
The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)

I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)

Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)

The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)

I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)

Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants close to Chestfield House.
Nursing and Dementia care is delivered within the home which has Registered Nurse cover over 24hrs. The environment is pleasant and homely and care person centred.
Care Provided by Chestfield House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person centred care
The price(s) shown are provided by the care home. Contact Chestfield House for full pricing details and T&Cs.
Contact Chestfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Manju Joy(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (4)
Visiting
- Visitors welcome at any time.
Parking
- Car Park on site.
Chestfield House Reviews (127)
Chestfield House has a Review Score of 9.8 (9.816) out of 10, based on 40 reviews in the last 2 years.
Over all time Chestfield House has 127 reviews.
My wife spent just a few weeks in Chestfield House before she passed away. In the time she was in their care, she received outstanding treatment and nothing was too much trouble for all the staff to make her final days as comfortable as possible.
After over 18 months care I am very happy with how my father is being looked after. The staff are consistently friendly, helpful and responsive to our requests. My father can exhibit challenging behaviour and the staff I have come in contact with appear to be very kind and empathetic towards his needs. His en-suite room is the minimum size. Father chooses to avoid joining in with others despite valiant efforts on behalf of staff.
The care provided to my Nan by the team at Chestfield House is second to none. Since she moved into the home 6 months ago I have always been struck by the friendliness and level of care that my she has received.
Prior to arriving at Chestfield House my Nan had been in other care homes and her experience had not been great. I am pleased to say that all this changed when she arrived at Chestfield. She is so well cared for, both emotionally and physically and is the happiest I have seen her in years.
Thank you to everyone at Chestfield House for the work you do to look after my Nan and all your other residents. It is rare to find such excellent all round care and I am delighted that my Nan is looked after by you all.
Thank you from a very grateful family.
A pleasure (if this sort of visit can be) to visit, welcomed and talked to by staff, always the same whatever time we visit.
My mum has been in Chesterfield House just over two years, she is well cared for in every way. Good food, good personal care, the staff are very good with her, she has dementia, they are patient and kind. The manager is very easy to talk to and understanding. I never worry that mum is ok because she is always happy, they have got to know mum and her ways and care accordingly. Very pleased.
A well run home that responds quickly to difficulties that arise from unplanned absenteeism. There is a core team of experienced carers who provide nursing cover at short notice when required. Food is provided by an experienced chef, but quality is influenced adversely at times by the suppliers selection of produce of which she has no control. The level and style of activities provided appear adequate for residents needs.
My uncle who is a disabled war veteran, fought with the Parachute regiment at the Battle of Arnham, has been cared for at Chestfield House for the last three years. He is an amputee with failing eyesight, requiring sensitive and caring nursing. Apart from providing excellent professional care, I have always been impressed by the warmth and friendliness of the staff looking after him and the homely atmosphere at Chestfield House. I am very grateful for this as he reaches the end of his life. The cook would always enquire as to his preferences with a soft diet, I have been kept informed of his personal requirements by the nurses and feel confident to be able to ask and discuss issues with the manager.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chestfield House.
There are no upcoming events for Chestfield House.
Awards / Recognitions (5)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Chestfield House.
Meet the Team (2)

I qualified as an RGN in 1997. After this, I worked in India and the Middle East till 2003. I moved to England in April 2003 and started working as a nurse in April 2004 at Chestfield House. In October 2006, I became the Deputy Manager at Chestfield House. In 2017, I qualified as a BSc Nursing student from Canterbury Christ Church University.

I have worked here since 2017 and I am qualified in advanced food safety. I always helped out in the kitchen but took over as chef in April 2024. I love cooking and take pride in preparation, often focussing on a particular cuisine, new dishes and also cooking a wide variety of dishes - all kinds of food. Also my family always enjoys my dishes.
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