The Elms Care Home

I was worried at first, but soon settled down and would recommend to any family to look for a place here.

The room was very comfortable and the food was delicious. The staff are nice and helpful and the other residents were friendly. My stay here has been comfortable and relaxing, even with the physio.

My stay at The Elms has been satisfactory, and the carers are always bright and cheerful and very willing to help me, whatever the circumstances.

First-class care, food and everything all round is good. I am very happy to be here.

They have taken great care of Mother. Any problems with her health and they contact us straight away. The staff are very caring and help her in every way. She is very happy and contented there.

Because of staff shortages, the time-lapse between calling for assistance and getting it is excessive. Despite this, the staff are patient and tolerant in difficult situations. Their hard work is much appreciated.

Excellent home staff who cannot do enough for the residents, even under times of great pressure. Very clean and tidy home. Food could be more flavoursome and more varied.

I came into this home full of trepidation but was surprised to find how kind the staff were. They always used your first name, helped in any way they could and were always cheerful. The physiotherapy was first class and went above and beyond their remit to get me on my feet again, for which I am extremely grateful.

All of the Elms staff have given my grandad a new lease of life, he would not be with us now if he had not received the care and attention the staff at the Elms have and still give him. They are always helpful when we have questions and supportive to let us see him during the Covid-19 restrictions either virtually or in person. They genuinely care about their residents and the activities they offer are amazing. I love how we are kept up to date via facebook, it always brings a smile to my face. The staff go over and above for their residents. Thank you for all that you do!

Very caring home. Every assistance is given towards recovery. Daily physio, well planned and gently progressive. All staff are polite and very helpful. Meals are well planned and prepared. The barbecue was a real treat in the sunshine in the garden, after lockdown.

I have been a resident for over five years, needing nursing care. The staff have treated me very well. The meals are well prepared, but I would prefer a wider choice of food. There is a lovely garden and in the summer we have barbeques.

I like living at The Elms. Every one of the staff are kind and they help us.

All staff, from reception, carers, cleaners and the lady nurses, have been helpful, caring and have made my father comfortable. Lovely that he can have hot drinks often and when needed. Home cooked food and asked daily of the list, what he would like. Very good that we have been able to bring in his larger TV and photos, etc. Everything, including laundry is available. Highly recommend The Elms nursing home.

I spent two weeks here as part of the Isle of Wight covid isolation scheme and post-op recuperation. Having now been home for a few weeks and not feeling at all well, I have just been diagnosed with blood clots, mostly in my legs. I do wonder if, perhaps, an area outside the rooms, such as the car park, could have been designated for more exercise, as the bedroom sizes prohibited very much walking.

I have had a first-class experience at The Elms. My room is large, comfortable and well-furnished. It is also warm - an important factor for me. The food is also very good - nutritional, tasty and well-served. The staff are excellent, always available if needed, kind and attentive. The biggest plus for me was being able to bring my cat - thank you!

First-class.

The Elms Nursing Home is situated in a pleasant part of the Isle of Wight. The public rooms are open and airy. The staff are kind and helpful. I can't comment on activities as I am restricted in movement.

It's been lovely. At lunch, I can't choose what I want because I have a soft diet - it comes, at supper, I choose something on bread. My son came to see me, and they called me in the lounge. There is a phone in my bedroom, and I speak to my relatives. The carers are kind and efficient. I wet the bed. I shall be happy there till I end my days.

Everyone that looks after my mum does a great job, friendly and very helpful. Mum was very poorly, and they looked after Mum, and she looks great, well and happy and loves being here.

My mum is happy here. Staff always seem friendly, and they put so much effort into celebrating every occasion including St Patricks Day and Valentines Day etc. Residents always look and seem well cared for, and there seems to be a lot of activities provided often. Sometimes communication can be difficult with different staff working at different times some minor details are not passed on.