
If you are looking for a care home I would highly recommend Eglantine VillaLizzy H(Daughter of Resident/Service User)

the carers showed my dad lots of love and carD T(Daughter of Resident/Service User)

We were blown away by the compassion and empathyHelen P(Daughter of Resident/Service User)

If you are looking for a care home I would highly recommend Eglantine VillaLizzy H(Daughter of Resident/Service User)

the carers showed my dad lots of love and carD T(Daughter of Resident/Service User)

We were blown away by the compassion and empathyHelen P(Daughter of Resident/Service User)

Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s and convalescence care.
The home is made up of two separate buildings (Jasmine House and Lavender House) and is set in three-and-a-half acres of beautiful gardens.
A homely interior is enhanced by the use of a sensory room, social activity room, conservatory and large secure gardens. Ensuite bedrooms are well-equipped to ensure...
Care Provided by Eglantine Villa Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Eglantine Villa Care Home for full pricing details and T&Cs.
Contact Eglantine Villa Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Bryony John (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (49)
Eglantine Villa Care Home Reviews (105)
Eglantine Villa Care Home has a Review Score of 9.7 (9.675) out of 10, based on 18 reviews in the last 2 years.
Over all time Eglantine Villa Care Home has 105 reviews.
Mum has been at Eglantine Villa just under 3 months. The care and love shown to her by carers and management has been outstanding. We have no doubt that we have chosen the best home for mum.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Myself and the family are pleased with the kindness, caring attitude of the staff in Eglantine. Day and night care are excellent from what we have seen and heard in the short time that my husband has been living Eglantine. The activities are varied and encouraged although not forced. The food is to a very good standard and varied. We are notified immediately if there are any health or any other issues. Eglantine seems to be a very cosy, friendly home from home with all my husbands needs met as far as can be expected. We would recommend Eglantine and rate it very highly.
The home is set in rural surroundings and has extensive garden and grassed areas. The management and staff are approachable and provide a caring, happy and secure environment. There are numerous activities organised by the activity specialists and other additional services are provided (hairdressing etc.). It is proposed that the home will be having a make-over project in the very near future which will ensure that the facilities provided improved to an even higher standard.
My nan has been living here for a while now and has settled in really well. All of the staff are patient and caring and couldn't fault them. There are always activities going on and a happy atmosphere. I would highly recommend Eglantine Villa to anyone.
From what I see and hear when visiting, overall general care seems satisfactory. Sometimes I feel staff cannot be bothered, they lack enthusiasm, but I am not in their position, so hard to call. I do feel sometimes more attention should be given to residents to sit and chat to them, but time may not allow this. On a personal point, my mum is very quiet and finds it difficult to interact, maybe a bit of extra time and support would help her. Glasses and hearing aid have gone missing, which have never been found, this making interaction more difficult.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience at one of our homes. We would like to contact you so that we can discuss this in more detail and investigate it fully. Please can you contact our customer services team by emailing feedback@bupa.com so that we can give you a call you to discuss this feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 03 August 2026ensuite rooms available, newly decorated, set within a peaceful location for residential dementia care
News (1) & Events (0)
- 14 Jan 2026
June Cole, a resident of Eglantine Villa Bupa Care Home, was surprised with a one-night getaway courtesy of the home, as part of Bupa’s NeverTooLate initiative. The team at Eglantine...
There are no upcoming events for Eglantine Villa Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Eglantine Villa Care Home.
Meet the Team (5)

Hello - my name is Bryony, and I am the home manager at Eglantine Villa. I started working for Bupa in 2012 as a care assistant before moving into admin roles. In 2018, I knew that my real passion was for care and how it can make a difference in people's lives, so I did some additional training and became a deputy manager at a 100-bed care home supporting those with nursing and residential needs. I became a home manager in 2020 and have now managed Eglantine Villa since 2022 alongside a fantastic team of carers, nurses, heads of department and support staff.
My favourite part of my job is meeting new people, hearing residents' life stories, alleviating worry from families and watching how our residents can flourish in our care. Our residents become part of our family, and I’m really proud of the service we provide. I genuinely love my job; there is variety in my role, and I laugh every day with my team and residents. I would never do anything else.
Outside of work, I love travelling to new places or countries, spending time with my family and friends, going out for walks and listening to music. I’m a proud, fun Auntie to 4 gorgeous nieces and nephews and have a French bulldog, Beau, who you may sometimes see at Eglantine Villa, enjoying lots of attention (and biscuits!) from the residents.

I joined Bupa as a clinical deputy manager in 2025.
My career in the care home sector spans 15 years, beginning as a carer before progressing to deputy manager in 2016. After three years in that role, I took time out to return to education and completed my nursing degree at the University of Greenwich. Following this, I returned to the care home environment, once again stepping into the deputy manager position.
Working in care services gives me the opportunity to make a meaningful difference in people’s lives every day. I am passionate about caring with kindness and empathy, learning from others, and feeling fulfilled through the work I do. I also take great pride in mentoring those who are new to care and seeing them grow into confident leaders within the sector.
Outside of work, I am married with two children—a boy and a girl—and I treasure spending time with my family, who mean everything to me. I enjoy listening to music and travelling, and I live locally to the home.

I’ve been part of Bupa for over five years, beginning my journey as a kitchen assistant before stepping into my current role as chef manager. My career started in the hospitality industry, which I found both rewarding and enjoyable, but I reached a point where I wanted something more meaningful.
When the opportunity arose to join a care home, I realised it was a chance to explore a new direction—one where I could see the impact of my cooking every day. Getting to know the residents, hearing their stories, and working closely with the care team has given me a sense of purpose that I don’t believe I would have found anywhere else.
I enjoy the positive working environment here. Our home manager is always supportive, and we work well together as a team. The home’s location also suits me, allowing me to balance my responsibilities at work with my life as a devoted husband and father of three beautiful daughters.
I moved to the UK from Jamaica, and I’ve never had any regrets about taking that leap. Outside of work, I’m a big football fan—Arsenal is my team—and I’m genuinely passionate about what I do. Living locally helps me stay closely connected to both my family and the home.

I have been the senior activity coordinator for a year, having previously worked as a carer here at Eglantine for a year before moving into activities. I am a mum and a former preschool practitioner, so caring comes naturally to me. I have always had a passion for events, creativity and bringing joy to others. After spending time as a stay?at?home mum, Eglantine felt like the perfect place to return to work—both for my family and for myself.
I feel genuinely privileged to work in a care home setting and to be a constant presence in our residents’ lives. Having the opportunity to enrich their days and support their well-being is something I hold a deep passion for, and I pride myself on always going the extra mile.
My greatest passion and achievement in life is my family. Raising my six children and encouraging them to become confident, capable and kind adults has been the greatest honour. My friends also mean everything to me; I lost my mum at a very young age, and my friends have been my strength and constant support throughout my life.
I love all things dramatic, especially West End shows and events. I live fairly locally to Eglantine and am committed to helping build strong, meaningful connections between our wonderful home and the local community.

I joined the home at the end of 2025 and quickly settled into my role. My career with Bupa began back in 2011, when I worked as a receptionist at another Bupa home until 2018. After gaining further experience elsewhere, I’m delighted to have returned to Bupa in a role I truly enjoy.
Before entering the care sector, I owned my own public house, followed by a haulage business that I ran with my husband. In 2011, I made the move into care as a nursing home receptionist, later progressing to an administrator role with another company. My background in customer service, administration and community-focused work naturally led me back to Bupa, where I’m pleased to continue supporting residents, families and colleagues.
What I enjoy most about working in care is the residents. Every day brings new conversations, stories and the chance to meet different people, which makes the role incredibly rewarding.
Outside of work, I’m married with two grown-up children. I enjoy motor sports, reading, and meeting up with friends. I live just four miles from the home, which helps me stay closely connected to the community.
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