
Hazelwood Care Home is a beautifully clean, well led care home. The food looks fresh and deliciousD M(Daughter of Resident/Service User)

I am always reassured by the care my husband receives at Hazelwood Care HomeSusan B(Wife of Resident/Service User)

Hazlewood is an amazing place. Every person I met breathed and incarnated the word careCorinne M(Daughter of Resident/Service User)

Hazelwood Care Home is a beautifully clean, well led care home. The food looks fresh and deliciousD M(Daughter of Resident/Service User)

I am always reassured by the care my husband receives at Hazelwood Care HomeSusan B(Wife of Resident/Service User)

Hazlewood is an amazing place. Every person I met breathed and incarnated the word careCorinne M(Daughter of Resident/Service User)

Hazelwood Care Home, located in Longfield in the lovely north Kent countryside, is a purpose-built care home, dedicated to assisting residents in making the most of every day. Having opened in 2000 and renovated in 2019, Hazelwood is a modern home with two floors that have been specifically constructed to satisfy the needs of its residents.
Hazelwood Care Home offers residents exemplary standards of Dementia, Nursing, Residential and Respite Care. With...
Care Provided by Hazelwood Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The above weekly fees are our 'SUMMER SPECIAL'S' valid for admissions between 1 June and 30 September 2026 and offer a saving of up to £250 per week on our standard weekly fees. T&C's apply for the offer and subject to availability
To note weekly fees are a guideline, and are dependent on an assessment and room selected. Please get in touch with Hazelwood Care Home to find out the exact weekly charges for your requirements.
Hairdressing and Chiropody fees are excluded. For Respite stay the minimum period is 2 weeks.
The price(s) shown are provided by the care home. Contact Hazelwood Care Home for full pricing details and T&Cs.
Contact Hazelwood Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Allison Pettican(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Visiting
- Please note residents meal times are between 12pm-1.30pm and 4.30pm to 5.30pm
Parking
- On-site car park available
Hazelwood Care Home Reviews (116)
Hazelwood Care Home has a Review Score of 9.9 (9.887) out of 10, based on 26 reviews in the last 2 years.
Over all time Hazelwood Care Home has 116 reviews.
My husband and I visited a number of care homes unannounced prior to choosing Hazelwood. The administration gave us a comprehensive tour and explained the administration and assessment processes. We cannot praise the quality and professionalism of all the nursing and care staff sufficiently. My father, who is nearly 93 years of age is so happy in their company and they give him all the time and patience required. I cannot remember him laughing so much for several years.
My husband has complex dietary needs. The home went to great lengths to ensure his needs were met, calling in specialist medical practitioners when necessary.
My aunt has resided at Hazelwood Nursing Home approximately 3-4 years. In all that time, I have never had to complain about care or cleanliness. The staff show true affection towards residents. When weather permitting, they go into the garden with sun hats, drinks and have various activities and parties all year round. A wonderful home, just wish I had found it earlier.
On the day that my Dad died, they were so considerate, of not only m but my Dad. They did small but very important little things that made me feel better as my Dad passed..Small little details like putting a photo of dad's family on the pillow close to dad's face.I'm sure this would have been a comfort to him.
While we waited in his room the staff all came to see Dad, there wasn't anyone who didn't know dad or care about him.When the time finally came the staff were calm and caring and dignified.
I know this is a very personal review but, I want whoever is reading this to know that, as far as I am concerned this is a marvellous place for a member of your family to come to.
All members of management and staff that I have come into contact with are competent, friendly and very helpful. If I have any concerns in future I feel sure that they will be dealt with sympathetically.
My mother's been in Hazlewood now for three months and has settled in very well. Aa an early dementia patient the staff are very polite and friendly and very attentive to everybody. My mother is eating much better since she has been in Hazelwood. The meals are very good and varied to suit all. Overall I can't really fault her care.
Hazelwood is a happy supportive place and I feel that my mother was looked after very well. The management and staff really go the extra mile. They are all very supportive of the residents and their family. They are friendly, professional and very caring.
As my father's dementia progressed he had to be moved from residential care to nursing care. I have been thoroughly impressed with the standard of care provided by all of the staff. Dad was treated with dignity and kindness even on some of his 'off' days. I too was treated with great kindness when my father passed away. I have no hesitation in recommending Hazlewood Nursing Home to care for your loved one.
My mum received excellent care at Hazelwood Nursing Home. The staff were competent, cheerful and committed to making the residents comfortable. My mum always looked clean and well cared for and the general cleanliness of the home was very good.
We were welcomed by very honest and open people. Management changed about 6 months after mum went into Hazelwood Nursing Home, everything was a bit unsettled for a while, then new management came in and it settled down. The manager seemed keen on our input and was very pleasant. The owner was very good with the residents and all staff including kitchen and cleaners were good with our mum. The only thing we asked for but didn't get was a menu displayed somewhere as mum could never remember what she had for dinner.
Thank you for your feed back. We now display the menu and a copy is always at the nurses stations.
I cannot recommend Hazelwood Nursing Home highly enough. Eventually, I had to deal with nearly 7 years of my Mother's dementia and the last four of these were at Hazelwood.
The staff are professional, caring, patient, experienced - and not just to the patients themselves, but also the families who are confused and struggling with coming to terms with the situation in which they find themselves.
Hazelwood, gave me hope and and a sense of sanity during one of the most difficult times of my life.
The home also maintains an intimacy which is vital for dementia care. They never, ever were aware of when I was attending and on countless occasions I would turn up to find staff either feeding, cleaning,or just sitting and caring for my Mum. Often it was more than one person.
I will permanently remain grateful to Hazelwood for the help and guidance they gave me.
Thank you for your comments. Your comments are the reward for the staff who are the most important people in any care home.
Dad was in this lovely nursing home for 3 years. The family have been very pleased with the way in which Dad was cared for. All the staff are empathetic and understand how to care for someone with advanced Alzheimer's. We were always informed about Dad's care plan and if a Doctor needed to be called for.
Residents were very well cared for. Family were always informed of change in medication, deteriorating health. Family and friends were made welcome at any time of the day or night (including the dogs) you were encouraged to use it as "your home". Many events during the year for family and residents e.g Valentines, Easter, Summer BBQ, Guy Fawkes, Christmas etc. family looked after as well as residents. Clients treated with respect and dignity. If you felt anything was not right or wanted something done you only had to ask. Food was very good and nicely served up with time given to each person if they needed feeding.
I found I was unable to cope any more caring for my husband. So I looked around and decided to have a vacancy at Hazelwood Nursing Home. He was made comfortable and given much attention and reassurance to make him feel at home. I was so glad because I was very worried how he would be. He was happy and contented. Unfortunately his condition deteriorated- he had amyloid angiopathy and contracted another urinary infection. This time the antibiotics did not help. A doctor from the surgery visited many times during this period. The care he received I cannot fault. They were marvellous. Myself and children received such understanding and comfort when he died.
When my father went into Hazelwood, everyday he wanted to go back home. After the first month, he was doing painting, drawing, and was very happy with the staff and food. As he was happy to be there, we were very happy to leave him there.
My mum has been in Hazelwood Nursing Home three years from October 2012. She is very happy and content due to the care from nurses and carers alike who always make time to have a conversation with her and myself, she is always looking nice and tidy. Also her room is always clean. Nurses will telephone me if they have any concerns about mum, the care is excellent. I can't fault it. They put on various parties, BBQ once a year, every one very welcome to attend which are very good. Hazelwood Nursing Home is a very very good nursing home. I feel mum is very safe to be there. I have no concerns about anything.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 01 July 2026Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
News (21) & Events (0)
- 11 Jun 2026
Yesterday morning the residents thought of compliments for the start of carers week. It was lovely to hear some of the compliments from our residents! In the afternoon, we thoroughly...
- 22 Mar 2026
Celebrating Red Nose Day ???? With Lynne Hunt Music for Health. A fun afternoon packed with laughter and fun with some exercises' wearing our red noses or a sticker on...
- 09 Feb 2026
Wow! Our residents have had their own Winter Olympic games 2026 and everyone is a winner. The residents have been happy competing with each other and getting good scores. Its...
There are no upcoming events for Hazelwood Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hazelwood Care Home.
Meet the Team (24)

I have had the pleasure of managing care homes for around 25 years and have experience in many different care types, including residential, nursing, dementia, functional mental health, palliative and end-of-life care, as well as complex needs, learning disabilities and frailty in general. I feel extremely honoured to be able to care for and support residents, their relatives and my wonderful staff team.
I take great pride in being able to evidence that good quality care is provided to our residents. Learning is also paramount when working in the care environment, and all of us at Hazelwood strive to recognise how important every member of the team is and how we all need to continue to collaborate and work alongside each other to provide the highest quality of life possible to those who reside with us.

Hina has been a member of staff at Hazelwood for 18 years and has previously worked in hospitals and other care home. To Hina, Hazelwood feels at home and she does her job because she loves looking after elderly people. Hina misses her parents and so it feels good to do something for elderly people.

Marlin has been a Registered Nurse at Hazelwood Care Home since 2021 having worked as a nurse in India for a year, as well as previously studying for a Master’s degree and working part-time as a care assistant in Ireland for 3 years. Marlin really enjoys interacting with the residents, ensuring they are well taken care of, and working with the great team of staff at Hazelwood.

Isaiah brings a wealth of experience from both overseas and the UK. He previously worked as a nurse in Ghana and as a carer in Scotland and Wolverhampton, developing strong skills in delivering compassionate, person-centred care.
Passionate about helping residents and supporting them to achieve their goals, Isaiah enjoys building meaningful relationships and working as part of the dedicated Hazelwood team. For him, the most rewarding aspect of his role is seeing the positive difference he can make in residents’ daily lives.

Veenu has worked with us as a Senior Healthcare assistant since March 2023, having previously worked in a hospital in India. She is a qualified medical Nurse in India and also has experience as a Dental Nurse and Administrator, and is now qualified as a Nurse here in the UK. She enjoys looking after our residents and seeing the big smiles on their faces.

Alison has been a Senior Care Assistant with us at Hazelwood Care Home for over 5 years. Prior to her role here, Alison worked for the National Trust in their membership department. Alison chose to work in her current role as she wanted to be able to make a difference and enjoys spending time with the residents, ensuring their well-being, and being part of a well-managed team in a friendly and inviting atmosphere.

Megan is one of our Healthcare Assistants here at Hazelwood Care Home and has worked here for over 3 years. Megan enjoys making a difference in the residents’ lives, making them laugh, promoting happiness and well-being and speaking to the families and other external professionals to deliver the best care possible for our residents.

Baljeet joined us at Hazelwood Care Home in early 2022, having previously worked as a Registered General Nurse in India. Her favourite thing about her role is caring for the residents and making a difference in their lives.

Kafayat has worked at Hazelwood Care Home since 2021 and has been working in nursing homes for the elderly for the last 10 years. Kafayat has a real passion for taking care of people and is delighted to be in a role doing what she loves most. What Kafayat loves most about working at Hazelwood is the friendly management and staff and how clean and beautiful the home is.

Andrew has worked at Hazelwood Care Home as a Care Assistant for over 4 years and enjoys interacting with the residents and building relationships with them and their families.

Mercy previously worked at Rapid Care Limited. She loves working with the residents, listening to their stories and their unique personalities.
“I love dancing with them in the lounge and seeing their happy faces. The staff here are all very kind, unlike previous homes I have worked in. This is one of the best homes I have worked in, in terms of a conducive environment, generally my experience has been great”.

Saudat has previously worked in Nursing & Support and enjoys spending one-on-one time and ensuring the right personal care is received.

Has worked at Hazelwood since December 25, having previously worked in care and complex care, Education, with the added role of Medical lead, but chose to come back to the care industry. She loves the residents and the fact that she can make a difference.

Her favourite part is the residents; they are all truly amazing. When I first started, they were so welcoming, and I truly love the atmosphere within the home. The staff are lovely, and I feel part of a family.

Wilfredo has worked at Hazelwood for 9 years, previously working in Spain as a builder. When he first started working at Hazelwood, he was a Cleaner and Kitchen Assistant, however, when the role of Maintenance came up he felt it was perfect for him as he enjoys practical work and fixing things. Wilfredo is very happy in his job role as he is doing what he enjoys, t is very interesting, and every day is different. Wilfredo also likes working at Hazelwood as the Manager is supportive, and the staff is friendly.

Laijesh has worked at Hazelwood for 7 ½ years and prior to this worked in factories and supermarkets. Laijesh started at Hazelwood in a domestic role, then as a kitchen assistant before progressing to the role of Cook. Laijesh likes his role as a Cook because he enjoys cooking and preparing food for people, and he likes Hazelwood because the staff is friendly and supportive.

Anchasa has worked at Hazelwood for 4 years with previous experience in Domestic and Kitchen Assistant roles and now as a Cook. Anchasa enjoys working at Hazelwood because the team of staff is so friendly and caring, and her manager is very supportive. She also enjoys her role because she loves to be busy, help people and make a difference in their lives.

With 20 years of experience in the care sector, Lisa brings a wealth of knowledge and warmth to her role as Head Housekeeper. She loves spending time with residents, brightening their day with a friendly chat and a warm smile. Lisa is also proud to be part of the welcoming, supportive team and enjoys helping to create a comfortable, homely environment for everyone.

Before moving to the UK and working at Hazelwood, Roxana worked in Spain doing several cleaning jobs and factory work. She then started working at Hazelwood in 2012 as a Cleaning/Kitchen Assistant before working in the Laundry. Roxana really enjoys her work; the pace of work suits her as I like to keep busy, and the staff and management are all friendly, and the home is very welcoming.

Indira joined our team in 2017 and prior to her role here, she worked in restaurant housekeeping for 8 years. Indira’s favourite part of her role is getting to know the residents and their families as well as working with her lovely colleagues.

Jake recently joined Hazelwood Care Home as part of the domestic team and has already made a positive impact. With previous experience in roofing, maintenance, and domestic roles within schools, Jake brings a practical skill set and a strong work ethic to his role.
He takes pride in keeping the home clean and welcoming, ensuring residents feel comfortable in their surroundings. Jake particularly enjoys chatting with residents during his day, finding those conversations to be the most rewarding part of his work.

Jill is one of our administrators at Hazelwood Care Home and has worked with us for nearly 12 years. She enjoys having a varied workload and meeting new residents and their families, doing whatever she can to support them.

Claire has joined us at Hazelwood Care Home as our Administrator, having previously worked as a solicitor and more recently in a primary school as a kitchen assistant.
She loves coming in to work and enjoys her role working in admin and reception as she loves getting to meet new people and working with the friendly staff.

Vanisha joined the Hazelwood team at the start of 2024. With a background in Admin and previous experience as a receptionist.
Vanisha is enjoying working with the friendly staff at the Hazelwood and how the home nurtures a stress-free environment and everyone really does their best to make sure the residents are well looked after.
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