision I have ever made. I absolutely love seeing the difference we can make in people’s lives, just so rewarding.

I am here to provide support to families and residents throughout the process, from the initial enquiry through to moving into our community. My favourite part of my role is talking to the residents and their families, plus seeing all the residents enjoying the entertainment and the activities – when they smile, I smile.

Priscilla Nyamarebvu
Priscilla NyamarebvuJob Title:Dementia Care Manager

My journey in health care started in Domiciliary Care, where I worked for a few years before I transitioned to Residential Care. I started my role at Chorleywood Manor in 2009 as a Senior Care Assistant in the Reminiscence neighbourhood. As Dementia Care Manager, my passion is to ensure that my team and I strive to provide the highest quality of dementia care to our residents, giving our residents and their families memories to treasure as we go through this journey together. I want our relatives to have peace of mind as they are reassured that their loved ones are in safe hands. It is rewarding when I see the difference we are making in both the resident and their families' lives. Above all, I believe that we are on this journey together.

Tracy Done
Tracy DoneJob Title:Assisted Living Co-ordinator

My journey started in October 2008 when I walked through the doors for an interview as an Senior Care Assistant, I was met by the smiling welcoming face of one of our Concierge, the atmosphere was so friendly and welcoming I thought yes I can see myself being happy here, that was 12 years ago. I am now the Assisted Living Coordinator and work with a great team of Carers who are equally as passionate about the care they provide for our residents. My passion has always been to provide quality care for our residents. Creating a relationship of trust and being available to talk through any concerns or worries with both our residents and their loved ones is a priority for me.

Elaine McHale
Elaine McHaleJob Title:Business Office Coordinator

I joined the team here in August 2008. In my role as Business Office Coordinator, I am here to help both staff and residents. The team share the common goal of ensuring our residents and team member's time with us is as good as it can be.

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