The food is of a high standardLaraine B(Daughter of Resident/Service User)
We are very happy that Mum is in a safe environmentLindsay G(Son of Resident/Service User)
The food is of a high standardLaraine B(Daughter of Resident/Service User)
We are very happy that Mum is in a safe environmentLindsay G(Son of Resident/Service User)
Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester.
The home provides first-class 24-hour care alongside expert care in the residential and nursing communities in addition specialist dementia care in the Memory Lane Community.
Newly opened in 2024 the home boasts an additional 16 residential ensuite bedrooms with beautiful communal living and dining and the...
Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester.
The home provides first-class 24-hour care alongside expert care in the residential and nursing communities in addition specialist dementia care in the Memory Lane Community.
Newly opened in 2024 the home boasts an additional 16 residential ensuite bedrooms with beautiful communal living and dining and the opportunity for residents and their loved ones to access a private dining space.
A team of highly-qualified staff focuses on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in care, hospitality and activities designed and delivered with individuals in mind.
They're proud of a socially active community which revolves around superb facilities alongside first-rate care.
Why not arrange a visit and see for yourself!
Contact Barchester Winchester House Care Centre to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Winchester House Care Centre for full pricing details and T&Cs.
Barchester Winchester House Care Centre has a Review Score of 9.8 (9.822) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Winchester House Care Centre has 133 reviews.
Main criticism: More staff needed.
Main criticism: More staff needed.
Our staffing levels are above the industry standard and are reviewed on a regular basis.
I live too far away for frequent visits but usually see my sister each month. She seems well cared for and reacts well with the staff, for whom the work must be difficult. She wears odd clothes, no shoes sometimes and never her glasses - not important to me, but commented upon by other visitors....
I live too far away for frequent visits but usually see my sister each month. She seems well cared for and reacts well with the staff, for whom the work must be difficult. She wears odd clothes, no shoes sometimes and never her glasses - not important to me, but commented upon by other visitors. She seems to not much like her room - a bit dark, perhaps; and loves the garden, time and weather permitting. Morning activities are highlights and I regret not being able to get there on time. The recent fall and time in hospital were, I imagine, unavoidable? Staff are always helpful to me.
I find the staff very reassuring having had a bad experience prolonged in my Mum's previous residential home and she seems content under the circumstances of her severe dementia and very well looked after.
I find the staff very reassuring having had a bad experience prolonged in my Mum's previous residential home and she seems content under the circumstances of her severe dementia and very well looked after.
I visit at least once a week and continue to be impressed with the care given by all the staff. My friend has dementia and so my comments are mainly with that visit. From the Manager through all areas I am greeted with friendliness. Any concerns I have are dealt with which is reassuring. General...
I visit at least once a week and continue to be impressed with the care given by all the staff. My friend has dementia and so my comments are mainly with that visit. From the Manager through all areas I am greeted with friendliness. Any concerns I have are dealt with which is reassuring. General concerns raised are dealt with. Medical care is comprehensive and meticulous records kept. Activities - a marvellous team of only two. Always encourage my friend to join in. She responds so well to this. Food of a very good standard. I am so grateful that my friend is being cared for at Winchester House and cannot speak highly enough of the care provided.
My husband has been here since August and he has had wonderful care. He likes all the carers and the staff and are very caring. When he first arrived from the hospital, he was in a bad way and there was a time in September when I was so concerned we would lose him, he still has his good and bad...
My husband has been here since August and he has had wonderful care. He likes all the carers and the staff and are very caring. When he first arrived from the hospital, he was in a bad way and there was a time in September when I was so concerned we would lose him, he still has his good and bad days, but I have every confidence that he is safe and well cared for and encouraged to join in all the activities. We celebrated his eightieth birthday with all the family in November.
We were made to feel welcome and loved the fact that we could pop in and visit whenever we wanted. Every effort...
We looked at quite a few care homes in the lead up to her leaving hospital and Winchester House just came out streets ahead of all the others.
A very pleasant home for my father. Very clean, good food and friendly staff. The grounds were kept very well and courtyards for the residents to sit out in provided shade from the sun. All in all I would thoroughly recommend this nursing home.
A very pleasant home for my father. Very clean, good food and friendly staff. The grounds were kept very well and courtyards for the residents to sit out in provided shade from the sun. All in all I would thoroughly recommend this nursing home.
Very friendly and approachable members of staff. Always felt welcomed. Food was good and would cater to all needs.
Very friendly and approachable members of staff. Always felt welcomed. Food was good and would cater to all needs.
Apart from one carer who was abrupt with the residents (she quickly got asked to leave), I cannot fault this home in any way, shape or form. Every single member of staff gives a friendly smile...
Apart from one carer who was abrupt with the residents (she quickly got asked to leave), I cannot fault this home in any way, shape or form. Every single member of staff gives a friendly smile to me and more importantly to my gran and her fellow residents. My gran is safe, well looked after and and happy - she tells us she loves the people here, they are kind.
My brother was made to feel welcome, safe and comfortable into his new surroundings immediately on arrival, and this has remained during his residence. He has indicated to me he is happy in the care of Winchester House, and I am grateful for this.
My brother was made to feel welcome, safe and comfortable into his new surroundings immediately on arrival, and this has remained during his residence. He has indicated to me he is happy in the care of Winchester House, and I am grateful for this.
Very happy with the care home. Excellent resident care, home kept very clean and well maintained. Food is excellent with plenty of choice. Management team are very accessible and pro-active.
Very happy with the care home. Excellent resident care, home kept very clean and well maintained. Food is excellent with plenty of choice. Management team are very accessible and pro-active.
I believe that Winchester House delivers good care in a clean and attractive environment. However I do feel that they are often under staffed and I feel that they are often so busy that they may not have the time for quality time with residents. I think that the general level of care and nursing...
I believe that Winchester House delivers good care in a clean and attractive environment. However I do feel that they are often under staffed and I feel that they are often so busy that they may not have the time for quality time with residents. I think that the general level of care and nursing is very good and I think that as far as I know my mum is treated with dignity. However I think there could be more sessions and activities for people with dementia (Alzheimer's ) to help there well being rather than the television.
Thank you for reviewing our service.
The delivery of our quality care is centred around the individual, their illness and abilities, and their choices and preferences. Whilst we provide a varied and extensive activity program and encourage all residents to participate, we respect the choices of...
Thank you for reviewing our service.
The delivery of our quality care is centred around the individual, their illness and abilities, and their choices and preferences. Whilst we provide a varied and extensive activity program and encourage all residents to participate, we respect the choices of those who do not wish to partake in all that is offered. For those residents who are may be too unwell to partake in group activities, the activity staff offer one to one time in their rooms. Our Head Chef and catering team take great pride in preparing and serving a healthy, nutritional menu that caters to a wide range of tastes. Should alternative options be required, they are only too happy to oblige. Our staffing levels exceed industry guidelines and are variable in accordance with the needs of our residents.
Very caring environment for end of life care for my mother. The staff are friendly and welcoming and provided good care. Good communication with the family from nursing, care and management staff.
Very caring environment for end of life care for my mother. The staff are friendly and welcoming and provided good care. Good communication with the family from nursing, care and management staff.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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We had a lovely time hosting a coffee morning in Wouldham Village Hall bringing people together for a morning of delicious cakes, singing, dancing and conversation. It was wonderful to...
On Sunday residents, staff and families enjoyed a wonderful afternoon performance by Victoria Paterson. She sang songs from musicals to classical and even some Elvis Presley for our communities. Everyone...
In recognition of MacMillan coffee morning, we hosted our very own fundraising event for friends, families and our community. Our talented chef, along with other staff members came together to...
There are no accreditations posted yet for Barchester Winchester House Care Centre.
Hi, I am Toni. I am the General Manager here at Winchester House. I have a BSC in nursing and have 19 Years’ experience in a care...
Hi, I am Toni. I am the General Manager here at Winchester House. I have a BSC in nursing and have 19 Years’ experience in a care setting/environment.
I am passionate about delivering a high standard of person-centred care. I do love my residents, and I will put their happiness and well-being at the heart of everything I do.
I started working at Winchester House in 2017, where I worked as a carer initially on the Memory Lane Communities, supporting our residents living...
I started working at Winchester House in 2017, where I worked as a carer initially on the Memory Lane Communities, supporting our residents living with Dementia. Through my dedication and passion for person-centred care, I progressed to a Care Practitioner before taking the role of Unit Manager on the residential Communities. I am now proud to be the Non-Clinical Deputy Manager at Winchester House as well as the Palliative Care Champion. I support both residents, families and colleagues, ensuring the highest standards of care. I have over 40 years of experience in the care sector.
I joined Winchester House in December 2022 and love working in care. It is rewarding to support residents and their families from enquiry to admission to the home and throughout their stay with us.
Hi, I am the Clinical Lead Nurse. I am a registered nurse with over 25 years’ experience. I came from the Philippines in 2006, but before then I...
Hi, I am the Clinical Lead Nurse. I am a registered nurse with over 25 years’ experience. I came from the Philippines in 2006, but before then I worked in the U.A.E as a general nurse. When I came to England, I joined Barchester Healthcare as a career and worked my way up from registered nurse to Unit manager.
I have previous experience working in facilities management within prisons and schools. I am enjoying making the home safe, comfortable and running smoothly for our residents and staff.
Hi, my name is Matt Taylor, and I'm a head chef at Winchester House Care Home. I have worked in hospitality all my life. I started out working in...
Hi, my name is Matt Taylor, and I'm a head chef at Winchester House Care Home. I have worked in hospitality all my life. I started out working in hotels and restaurants, but I struggled with unsociable hours, so I decided to move to the care sector. I joined Barchester in 2009, and I've never looked back. I absolutely love my job, talking to the residents, and trying to find out their likes and dislikes so I can present their food exactly the way they like it. I love coming up with new ideas to surprise and delight our residents with nutritious and flavoursome home-cooked meals.
Tanya's mother was a resident at Winchester House and had been very happy here. After she passed away, Tanya decided to apply for a job as a member...
Tanya's mother was a resident at Winchester House and had been very happy here. After she passed away, Tanya decided to apply for a job as a member of the housekeeping team and is now Head Housekeeper. She enjoys working at the home; being able to put smiles on people’s faces every day, and no day is the same!
Hi, my name is Tracy. I’m a lead in the activity department at Winchester House.
I have been with the company since 2012. I started in housekeeping,...
Hi, my name is Tracy. I’m a lead in the activity department at Winchester House.
I have been with the company since 2012. I started in housekeeping, but 3 years ago I moved over to Activities. I feel very passionate about my Residents and their well-being.
Hi, my name is Jeric Manalo, and I'm a registered nurse on Riverview and Shorts Terrace. I have been with Barchester since the 5th of July 2021. Care...
Hi, my name is Jeric Manalo, and I'm a registered nurse on Riverview and Shorts Terrace. I have been with Barchester since the 5th of July 2021. Care is my passion, and I am blessed that I am able to apply my passion at work. I am surrounded by supportive people, and I look forward to working with them.
Hi, my name is Sandra Collins, and I'm a team leader in the Cathedral Square unit. I'm friendly and outgoing love spending time with my family.
I started working at Winchester House in 2019 as a healthcare assistant and became a Team Leader in 2020. I had worked in the care profession on and...
I started working at Winchester House in 2019 as a healthcare assistant and became a Team Leader in 2020. I had worked in the care profession on and off for many years, in between raising my family. I am passionate about providing quality care that each resident deserves and bringing happiness and laughter into their everyday lives.
Hello! My name is Joie, and I am the La Farge Unit Nurse Manager here at Winchester House. Originally from the Philippines, I earned my nursing...
Hello! My name is Joie, and I am the La Farge Unit Nurse Manager here at Winchester House. Originally from the Philippines, I earned my nursing degree there and was qualified in 2009. In the years that followed, I gained experience as both a private nurse and a nurse in an intensive care unit. In 2022, I came to the UK. My skills, knowledge and professionalism assist me greatly in my work here at Winchester House, where my responsibilities include interacting with clients and staff and delivering high-quality care to the people who live here. I enjoy leading my team by setting a positive example for them to follow. As the La Farge Unit Nurse Manager, my unwavering commitment to providing compassionate and effective care to our residents is what drives me each day. With a deep understanding of the complexities of nursing, coupled with my hands-on experience in demanding healthcare settings, I am confident in my ability to lead my team in delivering exceptional care to those who entrust us with their well-being. Beyond my professional qualifications, I am an enthusiastic and driven individual with a passion for making a positive impact on the lives of others. I am eager to contribute my expertise and dedication to the Winchester House community, working alongside my colleagues to create a supportive and nurturing environment for our residents.
I began my career in healthcare in 2013, after being a primary teacher for 8 years. I joined Winchester House as a Healthcare Assistant. During my...
I began my career in healthcare in 2013, after being a primary teacher for 8 years. I joined Winchester House as a Healthcare Assistant. During my time in this role, I quickly developed a passion for providing care and recognised that I could contribute more significantly to the well-being of others. Driven by the desire to expand my skills and knowledge, I made the decision to pursue a nursing career and enrolled in nursing school in 2015.
After three years of rigorous study and hands-on training, I completed my nursing qualification and returned to Winchester House in September 2018, eager to put my education into practice. Since re-joining the team, I have continually grown within the organisation, and in 2020, I was proud to be promoted to the role of Senior Nurse.
Throughout my career, I have been committed to delivering the highest standard of care, fostering a supportive environment for both staff and residents, and continuously advancing my professional development. My journey reflects my dedication to improving patient outcomes and making a positive impact on the healthcare community.
I came for my studies in UK, While pursuing my studies, I worked part-time as a health care assistant, initially as a way to support myself...
I came for my studies in UK, While pursuing my studies, I worked part-time as a health care assistant, initially as a way to support myself financially. However, it quickly became clear that this role was more than just a job — it was a vocation.My unique path—from business to bedside—has taught me that true success is not just measured in career progression, but in making a real difference in people’s lives every day.
My name is Tessy Izevbizua, a national of Nigeria. After the completion of my master's degree program, I gained employment with Barchester...
My name is Tessy Izevbizua, a national of Nigeria. After the completion of my master's degree program, I gained employment with Barchester Healthcare, and thanks to my team members, who have made my work experience with Barchester worthwhile. I must say, I have no regrets so far working for Barchester.
I am Anandhu Radhakrishna Pillai, working at Winchester House in La Farge Unit as a Healthcare Assistant. I joined Winchester House in 2023 as a...
I am Anandhu Radhakrishna Pillai, working at Winchester House in La Farge Unit as a Healthcare Assistant. I joined Winchester House in 2023 as a Healthcare Assistant, driven by a strong passion for providing person-centred care and supporting individuals to live with dignity, comfort, and respect. From the moment I started, I felt welcomed and supported by the team, and I've been impressed by the organisation's commitment to compassion, dignity, and professionalism.
As part of the care team, I value the opportunity to be part of someone's care journey, no matter how big or small the role may be.
I'm proud to work at Winchester House, where the team environment and values align with my own passion for providing exceptional care. I'm excited to continue growing and developing in my role, and I'm looking forward to making a positive impact on the lives of those I care for.
Hi, my name is Debbie, and I currently work at Winchester House as a front-of-house receptionist. I have worked at Winchester House for 8 years in a...
Hi, my name is Debbie, and I currently work at Winchester House as a front-of-house receptionist. I have worked at Winchester House for 8 years in a variety of roles. These include kitchen assistant and housekeeping.
When I first came to work, my biggest concern was how I would communicate with residents, having not had much experience in a care setting.
If I have learnt anything about myself, it is that I can communicate with anybody. I get to know the residents, families and all the care professionals.
I have finally found my perfect role.
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