
We are very impressed with the overall care/nursing service being given to our Mum.Susan G(Daughter-in-law of Resident/Service User)



We are very impressed with the overall care/nursing service being given to our Mum.Susan G(Daughter-in-law of Resident/Service User)



Situated within the town centre, overlooking a golf course Whitstable Nursing Home affords easy access to the seafront and other local amenities. The home has its own unique character presenting a home like environment for service users to enjoy.
24hr Registered Nurse cover provides care to meet the individual needs of service users assessed as requiring a Nursing and Dementia care environment.
Care Provided by Whitstable Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Whitstable Nursing Home for full pricing details and T&Cs.
Contact Whitstable Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Katherine Green(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (7)
- Single Rooms with ensuite Wet Room (3)
Whitstable Nursing Home Reviews (48)
Whitstable Nursing Home has a Review Score of 9.6 (9.612) out of 10, based on 16 reviews in the last 2 years.
Over all time Whitstable Nursing Home has 48 reviews.
Staff were welcoming and friendly. Parking available with easy access. There was an unhurried air of calm and orderliness everywhere with a real sense of privacy. The main meals and refreshments more than just acceptable. They are appetising.
Whilst Visiting my Godmother I felt I should say that Whitstable Nursing Home is lovely. The Staff are warm and friendly and are always polite and welcoming. The home is secure whilst not feeling you are locked in. My Godmother is very happy and seems well looked after.
The staff are very patient, kind, understanding and thorough. They cannot be faulted for their dedication. Mum is very happy here, and we as a family feel very at ease with Mum being here. Without the expereince of having a loved one in a nursing home, Whitstable House has proved to be a comforting place for mum to be. She could do with more stimulation, and feel but understands the difficulties involved in achieving this. Overall, very, very happy.
As a friend of a resident, I have always been welcomed and feel welcome at Whitstable Nursing Home. My friend appears to be happy and well cared for. I only visit my friend in her room, so I cannot comment on food, drink and activities.
My experience so far has been very satisfactory, very helpful staff and a pleasant atmosphere. My husband seems very well cared for and all his personal needs are taken care of.
Staff were like a family to my mother-in-law, they were kind and couldn't do enough for her. They always welcomed us in with a smile and warmth. Would at any time recommend the home to friends and family.
The only criticism we would have is the obvious lack of investment into the building and business. Whilst not unserviceable, some areas of the home looked tired and there are areas (some outside) that would benefit from an overhaul. Additionally, it seems that the staff are the key to the success of this business but this is not adequately recognised. Owners - do better!
My mother came to be in this nursing home after she had a few months in hospital, unfortunately she was under palliative care as there was not a lot of hope of a full recovery, the team at this home were exceptionally kind and always willing to try with my mum, everyone one was amazing to the end when her condition got the better of her, I can't thank them enough.
My Dad has recently moved into Whitstable Nursing Home and I cannot fault the care that has been displayed to him. All of the staff are supportive of not only him but me as it is very daunting to put a loved one into a care home. They have made us both feel very welcome and part of a family. His room is really bright and we've been able to put up pictures which make it seem much more homely. The location of the home is so central to Whitstable and I've been able to take him out to the beach and into the town, which is great. All I want is my dad to be happy and safe and cared for and he certainly is at Whitstable Nursing Home.
My brother-in-law was placed in the home a week or so before he died. He was so well looked after by all the staff and we could not have wished a better end for him. All the staff also looked after us so well. We consider ourselves so lucky because my father had also been cared for by the very same staff a few years before, they seem almost like a family. Thank you.
My mother was a resident of Whitstable Nursing Home from Novenber 2024 -February 2025. Her time there, although short, was very happy and she received excellent care from the Nursing staff. Everyone there was attentive and caring and my mother expressed to me on a number of occasions that she felt happy and content at the home. The meals, freshly prepared from the on site kitchen were excellent and the residents nutritional needs are well catered for. As I did not live locally, the staff kept me well informed and I was always able to speak to my mother by telephone when not able to visit We will be forever grateful to the nursing staff for making my mother's end of life not just comfortable but peaceful and dignified. I would have no hesitation in recommending The Whitstable Nursing Home.
Overall the care was good with particular individuals exceptional. Generally I was made to feel welcome and all the staff team made time to cheer the day up.
The nursing care was good, the kitchen, laundry and cleaning staff were hard working and versatile.
Placing my mother in a nursing home was a difficult but necessary decision. She has been in the home for nearly three years and we have been delighted with her care. As her health conditions have progressed, the team have adapted to changing needs. Beyond great clinical care, the staff have been kind and professional, treating Mum like a family member. We are delighted that we chose Whitstable Nursing Home.
Impressive location and appearance from the outside. Great staff are friendly, helpful, kind and considerate. Good facilities, events and plenty of staff on hand to provide support.
I have been very impressed with this home each time I have visited my good friend.
Mum has been at Whitstable Nursing Home for 2.5 years now and throughout that time every care standard, staff and overall friendly, family feel of the home has been exceptional. As an ex-registered mental health nurse who was based in the community and had to visit dozens of nursing and residential homes on a regular basis, I more than understand the pressures of intensive caregiving and this home has always delivered amazing care to both my mother and other residents on a consistent basis. I cannot thank everyone here enough for the ongoing outstanding care they are giving to Mum.
She was often found in uncomfortable sleeping positions, not getting the help she deserved. I found her heart medications on the floor of her room. She was injured here during care where staff failed to send her to the hospital for a leg haematoma, staff would not admit to how it happened, this injury and total lack of care has caused our relative almost a year of absolute pain and discomfort. It's a shame our relative went here as she would not have been injured, no one cared enough to send her to the hospital for the correct treatment. Staff qualifications and skills need reassessing and the ones who severely injured our relative need sacking.
I am sorry that you were not happy with the service provided by Whitstable Nursing Home. We always aim to work closely with relatives of our residents and on this occasion, your concerns were discussed with you and Social Services using our existing open-door policy and complaints procedure. We value your feedback and are committed to learning from this experience.
My dad is very happy. Staff are very helpful and caring. Very friendly atmosphere. Due to staff, us visitors are treated very well. It seems to be like one big family.
Well done Whitstable Nursing Home! Thank you.
Thank you for your kind words, it is a pleasure to care for your husband and to have met you in the process.
Very homely with a very good atmosphere. Staff are always on hand and professional. Residents are never alone and staff are always doing, never just sitting around. The home is warm and inviting and feels like a real home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitstable Nursing Home.
There are no upcoming events for Whitstable Nursing Home.
Awards / Recognitions (5)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Whitstable Nursing Home.
Meet the Team (1)

I have worked at Whitstable Nursing Home since 2008. I have been a qualified RGN for 11 years and have worked at K&C Hospital on several wards, the stroke unit, the elderly rehab and general medicine. I am very Passionate about high standards of care at Whitstable, and I am very proud of the team I have around me. I am forever striving to find new ways of shaping the Care we provide at Whitstable, to ensure that it is a place where every individual living here can be proud to call home.
Frequently Asked Questions about Whitstable Nursing Home
What types of Care is Whitstable Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whitstable Nursing Home have?
There are 20 Single Rooms and 7 Couples/Companion Rooms.
What are the Facilities & Services at Whitstable Nursing Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Whitstable Nursing Home to the centre of Whitstable?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitstable Nursing Home to verify any information. View our terms and conditions. Whitstable Nursing Home has an Enhanced Service -more info.