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- Barchester Winchester House Care Centre care home

The food is of a high standardLaraine B(Daughter of Resident/Service User)

We are very happy that Mum is in a safe environmentLindsay G(Son of Resident/Service User)


The food is of a high standardLaraine B(Daughter of Resident/Service User)

We are very happy that Mum is in a safe environmentLindsay G(Son of Resident/Service User)


Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester.
The home provides first-class 24-hour care alongside expert care in the residential and nursing communities in addition specialist dementia care in the Memory Lane Community.
Newly opened in 2024 the home boasts an additional 16 residential ensuite bedrooms with beautiful communal living and dining and the...
Care Provided by Barchester Winchester House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 123 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Winchester House Care Centre for full pricing details and T&Cs.
Contact Barchester Winchester House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Liza Burchell(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (121)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (100)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome anytime
Parking
- Free parking on site
Barchester Winchester House Care Centre Reviews (121)
Barchester Winchester House Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Winchester House Care Centre has 121 reviews.
Very caring environment for end of life care for my mother. The staff are friendly and welcoming and provided good care. Good communication with the family from nursing, care and management staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2021Good
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (85) & Events (7)
- 28 Jul 2026
On Saturday evening we held a Cheese and Wine Evening for members of our local community. We had a good turnout and lots of residents and their families came along...
- 14 Jul 2026
As Nutrition and Hydration Month draws to a close, we'd like to take a moment to say a heartfelt thank you to our incredible kitchen team. ?? Every day, you...
- 14 Jul 2026
Winchester House Open Day We are holding an open day here at Winchester House on the Saturday the 22nd of August. Please feel free to come along and have a...
- 03 Aug 2026Organiser: Barchester Winchester House Care Centre
- 22 Aug 2026Organiser: Barchester Winchester House Care Centre
- 28 Aug 2026Organiser: Barchester Winchester House Care Centre
Awards / Recognitions (98)
- 09 Jul 2026Recipient: Barchester Winchester House Care Centre
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Winchester House Care Centre.
Meet the Team (18)

Hi, my name is Liza, and I am the General Manager here at Winchester House. Welcome to our website!
I have a degree in Nursing and have been a registered nurse for about 30 years. I also have a diploma in Healthcare Leadership and Management level 5.
I came over here in 2000 from the Philippines as an overseas nurse. I have a variety of experience in supporting the young physically disabled/neuro-disability, palliative care, elderly care and dementia care. I have worked on different levels of care and management, including healthcare assistant, nurse trainee, staff nurse, unit manager and deputy manager, general manager until I became the General Manager of Winchester House in January 2020.
I have excellent leadership skills and I am very passionate in what I do. I am highly motivated and challenges interest me. I am an open, honest and approachable person.
At Winchester House, I lead the team with integrity and I motivate and empower people to embrace the change with me in achieving success and will continue to look for ways to improve the life of our residents. I always go the extra mile to ensure that residents get the best quality care we can offer.

Hi, I am Toni. I am the Clinical Deputy Manager here at Winchester House. I have a BSC in nursing and have 19 Years’ experience in a care setting/environment.
I am passionate about delivering a high standard of person-centred care. I do love my residents, and I will put their happiness and well-being at the heart of everything I do.

I started working at Winchester House in 2017, where I worked as a carer initially on the Memory Lane Communities, supporting our residents living with Dementia. Through my dedication and passion for person-centred care, I progressed to a Care Practitioner before taking the role of Unit Manager on the residential Communities. I am now proud to be the Non-Clinical Deputy Manager at Winchester House as well as the Palliative Care Champion. I support both residents, families and colleagues, ensuring the highest standards of care. I have over 40 years of experience in the care sector.

I joined Winchester House in December 2022 and love working in care. It is rewarding to support residents and their families from enquiry to admission to the home and throughout their stay with us.

Hi, I am the Clinical Lead Nurse. I am a registered nurse with over 25 years’ experience. I came from the Philippines in 2006, but before then I worked in the U.A.E as a general nurse. When I came to England, I joined Barchester Healthcare as a career and worked my way up from registered nurse to Unit manager.

Peter has worked for Barchester Healthcare since 2009 and has been the Head of Maintenance at Winchester House for almost as long. In addition to completing routine maintenance within the home, there are often special projects that need to be managed, such as equipment breaking down that requires fixing as soon as possible.
I am also responsible for fire safety within the home.

Hi, my name is Matt Taylor, and I'm a head chef at Winchester House Care Home. I have worked in hospitality all my life. I started out working in hotels and restaurants, but I struggled with unsociable hours, so I decided to move to the care sector. I joined Barchester in 2009, and I've never looked back. I absolutely love my job, talking to the residents, and trying to find out their likes and dislikes so I can present their food exactly the way they like it. I love coming up with new ideas to surprise and delight our residents with nutritious and flavoursome home-cooked meals.

Tanya's mother was a resident at Winchester House and had been very happy here. After she passed away, Tanya decided to apply for a job as a member of the housekeeping team and is now Head Housekeeper. She enjoys working at the home; being able to put smiles on people’s faces every day, and no day is the same!

Hi, my name is Tracy. I’m a lead in the activity department at Winchester House.
I have been with the company since 2012. I started in housekeeping, but 3 years ago I moved over to Activities. I feel very passionate about my Residents and their well-being.

Hi, my name is Jeric Manalo, and I'm a registered nurse on Riverview and Shorts Terrace. I have been with Barchester since the 5th of July 2021. Care is my passion, and I am blessed that I am able to apply my passion at work. I am surrounded by supportive people, and I look forward to working with them.

Hi, my name is Sandra Collins, and I'm a team leader in the Cathedral Square unit. I'm friendly and outgoing love spending time with my family.

I started working at Winchester House in 2019 as a healthcare assistant and became a Team Leader in 2020. I had worked in the care profession on and off for many years, in between raising my family. I am passionate about providing quality care that each resident deserves and bringing happiness and laughter into their everyday lives.

Hello! My name is Joie, and I am the La Farge Unit Nurse Manager here at Winchester House. Originally from the Philippines, I earned my nursing degree there and was qualified in 2009. In the years that followed, I gained experience as both a private nurse and a nurse in an intensive care unit. In 2022, I came to the UK. My skills, knowledge and professionalism assist me greatly in my work here at Winchester House, where my responsibilities include interacting with clients and staff and delivering high-quality care to the people who live here. I enjoy leading my team by setting a positive example for them to follow. As the La Farge Unit Nurse Manager, my unwavering commitment to providing compassionate and effective care to our residents is what drives me each day. With a deep understanding of the complexities of nursing, coupled with my hands-on experience in demanding healthcare settings, I am confident in my ability to lead my team in delivering exceptional care to those who entrust us with their well-being. Beyond my professional qualifications, I am an enthusiastic and driven individual with a passion for making a positive impact on the lives of others. I am eager to contribute my expertise and dedication to the Winchester House community, working alongside my colleagues to create a supportive and nurturing environment for our residents.

I began my career in healthcare in 2013, after being a primary teacher for 8 years. I joined Winchester House as a Healthcare Assistant. During my time in this role, I quickly developed a passion for providing care and recognised that I could contribute more significantly to the well-being of others. Driven by the desire to expand my skills and knowledge, I made the decision to pursue a nursing career and enrolled in nursing school in 2015.
After three years of rigorous study and hands-on training, I completed my nursing qualification and returned to Winchester House in September 2018, eager to put my education into practice. Since re-joining the team, I have continually grown within the organisation, and in 2020, I was proud to be promoted to the role of Senior Nurse.
Throughout my career, I have been committed to delivering the highest standard of care, fostering a supportive environment for both staff and residents, and continuously advancing my professional development. My journey reflects my dedication to improving patient outcomes and making a positive impact on the healthcare community.

During my time as a part-time health care assistant, I developed a strong passion for providing compassionate, person-centered care. I found great satisfaction in supporting individuals with their daily needs and contributing to their overall well-being. The connections I built with residents, families, and fellow care staff were incredibly rewarding and highlighted the vital role carers play in enhancing quality of life.
Following graduation, I made the decision to continue in healthcare full-time, joining Barchester Healthcare. The organization’s commitment to dignity, respect, and excellence in care aligned perfectly with my values. Now, as a full-time health care assistant, I bring both my academic background and hands-on experience to deliver empathetic, thoughtful, and efficient care to every resident I support.
My unique path—from business to bedside—has taught me that true success is not just measured in career progression, but in making a real difference in people’s lives every day.

My name is Tessy Izevbizua, a national of Nigeria. After the completion of my master's degree program, I gained employment with Barchester Healthcare, and thanks to my team members, who have made my work experience with Barchester worthwhile. I must say, I have no regrets so far working for Barchester.

I am Anandhu Radhakrishna Pillai, working at Winchester House in La Farge Unit as a Healthcare Assistant. I joined Winchester House in 2023 as a Healthcare Assistant, driven by a strong passion for providing person-centred care and supporting individuals to live with dignity, comfort, and respect. From the moment I started, I felt welcomed and supported by the team, and I've been impressed by the organisation's commitment to compassion, dignity, and professionalism.
As part of the care team, I value the opportunity to be part of someone's care journey, no matter how big or small the role may be.
I'm proud to work at Winchester House, where the team environment and values align with my own passion for providing exceptional care. I'm excited to continue growing and developing in my role, and I'm looking forward to making a positive impact on the lives of those I care for.

Hi, my name is Debbie, and I currently work at Winchester House as a front-of-house receptionist. I have worked at Winchester House for 8 years in a variety of roles. These include kitchen assistant and housekeeping.
When I first came to work, my biggest concern was how I would communicate with residents, having not had much experience in a care setting.
If I have learnt anything about myself, it is that I can communicate with anybody. I get to know the residents, families and all the care professionals.
I have finally found my perfect role.
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