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- Barchester Newington Court Care Home

I do think the staff are amazing and do a great job.V W(Daughter of Resident/Service User)

I feel so pleased and lucky to have my beloved husband in such a home.Wendy P(Wife of Resident/Service User)

I speak for all my family in saying just how wonderful the care has been for my dadJohn R(Son of Resident/Service User)

I do think the staff are amazing and do a great job.V W(Daughter of Resident/Service User)

I feel so pleased and lucky to have my beloved husband in such a home.Wendy P(Wife of Resident/Service User)

I speak for all my family in saying just how wonderful the care has been for my dadJohn R(Son of Resident/Service User)

Newington Court Care Home is situated in the village of Newington on the outskirts of Sittingbourne. A professional team provide first-class 24-hour nursing care alongside expert care for people with dementia in the Memory Lane Community.
A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in cooking, hospitality, organised activities...
Care Provided by Barchester Newington Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Newington Court Care Home for full pricing details and T&Cs.
Contact Barchester Newington Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Phillis Dzowa(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
Room Information
- Single Rooms (64)
Visiting
- Visitors are welcome without an appointment.
Parking
- The home has own private car park for visitors.
Barchester Newington Court Care Home Reviews (70)
Barchester Newington Court Care Home has a Review Score of 9.8 (9.766) out of 10, based on 15 reviews in the last 2 years.
Over all time Barchester Newington Court Care Home has 70 reviews.
Mum was initially reluctant to take part in any activities and socialising but the staff gradually succeeded in her becoming involved in activities, having her hair done, sitting in the dining room and even trips out for lunch and the cinema.
The interior of Newington Court is very comfortable, tasteful and homely. The bedrooms are a good size and well furnished. Perhaps an extra surface or table would have been useful but you can take in extra furniture if needed.
As our visits involved a lot of travelling, a cafe area enabling us to have a hot drink and cake was very much appreciated.
Thank you for taking the time to write a review. At Newington Court we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within Newington Court and will be shared with the team members. The team will...
The care my dad received was outstanding. Every staff member went above and beyond to make sure my dad was looked after and comfortable. His room was kept clean at all times. My dad's personal care was always exceptional and all meals served were of a high standard. Unfortunately, we lost my dad to cancer while he was in the care home. I can not thank the staff enough for all the help and understanding they showed at this difficult time.
When you go into the home everyone is always smiling and always activities for the residents if they wish to join in.
Thank you for taking the time to write such a lovely review. At Newington Court, we value all feedback and comments made to us. It was truly an honour for the team to provide excellent care to your dad in his final moments. It is a testament to the hard work and dedication of our team and to the quality standard that we expect within Newington Court and will be shared with the team members.
Friendly staff and welcoming, bright clean home. When I visit I always hear laughing and see smiling faces, both staff and residents. I enjoy visiting my family member here and I know she is being very well cared for.
Thank you for your lovely review. We will pass on the review to the rest of the team who will be well pleased. Positive feedback like yours is always gratefully received.
Since my mum has been here I have never seen her so clean and tidy. The manager does her job beyond her means and she is so supportive of my mum and of us as a family, excellent staff.
Thank you for such a lovely review. Positive feedback like yours is always so gratefully received, I will ensure your words are passed on to the team, and it will mean so much to them to know how excellent their work is. Your words really are a testament to the hard work and dedication of our staff and to the high standard of care and service we always expect.
I would like to thank one lady for her loving bedside care towards my aunt. The little extra goes a long way - thank you! All the staff are very good and caring. It's nice to have a cup of fresh coffee and cake whilst we have a break from sitting with my aunt. The cakes are always fresh and good variety each day.
I find all the carers at Falcon Place to be very attentive and exceptionally caring. They all go the extra mile. A very good team. We are always informed of any little concerns and are happy to update me when I telephone to check how my loved one is. When we visit, on our weekly visits, always say the girls/carers are "so kind"! So reassuring to me and my family.
Thank you so much for your review. The care team will be well pleased with your kind words. We are happy that you feel confident in the care we are giving to your loved one. We will continue doing our best to maintain the great work being done.
Would recommend to anyone looking for a residential home for a close family member, as we cannot fault the care.
Thank you so much for taking the time to write such lovely words; it will mean so much to the team. Your words really are a testament to the hard work and dedication of our staff and to the high standard of care and service we always expect. We will continue to work hard and do all we can to support all of our residents and their loved ones.
My mother is a resident at Newington Court Care Home, and I could not be more pleased with the care that she receives. My mum is very happy there too, which is the most important thing. It is a reassuring feeling when I leave my mum after each visit, knowing that she is in such caring and competent hands. A special thank you to the team leader and the team.
Thank you for such a lovely review. Positive feedback like yours is always so gratefully received, I will ensure your words are passed on to the team, and it will mean so much to them. Your words really are a testament to the hard work and dedication of our staff and to the high standard of care and service we always expect.
I visit 3/4 times a week and am always warmly welcomed with offers of cups of tea if needed! The staff are always busy but find the time to keep me informed of positive developments or concerns. I know I can always phone the staff if the need arises and they will phone me when necessary.
Newington Court is run and maintained to high professional standards.
Thank you for your lovely review. The staff are very pleased with the care they are giving to your mum. We take pride in giving the best care to your loved one. Many thanks.
I have always been able to speak to someone to ask questions about care/food and how mum is doing.
I do think the staff are amazing and do a great job.
Thank you for your lovely review. We will continue to work hard to ensure that your mum receives the best care. All staff are pleased that you are happy with the care they are giving.
The admin staff and all staff have been hard working and reassuring the family during the lockdown.
Thank you Barchester Newington Court Care Home, you're amazing.
Thank you for a lovely review. We are happy to have been able to support you through lockdown. The carers are excited about the great review and will continue working hard.
I cannot express how thankful I am to all of the staff. My mum has been shown the best care and has been able to lead a dignified life. We had an absolutely wonderful afternoon of activities and it made such a difference seeing all the residents laughing and enjoying the day. Thank you to all the staff and carers.
Thank you for a lovely review. The staff take great pride in looking after your mum.
Very good. Pleasant and very helpful.
Thank you for a great review and the staff are very delighted. We are glad to provide you with the best care.
My dad arrived at this home in April/May this year during lockdown via the hospital. Mum and I were really worried as we didn't know what was going to happen to Dad as his dementia had got quite bad, as had his health. We were told that Dad wouldn't be allowed to come home because of his needs and was placed here; we are so glad he was. When we were allowed visits outside Dad looked very clean and well presented, and as the visits went on, he looked healthy and happy. This has put our minds at ease now, we know that his care from all the staff including nurses, carers and even the admin staff are committed to their duties and go above and beyond to help and reassure us that Dad is well looked after and he has what he needs. The staff are very professional and can't thank them enough for all their hard work and keeping everyone safe from this virus. We look forward to meeting them face to face when allowed. Thank you to all the staff at Newington Court Care home.
Thank you so much for your very kind review. The staff here are fully dedicated to all our residents and making sure they get the best of care.
My friend has been a resident at Newington Court since 2015, she is very happy with the care provided and always speaks highly of the carers and staff. I have had a garden visit with her since Covid-19 and everything was very well organised and clean. The staff are always friendly and helpful.
Thank you for your review. It is a pleasure to look after your loved one.
I live in New York City and it's so hard to be apart from my dear mum. The staff at Newington Court have done everything they can to make it easy to communicate with my mum and keep me updated on her progress. The staff are wonderful and caring. I really don't know what I would do without them. The facility is great with a lovely garden area and dining room. The bedroom gets lovely light and is big enough for Mum's wheelchair. My only concerns are the sometimes lack of night staff on duty. In an ideal world there would be more staff overall, but especially at night. I wish the staff could be paid a lot more as they are wonderful and works very hard. The COVID world has turned everything upside down, but I must say how well Newington Court has dealt with containing the situation and organizing garden visits and calls etc. Mum enjoys the food at Newington too, so a big thank you to the kitchen staff. We long for the days when Mum can get back out on a day trip/pub lunch. Hang in there everyone!
Thank you very much for your review. We are very pleased that you are happy with the care and that we have managed the COVID situation well. We too hope to get back to normal, whatever that is.
The staff always had time to talk to us about any problems and looked after Mum’s personal care to a very high standard. They took time each day to talk to her as she was bed-bound.
We are so grateful to all the staff who looked after her and wouldn’t hesitate to recommend to anyone else.
Thank you very much for your comments, we loved looking after your mother and the staff miss her. The staff loved the chocolate and biscuits that you sent.
My relative is being cared for at Newington Court. She receives the most fantastic care. Every time we visit, she is always clean, very well presented and treated with the utmost respect. As well as the care being excellent, she says the meals are tasty and delicious. She is very settled and happier than I have seen her in a long time, thanks to all the staff there. All staff are welcoming, which has given our family great peace of mind that she's happy and content at Newington Court. Staff at all levels go above and beyond to ensure they deliver the highest level of care. Well done to everyone who is involved with her care and Thank you.
Thank you very much for your fantastic review, we all work hard here to give the residents the best care and happiest lives.
My mother spent the last three months of her life at Newington Court. She was bed-bound and we were so impressed by the kindly professional care she was given by the staff. At all times they treated her with respect and tried to make her as comfortable as possible and alleviate her suffering.
Thank you very much for your very kind review. We consider ourselves privileged to look after people at the end of their life.
My mum has been at Newington Court for nearly 3 months and this is her second care home. I am really impressed with the care Mum is receiving. The staff are very professional but in a friendly manner. My mum is eating and enjoying the food. She is clean and well presented and her washing and ironing is first class, which is so important for Mum's dignity. Mum is happy and content most of the time.
Thank you very much for your lovely review. We love having your mum in our home. It means so much to the staff to recieve such feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (74) & Events (12)
- 21 Jul 2026
The residents at Newington Court enjoy using the garden for many purposes, read a book, stretch their legs, top up the tan (safely of course)
- 21 Jul 2026
The residents and staff at Newington Court are currently in competition with each other. In the Spring the resident were encouraged to plant Sunflower seeds and care for them to...
- 21 Jul 2026
At Newington Court we love nothing more than an a tea party and what between reason that an RBVE (Royal British Veteran's Enterprise) Tommy Tea Party. Barchester Healthcare are one...
- 01 Aug 2026Organiser: Barchester Newington Court Care Home
- 03 Aug 2026Organiser: Barchester Newington Court Care Home
- 04 Aug 2026Organiser: Barchester Newington Court Care Home
Awards / Recognitions (65)
- 21 Jul 2026Recipient: Barchester Newington Court Care Home
- 24 Jun 2026Recipient: Barchester Newington Court Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Newington Court Care Home.
Meet the Team (17)

Hello, I’m Phillis and I’m the General Manager. I have devoted over a decade of my life to the healthcare sector and I have particularly enjoyed working with the team at Newington Court. My passion for providing quality care to the elderly and vulnerable has been the driving force behind my successful career. Throughout the years, I have honed my skills and gained invaluable experience in managing a care home and I have demonstrated my unwavering commitment to the wellbeing of the residents.
My journey in the healthcare sector began shortly after completing my nursing qualification in Zimbabwe. Eager to make a difference in the lives of others, I found myself drawn to pursue a career in Elder Care. I joined Newington Court in 2017 as a Registered Nurse and I worked my way up to a management position. I enjoy staying up to date with the latest developments in the healthcare sector and networking with other professionals.
I value the opportunity to exchange knowledge and ideas that aim to enhance the quality of care that we provide.
I find fulfilment in leading my team to provide exceptional care and support to residents. As a General Manager, I thrive in creating a positive and inclusive work environment for the team, where they can be motivated to deliver their best. I enjoy actively engaging with residents and their families, fostering strong relationships built on trust and respect. At Newington Court, we understand the importance of creating a warm and nurturing environment within the care home, where residents feel comfortable, safe, and truly at home.

My name is Nisha, and I am the supporting General Manager at Newington Court Care Home, whilst Phyllis enjoys her maternity leave.
I am passionate about delivering high-quality, person-centred care at Newington Court Care Home. I work closely with our skilled team to ensure each resident's individual needs, preferences, and dignity are respected every day. I strive to create a safe, supportive, and homely environment for our residents, families, and staff.
I am a very dedicated registered nurse and leader with over 20 years of nursing and care home experience, including at management level. As a nurse, I always go the extra mile to ensure our residents get the best quality of care and living environment at Sutton Valence Care Home. My goal is to continuously improve standards for the residents in our care. I believe that strong leadership and good communication with families, residents, and staff is key to a happy home.
I am very proud of the outstanding team I work alongside, and we look forward to seeing you soon at Newington Court Care Home with a cup of tea and a slice of our homemade

My name is Roxana Florescu, and I am the Deputy Manager at Newington Court Care Home. I have worked in care for over nine years, with more than six years of my journey being with Barchester Healthcare. I started my career with Barchester as a Team Leader and have progressed through the roles of Registered Nurse, Senior Nurse, Unit Manager, and now Deputy Manager.
Throughout my career, I have always believed that care is about more than meeting people’s needs; it is about getting to know each person, listening to their stories, and making them feel valued and respected.I always try to put myself in the place of residents and their families, understanding that trust, reassurance, and communication are so important.
Building meaningful relationships with residents, families, and colleagues is something I truly value. I am passionate about creating a warm and welcoming home where everyone feels supported, heard, and cared for.

I started at Newington Court in May 2016. I am a qualified NVQ assessor in business administration and have had many roles in HR and accountancy. I try to provide great support to the management team and residents and their families.

I joined Newington Court as a housekeeper in July 2025 and was honoured to be promoted to Head Housekeeper in July 2026. I like to make sure that the home has a very high standard of cleanliness, not only by myself but also with the wonderful team of housekeepers that I have the pleasure of working with. My job is rewarding in so many ways, interacting with residents and their families, making them smile. I go home knowing that I have made a difference.

I have been working at Newington Court since September 2023. I was promoted to Lead Activities Co-ordinator in July 2024. I am an enthusiastic and dedicated member of the activities team who is passionate about creating engaging, imaginative and memorable activities for all our residents to enjoy, both in a group environment and on a one-to-one basis. The wellbeing of our residents is my priority, and I believe it is essential to offer a wide selection of activities which benefit the residents physically, mentally, emotionally, and socially. I really enjoy helping our residents to live their lives to the full!

I came to Newington Court in October 2021 from my home country, Nigeria. I am enjoying my role at Newington Court, getting to know the residents and their families and working with a wonderful team of nurses and carers.

I joined Newington Court in October 2022 as a Registered Nurse. I ensure that the care our residents receive is of the highest standard and is delivered with a person-centred approach. It is a pleasure learning about their lives and meeting their families.

I joined Newington Court in 2021 with a passion for delivering compassionate, person-centred care and a commitment to making a positive difference in the lives of our residents.
I work closely with our team to provide safe, person-centred care, support staff development, and promote a positive culture where residents’ wellbeing is always our priority. I am proud to be part of the Newington Court team and remain committed to improving the quality of care we provide every day.

I started at Newington Court as a Bank Nurse in November 2024. A permanent role became available, and I was very happy to take up this position in June 2025. I believe in working as a team to give our residents the highest quality nursing care.

I joined Newington Court in May 2026 after recently moving to this area. I’m the home's Admin Assistant. I love my role within the home on reception, meeting and greeting residents and helping people who are visiting Newington Court. I also liaise with our families to support them with their stay with us, making it the best it can be.

Speaking up is invaluable, as this provides an opportunity to learn, improve and enhance care, ensuring a safe place for all. We want to make it as easy and as comfortable as possible for everyone to speak up and ensure that all workers are supported in doing this. We are committed to supporting our staff to speak up to ensure the continuity of excellent care to our residents and patients and to ensure a positive work environment.

Sonia joined Newington Court in February 2018. She was promoted to Senior Carer in November 2021.

I started work as a Carer at Newington Court in November 2024. I love supporting our residents in an individual way by providing person-centred care so that they enjoy life in our home. We are dedicated to enriching the lives of those we care for with warmth, respect and dignity.

I joined the Newington Court care team in September 2022. Myself and the other carers support our residents with every aspect of daily life that they require a bit of extra help with. It is a pleasure getting to know residents as well as their friends and families.

I joined the Housekeeping Team at Newington Court in 2016. I have the passion to keep the care home environment clean and support infection control, keeping the residents happy and comfortable and feeling like they are home.

I joined Newington Court in May 2026 after recently moving to this area.
I’m the home's Admin Assistant. I love my role within the home on reception, meeting and greeting residents and helping people who are visiting Newington Court. I also liaise with our families to support them with their stay with us, making it the best it can be.
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