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Barchester Emily Jackson House Care Home

Emily Jackson Close, Off Eardley Road, Sevenoaks, Kent TN13 1XH
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It is wonderful to know that Mum is being supported and provided for in every wayElizabeth M(Daughter of Resident/Service User)
Barchester Emily Jackson House Care Home, Sevenoaks
My relative is treated with kindness, respect and dignity by caring staff.M W(Daughter of Resident/Service User)
Barchester Emily Jackson House Care Home, Sevenoaks
Every member of staff we met was warm, friendly and helpfulFiona H(Relative of Resident/Service User)
Barchester Emily Jackson House Care Home, Sevenoaks

Emily Jackson House Care Home, conveniently situated in Sevenoaks, is a beautiful historic building, offering a homely, yet first class and professional care environment.

Their dedicated and experienced team are passionate about providing 24 hour nursing and residential care, along with expert dementia care in the Memory Lane Community. They aim for independence, choice and freedom in residents' lives, in a safe and comfortable setting.

Emily Jackson offers well-appointed bedrooms, which can...  

Care Provided by Barchester Emily Jackson House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,694N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Emily Jackson House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sheryl De Villiers(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (55)

Visiting

  • Open visiting and welcome family pets for visits. Welcome families to dine at no extra cost Welcome local communities to join in on the day to day activities and social events at no cost Welcome local families to bring in mums/dads to join in on daily activities and social events

Parking

  • On-site with further parking at the back of the building.

Barchester Emily Jackson House Care Home Reviews (103)

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9.6

Barchester Emily Jackson House Care Home has a Review Score of 9.6 (9.627) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Emily Jackson House Care Home has 103 reviews.

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Review from C H (Daughter of Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

The home has been remarkable, taking my mum from a very distressed state to a happy reassured state of mind. She has been very well cared for, physically, emotionally and medically. The nursing care has been amazing with them stabilising her diabetes. My mum is a complex case with dementia, diabetes and C.O.P.D and she is now comfortable and settled.

Reply from Dionne Wilson, Client Liaison Manager at Barchester Emily Jackson House Care Home
Thank you so much for your kind comments. We are delighted to see that you rated us as excellent in so many areas. We take great pride in sharing this with our team here at Emily Jackson House.
Kind Regards

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Review from Cecily M (Goddaughter of Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

From the first contact which was by telephone from Canada, the service was unfaultable. When I came to Emily Jackson House in person the carers were all very amenable, kind and caring. It was such a relief to see that my godmother was in good hands. Also, the premises are lovely, beautiful gardens, freshly painted exterior and interior. Good view out my godmother's window. All the staff I encountered were friendly and helpful. Thank you so much.

Reply from Dionne Wilson, Client Liaison Manager at Barchester Emily Jackson House Care Home
Dear Cecily,

Thank you so much for your kind comments. We are delighted to see that you rated us as excellent in all areas - thank you! We take great pride in sharing this with our team here at Emily Jackson House.

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Review from Fiona H (Relative of Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

Our experience of visiting was really positive. Every member of staff we met was warm, friendly and helpful. The staff were caring and did all they could to help our relative. There were always enough staff available to help with anything and the staff all knew the personal likes and dislikes of the residents. Our relative wanted to get home and the staff did all they could to work with community services in getting a care package set up for her in her own home.

Reply from Dionne Wilson, Client Liaison Manager at Barchester Emily Jackson House Care Home
Dear Fiona,
Thank you so much for your kind comments. We are delighted to see that you rated us excellent in so many areas. We have great pride in sharing this with our team here at Emily Jackson House.
Kind Regards

Management Team.

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Review from Sallyanne T (Great-Niece of Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

The staff at Emily Jackson looked after my great aunt with the utmost care and respect. She is always clean, comfortable and content.

Reply from Dionne Wilson, Client Liaison Manager at Barchester Emily Jackson House Care Home
Dear Sallyanne,
Thank you so much for your kind comments. We are delighted to see that you've rated us as excellent in all areas. We have great pride in sharing this with our team here at Emily Jackson House.
Kind Regards

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Review from Jean W (Resident / Service User) published on 18 May 2017 Submitted via Postal Card
Overall Experience
I found Emily Jackson to be a caring home overall.
The staff were friendly, very helpful.

The food was generally good and varied.

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Review from T G (Wife of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience
We used the home for two weeks respite care for my husband who is 92, has dementia and is doubly incontinent and bed bound. The home tried to get him to the dining room in a wheelchair, to make it easier to help him eat until he developed a bedsore, after which he had to stay in bed. We liked the friendly warm atmosphere in the ward and the dedicated staff.

The stay started badly when the essential lift was not working best part of the day and this happened twice more when we visited.

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Review from Janet L (Daughter of Resident) published on 2 May 2017 Submitted via Postal Card
Overall Experience

My mother had a long stay in hospital. Eventually, we managed to get her into this home. Unfortunately, she was only there a few days. The days she spent there she changed from a sad person to a happy, relaxed, not scared person. All due to the staff's care and attention that they gave her.

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Review from Helen K (Granddaughter of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

Emily Jackson House Care Home is a nice nursing home. It's always clean especially Mon-Fri. Care is good but sometimes not as good at the weekends. What would be good would be more activities and more days out. More stimulation for some of the residents including outings, shopping etc would be beneficial to a lot of the residents!

Reply from Izabela Szluinska, General Manager at Barchester Emily Jackson House Care Home

Thank you for taking the time to submit your feedback, we welcome all feedback and see it as an opportunity to continue to make improvements to the services we deliver to our Residents at Emily Jackson House.

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Review from Paul E (Son of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

My mother has been a resident for two years. She can be extremely difficult but the staff have always treated her with kindness and respect.

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Review from L H (Friend of Resident) published on 31 January 2017 Submitted via Postal Card
Overall Experience

I am an ex-neighbour and friend of an 88-year-old resident and have been visiting twice weekly for over a year. Staff are extremely friendly and willing and in general, my friend is being cared for very well. For the cost of her stay - I do query the lack of staff sometimes to give higher quality of cleaning, getting her up earlier - but otherwise, I feel she is in an excellent environment.

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Review from Vicki B (Daughter of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience

My father recently died whilst residing at Emily Jackson and I would like to say that although the whole experience was very sad for us as a family, that Emily Jackson staff were excellent. They were extremely kind and caring and professional. They kept my dad very comfortable in his last week once he had returned from hospital to receive and end of life care. He was well looked after as were we. Thank you so much to all the staff at Emily Jackson we will miss you.

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Review from A C (Son of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience

Very pleased that respite care could be provided at relatively short notice over the Xmas period. Staff were all friendly and responsive to mums dementia care needs, good menu variety and wine with lunch seemed popular.

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Review from Gill M (Daughter of Resident) published on 22 November 2016 Submitted via Website
Overall Experience

My mother is a high need dementia resident. She transferred from another local home after 3 miserable years and a highly unfavourable assessment. It's been the best thing to happen. The improvement in the quality of her care is immeasurable. Her change in her demeanour is unrecognisable from before. She is much more settled. Her weight has increased. She is always well dressed (even in coordinated colours!). The attention to care provided by the staff is just as you would wish it, but more so having experienced far from satisfactory care previously. The staff always seem to have time for her and for you. If they say they are busy but will be back in 10 minutes, they are as good as their word. They know her needs and they anticipate those needs. I have also evidenced their care plans and been invited to review them. Again not having seen these before I appreciate how professional the level of care being provided. The rooms may not be 5* but are comfortable and practical.

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Review from Linda B (Friend of Resident) published on 21 November 2016 Submitted via Postal Card
Overall Experience

I visited a friend who I had recommended to Emily Jackson House Care Home following excellent care received by my mother, a few years ago. My friend was in a nice sunlit room with en-suite facilities and said she felt very happy with the welcome and kind attention she had received since living here, following major surgery which meant she could not live at home for a while. In fact, she told me that the chef had visited her personally in light of her current eating difficulties to make sure she was fed appropriately to her health problems. The home had recently been refurbished to a high, light and modern standard, not at all like other care homes I have visited and I am confident she will receive the same appropriate care and attention my mother did.

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Review from Paula H (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card
Overall Experience

Barchester Emily Jackson House Care Home provided very good step down nursing care to my Dad following a major heart attack. The nursing director is excellent - calm, professional, experienced and kind. The administration manager is also very good. Because my Dad was in Barchester Emily Jackson House Care Home over the summer, there were more agency staff than I would have liked, but the permanent staff were competent and kind.

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Review from Robert W (Son of Resident) published on 21 September 2016 Submitted via Postal Card
Overall Experience

I am impressed by the level of care the standard of the facilities and the attitude of the staff. Although some of the staff are from an agency, there appears to be an attempt to employ those staff on a constant basis, so that there is generally a continuity in those people who care for my mother.

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Review from Jill T (Wife of Resident) published on 14 September 2016 Submitted via Postal Card
Overall Experience

My husband only spent ten days at Emily Jackson House but in that time they got him up and dressed and into the dining room to be with the other people and to feed himself. This followed a long stay in hospital where he was confined to bed. The staff were kind and encouraging.

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Review from Muriel W (Daughter of Resident) published on 28 June 2016 Submitted via Postal Card
Overall Experience

My mother stayed for one months convalescents at Emily Jackson House where all the staff were caring courteous and friendly. They were also very aware that residents need time alone to read or watch TV which for my mum was perfect. The menu was very varied and a good choice of simple alternatives if the daily fare wasn't suitable. Good access to tea and water or any drink. The home is in a lovely setting with garden facilities. It's in a quiet setting yet only a few minutes from the town. As a first experience of this kind we as a family were extremely impressed with all that Emily Jackson House had to offer.

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Review from Jane H (Daughter of Resident) published on 8 June 2016 Submitted via Postal Card
Overall Experience

Our mum received the best care possible at Barchester Emily Jackson House. All carers and nurses showed great sensitivity and did all they could to help her feel comfortable and safe. All staff welcomed and supported us as a family. Although mum only stayed 4 days before she died, we felt that she had been in the best possible place. Thank you to all staff at Barchester Emily Jackson House.

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Review from Sally B (Daughter of Resident) published on 22 April 2016 Submitted via Postal Card
Overall Experience

Emily Jackson is a life saver. All the staff from manager down to cleaners and especially the carers are welcoming, helpful and cheerful. Mum is looked after extremely well and is very happy. The home keeps me up to date with any issues or problems promptly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 30 July 2026

We currently have limited availability, in both nursing and dementia nursing. Please contact us to discuss your requirements further, we would love to show you around our beautiful home.

News (237) & Events (7)

News
  • 20 Jul 2026

    Our lovely resident Andrea always talks about the garden being her happy place and who are we to stand between a women and her happy place. At Emily Jackson House...

  • 20 Jul 2026

    What a lovely afternoon spent at Riverhill Himalayan Gardens. We enjoyed a gentle walk around the beautiful gardens, taking in the stunning scenery and peaceful surroundings. Afterwards we headed to...

  • 20 Jul 2026

    Fun in the sun at our garden party. It was so lovely to see so many smiling faces and lots of families joining in the fun. Good company. Good tunes....

Upcoming Events

Awards / Recognitions (98)

Accreditations

There are no accreditations posted yet for Barchester Emily Jackson House Care Home.

Meet the Team (13)

Sheryl De Villiers
Sheryl De VilliersJob Title:General ManagerJoined: 2025

I am a Registered Nurse with over 15 years of experience in the healthcare sector, and I currently serve as the General Manager at Emily Jackson House Care Home. My journey in healthcare has been shaped by a deep commitment to improving the lives of others, and I’ve had the privilege of working in a wide range of roles that have enriched both my clinical expertise and leadership skills.

Over the years, I’ve held positions including Lead Nurse, Deputy General Manager, Clinical Manager, Regional Support (Peri Deputy Manager), and Clinical Development Nurse. Each role has given me a broader perspective on care delivery, team development, and the importance of creating a supportive environment for both residents and staff. These experiences have helped me grow into a leader who values collaboration, compassion, and continuous improvement. At Emily Jackson House, my focus is on creating a home where residents feel truly safe, respected, and cared for. I believe that high-quality care is not just about clinical excellence—it’s about making people feel seen, heard, and valued. Whether it’s a warm greeting in the morning or ensuring every detail of their care plan is tailored to their needs, I’m passionate about making a meaningful difference in their daily lives.

Being part of Barchester Healthcare is a true honour. The organisation’s values—integrity, responsibility, passion, and empowerment—mirror my own. I’m proud to work alongside a team that shares a common goal: to deliver outstanding care and exceptional service to every resident, every day. We support one another, celebrate each other’s strengths, and continuously strive to raise the bar in everything we do.

I believe that a great care home is built on trust, teamwork, and heart. It’s a place where staff feel empowered, families feel reassured, and residents feel at home. I’m thrilled to be part of this journey and look forward to continuing to lead with purpose, compassion, and dedication. Together, we can make a lasting impact—one resident, one moment, one smile at a time.

Jane Delantes
Jane DelantesJob Title:Deputy ManagerJoined: 2022

I have been a registered nurse since 2010, beginning my career in the Philippines. After relocating to the Middle East, I worked as a nurse trainer, delivering Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) training to healthcare professionals, while also managing emergency situations. In addition, I have supported the wider community by teaching Healthcare Assistant (HCA) courses, helping to equip carers with the skills and knowledge needed to provide quality support to older adults.

I transferred to the UK to pursue an opportunity at Emily Jackson House, where I began working as a Registered Nurse. After my vast experience in the role, I was internally promoted to Deputy Manager. I am deeply committed to making a meaningful difference in every resident’s life, ensuring they receive the high-quality, compassionate care they deserve and are able to live comfortably, safely, and with dignity.

Being part of Barchester Healthcare is a real privilege. The organisation’s core values closely align with my own principles. I’m proud to work alongside a dedicated team united by a shared purpose: delivering outstanding care and exceptional service to every resident, every single day. We uplift one another, recognise each other’s strengths, and continually challenge ourselves to achieve the highest standards.

I truly believe that a whole-home approach is the heart of exceptional care — one built on trust, collaboration, and deep compassion. It’s about creating a place where our colleagues feel valued and supported, families feel confident and at ease, and our residents feel genuinely at home. I’m elated and grateful to continue this journey, leading with purpose, empathy, and unwavering commitment.

Josephine Goh
Josephine GohJob Title:Administrative AssistantJoined: 2023

My name is Josephine, I joined the team in May 2023. I am a highly efficient, organised administrative assistant who is very keen to use my skills and experience in a socially responsible setting to provide administrative support to our staff, residents, and their families. I am always passionate about what I do and work really hard consistently.

Paula McGill
Paula McGillJob Title:Life Enrichment LeadJoined: 2023

Hi, my name is Paula and I am the Lead Activities Coordinator here at Emily Jackson House. I absolutely love supporting our residents to take part in meaningful activities and delivering a person-centred activity program.

Sarah Varney
Sarah VarneyJob Title:Activities Co-ordinatorJoined: 2023

Hello! I’m Sarah Varney, and I proudly work as an Activities Co-ordinator at Emily Jackson Care Home in Sevenoaks, a role I’ve embraced since March 2023. Originally from Islington, I now call Orpington my home.

I find great joy and fulfilment in my work, as it allows me to make a positive impact on the lives of our residents. I love engaging with them and their families, learning about their interests and hobbies, and creating enjoyable experiences tailored to their preferences.

Outside of work, I cherish my time walking my dog and spending leisurely moments on our boat at Wateringbury. My ultimate aim in life is simple, to be happy and to spread happiness to those around me.

I look forward to continuing my journey here at Emily Jackson Care Home, where every day brings new opportunities to bring joy to our wonderful residents!

Denise Anderson
Denise AndersonJob Title:Kitchen AssistantJoined: 2023

A Kent local born in Tunbridge Wells and now residing in Langton Green, Denise brings her passion for cooking to her role as Kitchen Assistant at Emily Jackson Care Home, where she's been creating delicious, nourishing meals since September 2023.

A devoted wife and mother of two, Denise finds joy in crafting meals that bring comfort to residents. When not in the kitchen, she expresses her creativity through art, painting, often drawing inspiration from the beautiful Kent countryside.

With a clear vision for her future, Denise is determined to qualify as a chef. She appreciates how Barchester's comprehensive training programs are helping her develop the skills needed to achieve this ambition while continuing to provide excellent service to residents.

Denise's combination of culinary passion, artistic flair, and dedication to professional growth makes her a valued member of our care home team.

Sofianne Matouk
Sofianne MatoukJob Title:Head ChefJoined: 2019

I have years of experience in 5 star restaurants and hotels and I want to bring these experience to Emily Jackson House to ensure our residents consistently enjoy the quality and the taste of food that they truly deserve.

I am passionate about what I do and I am always prepared to go over and above of what's expected of me.

Milica Ulmeanu
Milica UlmeanuJob Title:Head of MaintenanceJoined: 2020

Hello, my name is Milica Ulmeanu, known as Milli. I was born in Romania and now live in Tunbridge Wells, Kent. I am the Head of Maintenance at Emily Jackson House but have been in the Housekeeping team since 2020. I enjoy my role as I can interact and establish rapport with residents and relatives. I can contribute to providing a clean and premium environment for the residents to live and enjoy. My personal growth and development are supported by Barchester by providing opportunities to grow professionally.

Charles Jr Delantes
Charles Jr DelantesJob Title:Head of HousekeepingJoined: 2023

Charles Jr brings warmth, dedication, and a keen eye for detail to his role as a Head Housekeeper at Emily Jackson Care Home in Sevenoaks, where he has been an integral part of the team since February 2023, when he started as a Housekeeping Assistant and has developed and been promoted within the team. Originally from the Philippines, Charles now calls Sevenoaks his home, where he lives with his wife, Jane Delantes, a Registered Nurse at Emily Jackson House.

Charles takes great pride in maintaining a clean, safe, and welcoming environment for everyone, ensuring they enjoy the highest standard. What he loves most about his role is the opportunity to build meaningful relationships with residents and their families, making a positive difference in their daily lives.

When he’s not ensuring the care home shines, Charles enjoys writing songs and playing musical instruments, blending his creative spirit with his caring nature. His personal motto reflects his commitment to growth: "My aim in life is to be better than I am today, every day."

Charles’s dedication, kindness, and hard work make him a cherished member of the Emily Jackson team.

Regan Osei
Regan OseiJob Title:Unit Nurse ManagerJoined: 2023

My name is Reagan Osei. I am originally from Ghana now living and working in the UK

I am a Unit Nurse Manager. I started at the home in February 2023

I enjoy the role as I am able to support my residents with the knowledge and skills I have.

Every day is different and varied and I get happiness from being able to make a difference through a positive impact

I am supported in my development with Barchester with a clear career pathway that supports my ongoing learning and continuous improvement to better the service I provide my patients and residents.

Lorenda Lovan-Dogbey
Lorenda Lovan-DogbeyJob Title:Unit Nurse ManagerJoined: 2023

Hello, my name is Lorenda, I am a Registered Nurse here at Emily Jackson Care Home in Sevenoaks, and I have worked here since April 2023. I am originally from Ghana.

I enjoy the role as I am able to support the residents and patients that I care for with love and affection with their daily needs and also with life enrichment, well-being and individualised care to enhance daily life whilst in care.

Every day is different and varied and I get happiness from being able to make a difference by Putting a smile on Residents faces, making them happy and contented.

I am supported in my development with Barchester with a clear career pathway that supports my personal growth and continuous learning.

Reenu Sebastian
Reenu SebastianJob Title:Senior Care AssistantJoined: 2022

Hi, my name is Reenu and I came from India. I am a senior care assistant and also a Buddy & Continence Champion at Emily Jackson Care home.

I love my role and find it very rewarding to help each resident in everyway that I can.

My hobbies are learning new things, singing & cooking.

Fun Fact about me: I love to dance when nobody is watching

Henry Okeawolam
Henry OkeawolamJob Title:Care AssistantJoined: 2020

I'm Henry and I am a Care Assistant here at Emily Jackson House. I have had the pleasure of working here since August 2022.

I was born in Nigeria and I now live in Sidcup, Kent, with my wife and our 3 Children.

My aim every day at work at Emily Jackson Care Home is to put smiles on my residents' faces, working with a good strong team and having an organisation that is structured and can develop me is important as I am driven to succeed and work to learn the industry and grow with that learning.

My hobbies are watching movies, reading news and playing football

My future goals are having more responsibilities, being able to develop in my chosen career, visiting more countries and bringing my family to live with me in the United Kingdom.

Barchester will help develop my career with more training, perhaps Promotion, and exposure to different management departments with an identified mentor, in a conducive supportive workplace environment.

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