Creedy House is an impressive Victorian building which has been sympathetically converted into an attractive and spacious nursing/ dementia care home.
The house has been attractively decorated and boasts elegant interiors and beautiful, accessible gardens. The dementia unit- called The Lodge, has been renovated in colours and themes to reflect the needs of those living with dementia. It has long open corridors so lots of space for those who wish to...
Creedy House is an impressive Victorian building which has been sympathetically converted into an attractive and spacious nursing/ dementia care home.
The house has been attractively decorated and boasts elegant interiors and beautiful, accessible gardens. The dementia unit- called The Lodge, has been renovated in colours and themes to reflect the needs of those living with dementia. It has long open corridors so lots of space for those who wish to wander. The Lodge is ground level and looks over the south facing garden. The corridor has different themed sections that encourages conversations and reminiscence.
The home can accommodate up to 44 people who have nursing and dementia care needs. There are two rooms that accommodate a couple/ people wanting to share.
Staff provide a person-centred approach to care helping people to maintain their independence and promoting choice. Professionals want everything they do in the home to be driven by the needs, abilities, and aspirations of their residents.
Creedy House offers home-cooked food, a library, raised garden beds for green-fingered residents, music conservatory, sun lounge, quiet room and a full and diverse programme of activities. The home has a hair salon and chiropodist who visit routinely and as needed.
There is a real family feel within the Home.
Staff encourage families and friends to be an active part of the community and value the role which relatives and friends play in the care of residents and provide support for them whenever it's needed.
Happiness is homemade.
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Care Provided by Creedy House
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 44 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,450 - £1,650
£1,600 - £1,650
Residential Dementia Care
£1,500 - £1,700
£1,600 - £1,650
Nursing Care
£1,700 - £1,850
£1,750 - £1,850
Nursing Dementia Care
£1,800 - £1,830
£1,750 - £1,850
Fees are determined on an individual basis. Fees are dependent on level of nursing need, treatment and intervention.
An assessment is completed by the manager involving the perspective resident, family and other professionals that have an active part in care.
We have a hairdressing salon and the hairdressers visits alternate weeks.
Chiropody is offered 6 weekly.
These services hold an additional cost so a little pocket money is requested and kept safe by the Home administrator
Activities are provided with no fee.
The price(s) shown are provided by the care home. Contact Creedy House for full pricing details and T&Cs.
Contact Creedy House to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Visiting complies with the recent DoH Visiting and accompanying in care homes, hospitals and hospices. Regulation 9A, April 6th, 2024
Parking
A drive to the front of the building which acts as a drop off area for relatives and residents. This is kept clear at other times as it is access from emergency vehicles.
Roadside parking is available to the front and side of Creedy House.
Review from Stacey P (Son of Resident) published on 13 May 2026 Submitted via Postal Card•
Overall Experience
I'm so glad my dad is being cared for at Creedy House. The staff are absolutely amazing and my dad seems happy and very laid back. His room is lovely and the property is very clean.
I'm so glad my dad is being cared for at Creedy House. The staff are absolutely amazing and my dad seems happy and very laid back. His room is lovely and the property is very clean.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Its always rewarding to see residents happy and settled
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Review from L S (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card•
Overall Experience
The staff are genuinely wonderful. The home is always clean, bright and cheerful. I feel confident that my mum is being looked after, and show a lot of love. It is a truly wonderful home im the sense of the word. Bless them all.
The staff are genuinely wonderful. The home is always clean, bright and cheerful. I feel confident that my mum is being looked after, and show a lot of love. It is a truly wonderful home im the sense of the word. Bless them all.
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Review from Michael F (Friend of Resident) published on 11 May 2026 Submitted via Postal Card•
Overall Experience
Daphne has settled in very well and has very much enjoyed the group activities especially the arts & crafts. I think the staff do an excellent job in sometimes difficult circumstances and situations. Keep up the good work!
Daphne has settled in very well and has very much enjoyed the group activities especially the arts & crafts. I think the staff do an excellent job in sometimes difficult circumstances and situations. Keep up the good work!
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Review from Kerry P (Daughter-in-law of Resident) published on 11 May 2026 Submitted via Postal Card•
Overall Experience
Staff very friendly and absolutely amazing care provided towards my father in law. Home very clean and tidy.
Staff very friendly and absolutely amazing care provided towards my father in law. Home very clean and tidy.
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Review from Dennis W (Friend of Resident) published on 18 February 2026 Submitted via Postal Card•
Overall Experience
The first thing I noticed was how clean the home is. From the manager and all the staff how friendly. The standard of care which my friend is receiving is first class. I can't thank you enough.
The first thing I noticed was how clean the home is. From the manager and all the staff how friendly. The standard of care which my friend is receiving is first class. I can't thank you enough.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you so much! Glad he is settled and well. I will pass your kind words on to the staff.
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Review from Janet A (Friend of Resident) published on 17 February 2026 Submitted via Postal Card•
Overall Experience
In 2 weeks since admission I have found the staff to be very professional, treating the residents with respect. My friend is always clean and well dressed and time is taken to ensure she is able to eat her meals with help. The activities are varied and the environment is clean and well maintained.
In 2 weeks since admission I have found the staff to be very professional, treating the residents with respect. My friend is always clean and well dressed and time is taken to ensure she is able to eat her meals with help. The activities are varied and the environment is clean and well maintained.
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Review from Jane B (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card•
Overall Experience
I can't thank the management and staff at Creedy House enough for their love, care and support you've given my dad, my partner and myself and most importantly my mum since residing at the home since March 2025. Everyone goes above and beyond their duties. Creedy House is a family.
I can't thank the management and staff at Creedy House enough for their love, care and support you've given my dad, my partner and myself and most importantly my mum since residing at the home since March 2025. Everyone goes above and beyond their duties. Creedy House is a family.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you so much for your kind words, its rewarding to know what we do is positive.
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Review from Alan P (Son-in-law of Resident) published on 20 January 2026 Submitted via Postal Card•
Overall Experience
When my partners mother entered Creedy House in March I was very sceptical RE care homes, but I find it a lovely experience visiting on a regular basis. Everybody from senior management down to carers, cooks, cleaners etc are so well trained, compassionate and look after their service users in an...
When my partners mother entered Creedy House in March I was very sceptical RE care homes, but I find it a lovely experience visiting on a regular basis. Everybody from senior management down to carers, cooks, cleaners etc are so well trained, compassionate and look after their service users in an impeccable way. Also the input into activities for the clients is second to none. Well done to all at Creedy House.
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Review from Ann C (Daughter of Resident) published on 11 December 2025 Submitted via Website•
Overall Experience
My dad was in Creedy House for about 7 weeks before he passed. The manageress, Nesta, and all her staff supported dad with dignity, respect and empathy for the entire time he was there, the care was excellent. There was plenty of social stimulation for him in the lounge when he was able to be with...
My dad was in Creedy House for about 7 weeks before he passed. The manageress, Nesta, and all her staff supported dad with dignity, respect and empathy for the entire time he was there, the care was excellent. There was plenty of social stimulation for him in the lounge when he was able to be with others, and the music and singing were especially appreciated as dad loved music and dancing. The staff did their utmost to support dad with his eating and general care, and provided excellent empathic nursing care throughout. Nesta is lovely, and was a huge support for me while dad was at the Creedy, and along with all her staff made me, my mum and family feel supported and welcome whenever we visited dad. A lovely care home and highly recommended!
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you kindly for the review. It was an absolute pleasure to care for your father and support you and your mum at what I know was a very difficult time. I will pass your gratitude on to the staff.
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Review from Jan D (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card•
Overall Experience
My dad moved from another care home into Creedy House. I had been unhappy with the previous home from lack of care and stimulation and activities. Also lack of full knowledge of Type 1 diabetes and the provision needed to care for my dad with diabetes and other age related illnesses. On arriving at...
My dad moved from another care home into Creedy House. I had been unhappy with the previous home from lack of care and stimulation and activities. Also lack of full knowledge of Type 1 diabetes and the provision needed to care for my dad with diabetes and other age related illnesses. On arriving at Creedy House my family and dad were made very welcome and reassured of care and understanding of his needs. I was finally content to elae my dad in a professional setting and care of others. My dad passed 3 weeks after arriving and was happy he had moved and given the respect and care at the end of his life.
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Review from Steve C (Son of Resident) published on 16 September 2025 Submitted via Postal Card•
Overall Experience
Creedy House is a superb, well presented nursing/care home. The manager is so hands on and devoted to her residents and likewise her staff. My mother and my father were very comfortable here. I can rest assured that they are cared for with compassion and dignity. I would recommend Creedy House...
Creedy House is a superb, well presented nursing/care home. The manager is so hands on and devoted to her residents and likewise her staff. My mother and my father were very comfortable here. I can rest assured that they are cared for with compassion and dignity. I would recommend Creedy House without hesitation.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you so much for the positive feedback. I will pass your kind words on to all the staff, its good to know we are doing things right.
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Review from Jean H (Wife of Resident) published on 25 July 2025 Submitted via Postal Card•
Overall Experience
The staff are very friendly and looked after my husband really well. He was not able to join in some activities due to poor eyesight, but they tried to find things for him to do - exercises, etc. The food was usually very well presented, and staff were on hand to help if necessary.
His room was...
The staff are very friendly and looked after my husband really well. He was not able to join in some activities due to poor eyesight, but they tried to find things for him to do - exercises, etc. The food was usually very well presented, and staff were on hand to help if necessary.
His room was comfortable and airy. The garden was well maintained and nice to sit out in on good days.
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Review from A P (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card•
Overall Experience
Mum seems to be very happy & settled at Creedy House. The staff all seem really friendly and seem to care for the residents.
Mum seems to be very happy & settled at Creedy House. The staff all seem really friendly and seem to care for the residents.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you for your positive comments. Creedy is a large family.
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Review from Colin G (Friend of Resident) published on 22 July 2025 Submitted via Postal Card•
Overall Experience
I am a visitor to see my friend. He is well looked after.
I am a visitor to see my friend. He is well looked after.
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Review from Claire C (Daughter-in-law of Resident) published on 3 July 2025 Submitted via Postal Card•
Overall Experience
Our family have been delighted with the care my mother in law has received. We have been so very impressed by the expertise of the staff. We can totally relax now, which we couldn't do previously. It is a great relief for me to see her stress level reduce and no longer looking traumatised and...
Our family have been delighted with the care my mother in law has received. We have been so very impressed by the expertise of the staff. We can totally relax now, which we couldn't do previously. It is a great relief for me to see her stress level reduce and no longer looking traumatised and shell-shocked. At each visit, we see the same staff and they know my mother in law so well. Thank you all for caring for my mother in law so well.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Our staff pride themselves on getting to know the residents and families. Its great to know we are enhancing a residents life. Thank you.
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Review from Christopher G (Son of Resident) published on 22 May 2025 Submitted via Website•
Overall Experience
My mum has been at Creedy Care Home now for 12 years and she has received the best care that anyone could ask for their loved ones my mum has been none verbal now for a few years but all the staff that care for her understand when she is not her normal self or when she has been ill and in some...
My mum has been at Creedy Care Home now for 12 years and she has received the best care that anyone could ask for their loved ones my mum has been none verbal now for a few years but all the staff that care for her understand when she is not her normal self or when she has been ill and in some cases very poorly but because of the care she receives that is why she is still with us thankfully and all the staff are brilliant and friendly and easy to approach if I have any questions to ask and they always keep me informed of any changes to my mum which helps me understand her illness better i honestly believe the care that she receives is the reason she is still with us
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you so much for the review. We aim to support the whole family unit and its great to get such positive feedback.
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Review from Michael P (Husband of Resident) published on 19 May 2025 Submitted via Website•
Overall Experience
Its so good to see the daily interaction between staff and the residents. On so many occasions I see my wife befriended and actively included with them during their daily tasks.
Its also not a problem to just pop your head into the office for a quick catch regarding any ongoing situations that may...
Its so good to see the daily interaction between staff and the residents. On so many occasions I see my wife befriended and actively included with them during their daily tasks.
Its also not a problem to just pop your head into the office for a quick catch regarding any ongoing situations that may have occurred and be listened to and appropriate action taken where necessary.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you for the lovely comments, we try to create a family feel around the Home.
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Review from J G (Son of Resident) published on 16 May 2025 Submitted via Website•
Overall Experience
There are doing a great job and I am always made to feel welcome by everyone and feel I have a good relationship with the staff and they always keep me informed of events and any information I might need in regards to my dad. They send me photos of anything special he takes part in and I am very...
There are doing a great job and I am always made to feel welcome by everyone and feel I have a good relationship with the staff and they always keep me informed of events and any information I might need in regards to my dad. They send me photos of anything special he takes part in and I am very happy with the care he receives.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you for these positive comments, I will relay to staff.
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Review from S E (Wife of Resident) published on 12 May 2025 Submitted via Postal Card•
Overall Experience
The staff at the nursing home are attentive to the residents needs at all times. The staff are kind, reassuring and extremely patient in their dealings with all residents. The staff are also very friendly to visitors; offering information or refreshment that is required. Creedy House is kept very...
The staff at the nursing home are attentive to the residents needs at all times. The staff are kind, reassuring and extremely patient in their dealings with all residents. The staff are also very friendly to visitors; offering information or refreshment that is required. Creedy House is kept very clean and well maintained indoors. There are many items of interest on the walls intended to trigger happy memories for all. I am confident in leaving my loved one in their care.
↩Reply from Nesta Hollyer, Registered Home Manager at Creedy House
Thank you for your comments, its very rewarding to staff to know that we are creating a comfortable homely environment for your family member.
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Review from Karen T (Daughter of Resident) published on 28 April 2025 Submitted via Website•
Overall Experience
The Manger and her team are amazing. The looked after my Father extremely well and attended to all his needs. They always had a chat with family when visiting and made us all feel relaxed and happy that my Father was being cared for in a caring way. The team talked to my Father as though he was a...
The Manger and her team are amazing. The looked after my Father extremely well and attended to all his needs. They always had a chat with family when visiting and made us all feel relaxed and happy that my Father was being cared for in a caring way. The team talked to my Father as though he was a friend and it was lovely to see my Father smile at them when chatting. Creedy House is highly recommended.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2024
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Creedy House.
Meet the Team (1)
Nesta HollyerJob Title Registered Home Manager, RGNJoined 2014
Welcome to Creedy House.
My name is Nesta and I have worked at Creedy House for over ten years. I have worked in the private, community, NHS and...
Welcome to Creedy House.
My name is Nesta and I have worked at Creedy House for over ten years. I have worked in the private, community, NHS and social settings for 37 years.
I don't see being at Creedy House as work... I feel fortunate to be part of a large family.
Frequently Asked Questions about Creedy House
What types of Care is Creedy House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Creedy House have?
There are 43 Single Rooms.
What are the Facilities & Services at Creedy House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Creedy House to the centre of New Romney?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Creedy House to verify any information. View our terms and conditions. Creedy House has an Enhanced Service -what an Enhanced Service includes.
