Eglantine Villa Care Home

Simply the best! Fabulous staff, second to none in a homely and spotlessly clean environment. I don't know how they do it but I'm glad they do. At such a crucial time as end of life you don't get reruns or second chances to get it right, so choosing Eglantine Villa Care Home was the best decision we could have made and we will always be glad of it. The standard of care is always high and we are always warmly welcomed. We also leave knowing that loving care is being given. We feel supported by highly skilled professionals who have just got it right. A heartfelt and massive thank you to them.

She was always treated with such love and by all the staff and they also were always extremely welcoming to her visitors and made to feel very much at home 10/10

The resident was a faithful member of our church for over 30 years. She wasn't just a member but a person who had a genuine connection in her heart to god. She was a real mother who cared faithfully for her children and that's why I'm so glad she was cared for by the staff at Eglantine Villa Care Home. One knew not only was she properly looked after but there was a genuine love, the hearts of the staff that when we couldn't give that living care we could trust them to do it.

My father's health went rapidly down hill and after a few weeks in hospital, we made the decision to put him into a care home. This was a huge decision and made us full of fear when you read some of the horror stories about care homes. From the first moment I wheeled my dad in he felt at home at Eglantine Villa. The facilities are great, the staff are better and have made the hardest decision of our lives so much easier to bear. They are kind to Dad and make him feel at ease. The food is great and nothing is an issue. We are visiting as a family to have a roast with Dad and ideally take him to the pub in a wheelchair and again the home has been nothing but accommodating.

Although my aunt was only in Eglantine Villa for a short time I can honestly say that every member of staff, from the receptionist, carers, nurses, cooks to management level, were kind and helpful in every way. Not only with my aunt, but also to me. Their support for me helped me through a sad time and I shall always be grateful.

Very friendly, helpful, accommodating and caring staff. If buzzer pressed always responds in a reasonable time. Food generally Ok, can sometimes be hotter but generally very accommodating.

Cleanliness good. More in room activities would be nice if you are unable to get to the lounge. In room mass would be nice or vicar visits.

Thanks to them the last days of his life will be spent in a calm and secure atmosphere.

I know my mum is safe and being looked after very well.

I have found the care my husband receives to be of a high standard. The staff are friendly, caring and helpful. I am always made to feel welcome and my husband is clean, comfortable and pain-free.

Although my wife was only in the care home for one week before she died she was exceedingly well cared for. I think of this being the nursing home of a thousand smiles, visitors were always welcomed with a smile. This seemed to affect the whole atmosphere. Well done keep up the good work!

The home was excellent. The staff were especially considerate and friendly. The gardens were well kept and inviting. Altogether everything was excellent.

The family chose Eglantine Villa for Mum as the home had such a warm and friendly feel about it when we came to view it. We have not been disappointed with our decision as Mum is very happy and content there. The Manager, nurses, carers and all the staff do an outstanding job.

I think the carers go out of their way to be respectful, honest and care for me the best they can for my choices. The manager is coming up with something to keep us happy. the atmosphere is always happy and the staff go out of their way to involve us in everything. The activities are always varied and can be on a 1:1 basis or group basis. I can thoroughly recommend coming to Eglantine Villa Care Home. It truly is a home!!

He is taking a while to settle in and his behaviour is sometimes challenging but the staff are always friendly and pleasant and very patient with him. The home is clean with a friendly atmosphere and all the residents appear well looked after.

Good care. Friendly staff. Pleasant surroundings. Staff were very patient during refurbishments.

As a relative, I have found the staff at Eglantine Villa Care Home to be first class and absolutely professional with my father's care, they have helped me and my family through a very tough time and I am very happy for him to be there and comfortable for his final day's. I especially like to mention the staff and the manager.

Activities are imaginative and well run and there is a very happy and positive atmosphere.

Eglantine Villa is a very well run nursing home with a welcoming atmosphere. They are able to provide excellent care and support to my frail mother, who has significant mobility problems on a continuing 24-hour basis. The staff and managers are welcoming and approachable. The nursing home also provides care in a separate unit for residents with a dementia-related condition and is able to deploy staff accordingly.

During the tenure of the new care manager, the standard of care has exceeded the previous good to excellent despite the disruption caused by the refit. The residents have been kept safe, happy and entertained. The improvements in the facilities will benefit all. My mother is coming to the end of life and the staff have taken the family into their care and making things easier for us. We now have firsthand experience of the food provided, in a kitchen that awaits a refurb. Thanks to all the staff for the excellent care.

My Dad, despite his advanced dementia, receives excellent care at Eglantine Villa. The staff are excellent and welcoming. the manager and staff deal with any concerns immediately; My father's room is always clean and tidy Eglantine Villa has been run very smoothly despite the recent renovations. I am excited by the enhancements planned in the near future, such as spa room and bar (pub)