Chorleywood Manor Care Home - Avery Collection

Our family have been delighted with the standard of service and care provided to our mother. For the past 3 and a half years in assisted living and then Reminiscence (the dementia section), the quality of care and attention from all staff has been of the highest level. We are very grateful.

My mother has come here for respite from a long hospital stay, very satisfied.

Sunrise has provided excellent care for my aunt who had dementia. They always treated her with respect and cared for her as an individual despite her worsening condition. The communication was always good.

My step-mother has settled in very quickly to Sunrise. The staff are incredibly kind, caring and all the surroundings are very comfortable and it feels like a real home from home. As soon as you enter the building you feel a warm and friendly welcome that continues until you leave.

The care given to my uncle was superb. Sunrise of Chorleywood made his last few years as comfortable as possible.

He was loved by the staff and right up until the end, he kept them entertained.

So far so good.

I have visited my friend for the last two years every other week and have been very impressed with the atmosphere, friendliness and efficiency here. The coffee bar downstairs is lovely, as are the cakes, but she is very often unhappy about the meals, which sound as if there could be an improvement.

I'm very impressed with everything I have seen during many and regular visits. However, only having eaten here once, I found the food to be very disappointing and the lady I visit complains about it frequently. Occasionally a temporary chef visits for 1 or 2 weeks and the quality and choice appears to improve highly. It needs sorting!

I would recommend but I would tell them how poor the food is.

Mum is generally happy, however, is increasingly disappointed with the standard of food provided.

Meals - both my family members are not very happy with menu choices.

Overall, my father has a good quality of life here - he benefits from the company of others and enjoys time in the garden and the other activities available.

I enjoy and get a lot out of what I do here.

We have been connected with Sunrise for several years. During this time, we have had very good times and not such good times. At the moment all is well.

When I make my afternoon visits to Sunrise to see my father, my main contact is with the concierge and I am always very impressed with the atmosphere of warmth and efficiency she reflects. In other respects my father's room is comfortable and the public rooms are clean and well furnished. The bistro, in particular, is an excellent facility for sociable relaxation.

This is a beautiful home from an outsiders point of view. Bringing in an outsider it's all beautiful but the food is awful and it's not seen by visitors. Apart from that, the home is very beautiful the care is generally very good. It's only money spent on care which could be increased which is lacking on most front. It's niggly things which spoil the home generally its great.

My aunt was made extremely welcome and found all the staff to be very helpful. As unwell, she didn't leave her room for a while but all the staff were in and out a lot chatting to her and checking on her. Her health has meant a stay in hospital, but she is looking forward to returning as soon as she can; a reassuring sign for all the family of how happy she is at Sunrise.

Generally very good but not enough nursing/care staff to help with toilet/getting up, so have to wait a bit too long.

Staff are lovely but just a couple more would help.

Good surroundings. Good food.

However, the response to pressing the buzzer on the wrist is very slow which could be dangerous and worrying.