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Chestfield House

Ridgeway, Chestfield, Whitstable, Kent CT5 3JT
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The care mum received at Chesterfield was excellent. Nothing was too much troubleEileen J(Daughter of Resident/Service User)
Chestfield House, Whitstable
I was impressed with how good and organised this home is. I couldn't find a fault.Francesca R(Daughter-in-law of Resident/Service User)
Chestfield House, Whitstable
Nothing was too much trouble and she was always treated with dignity and respect.Eileen J(Daughter of Resident/Service User)
Chestfield House, Whitstable

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants close to Chestfield House.

Nursing and Dementia care is delivered within the home which has Registered Nurse cover over 24hrs. The environment is pleasant and homely and care person centred.

Care Provided by Chestfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,800£1,600 - £1,800
Residential Dementia Care£1,600 - £1,800£1,600 - £1,800
Nursing Care£1,600 - £1,800£1,600 - £1,800
Nursing Dementia Care£1,600 - £1,800£1,600 - £1,800
Excluded hairdresser, Chiropodist, Newspaper and Funding for Nursing care (FNC).

Fees are dependent on the Room and the person centred care

Contact Chestfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Manju Joy(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors welcome at any time.

Parking

  • Car Park on site.

Chestfield House Reviews (127)

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9.8

Chestfield House has a Review Score of 9.8 (9.816) out of 10, based on 40 reviews in the last 2 years. Over all time Chestfield House has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Trevor K (Husband of Resident) published on 12 October 2017 Submitted via Website
Overall Experience

My wife spent just a few weeks in Chestfield House before she passed away. In the time she was in their care, she received outstanding treatment and nothing was too much trouble for all the staff to make her final days as comfortable as possible.

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Review from A G (Daughter of Resident) published on 24 August 2017 Submitted via Website
Overall Experience

After over 18 months care I am very happy with how my father is being looked after. The staff are consistently friendly, helpful and responsive to our requests. My father can exhibit challenging behaviour and the staff I have come in contact with appear to be very kind and empathetic towards his needs. His en-suite room is the minimum size. Father chooses to avoid joining in with others despite valiant efforts on behalf of staff.

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Review from Sam R (Grandson of Resident) published on 5 June 2017 Submitted via Website
Overall Experience

The care provided to my Nan by the team at Chestfield House is second to none. Since she moved into the home 6 months ago I have always been struck by the friendliness and level of care that my she has received.

Prior to arriving at Chestfield House my Nan had been in other care homes and her experience had not been great. I am pleased to say that all this changed when she arrived at Chestfield. She is so well cared for, both emotionally and physically and is the happiest I have seen her in years.

Thank you to everyone at Chestfield House for the work you do to look after my Nan and all your other residents. It is rare to find such excellent all round care and I am delighted that my Nan is looked after by you all.

Thank you from a very grateful family.

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Review from J B (Friend of Resident) published on 8 May 2017 Submitted via Postal Card
Overall Experience

A pleasure (if this sort of visit can be) to visit, welcomed and talked to by staff, always the same whatever time we visit.

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Review from Jayne H (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card
Overall Experience

My mum has been in Chesterfield House just over two years, she is well cared for in every way. Good food, good personal care, the staff are very good with her, she has dementia, they are patient and kind. The manager is very easy to talk to and understanding. I never worry that mum is ok because she is always happy, they have got to know mum and her ways and care accordingly. Very pleased.

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Review from John C (Husband of Resident) published on 10 December 2015 Submitted via Postal Card
Overall Experience

A well run home that responds quickly to difficulties that arise from unplanned absenteeism. There is a core team of experienced carers who provide nursing cover at short notice when required. Food is provided by an experienced chef, but quality is influenced adversely at times by the suppliers selection of produce of which she has no control. The level and style of activities provided appear adequate for residents needs.

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Review from Audrey (Niece of Resident) published on 24 November 2015 Submitted via Postal Card
Overall Experience

My uncle who is a disabled war veteran, fought with the Parachute regiment at the Battle of Arnham, has been cared for at Chestfield House for the last three years. He is an amputee with failing eyesight, requiring sensitive and caring nursing. Apart from providing excellent professional care, I have always been impressed by the warmth and friendliness of the staff looking after him and the homely atmosphere at Chestfield House. I am very grateful for this as he reaches the end of his life. The cook would always enquire as to his preferences with a soft diet, I have been kept informed of his personal requirements by the nurses and feel confident to be able to ask and discuss issues with the manager.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (2)

Manju Joy
Manju JoyJob Title:Registered ManagerJoined: 2004

I qualified as an RGN in 1997. After this, I worked in India and the Middle East till 2003. I moved to England in April 2003 and started working as a nurse in April 2004 at Chestfield House. In October 2006, I became the Deputy Manager at Chestfield House. In 2017, I qualified as a BSc Nursing student from Canterbury Christ Church University.

Kitima Parchment
Kitima ParchmentJob Title:Head chefJoined: 2017

I have worked here since 2017 and I am qualified in advanced food safety. I always helped out in the kitchen but took over as chef in April 2024. I love cooking and take pride in preparation, often focussing on a particular cuisine, new dishes and also cooking a wide variety of dishes - all kinds of food. Also my family always enjoys my dishes.

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