Barchester Winchester House Care Centre

180 Wouldham Road, Wouldham, Rochester ME1 3TR
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9.8 109 Reviews
  • Barchester Winchester House Care Centre, Rochester
Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester.

The home provides first-class 24-hour care alongside expert care in the residential and nursing communities in addition specialist dementia care in the Memory Lane Community.

Newly opened in 2024 the home boasts an additional 16 residential ensuite bedrooms with beautiful communal living and dining and the opportunity for residents and their loved ones to access a private dining space.

A team of highly-qualified staff focuses on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in care, hospitality and activities designed and delivered with individuals in mind.

They're proud of a socially active community which revolves around superb facilities alongside first-rate care.

Why not arrange a visit and see for yourself!

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 123 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1549

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Winchester House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Liza Burchell (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (121)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (100)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcome anytime

Parking

  • Free parking on site

Barchester Winchester House Care Centre Reviews (109)

Total of 109, showing 21-40
9.8

Barchester Winchester House Care Centre has a Review Score of 9.8 (9.818) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Winchester House Care Centre has 109 reviews.

Overall Experience

  • 81
  • 23
  • 3
  • 1
  • 1

Date Published

109
10
15
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81

Review from Laraine B (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The minute you walk into Barchester Winchester House Care Home, you feel like you are walking into a five-star hotel, you’re greeted by very happy, welcoming and helpful staff.
The whole care home is decorated and furnished to a high standard. All of the corridors, community areas and furnishings
are spotless.
My mum has been a dementia resident at Winchester House for the last five months and the care and attention she receives from the carers and nursing staff is excellent, they are all so dedicated. It took Mum a while to settle in but the staff are all so understanding and patient they helped her greatly. She is now much happier. Her room is nicely furnished, warm and is kept tidy and cleaned daily. The food is of a high standard.
I feel very happy leaving my mum knowing that she is safe and well looked after.
Winchester House is a well-run, professional and happy environment. All staff, from management, nursing, carers, cleaners etc., are all very professional, happy, helpful and caring.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for your lovely feedback. I will share this with the rest of our team.

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Review from Lindsay G (Son of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family's experience has generally been very good. We are very happy that Mum is in a safe environment. The staff seem friendly and kind and always keen to help if asked.
My only criticism is that the furniture and carpet in Mum's room are rather dated, albeit still serviceable.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you for your feedback. I will look into the room environment that you have mentioned. I am glad that the rest of your experience has been generally good.

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Review from Beverley C (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother has a four-week stay at Winchester House after a hip replacement. All of the staff were amazing in their care and attention to her. Nothing was too much trouble for them. I have nothing but praise and admiration for them. The food was excellent. A varied activity plan was brilliant.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for your kind words about your mum's stay here at Winchester House. It's our pleasure to look after your lovely mum, and we are really glad that she enjoyed her stay with us.

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Review from Dennis H (Husband of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We arrived at Barchester Winchester House Care Centre with some trepidation as we had pre-conceived ideas of care homes.
This was quickly dispelled by the staff at reception who were friendly and helpful. A great front end to a business. This care and attention to detail were noted throughout the induction
process. Help was given at every turn and no question was too much to be answered fully.
With a month gone by the initial enthusiasm to be a person-centred organisation has not diminished.
The staff are kind, caring and understanding.
As a husband, I have to thank the staff for their reassurance and help in this difficult time.
Thank you.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

On behalf of Winchester, I would like to say thank you for your valued feedback, and we are truly happy that we have managed to reassure and help you in the transition of care for your wife.

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Review from Graham B (Husband of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has resided at Barchester Winchester House Care Centre for seventeen years, she is now 64. During her stay, her dignity has always been maintained. Any medical issue has swiftly been identified, resolved and concluded with minimal stress and disruption to my wife.
My wife is always kept clean
with frequent showers and/or washing and kept odour-free with regular pad changes and bed linen. The food and drink provided are of a very high standard with lots of choice. My wife is a private person but the activities team encourages her to take part in certain activities. She has monthly visits to a local church for prayer cake and coffee. Also, have musicians and plays visiting the home for residents' entertainment.
My daughter and I are very pleased with the aforementioned high standard being maintained all these years which has certainly enhanced my wife's quality of life, enjoyment and general well-being.
We would certainly recommend this home to anyone if you intend to place your loved one into care.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for your valued feedback on the care your wife has received in her seventeen years of residing in the home. It is always a pleasure to look after your wife.

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Review from Valerie A (Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent. Staff are also kind, helpful and caring. I feel this is my home - also they care, and I feel safe and happy. Have enjoyed many trips and indoor/in-house activities. Have made many friends while I have been here. The food is very good, and you have choices.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

On behalf of the team, we would like to say thank you for your kind appreciation to us.

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Review from Elaine L (Daughter of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother is over 98 years old. I think she suffers from a lack of interaction. I am the only family member and visit as often as I can (three/four times a week). My mother is bed-bound and therefore takes no part in any of the activities. Her eyesight and hearing are fading. Her only remaining enjoyment
is her television which I admit she has quite loud. Carers frequently turn the volume down. When I have visited, I have seen the food left on her table but Mum is still reclined in her bed and unable to reach or cut the food. Meals have been left whilst she is asleep so that when she wakes up it is cold and inedible.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you for your valuable feedback, this will be addressed by the team. Please be reassured that the home has bedroom programs. I will be able to discuss this with you.

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Review from Suzanne C (Wife of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was looked after so well, he was clean and fed well. I couldn't have picked a better home for him. The carers were really good to him.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for your kind words. It's a pleasure looking after your husband, we are thankful for your appreciation of the care he received from our team.

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Review from Peter J (Husband of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An emergency arose which required my immediate admission to hospital. The manager of the care home agreed to collect my wife for when I am the cover and did so the next morning. My wife is 88 years old, blind and of limited movement. Ten weeks in the home and she is comfortable, happy, well fed and
secure. She dines and chats to other residents, listens to music (and sings along) and is better cared for than when she is at home with me.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

I would like to say thank you for your valued feedback, we are always happy to assist family as much as we can. I am glad to see that you are recuperating well as well. It's a pleasure to look after your wife.

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Review from Mark C (Son of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the team at Winchester House for their support for my father. He has Parkinson's Disease and cancer, and we found that we needed urgent respite care for him during a sudden crisis.
What stands out most of all is the whole team's responsive, prompt and efficient communication and their
willingness to engage with my father and my family with enormous adaptability and flexibility. Plus, a genuine attitude of caring and kindness is evident from the moment one walks through the door. From a desperate and urgent situation, we are now confident that my father is receiving exactly the care that he needs at a very difficult time for him in his progressive illness.
Again, a heartfelt thank you.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you for your kind words. As a team, we always try to help and assist. I am really glad that we have managed to help your family at the time that is most needed.

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Review from Olga G (Friend of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and neighbour went there for respite care a couple of months ago.
She is blind and therefore needs help with everyday tasks.
The care staff are very attentive and kind, friendly with the residents and visitors alike, my friend loves staying there.
I am always greeted cordially when I visit
and get informed of my friend's well-being nearly straight away.
The residents are well looked after, the facilities are modern, comfortable and clean. The surroundings are beautiful and well cared for.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you for your valued feedback and appreciation of the team.

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Review from Syd G (Daughter-in-law of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

There is very little stimulation for the residents in La Farage Unit. Even the wifi for the residents in that unit is sketchy at best. All look great in the hall with a list of things that should be happening but the reality is very different.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you for your feedback. I'm sorry if you have felt that the stimulation is not enough in one of our units. We do try to have various activities that will cater for the resident's needs and this reflects on our activity planner. Families/visitors are also welcome to join our activities. I can only reassure you that we do take feedback seriously and we will continue to strive.

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Review from M H (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not ask for a better care home to look after my 90-year-old father. The care and attention are beyond all expectations. He thoroughly enjoyed his respite stay and I could relax knowing he was being looked after well.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

It's our pleasure to look after your father, we are happy that he enjoyed his stay with us. Thank you so much for your kind appreciation of our team.

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Review from L W (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dearest mum was transferred to Winchester House from the hospital for end-of-life palliative care. As a family, we cannot begin to express how amazing the whole experience was considering the sad circumstances.
The staff were all wonderful and treated our mother with such care and kindness.
Their
skills and understanding of her particular dementia were exemplary and this helped us come to terms with the rapid deterioration of her condition.
Everyone in the home was friendly, reassuring and supportive- always with a welcoming smile.
The home and its setting are beautiful, with a feeling of calm and comfort.
We would highly recommend this wonderful care home.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for your kind words of appreciation towards our staff and the care we deliver.

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Review from Lisa H (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went directly into the home from the hospital after a series of falls caused by his Lewy Body dementia. Sadly he died after only one month in Winchester House Care Home. However, the home made an excellent impression even in such a short time. Dad's comfort and dignity were paramount. All
of the staff were kind, respectful, supportive and very caring. On behalf of the whole family, I would like to thank Winchester House for their hard work.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you for your valuable feedback, I have shared this with our team.

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Review from Sharon A (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I searched a lot of care homes and this is by far the best. The staff are wonderful, knowledgeable and friendly. The residents are very happy in Marconi and welcome new residents and family and friends.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for choosing our home and appreciation of our staff's friendliness.

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Review from R C (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is bedridden due to arthritis, on a pureed diet although she eats virtually nothing and suffers from dementia. The staff who are friendly and helpful, look after her well. The care is documented and they are aware of the need for hydration. Someone deals with her facial hair and paints her
fingernails which is appreciated. She is kept as comfortable as possible and is well monitored. Her room is well proportioned with views over the garden. The overall impression is of a superior hotel. Unfortunately, my mother is unable to appreciate the excellent menu and various activities but I am glad she stays there.

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Review from Lesley M (Daughter of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found this home to be very good. The services provided are excellent and the staff are lovely and very caring. They provide good activities for the residents and we are encouraged to treat it as Mum's home, sometimes we forget and they say "This is her home". I would highly recommend this home.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for such a lovely review. We are pleased that your mum is so happy at Winchester House.

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Review from S K (Son of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was well looked after and treated with respect by all staff in Cathedral Ward. All a credit to the care home. Many thanks.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for such a good review. It was a pleasure to look after your mother.

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Review from Christine W (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mother has been a resident at Winchester House Care Centre for 15 months. She has been lovingly cared for since day one. Having recently been hospitalised for ten days, the outstanding care and attention given to her on her return to Winchester House have ensured her health and well-being
are back to 'normal'. The staff have gone above and beyond. I cannot thank or praise them enough.

Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre

Thank you so much for your appreciation of the care your mother is receiving at Winchester House. We are also very happy for your mum's speedy recovery.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Barchester Winchester House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Barchester Winchester House Care Centre is calculated as follows: ( (277 Excellents x 5) + (29 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 319 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Winchester House Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2021

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (82)

Meet the Team (19)

Liza

Liza Burchell

Job Title: General Manager

Joined: 2020

Hi, my name is Liza, and I am the General Manager here at Winchester House. Welcome to our website!


I have a degree in Nursing and have been a registered nurse for about 30 years. I also have a diploma in Healthcare Leadership and Management level 5.


I came over here in 2000 from the Philippines as an overseas nurse. I have a variety of experience in supporting the young physically disabled/neuro-disability, palliative care, elderly care and dementia care. I have worked on different levels of care and management, including healthcare assistant, nurse trainee, staff nurse, unit manager and deputy manager, general manager until I became the General Manager of Winchester House in January 2020.


I have excellent leadership skills and I am very passionate in what I do. I am highly motivated and challenges interest me. I am an open, honest and approachable person.


At Winchester House, I lead the team with integrity and I motivate and empower people to embrace the change with me in achieving success and will continue to look for ways to improve the life of our residents. I always go the extra mile to ensure that residents get the best quality care we can offer.

Toni Marie

Toni Marie Arana

Job Title: Clinical Deputy Manager

Joined: 2020

Hi, I am Toni, I am the Clinical deputy manager here at Winchester House. I have a BSC in nursing and have 19 Years’ experience in a care setting/environment.
I am passionate about delivering a high standard of person-centred care. I do love my residents and i will put their happiness and well-being at the heart of everything I do.

Cora Lou

Cora Lou De Felipe

Job Title: Clinical Lead Nurse

Joined: 2008

Hi, I am the Clinical Lead Nurse. I am a registered nurse with over 25 years’ experience, I came from the Philippines in 2006 but before then I worked in the U.A.E as a general nurse. When I come to England I joined Barchester Healthcare as a career and worked my up from registered nurse to Unit manager.

Sally

Sally Abraham

Job Title: Administration Manager

Joined: 2022

I joined Winchester House in December 2022. I worked for my previous employer for over twenty years with my husband so when I saw that Barchester were looking for an Administrator which is about two miles from my house it seemed the right thing to do. It is a complete change for me but I am finding it very interesting and rewarding.

Peter

Peter Grant

Job Title: Senior Maintenance Manager

Joined: 2009

Peter has worked for Barchester Healthcare since 2009 and has been the Head of Maintenance at Winchester House for almost as long. In addition to completing routine maintenance within the home, there are often special projects that need to be managed, such as equipment breaking down that requires fixing as soon as possible.
I am also responsible for fire safety within the home.

Matt

Matt Taylor

Job Title: Head Chef

Joined: 2009

Hi, my name is Matt Taylor and I'm a head chef at Winchester House Care Home. I have worked in hospitality all my life, I started out working in hotels and restaurants but I struggled with unsociable hours so I decided to move to the care sector. I joined Barchester in 2009 and I've never looked back. I absolutely love my job, talking to the residents, and trying to find out their likes and dislikes so I can present their food exactly the way they like it. I love coming up with new ideas to surprise and delight our residents with nutritious a flavoursome home-cooked meals.

Tanya

Tanya Goldsmith

Job Title: Head Housekeeper

Joined: 2013

Tanya's mother was a resident at Winchester House and had been very happy here. After she passed away, Tanya decided to apply for a job as member of the housekeeping team and is now Head Housekeeper, she enjoys working at the home; being able to put smiles on people’s faces every day and no day is the same!

Tracy

Tracy Baker

Job Title: Lead Activities Coordinator

Joined: 2012

Hi, my name is Tracy, I’m a lead in the activity department at Winchester House.


I have been with the company since 2012. I started in housekeeping but 3 years ago I moved over to Activities. I feel very passionate about my Residents and their well-being.

Jeric

Jeric Manalo

Job Title: RGN

Joined: 2021

Hi, my name is Jeric Manalo and I'm a registered nurse on Riverview and Shorts Terrace. I have been with Barchester since 5th of July 2021. Care is my passion and I am blessed that I am able to apply my passion at work. I am surrounded with supportive people and I look forward every day working with them.

Tracey

Tracey Coyd

Job Title: Care Practitioner

Joined: 2017

I am a Care Practitioner with Morconi and Castle Court Communities. I have been in Care for 30 years and at Winchester House since 2017. I have always had a Passion for Caring.

Sandra

Sandra Collins

Job Title: Team Leader

Joined: 2016

Hi, my name is Sandra Collins and I'm a team leader in Cathedral Square unit. I'm friendly and outgoing love spending time with my family.

Louise

Louise Parker

Job Title: Team Leader/Trainee Care Practitioner

Joined: 2019

I started working at Winchester House in 2019 as a healthcare assistant and became a Team Leader in 2020. I had worked in the care profession on and off for many years in between raising my family. I am passionate about providing quality care that each resident deserves and bringing happiness and laughter in their everyday lives.

Joie

Joie Rafil

Job Title: Unit Nurse Manager

Joined: 2022

Hello! My name is Joie, and I am the La Farge Unit Nurse Manager here at Winchester House. Originally from the Philippines, I earned my nursing degree there and was qualified in 2009. In the years that followed, I gained experience as both a private nurse and a nurse in an intensive care unit. In 2022, I came to the UK. My skills, knowledge and professionalism assist me greatly in my work here at Winchester House, where my responsibilities include interacting with clients and staff and delivering high-quality care to the people who live here. I enjoy leading my team by setting a positive example for them to follow. As the La Farge Unit Nurse Manager, my unwavering commitment to providing compassionate and effective care to our residents is what drives me each day. With a deep understanding of the complexities of nursing, coupled with my hands-on experience in demanding healthcare settings, I am confident in my ability to lead my team in delivering exceptional care to those who entrust us with their well-being. Beyond my professional qualifications, I am an enthusiastic and driven individual with a passion for making a positive impact on the lives of others. I am eager to contribute my expertise and dedication to the Winchester House community, working alongside my colleagues to create a supportive and nurturing environment for our residents.

Ioana

Ioana Mititean-Pop

Job Title: Senior RGN

Joined: 2015

I began my career in healthcare in 2013,after being 8 years a primary teacher. I joined Winchester House as a Healthcare Assistant. During my time in this role, I quickly developed a passion for providing care and recognised that I could contribute more significantly to the well-being of others. Driven by the desire to expand my skills and knowledge, I made the decision to pursue a nursing career and enrolled in nursing school in 2015.


After three years of rigorous study and hands-on training, I completed my nursing qualification and returned to Winchester House in September 2018, eager to put my education into practice. Since re-joining the team, I have continually grown within the organisation, and in 2020, I was proud to be promoted to the role of Senior Nurse.


Throughout my career, I have been committed to delivering the highest standard of care, fostering a supportive environment for both staff and residents, and continuously advancing my professional development. My journey reflects my dedication to improving patient outcomes and making a positive impact on the healthcare community.

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Myrna Simon

Job Title: Registered Nurse

Joined: 2024

I am Myrna m Simon. I completed my bachelors of nursing in 2011 at India. I worked in India as a adult nurse in a multi-speciality hospital from 2011 to 2015. Then I worked as a dialysis nurse in Saudi MOH for 7 years. In 2022 I came to UK as a senior career. I cleared all my exams and received my NMC pin on November 2023. I got my profession back and started working as a nurse march 2024 onwards.

Sachin

Sachin Antony

Job Title: Healthcare Assistant

Joined: 2023

I came for my studies in UK, While pursuing my studies, I worked part-time as a health care assistant, initially as a way to support myself financially. However, it quickly became clear that this role was more than just a job — it was a vocation.
During my time as a part-time health care assistant, I developed a strong passion for providing compassionate, person-centered care. I found great satisfaction in supporting individuals with their daily needs and contributing to their overall well-being. The connections I built with residents, families, and fellow care staff were incredibly rewarding and highlighted the vital role carers play in enhancing quality of life.
Following graduation, I made the decision to continue in healthcare full-time, joining Barchester Healthcare. The organization’s commitment to dignity, respect, and excellence in care aligned perfectly with my values. Now, as a full-time health care assistant, I bring both my academic background and hands-on experience to deliver empathetic, thoughtful, and efficient care to every resident I support.
My unique path—from business to bedside—has taught me that true success is not just measured in career progression, but in making a real difference in people’s lives every day.

Tessy

Tessy Izebizua

Job Title: Senior HCA

Joined: 2023

My name is Tessy Izevbizua, a national of Nigeria. After the completion of my master's degree program, I gained employment with Barchester Healthcare, and thanks to my team members who have made my work experience with Barchester worthwhile. I must say, i have no regrets so far working for Barchester.

Anandhu

Anandhu Pillai

Job Title: HCA

Joined: 2023

I am Anandhu Radhakrishna Pillai, works at Winchester House in La Farge Unit as Healthcare Assistant. I joined Winchester House in 2023 as a Healthcare Assistant, driven by a strong passion for providing person-centered care and supporting individuals to live with dignity, comfort, and respect. From the moment I started, I felt welcomed and supported by the team, and I've been impressed by the organisation's commitment to compassion, dignity, and professionalism.


As part of the care team, I value the opportunity to be part of someone's care journey, no matter how big or small the role may be.


I'm proud to work at Winchester House, where the team environment and values align with my own passion for providing exceptional care. I'm excited to continue growing and developing in my role, and I'm looking forward to making a positive impact on the lives of those I care for.

Deborah

Deborah Hallam

Job Title: Administration Assistant

Joined: 2017

Hi, my name is Debbie and I currently work at Winchester House as a front of the house reception. I have worked at Winchester House for 8 years in the variety of roles. These include kitchen assistant and housekeeping.


When I first came to work, my biggest concern was how i Would communicate with residents having not had much experience in a care setting.


If i have learnt anything about myself, it is that i can communicate with anybody. I get to know the residents , families and all the care professionals.


I have finally found my perfect role.

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