All the staff at the home are kind, caring and treat all the residents with kindness,G B(Daughter of Resident/Service User)
I felt my husband was going to be looked after and cared for from day one.Yvonne P(Wife of Resident/Service User)
The nurses always keep us updated with how Mum is getting on.G B(Daughter of Resident/Service User)
All the staff at the home are kind, caring and treat all the residents with kindness,G B(Daughter of Resident/Service User)
I felt my husband was going to be looked after and cared for from day one.Yvonne P(Wife of Resident/Service User)
The nurses always keep us updated with how Mum is getting on.G B(Daughter of Resident/Service User)
Lukestone Care Centre in Maidstone specialise in providing nursing care for older people who have been diagnosed with Dementia or long-term mental health problems. With a highly qualified and caring team, the nurturing environment creates a home-from-home feel. The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke packages for day care or short-term placements. Physiotherapy services also help with improving peoples’ strength, avoiding or reducing falls,...
Lukestone Care Centre in Maidstone specialise in providing nursing care for older people who have been diagnosed with Dementia or long-term mental health problems. With a highly qualified and caring team, the nurturing environment creates a home-from-home feel. The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke packages for day care or short-term placements. Physiotherapy services also help with improving peoples’ strength, avoiding or reducing falls, and improved overall well-being.
Lukestone cares for up to 42 residents, with single room accommodation, the majority of which have ensuite facilities. The Home has two lounges, a dining room, an onsite hair salon and a Dementia-friendly sensory garden which is used year-round and for special gardening projects.
Lukestone's Recreation and Well-being team members ensure residents have access to tailored activities and entertainment seven days a week, to suit each person’s hobbies and interests. Activities are designed for residents’ wellness, enjoyment and sense of well-being, on an individual and group basis. These include fun and lively themed days, seated exercise classes, and relaxing Namaste treatments such as gentle massage.
Well-known for their delicious food and expertise, the Lukestone catering team provides exceptional, nutritious meals and snacks to residents every day. Supported by Nellsar’s Head of Nutrition and Wellness, they recognise that nutrition and hydration are an integral part of good health and well-being.
Employing the Care Vision® digital care management system throughout the Home ensures that the entire care service delivery, recording and reporting systems are optimised and centred around residents and their personalised care.
Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Prices are a guide as fees determined based on a full needs assessment completed before admission.
The price(s) shown are provided by the care home. Contact Lukestone Care Centre for full pricing details and T&Cs.
Contact Lukestone Care Centre to confirm what's included and get a personalised quote:
Lukestone Care Centre has a Review Score of 9.8 (9.799) out of 10, based on 18 reviews in the last 2 years.
Over all time Lukestone Care Centre has 67 reviews.
Mum was admitted to Lukestone for assessment following several falls and the onset of dementia. This was my first experience of a care home and I was greeted by caring staff who looked after Mum leaving me with no doubts that she would be comfortable and safe. Mum has enjoyed all her meals and has...
Mum was admitted to Lukestone for assessment following several falls and the onset of dementia. This was my first experience of a care home and I was greeted by caring staff who looked after Mum leaving me with no doubts that she would be comfortable and safe. Mum has enjoyed all her meals and has never complained of being bored thanks to the lovely recreation team, Thank you Lukestone!
Thanks for such great feedback and for taking the time to submit your opinions. This helps us to evaluate our service and for potential new residents to gauge how suitable the service is for their own care needs. Thanks again.
This home is so welcoming, there is always something going on to stimulate the residents. Any concerns you may have are dealt with and the care of the residents is faultless. As a visitor, I have been welcomed with a smile and offered a drink on arrival. A great home thanks to the management and...
This home is so welcoming, there is always something going on to stimulate the residents. Any concerns you may have are dealt with and the care of the residents is faultless. As a visitor, I have been welcomed with a smile and offered a drink on arrival. A great home thanks to the management and caring happy staff.
Many thanks for taking the time to share your feedback. I am delighted you are happy with the service but equally welcoming to any suggestions you can make for us to improve further. Kind regards.
the care Lukestone Care Centre residents receive for their diverse needs is excellent. My husband required nursing care and every member of staff, the nurses and especially the manager welcomed him with compassion. The care I received was excellent and I was updated on his well-being every day....
the care Lukestone Care Centre residents receive for their diverse needs is excellent. My husband required nursing care and every member of staff, the nurses and especially the manager welcomed him with compassion. The care I received was excellent and I was updated on his well-being every day. During his short stay he enjoyed the socialising etc, was expertly nursed, cared for and finally passed away with dignity and at peace. I will be eternally grateful to everybody who made this possible. Thank you so very much.
The manager and his staff team will be delighted to receive this heartfelt feedback. They work extremely hard to ensure they deliver the best care to all residents and that care always extends to families too. The compassion of course comes from kind hearts and empathy of which I know they have in abundance. Thank you for sharing your experience which may help others at their difficult time.
I can wholeheartedly say that the whole staff from management through to...
It’s hard leaving him when I visit but made easier when I know he couldn’t be better cared for.
Many thanks for taking the time to give your feedback, I am so pleased that your experience and of course the experience for your husband has been a positive one. The staff do try their very best to care for residents and their families and it is great to know they are appreciated and that you have found the experience less daunting than expected. Take care.
Mum was a resident at Lukestone from 11/19 until 12/24. Throughout her time there, the team did everything possible to provide my mum with the best quality care and to deal with her OCD. This allowed my mum to feel safe and settled in what she considered her home.
Mum was a resident at Lukestone from 11/19 until 12/24. Throughout her time there, the team did everything possible to provide my mum with the best quality care and to deal with her OCD. This allowed my mum to feel safe and settled in what she considered her home.
I am so delighted that the staff are meeting your mum's needs so well. Thank you for giving us your feedback. Kind regards.
Made to feel welcome, nothing is too much trouble. Very polite and very supportive. Always there to listen and to reassure. Very calm environment. I felt my husband was going to be looked after and cared for from day one.
Made to feel welcome, nothing is too much trouble. Very polite and very supportive. Always there to listen and to reassure. Very calm environment. I felt my husband was going to be looked after and cared for from day one.
Many thanks for your feedback which is invaluable to us assessing the value of our work and how effective we are all being. If you have any suggestions of how we could bring the Facilities star rating from 4-5 we would appreciate your opinion. Kind regards.
My mother was only at Lukestone Care Home for a couple of months. During that time, we found the service provided very good. The staff were always polite and attentive, and the management was always very professional and informative. Her needs were met throughout her time there. The activities for...
My mother was only at Lukestone Care Home for a couple of months. During that time, we found the service provided very good. The staff were always polite and attentive, and the management was always very professional and informative. Her needs were met throughout her time there. The activities for the residents are excellent and varied. Overall, we were very satisfied with the service provided. Thank you.
Many thanks for taking the time to give us your valuable feedback, and we are delighted you were happy with our service. If you get the time, I would appreciate some suggestions on how we could achieve a 5-star rating in all domains from your experience and opinions. Currently, we are completing a...
Many thanks for taking the time to give us your valuable feedback, and we are delighted you were happy with our service. If you get the time, I would appreciate some suggestions on how we could achieve a 5-star rating in all domains from your experience and opinions. Currently, we are completing a bedroom refurbishment as part of our continuous improvement programme, and we take on board all feedback when planning these projects to meet the needs and expectations of residents and their families.Thank you again.
Bedrooms are tastefully decorated with good choice of...
On seeing Mum's hot meals they look appetising but Mum has commented on hard carrots and peas.
Please let me know how we can improve so we can do so without delay.
From the time Mum entered Lukestone Care Centre to the day that she passed away, Mum was cared for with dignity, respect and love. She had nursing needs which the home met to a very consistent and high standard. This meant that Mum, who in the latter stages could not articulate her feelings, was...
I would definitely recommend Lukestone to anyone considering placing their loved one there.
Once again thank you!
My mother-in-law was a resident in Lukestone for over 2 years with severe Alzheimer's and end-of-life care. She received excellent care. Her skin and hair were in good condition despite being bedbound for over a year. The nurses knew her personally and always spoke with genuine knowledge of her...
Lukestone is a really excellent nursing home which I would recommend to anyone.
Thank you again and best wishes to you and your family.
My mum has flourished living here since 2021. Covid was a challenging time for everyone but the care has always been excellent. Consistent communication from staff has made the transition for her and my family much easier. She is always clean, and comfortable and offered to participate in many...
My mum has flourished living here since 2021. Covid was a challenging time for everyone but the care has always been excellent. Consistent communication from staff has made the transition for her and my family much easier. She is always clean, and comfortable and offered to participate in many stimulating activities such as theme days, trips out, karaoke, crafts, baking and games. They offer a wonderful food selection and combined with daily morning exercises has meant she is thriving both physically and mentally. My family and I always look forward to our weekly visits and the staff are always welcoming and kind often with many stories to tell from the week before. They treat her like she is their own family and I am grateful she was placed with such a lovely facility.
Building layouts of older style with narrow passageways can be confusing for visitors and the transfer of...
The food looks appetising and overall good care is maintained.
Kind regards.
My mum has settled from day one. The staff are very attentive and reactive to situations. The management includes us in the activities and shows great understanding and compassion. My mum is safe and happy here.
My mum has settled from day one. The staff are very attentive and reactive to situations. The management includes us in the activities and shows great understanding and compassion. My mum is safe and happy here.
Thank you so much for such a positive review. The manager and her team work so hard to meet the needs of the residents and of course to gain the trust and confidence of the families. By working together we can ensure that the best interests of Mum are central to all we do and ensure the best care...
Thank you so much for such a positive review. The manager and her team work so hard to meet the needs of the residents and of course to gain the trust and confidence of the families. By working together we can ensure that the best interests of Mum are central to all we do and ensure the best care is provided to meet her changing needs and quality of life. I am confident that the staff will be proud of your review today and so they should be.
Very welcoming. Always helpful. Nothing is too much trouble. Polite, utmost caring. The toilet was not working throughout our stay. A very pleasant place to visit.
Very welcoming. Always helpful. Nothing is too much trouble. Polite, utmost caring. The toilet was not working throughout our stay. A very pleasant place to visit.
Thank you so much for taking the time to write this positive review, it is very much appreciated and will be shared with the staff team who I know will be very happy to receive this feedback. I am so pleased that you had a positive experience at the home and especially that you found the staff to...
Thank you so much for taking the time to write this positive review, it is very much appreciated and will be shared with the staff team who I know will be very happy to receive this feedback. I am so pleased that you had a positive experience at the home and especially that you found the staff to be welcoming, polite and caring. We too think they are a smashing group of carers and they work so hard to make a difference to the residents in the home. This review will be much welcomed by them all.Regarding the bathroom facilities - I am sorry if this caused any inconvenience during your stay, unfortunately, these things do happen at times and usually, our maintenance team are onto it immediately but occasionally there isn't a quick fix, as on this occasion. Thank you for the review.
I would like to thank everyone at Lukestone who help arrange the marvellous functions the food, beautiful cakes and decorations which the residents and visitors always enjoy.
I would like to thank everyone at Lukestone who help arrange the marvellous functions the food, beautiful cakes and decorations which the residents and visitors always enjoy.
Thank you for your welcome feedback. I know our staff try very hard to give a pleasing service so it is nice to be able to pass positive comments back to them. Thank you for taking the time to send your comments.
No complaints. We are pleased and have seen how all the staff treat our friend with respect, kindness, ensuring her comfort is paramount at all times. We would like to thank all the staff for their efforts in sometimes difficult circumstances.
No complaints. We are pleased and have seen how all the staff treat our friend with respect, kindness, ensuring her comfort is paramount at all times. We would like to thank all the staff for their efforts in sometimes difficult circumstances.
Thank you so much for taking the time to write such a positive review. Your opinion is very important to us, helping to improve our service.
The care home staff have been very caring and supportive of both my mum and myself. The lengths the catering people go to, to cater for my mum's needs has been really impressive. Nothing seems like too much trouble so a big thank you to them. The activities staff have been fantastic and really...
The care home staff have been very caring and supportive of both my mum and myself. The lengths the catering people go to, to cater for my mum's needs has been really impressive. Nothing seems like too much trouble so a big thank you to them. The activities staff have been fantastic and really attentive. The nursing staff have always kept me informed of any medical issues with my mum, this I've felt comforted by.
Many thanks for providing your feedback and we will look at the areas which did not achieve a 5-star rating as part of our improvement programme. Kind regards.
Nothing is too much trouble. They care for my husband 100%.
Nothing is too much trouble. They care for my husband 100%.
Thank you so much for your amazing review, we try very hard to make sure that we treat all of our residents as we would our own relatives.
My father was transferred to Lukestone from hospital in October 2020. Unfortunately due to Covid restrictions we only saw him on 2 occasions. After this, the staff arranged WhatsApp video calls, then later on behind the perspex screen. Due to him having dementia we were unable to ask him if he was...
My father was transferred to Lukestone from hospital in October 2020. Unfortunately due to Covid restrictions we only saw him on 2 occasions. After this, the staff arranged WhatsApp video calls, then later on behind the perspex screen. Due to him having dementia we were unable to ask him if he was happy or any other questions regarding his stay. He always looked clean and were advised that he was eating well. The staff go to a lot of effort in arranging occasions like Christmas and Birthdays. The family liaison lady was our lifeline she is so caring and kind. Unfortunately, Dad passed away at the beginning of February and we never got to see him in his final hours. The only thing I would say as a negative is a funeral director and whether he would be cremated or buried should have been decided with the care home beforehand on his admission as a call at 2.25 am advising me of his passing then asking these questions, I felt was a little insensitive.
Thank you for your honest response. We take notice of all comments made and will endeavor to make sure that we avoid this situation occurring to other families in the future.
The staff work hard, are very polite and helpful. The activities for the residents are excellent, they cover a wide variety, so there is something for everyone. Contact with relatives has been brilliant through this difficult time! The photo's, video calls and texts have helped. Overall, everything...
The staff work hard, are very polite and helpful. The activities for the residents are excellent, they cover a wide variety, so there is something for everyone. Contact with relatives has been brilliant through this difficult time! The photo's, video calls and texts have helped. Overall, everything has been handled very well!
I am delighted we have supported you and your loved one during these extremely challenging times. Take Care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at our Care Home in Maidstone enjoyed a lovely day of activity, fresh air and good company, with plenty of opportunities to get moving and spend time together. The...
Residents at our Care Home in Maidstone have been making the most of the summer with a varied programme of activities, combining creativity, gentle exercise and time spent outdoors with...
A group of residents from our Care Home in Maidstone enjoyed a wonderful day out, visiting our sister Nellsar Care Home, Abbotsleigh, for their much-loved annual Wimbledon party. The celebrations...
There are no upcoming events for Lukestone Care Centre.
There are no accreditations posted yet for Lukestone Care Centre.
Hello, my name is Russell and I am the Home Manager of Lukestone Care Home. Caring for people has always been my passion, reflecting on my culture,...
Hello, my name is Russell and I am the Home Manager of Lukestone Care Home. Caring for people has always been my passion, reflecting on my culture, beliefs and religious values. I strive to inspire my team to focus on the core values of care to achieve a deep understanding of Dementia and how it affects the lives and well-being of every resident.
Lukestone boasts some traditional Victorian features and has a very homely feel, with recent interior upgrades that have enhanced its cosy, warm atmosphere. We are known in the area for our excellent Dementia Care; Lukestone has always gained recognition from our stakeholders and our relatives provide very positive feedback after experiencing the delightful service and expert care we provide for their loved ones.
Our Home has a great location; nestled 10 minutes away from Maidstone town centre, five minutes to the nearest train station and just a few yards away from a bus stop, we are very accessible for commuters. We are situated close to an Anglican Church, and to Grange Moor Restaurant and Hotel – ideal for relaxation and accommodation for visiting relatives.
At Lukestone, we place high importance on respecting and valuing our team members and part of this involves empowering them with extensive development and training opportunities. I find this brings out everyone’s best and elevates individual self-confidence in providing tailored, person-centred care to our dear residents. Our OSCE Nurse programme has been an amazing success, whereby we develop our Health Care Assistants to become fully qualified Nurses, bringing added strength and deeper knowledge and understanding to our team.
I believe in being hands-on and I support and motivate my team to work hard, with determination, while making them feel valued. I strive to ensure our team members come to work happy and leave feeling fulfilled, knowing that they have shared their best, with the freedom they need to develop and lead. I aim to give my team every opportunity to express their views on how to improve the lives of our residents and make their respective roles rewarding. I also like to instil a sense of self-belief that we can all make positive changes and I inspire everyone to progress.
The close involvement of our residents’ families is also an important part of how we shape a person’s care plan; we strongly believe their contribution refines the success of our team and supports us in caring for our residents with dignity, compassion and respect during their time with us.
Two initiatives I am passionate about launching at our Home are our ‘Dementia Like Me’ programme and ‘Come Dine with me at Lukestone’. Our Dementia Like Me programme will aim to match each of our residents with a team member who shares their interests and hobbies, so they can enjoy spending time sharing the things they both love – watching movies, collecting memorabilia, a passion for the royal family, gardening and more. The programme will provide time and support to celebrate these passions together, or with other residents, team members and family members.
We also have plans to put in place a weekly special event in our dining room to mimic cuisines around the world, and for our residents and relatives to experience Lukestone’s diversity. ‘Come Dine with me at Lukestone’ will be launched to create unforgettable dinner dates between our residents and relatives, recreating special memories of time spent in France, Italy, Spain or here in the UK. We will endeavour to create a special holiday ambience and exquisite dining experiences, supporting our dear residents to relive their fond memories and rekindle passions.
I have ambitious plans for Lukestone and strive to deliver a quality care setting with no boundaries on our aspirations. I plan for Lukestone to be recognised as one of the top providers of Dementia Care in Kent, and across the country, and want to bring my team to the next level of Dementia Nursing Care, where every individual excels with confidence and independence in managing every aspect of residents’ care needs. We will strive for industry recognition and awards for our team’s hard work and dedication and seek collaboration with national Dementia associations to ensure Lukestone is always at the forefront of new developments.
Please come and visit Lukestone and see how we can provide the care your loved one deserves. Our team will be there to show you how we make positive changes in our residents’ lives, making their experiences rich and fulfilled. We don’t see the limits of Dementia, instead we see the profound vastness of life itself through the uniqueness of every individual – and strive every day to nurture and treasure our residents’ lives to make them special at Lukestone.
Please feel free to call me on 01622 755 821.
"When you love what you do, you tend to feel a sense of purpose and belonging and that's how I feel about Lukestone. I feel I am working with...
"When you love what you do, you tend to feel a sense of purpose and belonging and that's how I feel about Lukestone. I feel I am working with professionals that I can learn from.
Recently I got a job offer at the hospital, but when reality kicked-in I realised that I couldn't leave Lukestone. Also, when you have a very understanding Manager it makes it very hard to leave.
Karen has been very caring and understanding when it comes to work. I am currently five months pregnant and as soon as I told Karen she was willing to put me on easier floors.
We have a very good team of staff who work well together which helps us to provide person-centred care."
"I thoroughly enjoyed getting back into caring again, as I find it very rewarding and feel like I am giving back. I enjoy the company of the...
"I thoroughly enjoyed getting back into caring again, as I find it very rewarding and feel like I am giving back. I enjoy the company of the residents, sitting with them and hearing all their life stories from the past. I like to engage with the residents within activities and like to make them feel at home and well cared for."
"I retired three years ago and often visit my mother who has been a resident at Lukestone since 2019. I enquired about being a volunteer, which was a...
"I retired three years ago and often visit my mother who has been a resident at Lukestone since 2019. I enquired about being a volunteer, which was a simple process where I could help in activities. I enjoy working within this area as I find it very rewarding when I can make residents smile when they are feeling low.
I can appreciate the commitment of the Carers and how hard they work with our residents. This gives me an insight and helps me understand the caring side within a Nursing Home. I feel that I can support relatives of other residents and can make them feel at ease. I offer reassurance that their loved ones are being cared for safely, which makes them feel happy that the Home is as it should be."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lukestone Care Centre to verify any information. View our terms and conditions. Lukestone Care Centre has an Enhanced Service -what an Enhanced Service includes.