Eglantine Villa Care Home

Since being in Lavender Cottage my mum is the happiest I have seen her in a very long time. The staff treat her with respect and compassion. She has a very fulfilled life with lots of activities to support all of her needs. Thank you Eglantivne Villa for helping my mum to settle, and myself and my sister are happy that we chose this home, it is a credit to every member of your staff.

Eglantine Villa is a wonderful care home and my impression when I walked through the door was how homely it felt, and I could hear laughter and I knew this was the right place for dad. The care my dad receives is amazing. He is treated with compassion and dignity and every member of staff there do a fantastic job. Thank you for making every difficult decision the right decision.

The home has been wonderful looking after my dad and the staff have been great they look after me too when I visit.

My dear wife was a resident there for 18 months until she sadly passed away in June 2023. I cannot speak too highly of the staff that looked after and cared for her right up to the end. I cannot thank them enough for looking after her and knowing that she was happy there and knowing she was safe.

I have absolutely no complaints about this home.

My friend is clearly happy and settled at Eglantine Villa, Lavender Cottage. It is very reassuring for her friends and family to know that she is surrounded by such caring and professional staff at every level. The food is of outstanding quality and thoroughly enjoyed! The activities provided are stimulating and fun. There is a homely and optimistic atmosphere, which makes it a delightful home to visit. The beautiful grounds make a wonderful backdrop to view from the lounge and conservatory which is relaxing. I cannot recommend Eglantine Villa highly enough.

My Mum was taken into respite care for two weeks in February of this year. She has since become a permanent resident and I have to say that it is a relief for me knowing that my Mum is in excellent hands. As I live a few hour's drive from the home I was concerned that I would not be able to monitor my Mum. However, I am able to keep an eye on her from a distance via the Gateway system which gives me updates on my Mum and it has reassured me that my brother and I have 100% done the right thing having my Mum placed in the home. Since she has been there she has become engaged in lots of the activities in the home and all of her needs are being looked after. My Mum loves music and likes nothing better than to sing along with music and she appears to be settling into the environment well. She appears to be happy and content and that is all that we could wish for. I cannot thank all of the staff at the home for making this very difficult decision easier for us.

We looked at other homes in the area and this is definitely the best.

I researched and viewed a lot of care homes in the area and this one came top with their outstanding reviews. The staff are amazing and nothing is too much trouble. My parents are safe, very well cared for and have settled down enjoying their new environment. If you are looking for a care home I would highly recommend Eglantine Villa.

My dad was in Eglantine Villa since 2017, the carers showed my dad lots of love and care, my dad was quite a noisy character and enjoyed fun and banter which he got with the staff. They also managed him when his behaviour was challenging. I am very grateful and pleased that my dad spent his last few years at the home, the nurses and staff were amazing.

Sadly Dad passed not so long ago, but we know it was the best decision made, and he got the best care.

My father moved to Eglantine Villa in January 2023. He sadly suffered a stroke in December 2020, was in hospital in 2021 and in a nursing home in 2022. Sadly, due to the lack of care he received in the nursing home he had a steep decline in his very limited mental and physical capabilities. The move to Eglantine Villa has been such a smooth transition, the care is extremely attentive and he is very well looked after. The grounds are beautiful and the rooms are well-kept. The staff are all very friendly and engaging and you can tell they care a lot about their job. My dad has started to engage in conversation for the first time in several months, he seems brighter and happier. The staff care a lot about residents engaging with other residents and they have taken the time to get to know Dad and his interests. The food looks lovely, I'm sure dad is loving the 'midnight menu' that is provided! I can finally find peace in that he is in the best place for him.

Dad hasn't been at Eglantine for long, but in the short time he has been there, he has shown improvement following a year in a care home that didn't have the same level of care or facilities. The staff at Eglantine are brilliant, they make us feel so welcome as a family visiting our dad, and all seem to genuinely care about the residents and make a point of getting to know them. The facilities are also great, with the home feeling modern, clean and homely, which is really nice.

Mum was moved into Eglantine Villa after suffering a brain injury. It was unfortunately no longer safe for her to reside at home. Since she has been a resident, her health and mobility have improved so much. Although given the choice, she would rather be at home, she understands that Eglantine is the best place for her at the moment. She has formed such wonderful relationships with the care team and has settled in beautifully. She'll often have friends come to visit and they will sometimes stay for lunch, which the care home provides, so willingly. The care she receives is second to none. The home is spotless and the food, is all home cooked. Not only do the staff make the residents feel at home, but visitors too. Always cheery and ready to talk. I know Mum is absolutely in the safest, most caring place, she could possibly be.

My cousin is a resident at Lavender House, Eglantine Villa Care Home. The care she is receiving is excellent and the staff are always very kind and helpful. If there are any problems the staff will always make you aware. I know that she is very happy and enjoys living at this home.

My mum was in Eglantine Villa Care Home for 9 years. She was so well looked after by the staff with so much care. When she was poorly they would also phone to keep us informed. She was always clean. We did visit all the time and the staff were very friendly. Amazing home.

I have and will continue to praise the staff both at Lavender House and Eglantine Villas. My grandmother was a resident for 9 years. I have no doubt that the staff and the cleanliness of the whole establishment is the reason my beloved Nan lived for so long. I could walk away leaving Nan, safe in the knowledge that every single member of staff treated her as if she was their family member.

My mum spent the last two years of her life at Eglantine Villa and was very happy there. I am so glad we found it. The staff are compassionate and treat residents with real kindness. As a result, Eglantine Villa has a very homely and 'family' feel. The care is exceptional and to a high professional standard. The meals are varied and delicious! It is also well-managed and well-administered. And cannot praise nor thank the nurses and carers enough for their dedication and skill as my mum approached her final moments. Thank you.

When my mother was taken into Eglantine Villa on 25th March 2021, she was welcomed by the caring and friendly staff. When I myself went to visit my mum in Eglantine Villa for the first time, I was welcomed and found the staff very professional and very understanding. I am a nurse myself and found the care provided by Eglantine Villa to be outstanding from the management down to the nursing staff and housekeeping. If Mum needed anything day or night, she only had to ask, and it would be provided. If I could choose any nursing home in the area, this would be number one. I would like to thank all the staff at Eglantine Villa for caring for my mum and wouldn’t hesitate to highly recommend this care home to anybody who needs loving care.

Just recently, my dad became unwell with dementia. It all happened so quickly and he was admitted to the hospital, then transferred to Eglantine Villa. The whole process was draining, especially dealing with Dads affairs. But the process was made much easier by the wonderful staff that work here. Within days, Dad has established relationships with the professionals and they have really made him settled and welcome. I mentioned the word professionals as that what these special people are and I wouldn’t want Dad cared for by anyone else. I’ll not mention names for data protection but I state this about all the staff. They really make them part of their family and interact with residents constantly. Love the fact they have care dogs as Dad always liked dogs.