Eglantine Villa Care Home

Eglantine Lane, Horton Kirby, Dartford DA4 9JL
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9.7 105 Reviews
  • Eglantine Villa Care Home, Dartford
Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s and convalescence care.

The home is made up of two separate buildings (Jasmine House and Lavender House) and is set in three-and-a-half acres of beautiful gardens.

A homely interior is enhanced by the use of a sensory room, social activity room, conservatory and large secure gardens. Ensuite bedrooms are well-equipped to ensure residents feel safe and comfortable.

Balanced meals can be enjoyed in the dining room overlooking the gardens, or in the privacy of people’s own rooms. There are lighter alternatives available throughout the day and birthdays are celebrated with a personalised cake.

Eglantine Villa knows that popular activities and stimulating interactions are a vital part of good care. It can also be a good opportunity for friends and family to spend time with residents. Having something interesting going on every day is very important for a resident’s general well being, as it helps to keep their minds active and improves their appetite.

Friends and family are welcome to participate in any or all of the activities at any time. There is an on-site activity coordinator who organises a wide variety of activities for residents to enjoy, whatever their abilities.

There are seasonally themed monthly events as well as regular activities such as music and movement, film shows, and arts and crafts sessions. The home also looks forward to local community and charity events.

Follow the home on Facebook to find out more. Search 'Bupa UK Eglantine Villa Care Home'.

Care Provided by Eglantine Villa Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • Self-Funded Nursing Care: from £1625
  • RESPITE Self-Funded Residential Care: from £1595
  • RESPITE Self-Funded Residential Dementia Care: from £1595
  • RESPITE Self-Funded Nursing Care: from £1790

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Eglantine Villa Care Home for full pricing details and T&Cs.

Contact Eglantine Villa Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Eglantine Villa Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bryony John (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (49)

Eglantine Villa Care Home Reviews (105)

9.7

Eglantine Villa Care Home has a Review Score of 9.7 (9.675) out of 10, based on 18 reviews in the last 2 years.
Over all time Eglantine Villa Care Home has 105 reviews.

Overall Experience
  • 96
  • 9
  • 0
  • 0
  • 0
Date Published
  • 105
  • 8
  • 12
  • 18
  • 87
Reviewer Connection to Eglantine Villa Care Home
  • 48
  • 12
  • 9
  • 7
  • 6
  • 5
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 61-80
Review from Tim A (Son of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can barely find enough good words to use about Eglantine Villa. Everything from the setting to the staff is exemplary and although sadly, my Mum only spent 9 days there, her care was perfect and the staff were particularly good in what turned out to be her final 2 days. We felt so comfortable and
welcome when we were there that it made our sad time easier to deal with. I really can't recommend it enough and we'll never forget the care Mum received.
Reply from Greta Narbutaityte, Customer Adviser at Eglantine Villa Care HomeThank you for taking the time to leave such kind comments. We are very saddened about your loss. We can only hope Eglantine Villa could help you through such a difficult time as best as possible.
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Review from Jayne S (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum only spent a few days at the home. She sadly passed away, in comfort and in happy surroundings.
Thank you.
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Review from Beverley M (Daughter of Resident) published on 11 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was at Eglantine Villa for 5 months from June 2018. He was happy there and loved the homely atmosphere. The staff here always go the extra mile, from the carers, facilities staff, nurses, catering, housekeeping and admin, they all contribute so much to the residents. Our family was always
warmly welcomed and we were happy in the knowledge that Dad was so well cared for when we were not there. Dad built good relationships with the wonderful staff and appreciated how much they did for him, especially in meeting his particular taste in food. We would have no hesitation in recommending this Care Home, which is run so efficiently, whilst making residents feel special. They are always treated with dignity and respect. A very special, safe place for your loved ones. Well done to all the staff.
Reply from Greta Narbutaityte, Customer Adviser at Eglantine Villa Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Sue P (Daughter of Resident) published on 27 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot sing the praises of Eglantine Villa enough. Since my mother became a resident following a near-fatal hospital stay earlier this month coming from another care home, my brothers and I have been extremely impressed by the organisation, professionalism and duty of care shown by all members of
staff in the care home, from the care home manager, right through to the nursing and ancillary staff. I have never known such attention to detail, record keeping and monitoring to exist. It has brought a peace of mind to us as a family knowing that she is in such a cared for place, with staff who clearly are totally dedicated and want to ensure the best possible care, comfort and dignity for her. Our mum had been in another care home for over 4 years, and it is only since she has been here at Eglantine that you can truly appreciate the extraordinarily high standard of this care home, and that it unsurprisingly has an outstanding CQC rating. I would recommend this care home unreservedly.
Reply from Josephine Gaupholm, Customer Adviser at Eglantine Villa Care HomeThank you for your review of Eglantine Villa Care Home. We are pleased to hear that you and your mum have had a positive experience at the home and appreciate your comments regarding the peace of mind you had knowing that the staff upheld a high degree of attention and care to your mum's needs. We will share your comments with the home's manager. The Bupa Customer Care Team
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Review from Margaret G (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mother was a resident of Eglantine Villa for only a short period of time, it has left a great impression on me. My mum was cared for to a high standard and always treated with dignity. All the staff, without exception, are approachable, caring and friendly to both residents and their families.
The support we were given when our Mum passed away was outstanding.
Reply from Josephine Gaupholm, Customer Adviser at Eglantine Villa Care HomeThank you for your review of Eglantine Villa Care Home. We are pleased to hear that you and your mum had a positive experience at the home and appreciate your comments regarding the care your mum and your family received. We will share your comments with the home's manager. Our deepest sympathies, the Bupa Customer Care Team
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Review from Gloria D (Niece of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was treated with respect and dignity throughout her stay. We, her family, were welcome at any time and always met with professional and efficient service. Thank you for your kindness throughout.
Reply from Andrew Hyland, Customer Adviser at Eglantine Villa Care HomeThank you for your review. We are pleased to hear about your positive experience and it's great to see you received a professional and efficient service from our staff. We appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Susan B (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was resident for 8 years, her sister 4 years and my mother's partner 2 years. Staff were excellent, particularly at the end. My mother was treated with utmost respect and dignity. This home has greatly improved under the present manager. It became a warm environment for us all. Professional,
caring staff.
Reply from Natalie Krisman, Customer Service Advisor at Eglantine Villa Care HomeI am pleased to hear that you have seen an improvement with the home. Thank you for your review.
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Review from Karen D (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was lucky enough to spend his last few days of life at Eglantine Villa Care Home, and although he was only there for just under a week, the staff gave 100% in their roles of looking after him. My family and I couldn't fault the home in any way. Thank you for everything.
Reply from Natalie Krisman, Customer Service Advisor at Eglantine Villa Care HomeThank you for your review and kind words about Eglantine Villa and I am sorry for your loss.
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Review from S W (Wife of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to live in Eglantine Villa in October 2017. He is registered blind, very deaf and infirm. The kindness, care and consideration shown to him is excellent. This care and civility is also extended to us, his family and friends.
The home and gardens are kept beautifully thanks to the manager
and all staff and excellent food.
Last week, with heavy snow and ice, I was told all the staff managed to get in - dedication.
Contragulations to all.
Reply from Natalie Krisman, Customer Service Advisor at Eglantine Villa Care HomeThank you for your review about Eglantine Villa. It is a credit to the wonderful staff and I'm really pleased that you and your husband have had a positive experience with our home.
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Review from Sally W (Daughter-in-law of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the two and a half years my mother in law was being cared for at Eglantine, up to her death a week ago (almost made 102). The staff at Eglantine Villa at all levels and disciplines (cleaning, catering, care, nursing and management) have humbled us with their professional, friendly, holistic
and consistent care.
They have always provided the highest level of attention to the resident and her family. We have been able to leave my mother in law in the certain knowledge that she was safe and loved. We have, over the years, come to regard the staff as part of our extended family and are so pleased that she was able to be cared for in the last years of her life at Eglantine.
Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and such kind words about our staff. I'm sure that when you look back on the time that your mother in law spent with us, it will give you comfort knowing that she was loved and well cared for.
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Review from Jill W (Niece of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We think this is of a very high standard. The food is excellent.


The staff can't do enough for anyone, very friendly.

Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from Christine W (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law chose Eglantine Villa on the death of her husband in February 2001. She was unable to care for herself, being paralysed from the waist down. She had all of her mental faculties, thus, should she have had any complaints about her care she would have voiced them! We were extremely happy
with every aspect of Eglantine and when the decision came to admit my mother in July 2011 (suffering from dementia) we did not hesitate, knowing that the care was first rate. One physically and the other mentally impaired, the attention to all of their needs were met with smiles and affection - the staff were indeed an extension of their family and the mothers were treated with kindness and dignity. The atmosphere in the home was always welcoming and 'cosy' - I have my place booked there. I respect all the staff members who go 'over and above' their working remit to spread happiness and comfort to their residents.
Reply from Jayne Duck, Customer Services Administrator at Eglantine Villa Care HomeThank you for your review and kind words about our staff. It is lovely to hear that your mother and mother in law were so well cared for in our care and happy. It is the little things like a smile that make all the difference.
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Review from Linda D (Daughter of Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Eglantine Villa Care Home staff to be caring and very efficient and friendly. This is from the excellent catering team, where nothing is too much trouble for the nursing and support staff who work tirelessly to ensure the comfort and wellbeing of all residents.
My husband and I cannot
praise them enough and thank them all.
Reply from Jayne Duck, Customer Services Administrator at Eglantine Villa Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from Robert W (Daughter of Resident) published on 7 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 2 years, arriving at the age of 99 3/4 and is now approaching her 102nd birthday in March 2018. The family could not be more pleased to have found this wonderful nursing home, which has met and exceeded all our expectations. My mother is in excellent hands, enjoying
continuous personal attention (care, nutrition and activities) despite being bedridden; never ignored, always included. This outstanding treatment is founded on a culture of staff excellence and compassion in all areas. Simply put, the staff feel like an extension of our family.
Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeThank you for your review. I'm so glad to hear how well cared for your mother is in our care. I know this will give you peace of mind knowing that when you are not there you don't need to worry. It is the little things like taking time for a chat or just a smile that makes all the difference and makes it more like a family. I hope you have a party for her 102nd birthday.
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Review from Linda K (Daughter of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Eglantine from another placement, with severe dementia. Her room was bright, airy and spotless. Although Mum was unable to participate, there were lots of activities for residents to enjoy. My elderly, frail father visited regularly and was made very welcome by all the staff. The
home has a happy, relaxed atmosphere and all the staff seem to enjoy their jobs. During Mum's last days my sister, Dad and I spent a lot of time with her and this was never a problem. Mum was well cared for right to the end. Cannot fault the home!
Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review I hope that when you look back on the time your mother spent with us it gives you comfort knowing that she was well cared for.
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Review from Diane H (Friend of Resident) published on 30 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend and mother-in-law to my son spent her last eleven days of her life at Eglantine Villa. She was treated with respect and dignity, all the staff were kind and caring nothing was too much trouble for them.


The lady who runs the home would come and sit with my friend when she was distressed

and talk to her and calm her down, she was amazing, so kind.


All the staff were kind and caring and would even look after us and make sure we had eaten.
I cannot praise them enough for their kindness at such an awful and sad time for us.

Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and such kind words about our staff. I hope that in time when you look back this gives you comfort knowing that your friend was well cared for.
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Review from Simon H (Son-in-law of Resident) published on 27 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Eglantine Villa were fantastic with my mother in law when she went there in October during her last days. They treated her with unbelievable dignity, respect, care and compassion.
We will always be thankful for everything they did for her. They were also very kind to our family and
understood how difficult this time was and did everything they could to make it even a little easier. They supported my wife the whole time and made it possible for her to spend quality time with her mum when it mattered most.
Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I hope that in time when you look back on the time that your mother in law spent with us it gives you comfort knowing that she was well cared for.
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Review from Jaimie H (Daughter of Resident) published on 27 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for here during her final days. I am so thankful that we found this home and there are not enough words to explain just how wonderful they were.
The grounds are lovely, as are the rooms. We had a room that overlooked the grounds which was lovely for my mum. Having to leave your own
home when you are very poorly is extremely hard but this place really felt so homely. The small touches in the rooms like the toiletries and hairbrushes, along with the dressing gown helped make it feel even more comfortable.
The best bit about it was, without a doubt, the management team and their wonderful staff. They cared not only for mum but also for us. They made sure we ate, constantly bringing us snacks and offering us lunch and dinner. They made it possible for me to stay with my mum towards the end, something which I will be eternally grateful for.
I would highly recommend this care home to anyone that is faced with the difficult decision of finding a home for their loved ones.
Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff. It is the little things like her own hairbrush that makes all the difference. I hope that when you look back on the time that your mum stayed with us this gives you some comfort knowing that not only your mum but your family were well cared for.
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Review from Karen C (Daughter-in-law of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best! Fabulous staff, second to none in a homely and spotlessly clean environment. I don't know how they do it but I'm glad they do. At such a crucial time as end of life you don't get reruns or second chances to get it right, so choosing Eglantine Villa Care Home was the best decision we
could have made and we will always be glad of it. The standard of care is always high and we are always warmly welcomed. We also leave knowing that loving care is being given. We feel supported by highly skilled professionals who have just got it right. A heartfelt and massive thank you to them.
Reply from Jayne Duck, Customer Services Administrator at Eglantine Villa Care HomeThank you for your review and lovely words about our staff and home. It is the little things like a smile or just listening that makes all the difference and I hope that you have peace of mind knowing that when you're not there they are well cared for and loved. I will pass your comments to the home manager.
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Review from Frank H (Friend of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident was in Eglantine for about 5 years after her son was no longer able to give her the 24 hour care and supervision she required. She was in residential care up until about two months before she died.
She was always treated with such love and by all the staff and they also were always extremely
welcoming to her visitors and made to feel very much at home 10/10
Reply from Jayne Duck, Customer services administrator at Eglantine Villa Care HomeSo sorry to hear about the loss of your friend, please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Eglantine Villa Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.725 for Eglantine Villa Care Home is calculated as follows: ( (155 Excellents x 5) + (54 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 211 Ratings = 4.725
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Eglantine Villa Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 16 Jun 2026

ensuite rooms available, newly decorated, set within a peaceful location for residential dementia care

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Awards / Recognitions (8)

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Meet the Team (5)

Bryony

Bryony John

Job Title: Home Manager Joined: 2012

Hello - my name is Bryony, and I am the home manager at Eglantine Villa. I started working for Bupa in 2012 as a care assistant before moving into admin roles. In 2018, I knew that my real passion was for care and how it can make a difference in people's lives, so I did some additional training and became a deputy manager at a 100-bed care home supporting those with nursing and residential needs. I became a home manager in 2020 and have now managed Eglantine Villa since 2022 alongside a fantastic team of carers, nurses, heads of department and support staff.


My favourite part of my job is meeting new people, hearing residents' life stories, alleviating worry from families and watching how our residents can flourish in our care. Our residents become part of our family, and I’m really proud of the service we provide. I genuinely love my job; there is variety in my role, and I laugh every day with my team and residents. I would never do anything else.


Outside of work, I love travelling to new places or countries, spending time with my family and friends, going out for walks and listening to music. I’m a proud, fun Auntie to 4 gorgeous nieces and nephews and have a French bulldog, Beau, who you may sometimes see at Eglantine Villa, enjoying lots of attention (and biscuits!) from the residents.

Adeola

Adeola Tikare

Job Title: Clinical Deputy Manager Joined: 2025

I joined Bupa as a clinical deputy manager in 2025.


My career in the care home sector spans 15 years, beginning as a carer before progressing to deputy manager in 2016. After three years in that role, I took time out to return to education and completed my nursing degree at the University of Greenwich. Following this, I returned to the care home environment, once again stepping into the deputy manager position.


Working in care services gives me the opportunity to make a meaningful difference in people’s lives every day. I am passionate about caring with kindness and empathy, learning from others, and feeling fulfilled through the work I do. I also take great pride in mentoring those who are new to care and seeing them grow into confident leaders within the sector.


Outside of work, I am married with two children—a boy and a girl—and I treasure spending time with my family, who mean everything to me. I enjoy listening to music and travelling, and I live locally to the home.

Carl

Carl Allen

Job Title: Chef Manager Joined: 2021

I’ve been part of Bupa for over five years, beginning my journey as a kitchen assistant before stepping into my current role as chef manager. My career started in the hospitality industry, which I found both rewarding and enjoyable, but I reached a point where I wanted something more meaningful.


When the opportunity arose to join a care home, I realised it was a chance to explore a new direction—one where I could see the impact of my cooking every day. Getting to know the residents, hearing their stories, and working closely with the care team has given me a sense of purpose that I don’t believe I would have found anywhere else.


I enjoy the positive working environment here. Our home manager is always supportive, and we work well together as a team. The home’s location also suits me, allowing me to balance my responsibilities at work with my life as a devoted husband and father of three beautiful daughters.


I moved to the UK from Jamaica, and I’ve never had any regrets about taking that leap. Outside of work, I’m a big football fan—Arsenal is my team—and I’m genuinely passionate about what I do. Living locally helps me stay closely connected to both my family and the home.

Maria

Maria Everest

Job Title: Senior Activity Co-ordinator Joined: 2024

I have been the senior activity coordinator for a year, having previously worked as a carer here at Eglantine for a year before moving into activities. I am a mum and a former preschool practitioner, so caring comes naturally to me. I have always had a passion for events, creativity and bringing joy to others. After spending time as a stay?at?home mum, Eglantine felt like the perfect place to return to work—both for my family and for myself.


I feel genuinely privileged to work in a care home setting and to be a constant presence in our residents’ lives. Having the opportunity to enrich their days and support their well-being is something I hold a deep passion for, and I pride myself on always going the extra mile.


My greatest passion and achievement in life is my family. Raising my six children and encouraging them to become confident, capable and kind adults has been the greatest honour. My friends also mean everything to me; I lost my mum at a very young age, and my friends have been my strength and constant support throughout my life.


I love all things dramatic, especially West End shows and events. I live fairly locally to Eglantine and am committed to helping build strong, meaningful connections between our wonderful home and the local community.

Nichola

Nichola Clark

Job Title: Receptionist Joined: 2025

I joined the home at the end of 2025 and quickly settled into my role. My career with Bupa began back in 2011, when I worked as a receptionist at another Bupa home until 2018. After gaining further experience elsewhere, I’m delighted to have returned to Bupa in a role I truly enjoy.


Before entering the care sector, I owned my own public house, followed by a haulage business that I ran with my husband. In 2011, I made the move into care as a nursing home receptionist, later progressing to an administrator role with another company. My background in customer service, administration and community-focused work naturally led me back to Bupa, where I’m pleased to continue supporting residents, families and colleagues.


What I enjoy most about working in care is the residents. Every day brings new conversations, stories and the chance to meet different people, which makes the role incredibly rewarding.


Outside of work, I’m married with two grown-up children. I enjoy motor sports, reading, and meeting up with friends. I live just four miles from the home, which helps me stay closely connected to the community.

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