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Lukestone Care Centre

7 St Michaels Road, Maidstone, Kent ME16 8BS
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All the staff at the home are kind, caring and treat all the residents with kindness,G B(Daughter of Resident/Service User)
Lukestone Care Centre, Maidstone
I felt my husband was going to be looked after and cared for from day one.Yvonne P(Wife of Resident/Service User)
Lukestone Care Centre, Maidstone
The nurses always keep us updated with how Mum is getting on.G B(Daughter of Resident/Service User)
Lukestone Care Centre, Maidstone

Lukestone Care Centre in Maidstone specialise in providing nursing care for older people who have been diagnosed with Dementia or long-term mental health problems. With a highly qualified and caring team, the nurturing environment creates a home-from-home feel. The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke packages for day care or short-term placements. Physiotherapy services also help with improving peoples’ strength, avoiding or reducing falls,...  

Care Provided by Lukestone Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareN/A£1,600 - £1,800
Nursing Dementia Care£1,600 - £1,800N/A

Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Prices are a guide as fees determined based on a full needs assessment completed before admission.

Contact Lukestone Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Russell Menoza (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)

Visiting

  • The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.

Parking

  • Onsite parking available.

Lukestone Care Centre Reviews (67)

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9.8

Lukestone Care Centre has a Review Score of 9.8 (9.788) out of 10, based on 22 reviews in the last 2 years. Over all time Lukestone Care Centre has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from G D (Daughter of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience
My mum has been at Lukestone Care Centre for a couple of years now and I do not think I could have found a better place for her. The care given is outstanding. Although she is in the last stages of dementia she is still treated with the utmost dignity and care. She is treated as an individual, everyone knows her name, her likes, her dislikes and her needs.

She is never unclean or sore, which considering she spends a long time in bed is excellent. All the staff work hard under an excellent management team.

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Review from Louise P (Granddaughter of Resident) published on 24 March 2017 Submitted via Website
Overall Experience
My Nan Irene was a resident here, until 3rd March this year when she sadly passed away.
The staff were brilliant with Nan right till the end. I was able to be with Nan in her last moments, and the staff were amazing. They were very understanding and one even broke down with us at the time. It was so comforting to know they also cared so much. Nan had a lovely room with all she needed. They even allowed us to bring Nan in her favourite meal, fish and chips. It's little things that make a huge difference.

Thank you for caring for Nan.

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Review from Roger H (Husband of Resident) published on 6 March 2017 Submitted via Postal Card
Overall Experience

My wife has been in three other care/nursing homes. Her room is very comfortable. The lounge is easily the best of the four care homes she has been in. Roomy, bright and comfortable. My wife is the only vegetarian resident, but her needs are fully met. The staff are mainly young but have so much patience and care for even the most troublesome resident. As in all business, the manager sets the standard and here it is very good.

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Review from J B (Daughter of Resident) published on 9 January 2017 Submitted via Postal Card
Overall Experience

My mother seems settled and enjoys the friendly staff, likes her room and prefers quietness.

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Review from Martin H (Son of Resident) published on 6 January 2017 Submitted via Postal Card
Overall Experience

Mum has been at Lukestone Care Centre for 10 months now. We are very happy with the care and support she has received from the excellent staff. All of her needs are being met and with any problems, no matter how small, the nurse in charge phones to the room to inform me and to discuss a way forward. I have no hesitation in recommending Lukestone Care Centre.

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Review from P B (Son-in-law of Resident) published on 6 January 2017 Submitted via Postal Card
Overall Experience

Mum is happy in her room and gets on well with the staff.

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Review from Ann M (Wife of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience
My husband entered Lukestone in December 2015 he had dementia. He was treated with dignity and respect from day one. He died last week. The care and nursing staff were wonderful. They allowed me to stay by providing me with a room to rest in and my food. I was there at the end.

At this sad time they were there for both of us at all times.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 30 Jul 2026

    Residents at our Care Home in Maidstone have been making the most of the summer with a varied programme of activities, combining creativity, gentle exercise and time spent outdoors with...

  • 16 Jul 2026

    A group of residents from our Care Home in Maidstone enjoyed a wonderful day out, visiting our sister Nellsar Care Home, Abbotsleigh, for their much-loved annual Wimbledon party. The celebrations...

  • 25 Jun 2026

    Residents, families and team members at our Care Home in Maidstone came together on Friday 19 July to celebrate National Care Home Open Day, with a fantastic day of music...

Upcoming Events

There are no upcoming events for Lukestone Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Lukestone Care Centre.

Meet the Team (4)

Russell Menoza
Russell MenozaJob Title:Home ManagerJoined: 2023

Hello, my name is Russell and I am the Home Manager of Lukestone Care Home. Caring for people has always been my passion, reflecting on my culture, beliefs and religious values. I strive to inspire my team to focus on the core values of care to achieve a deep understanding of Dementia and how it affects the lives and well-being of every resident.

Lukestone boasts some traditional Victorian features and has a very homely feel, with recent interior upgrades that have enhanced its cosy, warm atmosphere. We are known in the area for our excellent Dementia Care; Lukestone has always gained recognition from our stakeholders and our relatives provide very positive feedback after experiencing the delightful service and expert care we provide for their loved ones.

Our Home has a great location; nestled 10 minutes away from Maidstone town centre, five minutes to the nearest train station and just a few yards away from a bus stop, we are very accessible for commuters. We are situated close to an Anglican Church, and to Grange Moor Restaurant and Hotel ­– ideal for relaxation and accommodation for visiting relatives.

At Lukestone, we place high importance on respecting and valuing our team members and part of this involves empowering them with extensive development and training opportunities. I find this brings out everyone’s best and elevates individual self-confidence in providing tailored, person-centred care to our dear residents. Our OSCE Nurse programme has been an amazing success, whereby we develop our Health Care Assistants to become fully qualified Nurses, bringing added strength and deeper knowledge and understanding to our team.

I believe in being hands-on and I support and motivate my team to work hard, with determination, while making them feel valued. I strive to ensure our team members come to work happy and leave feeling fulfilled, knowing that they have shared their best, with the freedom they need to develop and lead. I aim to give my team every opportunity to express their views on how to improve the lives of our residents and make their respective roles rewarding. I also like to instil a sense of self-belief that we can all make positive changes and I inspire everyone to progress.

The close involvement of our residents’ families is also an important part of how we shape a person’s care plan; we strongly believe their contribution refines the success of our team and supports us in caring for our residents with dignity, compassion and respect during their time with us.

Two initiatives I am passionate about launching at our Home are our ‘Dementia Like Me’ programme and ‘Come Dine with me at Lukestone’. Our Dementia Like Me programme will aim to match each of our residents with a team member who shares their interests and hobbies, so they can enjoy spending time sharing the things they both love – watching movies, collecting memorabilia, a passion for the royal family, gardening and more. The programme will provide time and support to celebrate these passions together, or with other residents, team members and family members.

We also have plans to put in place a weekly special event in our dining room to mimic cuisines around the world, and for our residents and relatives to experience Lukestone’s diversity. ‘Come Dine with me at Lukestone’ will be launched to create unforgettable dinner dates between our residents and relatives, recreating special memories of time spent in France, Italy, Spain or here in the UK. We will endeavour to create a special holiday ambience and exquisite dining experiences, supporting our dear residents to relive their fond memories and rekindle passions.

I have ambitious plans for Lukestone and strive to deliver a quality care setting with no boundaries on our aspirations. I plan for Lukestone to be recognised as one of the top providers of Dementia Care in Kent, and across the country, and want to bring my team to the next level of Dementia Nursing Care, where every individual excels with confidence and independence in managing every aspect of residents’ care needs. We will strive for industry recognition and awards for our team’s hard work and dedication and seek collaboration with national Dementia associations to ensure Lukestone is always at the forefront of new developments.

Please come and visit Lukestone and see how we can provide the care your loved one deserves. Our team will be there to show you how we make positive changes in our residents’ lives, making their experiences rich and fulfilled. We don’t see the limits of Dementia, instead we see the profound vastness of life itself through the uniqueness of every individual – and strive every day to nurture and treasure our residents’ lives to make them special at Lukestone.

Please feel free to call me on 01622 755 821.

Sandra Milton
Sandra MiltonJob Title:Care Assistant

"When you love what you do, you tend to feel a sense of purpose and belonging and that's how I feel about Lukestone. I feel I am working with professionals that I can learn from.

Recently I got a job offer at the hospital, but when reality kicked-in I realised that I couldn't leave Lukestone. Also, when you have a very understanding Manager it makes it very hard to leave.

Karen has been very caring and understanding when it comes to work. I am currently five months pregnant and as soon as I told Karen she was willing to put me on easier floors.

We have a very good team of staff who work well together which helps us to provide person-centred care."

Tessney Taylor
Tessney TaylorJob Title:Care Assistant

"I thoroughly enjoyed getting back into caring again, as I find it very rewarding and feel like I am giving back. I enjoy the company of the residents, sitting with them and hearing all their life stories from the past. I like to engage with the residents within activities and like to make them feel at home and well cared for."

Linda Hubble
Linda HubbleJob Title:Volunteer

"I retired three years ago and often visit my mother who has been a resident at Lukestone since 2019. I enquired about being a volunteer, which was a simple process where I could help in activities. I enjoy working within this area as I find it very rewarding when I can make residents smile when they are feeling low.

I can appreciate the commitment of the Carers and how hard they work with our residents. This gives me an insight and helps me understand the caring side within a Nursing Home. I feel that I can support relatives of other residents and can make them feel at ease. I offer reassurance that their loved ones are being cared for safely, which makes them feel happy that the Home is as it should be."

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