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Barchester Emily Jackson House Care Home

Emily Jackson Close, Off Eardley Road, Sevenoaks, Kent TN13 1XH
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It is wonderful to know that Mum is being supported and provided for in every wayElizabeth M(Daughter of Resident/Service User)
Barchester Emily Jackson House Care Home, Sevenoaks
My relative is treated with kindness, respect and dignity by caring staff.M W(Daughter of Resident/Service User)
Barchester Emily Jackson House Care Home, Sevenoaks
Every member of staff we met was warm, friendly and helpfulFiona H(Relative of Resident/Service User)
Barchester Emily Jackson House Care Home, Sevenoaks

Emily Jackson House Care Home, conveniently situated in Sevenoaks, is a beautiful historic building, offering a homely, yet first class and professional care environment.

Their dedicated and experienced team are passionate about providing 24 hour nursing and residential care, along with expert dementia care in the Memory Lane Community. They aim for independence, choice and freedom in residents' lives, in a safe and comfortable setting.

Emily Jackson offers well-appointed bedrooms, which can...  

Care Provided by Barchester Emily Jackson House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,694N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Emily Jackson House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sheryl De Villiers(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (55)

Visiting

  • Open visiting and welcome family pets for visits. Welcome families to dine at no extra cost Welcome local communities to join in on the day to day activities and social events at no cost Welcome local families to bring in mums/dads to join in on daily activities and social events

Parking

  • On-site with further parking at the back of the building.

Barchester Emily Jackson House Care Home Reviews (103)

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9.6

Barchester Emily Jackson House Care Home has a Review Score of 9.6 (9.627) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Emily Jackson House Care Home has 103 reviews.

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Review from Linda H (Wife of Resident) published on 17 April 2023 Submitted via Postal Card
Overall Experience

Emily Jackson House Care Home is a wonderfully friendly and caring home. Everyone is so helpful and cares for their residents in a loving and caring way. The food is excellent too!

Reply from Anna Valcheva, Manager at Barchester Emily Jackson House Care Home

Dear Linda, Thank you for your feedback, I will pass your kind comments to the team at Emily Jackson.

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Review from Dannielle J (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

My mum has lived here for two years now. Staff are kind, caring and attentive.

Reply from Anna Valcheva, Manager at Barchester Emily Jackson House Care Home

Thank you for your lovely review and feedback - I will pass this on to our team.

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Review from Ian H (Friend of Resident) published on 19 March 2023 Submitted via Postal Card
Overall Experience

Great security with members of staff needed for entry/exit. The staff were very friendly and great care was given to residents. Always very clean and the staff are always available when needed.

Reply from Anna Valcheva, Manager at Barchester Emily Jackson House Care Home

Thank you so much for taking the time to write this review and for your kind words. We are pleased you have been happy when visiting the home. Thank you again.

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Review from Sally W (Daughter of Resident) published on 17 August 2022 Submitted via Website
Overall Experience

I would like to congratulate the team at Emily Jackson for their expertise in handling people with Dementia and for the excellent way they have welcomed my mum and dad into their home. My dad suffers from Alzheimer's and my mum has dementia. From the moment they arrived, we knew they were in the hands of experts. The team created a beautifully calm environment with respectful, strong communication techniques. They quickly got them into a routine - creating a sense of occasion in the lunchtime dining experience with white table cloths and non-alcoholic red and white wine and a menu choice served with silver domes! My parents genuinely believe they are going out to lunch every day. As a result, they are never in their room - always sitting in the comfortable social areas and mixing with others. There are so many activities to keep them stimulated - making them instantly feel part of a family. Every thought is put into their personalities and how to build trust. Well done!

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Review from Christopher C (Husband of Resident) published on 27 July 2022 Submitted via Postal Card
Overall Experience

Barchester Emily Jackson House Care Home was chosen by me and my family largely on the atmosphere in the home, which, in my opinion, is generated mainly by the staff. In the four months my wife has been in your home receiving end-of-life care, I am sure that choosing Emily Jackson has proved a correct decision. During that time, I have tried to find a member of staff who is neither helpful nor caring, but I have failed! Keep up the good work.

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Review from Sarah S (Daughter of Resident) published on 12 May 2022 Submitted via Website
Overall Experience

We placed our father in the care of Emily Jackson in Sevenoaks after he became very frail due to ongoing small strokes and we could no longer meet all his needs at home. Unfortunately, after rallying initially, he started to decline again and was only in the home for about 5 or 6 weeks in total before he sadly passed away. However, in that time we found the nursing and caring staff to be kind, caring and patient. They also extended that care to us as a family and they helped make what was a very upsetting time a little more bearable. From our experience, we would recommend Emily Jackson to anyone who needs this level of full-time nursing care.

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Review from Ann H (Wife of Resident) published on 25 February 2022 Submitted via Website
Overall Experience

I took my husband to Emily Jackson last May with dementia and some aggressive behaviour which meant I was no longer able to look after him at home. The care he received immediately was amazing. They coped with his aggression and he was able to join in many of the activities. He enjoyed the food which is of a very high standard. In the last few months he has needed more care and it was not lacking. He then stopped eating and despite all efforts, he passed away a few days ago. I cannot thank the staff and management enough for the time he was with them and would recommend Emily Jackson to anyone.

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Review from Karen C (Daughter of Resident) published on 8 February 2022 Submitted via Website
Overall Experience

My father was brought to Emily Jackson House in June 2021. He had been very ill in hospital and had stopped eating and drinking. We were told that this would be palliative care and he was unlikely to last for more than a couple of weeks. However, due to the care and kindness shown by the staff and management at Emily Jackson House, dad started eating and drinking. Despite his Parkinson's and Dementia he was soon sitting up again and joining other residents in the home for mealtimes and activities. Sadly, dad passed away in January 2022 but the treatment and care he was given even in his final days was amazing. In addition, the kindness shown to the family during this difficult time was incredible. Whilst losing dad was very sad we felt lucky to have that extra time with him and know that he was happy and well looked after. Thank you to everyone at Emily Jackson House for everything you did for Dad.

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Review from Sarah T (Daughter of Resident) published on 29 September 2021 Submitted via Website
Overall Experience

My Mother was bought to the Emily Jackson during the beginning of the lockdown, which meant that sadly she couldn't have any visitors for sometime. This was very confusing for Mum as she has dementia. Me and my family were so worried about her, she wasn't eating much and was losing weight too. However, she has now been at the Emily Jackson for 11 months and has gained weight and has settled in. The staff are so kind and caring, despite the different challenges they have to face on a daily basis. Mum's always involved in different activities at the home, whether it's chair exercises, painting, singing and dancing to name just a few, and they made a huge effort when it was my parent's 67th Wedding Anniversary in July. The staff set up a table in the gardens with a beautiful cake and refreshments for our family. They even put a canopy of balloons over the sunshade.

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Review from Steven W (Son-in-law of Resident) published on 22 June 2021 Submitted via Website
Overall Experience

My mother-in-law suffers from dementia and loves it at Emily Jackson House, she was extremely reluctant to go at first and this week was very upsetting for her and the family but she settled in almost straight away due to the staff there being so kind and caring. She is treated with respect and individuality. Emily Jackson kept us updated and reassured us during Covid and lockdown. Emily Jackson is extremely clean, beautiful garden, extremely well managed, care staff are kind and professional, food is fabulous and activities are amazing! Nothing is too much trouble for staff at Emily Jackson and I couldn’t recommend a better home. Very happy my mother-in-law is there.

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Review from Hermione J (Granddaughter of Resident) published on 9 June 2021 Submitted via Website
Overall Experience

My nan went to live at Emily Jackson and I was really upset but I’m happy now because my nan is happy there, her room is really nice and the staff are friendly, it’s nice and clean and the garden is so pretty. I love going to visit my nan and I know she is safe and well looked after at Emily Jackson.

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Review from Sarah C (Mother of Resident) published on 6 November 2020 Submitted via Website
Overall Experience

My mum has dementia, the staff are brilliant with her. She loves being involved in dancing and singing activities. She settled in nicely all due to the staff being so friendly and caring. Thank you Emily Jackson House for making my mum happy again. Can't recommend this care home enough.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

Thank you very much for your kind words. I will make sure your message will get to our staff. It's lovely to know that you are happy about your mum's care.

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Review from M L (Nephew of Resident) published on 5 November 2020 Submitted via Website
Overall Experience

I've never seen a team so hardworking and so passionate like the team of Emily Jackson House. My uncle only been here for three weeks but he has made so much progress already. The staff are all involved in making sure the residents are entertained and the exercises they provide are quite a bonus. I'm glad we made the right decision to admit my uncle here. It's very reassuring to know that he's looked after by the staff who are very kind and caring.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

Thank you very much for your kind words about our home. I am glad to know that you are happy with everything at Emily Jackson House.

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Review from Sarah R (Daughter of Resident) published on 20 May 2020 Submitted via Website
Overall Experience
The staff, along with all the support staff, have been amazing during the lockdown.
They are enabling us to communicate remotely with my elderly mother-in-law and enabled her priest to speak to her.
They have all been wonderful, the activities team facilitate video calls twice weekly.

They are all being wonderful.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

Thank you for your kind words. I will pass your message on to the whole team.

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Review from Trevor B (Son of Resident) published on 3 April 2020 Submitted via Postal Card
Overall Experience

Mum went to Emily Jackson House from the hospital due to diabetes breakdown. The care, nursing and all-round goodness from the home saved mum her dignity and great fun to be with. Her last day she had her hair one, got fully involved in the fun activity and enjoyed her evening meal. Mum suffered a big stroke when the staff assisted her and they cared for her all the way as the stroke took hold of her. For Mum's last months Emily Jackson had enabled Mum to live here to the full.

Reply from Sue Stroud, Customer Relationship Manager at Barchester Emily Jackson House Care Home

Thank you very much for your lovely words. I am so glad your Mother's last months that were spent with us at Emily Jackson were so enjoyable for her. She very quickly settled with us and became part of our community. She was always ready for our activities and if there was a sing-song involved all the better. She is greatly missed by our team.

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Review from Marion C (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

Mum had an absolute 'ball' while at Emily Jackson House. The staff were so kind and caring and met all her needs while allowing Mum to maintain her dignity. The activities that Emily Jackson House organise for their residents were a great hit for Mum and she always enjoyed the friendship and fellowship at these gatherings.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

Thank you very much for your kind words. I will ensure that this message gets to everyone in our team!

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Review from R S (Respite Resident) published on 3 December 2019 Submitted via Postal Card
Overall Experience

I have enjoyed my stay here. The staff have been very good, caring and helpful. The food has been excellent. I have enjoyed all my meals etc. The entertainment has been very good and enjoyable.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

We are very pleased that you enjoyed your stay with us. I have passed on your feedback to my team, thank you.

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Review from M B (Resident / Service User) published on 8 November 2019 Submitted via Postal Card
Overall Experience

My experience with Emily Jackson House was excellent. The food that was provided was more than excellent. Staff very nice, friendly, helpful, fantastic. Management very welcome and helpful, making me feel at home.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

Thank you for your review and kind words. I have passed on the feedback to my team, we are very pleased that you enjoyed your stay with us. Thank you.

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Review from Andrew W (Brother of Resident) published on 11 October 2019 Submitted via Postal Card
Overall Experience

My sister arrived at Emily Jackson in a confused and agitated state. This has been addressed in conjunction with the mental health team. We are pleased that she appears more relaxed and happy as a result of additional medication and better nutrition.

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Review from S H (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card
Overall Experience

All staff are very attentive towards mum and extremely understanding to her needs and ours as a family.

Reply from Amabele Cheng, General Manager at Barchester Emily Jackson House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 30 July 2026

We currently have limited availability, in both nursing and dementia nursing. Please contact us to discuss your requirements further, we would love to show you around our beautiful home.

News (237) & Events (7)

News
  • 20 Jul 2026

    Our lovely resident Andrea always talks about the garden being her happy place and who are we to stand between a women and her happy place. At Emily Jackson House...

  • 20 Jul 2026

    What a lovely afternoon spent at Riverhill Himalayan Gardens. We enjoyed a gentle walk around the beautiful gardens, taking in the stunning scenery and peaceful surroundings. Afterwards we headed to...

  • 20 Jul 2026

    Fun in the sun at our garden party. It was so lovely to see so many smiling faces and lots of families joining in the fun. Good company. Good tunes....

Upcoming Events

Awards / Recognitions (98)

Accreditations

There are no accreditations posted yet for Barchester Emily Jackson House Care Home.

Meet the Team (13)

Sheryl De Villiers
Sheryl De VilliersJob Title:General ManagerJoined: 2025

I am a Registered Nurse with over 15 years of experience in the healthcare sector, and I currently serve as the General Manager at Emily Jackson House Care Home. My journey in healthcare has been shaped by a deep commitment to improving the lives of others, and I’ve had the privilege of working in a wide range of roles that have enriched both my clinical expertise and leadership skills.

Over the years, I’ve held positions including Lead Nurse, Deputy General Manager, Clinical Manager, Regional Support (Peri Deputy Manager), and Clinical Development Nurse. Each role has given me a broader perspective on care delivery, team development, and the importance of creating a supportive environment for both residents and staff. These experiences have helped me grow into a leader who values collaboration, compassion, and continuous improvement. At Emily Jackson House, my focus is on creating a home where residents feel truly safe, respected, and cared for. I believe that high-quality care is not just about clinical excellence—it’s about making people feel seen, heard, and valued. Whether it’s a warm greeting in the morning or ensuring every detail of their care plan is tailored to their needs, I’m passionate about making a meaningful difference in their daily lives.

Being part of Barchester Healthcare is a true honour. The organisation’s values—integrity, responsibility, passion, and empowerment—mirror my own. I’m proud to work alongside a team that shares a common goal: to deliver outstanding care and exceptional service to every resident, every day. We support one another, celebrate each other’s strengths, and continuously strive to raise the bar in everything we do.

I believe that a great care home is built on trust, teamwork, and heart. It’s a place where staff feel empowered, families feel reassured, and residents feel at home. I’m thrilled to be part of this journey and look forward to continuing to lead with purpose, compassion, and dedication. Together, we can make a lasting impact—one resident, one moment, one smile at a time.

Jane Delantes
Jane DelantesJob Title:Deputy ManagerJoined: 2022

I have been a registered nurse since 2010, beginning my career in the Philippines. After relocating to the Middle East, I worked as a nurse trainer, delivering Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) training to healthcare professionals, while also managing emergency situations. In addition, I have supported the wider community by teaching Healthcare Assistant (HCA) courses, helping to equip carers with the skills and knowledge needed to provide quality support to older adults.

I transferred to the UK to pursue an opportunity at Emily Jackson House, where I began working as a Registered Nurse. After my vast experience in the role, I was internally promoted to Deputy Manager. I am deeply committed to making a meaningful difference in every resident’s life, ensuring they receive the high-quality, compassionate care they deserve and are able to live comfortably, safely, and with dignity.

Being part of Barchester Healthcare is a real privilege. The organisation’s core values closely align with my own principles. I’m proud to work alongside a dedicated team united by a shared purpose: delivering outstanding care and exceptional service to every resident, every single day. We uplift one another, recognise each other’s strengths, and continually challenge ourselves to achieve the highest standards.

I truly believe that a whole-home approach is the heart of exceptional care — one built on trust, collaboration, and deep compassion. It’s about creating a place where our colleagues feel valued and supported, families feel confident and at ease, and our residents feel genuinely at home. I’m elated and grateful to continue this journey, leading with purpose, empathy, and unwavering commitment.

Josephine Goh
Josephine GohJob Title:Administrative AssistantJoined: 2023

My name is Josephine, I joined the team in May 2023. I am a highly efficient, organised administrative assistant who is very keen to use my skills and experience in a socially responsible setting to provide administrative support to our staff, residents, and their families. I am always passionate about what I do and work really hard consistently.

Paula McGill
Paula McGillJob Title:Life Enrichment LeadJoined: 2023

Hi, my name is Paula and I am the Lead Activities Coordinator here at Emily Jackson House. I absolutely love supporting our residents to take part in meaningful activities and delivering a person-centred activity program.

Sarah Varney
Sarah VarneyJob Title:Activities Co-ordinatorJoined: 2023

Hello! I’m Sarah Varney, and I proudly work as an Activities Co-ordinator at Emily Jackson Care Home in Sevenoaks, a role I’ve embraced since March 2023. Originally from Islington, I now call Orpington my home.

I find great joy and fulfilment in my work, as it allows me to make a positive impact on the lives of our residents. I love engaging with them and their families, learning about their interests and hobbies, and creating enjoyable experiences tailored to their preferences.

Outside of work, I cherish my time walking my dog and spending leisurely moments on our boat at Wateringbury. My ultimate aim in life is simple, to be happy and to spread happiness to those around me.

I look forward to continuing my journey here at Emily Jackson Care Home, where every day brings new opportunities to bring joy to our wonderful residents!

Denise Anderson
Denise AndersonJob Title:Kitchen AssistantJoined: 2023

A Kent local born in Tunbridge Wells and now residing in Langton Green, Denise brings her passion for cooking to her role as Kitchen Assistant at Emily Jackson Care Home, where she's been creating delicious, nourishing meals since September 2023.

A devoted wife and mother of two, Denise finds joy in crafting meals that bring comfort to residents. When not in the kitchen, she expresses her creativity through art, painting, often drawing inspiration from the beautiful Kent countryside.

With a clear vision for her future, Denise is determined to qualify as a chef. She appreciates how Barchester's comprehensive training programs are helping her develop the skills needed to achieve this ambition while continuing to provide excellent service to residents.

Denise's combination of culinary passion, artistic flair, and dedication to professional growth makes her a valued member of our care home team.

Sofianne Matouk
Sofianne MatoukJob Title:Head ChefJoined: 2019

I have years of experience in 5 star restaurants and hotels and I want to bring these experience to Emily Jackson House to ensure our residents consistently enjoy the quality and the taste of food that they truly deserve.

I am passionate about what I do and I am always prepared to go over and above of what's expected of me.

Milica Ulmeanu
Milica UlmeanuJob Title:Head of MaintenanceJoined: 2020

Hello, my name is Milica Ulmeanu, known as Milli. I was born in Romania and now live in Tunbridge Wells, Kent. I am the Head of Maintenance at Emily Jackson House but have been in the Housekeeping team since 2020. I enjoy my role as I can interact and establish rapport with residents and relatives. I can contribute to providing a clean and premium environment for the residents to live and enjoy. My personal growth and development are supported by Barchester by providing opportunities to grow professionally.

Charles Jr Delantes
Charles Jr DelantesJob Title:Head of HousekeepingJoined: 2023

Charles Jr brings warmth, dedication, and a keen eye for detail to his role as a Head Housekeeper at Emily Jackson Care Home in Sevenoaks, where he has been an integral part of the team since February 2023, when he started as a Housekeeping Assistant and has developed and been promoted within the team. Originally from the Philippines, Charles now calls Sevenoaks his home, where he lives with his wife, Jane Delantes, a Registered Nurse at Emily Jackson House.

Charles takes great pride in maintaining a clean, safe, and welcoming environment for everyone, ensuring they enjoy the highest standard. What he loves most about his role is the opportunity to build meaningful relationships with residents and their families, making a positive difference in their daily lives.

When he’s not ensuring the care home shines, Charles enjoys writing songs and playing musical instruments, blending his creative spirit with his caring nature. His personal motto reflects his commitment to growth: "My aim in life is to be better than I am today, every day."

Charles’s dedication, kindness, and hard work make him a cherished member of the Emily Jackson team.

Regan Osei
Regan OseiJob Title:Unit Nurse ManagerJoined: 2023

My name is Reagan Osei. I am originally from Ghana now living and working in the UK

I am a Unit Nurse Manager. I started at the home in February 2023

I enjoy the role as I am able to support my residents with the knowledge and skills I have.

Every day is different and varied and I get happiness from being able to make a difference through a positive impact

I am supported in my development with Barchester with a clear career pathway that supports my ongoing learning and continuous improvement to better the service I provide my patients and residents.

Lorenda Lovan-Dogbey
Lorenda Lovan-DogbeyJob Title:Unit Nurse ManagerJoined: 2023

Hello, my name is Lorenda, I am a Registered Nurse here at Emily Jackson Care Home in Sevenoaks, and I have worked here since April 2023. I am originally from Ghana.

I enjoy the role as I am able to support the residents and patients that I care for with love and affection with their daily needs and also with life enrichment, well-being and individualised care to enhance daily life whilst in care.

Every day is different and varied and I get happiness from being able to make a difference by Putting a smile on Residents faces, making them happy and contented.

I am supported in my development with Barchester with a clear career pathway that supports my personal growth and continuous learning.

Reenu Sebastian
Reenu SebastianJob Title:Senior Care AssistantJoined: 2022

Hi, my name is Reenu and I came from India. I am a senior care assistant and also a Buddy & Continence Champion at Emily Jackson Care home.

I love my role and find it very rewarding to help each resident in everyway that I can.

My hobbies are learning new things, singing & cooking.

Fun Fact about me: I love to dance when nobody is watching

Henry Okeawolam
Henry OkeawolamJob Title:Care AssistantJoined: 2020

I'm Henry and I am a Care Assistant here at Emily Jackson House. I have had the pleasure of working here since August 2022.

I was born in Nigeria and I now live in Sidcup, Kent, with my wife and our 3 Children.

My aim every day at work at Emily Jackson Care Home is to put smiles on my residents' faces, working with a good strong team and having an organisation that is structured and can develop me is important as I am driven to succeed and work to learn the industry and grow with that learning.

My hobbies are watching movies, reading news and playing football

My future goals are having more responsibilities, being able to develop in my chosen career, visiting more countries and bringing my family to live with me in the United Kingdom.

Barchester will help develop my career with more training, perhaps Promotion, and exposure to different management departments with an identified mentor, in a conducive supportive workplace environment.

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