Eglantine Villa Care Home

In my opinion, Eglantine Villa has been the right home for my beloved Sister. The staff - The management, nursing, care, kitchen reception, house care, maintenance and gardening teams have all been excellent! The home is calm and for the most, quiet. My Sister has been treated with respect, kindness and great care in all aspects. As a family member, I have been looked after and given clear explanations from the nurses about my darling Sister's treatment and continuing care. The home is set in a beautiful setting away from noisy traffic! The whole team are very professional in every way but are also very upbeat and fun for our Sister to be with. I would recommend Eglantine wholeheartedly.

Eglantine Villa and its members of staff have all been truly amazing and caring to our darling Sister. All staff have shown great respect, given amazing care, have been kind and loving and have made our darling Sisters time here more bearable. Not only do they show their care for their residents, they have also shown our family great care and kindness too. They look out for everyone. The atmosphere inside the villa is most inviting, with a good feel of everyone being happy and willing to help at all times. They are all excellent at what they do in each department and make an excellent team.

I can barely find enough good words to use about Eglantine Villa. Everything from the setting to the staff is exemplary and although sadly, my Mum only spent 9 days there, her care was perfect and the staff were particularly good in what turned out to be her final 2 days. We felt so comfortable and welcome when we were there that it made our sad time easier to deal with. I really can't recommend it enough and we'll never forget the care Mum received.

Thank you.

My father was at Eglantine Villa for 5 months from June 2018. He was happy there and loved the homely atmosphere. The staff here always go the extra mile, from the carers, facilities staff, nurses, catering, housekeeping and admin, they all contribute so much to the residents. Our family was always warmly welcomed and we were happy in the knowledge that Dad was so well cared for when we were not there. Dad built good relationships with the wonderful staff and appreciated how much they did for him, especially in meeting his particular taste in food. We would have no hesitation in recommending this Care Home, which is run so efficiently, whilst making residents feel special. They are always treated with dignity and respect. A very special, safe place for your loved ones. Well done to all the staff.

I cannot sing the praises of Eglantine Villa enough. Since my mother became a resident following a near-fatal hospital stay earlier this month coming from another care home, my brothers and I have been extremely impressed by the organisation, professionalism and duty of care shown by all members of staff in the care home, from the care home manager, right through to the nursing and ancillary staff. I have never known such attention to detail, record keeping and monitoring to exist. It has brought a peace of mind to us as a family knowing that she is in such a cared for place, with staff who clearly are totally dedicated and want to ensure the best possible care, comfort and dignity for her. Our mum had been in another care home for over 4 years, and it is only since she has been here at Eglantine that you can truly appreciate the extraordinarily high standard of this care home, and that it unsurprisingly has an outstanding CQC rating. I would recommend this care home unreservedly.

Although my mother was a resident of Eglantine Villa for only a short period of time, it has left a great impression on me. My mum was cared for to a high standard and always treated with dignity. All the staff, without exception, are approachable, caring and friendly to both residents and their families. The support we were given when our Mum passed away was outstanding.

My aunt was treated with respect and dignity throughout her stay. We, her family, were welcome at any time and always met with professional and efficient service. Thank you for your kindness throughout.

My mother was resident for 8 years, her sister 4 years and my mother's partner 2 years. Staff were excellent, particularly at the end. My mother was treated with utmost respect and dignity. This home has greatly improved under the present manager. It became a warm environment for us all. Professional, caring staff.

My dad was lucky enough to spend his last few days of life at Eglantine Villa Care Home, and although he was only there for just under a week, the staff gave 100% in their roles of looking after him. My family and I couldn't fault the home in any way. Thank you for everything.

Contragulations to all.

They have always provided the highest level of attention to the resident and her family. We have been able to leave my mother in law in the certain knowledge that she was safe and loved. We have, over the years, come to regard the staff as part of our extended family and are so pleased that she was able to be cared for in the last years of her life at Eglantine.

We think this is of a very high standard. The food is excellent.

The staff can't do enough for anyone, very friendly.

My mother-in-law chose Eglantine Villa on the death of her husband in February 2001. She was unable to care for herself, being paralysed from the waist down. She had all of her mental faculties, thus, should she have had any complaints about her care she would have voiced them! We were extremely happy with every aspect of Eglantine and when the decision came to admit my mother in July 2011 (suffering from dementia) we did not hesitate, knowing that the care was first rate. One physically and the other mentally impaired, the attention to all of their needs were met with smiles and affection - the staff were indeed an extension of their family and the mothers were treated with kindness and dignity. The atmosphere in the home was always welcoming and 'cosy' - I have my place booked there. I respect all the staff members who go 'over and above' their working remit to spread happiness and comfort to their residents.

My husband and I cannot praise them enough and thank them all.

My mother has been a resident for 2 years, arriving at the age of 99 3/4 and is now approaching her 102nd birthday in March 2018. The family could not be more pleased to have found this wonderful nursing home, which has met and exceeded all our expectations. My mother is in excellent hands, enjoying continuous personal attention (care, nutrition and activities) despite being bedridden; never ignored, always included. This outstanding treatment is founded on a culture of staff excellence and compassion in all areas. Simply put, the staff feel like an extension of our family.

My mother moved to Eglantine from another placement, with severe dementia. Her room was bright, airy and spotless. Although Mum was unable to participate, there were lots of activities for residents to enjoy. My elderly, frail father visited regularly and was made very welcome by all the staff. The home has a happy, relaxed atmosphere and all the staff seem to enjoy their jobs. During Mum's last days my sister, Dad and I spent a lot of time with her and this was never a problem. Mum was well cared for right to the end. Cannot fault the home!

My dear friend and mother-in-law to my son spent her last eleven days of her life at Eglantine Villa. She was treated with respect and dignity, all the staff were kind and caring nothing was too much trouble for them.

The lady who runs the home would come and sit with my friend when she was distressed and talk to her and calm her down, she was amazing, so kind.

I cannot praise them enough for their kindness at such an awful and sad time for us.

We will always be thankful for everything they did for her. They were also very kind to our family and understood how difficult this time was and did everything they could to make it even a little easier. They supported my wife the whole time and made it possible for her to spend quality time with her mum when it mattered most.

I would highly recommend this care home to anyone that is faced with the difficult decision of finding a home for their loved ones.