
All the staff kind, friendly, helpful and supportiveMaurice L(Son of Resident/Service User)

we could not fault the facilities and the attention given to himJohn H(Son of Resident/Service User)

A huge thank you on behalf of myself and the rest of the family.Pamela J(Daughter of Resident/Service User)

All the staff kind, friendly, helpful and supportiveMaurice L(Son of Resident/Service User)

we could not fault the facilities and the attention given to himJohn H(Son of Resident/Service User)

A huge thank you on behalf of myself and the rest of the family.Pamela J(Daughter of Resident/Service User)

Wilmington Manor provides a peaceful place for residents to receive residential and nursing care in a safe and homely environment. People requiring respite, convalescence and palliative care are also welcomed into the home.
Converted and extended from a manor house, residents keen on gardening are encouraged to participate, whether lightly or regularly depending on how they please.
The home has two lounges to choose from at the home, as well as the...
Wilmington Manor provides a peaceful place for residents to receive residential and nursing care in a safe and homely environment. People requiring respite, convalescence and palliative care are also welcomed into the home.
Converted and extended from a manor house, residents keen on gardening are encouraged to participate, whether lightly or regularly depending on how they please.
The home has two lounges to choose from at the home, as well as the dining room, and if they prefer residents are free to dine in the comfort of their own room. Seasonal menus are created by the home’s chef who understands the needs and tastes of each individual.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Dedicated activity coordinators help ensure residents are able to pursue their hobbies and interests, as well as organising a range of activities which include bingo, quizzes, flower arranging and music sessions, there is so much for residents to enjoy. Regular trips out are also enjoyed as are shopping trips and themed monthly events.
Follow the home on Facebook to find out more about the great things that go on day to day.
Care Provided by Wilmington Manor Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 50 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
Please contact us for more information.
The price(s) shown are provided by the care home. Contact Wilmington Manor Care Home for full pricing details and T&Cs.
Contact Wilmington Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Emma Staples (Interim Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (50)
Visiting
- The home is less than a mile from the A2, and they have on-site parking. Alternatively, Dartford train station will connect you with London Cannon Street in under an hour.
Parking
- Onsite parking available.
Wilmington Manor Care Home Reviews (113)
Wilmington Manor Care Home has a Review Score of 9.4 (9.434) out of 10, based on 27 reviews in the last 2 years.
Over all time Wilmington Manor Care Home has 113 reviews.
I visited Wilmington Manor a few months ago looking for a home for my mum, I was warmly greeted and shown around. The manager stayed in touch with me while I was waiting for my mum to come out of hospital. I am very pleased to say my mum is now a Resident at Wilmington Manor.
I visited Wilmington Manor a few months ago looking for a home for my mum, I was warmly greeted and shown around. The manager stayed in touch with me while I was waiting for my mum to come out of hospital. I am very pleased to say my mum is now a Resident at Wilmington Manor.
Thank you for your feedback. We hope Wilmington Manor care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.
There is on several occasions a smell of urine in my mum's room, the carpet would need cleaning more often. I also would like a bit more communication from the carehome such as what toiletries my mum needs.
There is on several occasions a smell of urine in my mum's room, the carpet would need cleaning more often. I also would like a bit more communication from the carehome such as what toiletries my mum needs.
Thank you for your feedback. We are sorry to hear about your concerns regarding the odour in your mum's room and the communication around her personal care needs. Your comments have been shared with the management team, and we will review both the cleaning arrangements and how we keep families...
Thank you for your feedback. We are sorry to hear about your concerns regarding the odour in your mum's room and the communication around her personal care needs. Your comments have been shared with the management team, and we will review both the cleaning arrangements and how we keep families informed. We appreciate you taking the time to share your experience and will use your feedback to help improve our service.
Waiting time for attention is too long. Night staff service lacks attention to detail and common sense/empathy. Most day staff are good and do their very best but in view of the above, staffing levels must be too low.
Waiting time for attention is too long. Night staff service lacks attention to detail and common sense/empathy. Most day staff are good and do their very best but in view of the above, staffing levels must be too low.
We are sorry to hear that you felt the waiting time for attention was too long and that your experience with some members of the night team did not meet your expectations.
We will ensure...
Thank you for taking the time to share your feedback regarding your experience at Wilmington Manor Care Home.We are sorry to hear that you felt the waiting time for attention was too long and that your experience with some members of the night team did not meet your expectations.
We will ensure that your feedback is shared and addressed with the team. We are also reviewing the concerns you have raised regarding responsiveness, attention to detail and communication during night shifts to identify any improvements that can be made. We value all feedback as it helps us to continuously improve the quality of care and service we provide. Thank you again for bringing these matters to our attention.
Staff are friendly, helpful and very welcoming. A homely environment, sensitive to the residents' needs.
Staff are friendly, helpful and very welcoming. A homely environment, sensitive to the residents' needs.
We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your experience. We're delighted to hear that you're pleased with the facilities at Wilmington Manor. We work hard to ensure our home feels welcoming, comfortable...
We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your experience. We're delighted to hear that you're pleased with the facilities at Wilmington Manor. We work hard to ensure our home feels welcoming, comfortable and well cared for. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Good very pretty place. Mom loved all the staff & is looking forward to maybe coming back full time in the future. Lots for her to do.
Good very pretty place. Mom loved all the staff & is looking forward to maybe coming back full time in the future. Lots for her to do.
Thank you for your lovely review. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We look forward to welcoming you and Mum back to Wilmington Manor soon.
Wonderful staff, who are so helpful and thoughtful, lots of activities to do. Great choice of food. Mum is very happy here. Thank you.
Wonderful staff, who are so helpful and thoughtful, lots of activities to do. Great choice of food. Mum is very happy here. Thank you.
We appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We hope to continue providing your loved one with the best possible care.
Mum and I feel that generally the care is very good. Sometimes there are some communication issues between staff. Call bell is often on the floor despite constant reminders to staff. (A pendant was ordered for mum on 13/8 and has still not appeared.
Mum and I feel that generally the care is very good. Sometimes there are some communication issues between staff. Call bell is often on the floor despite constant reminders to staff. (A pendant was ordered for mum on 13/8 and has still not appeared.
We are sorry to learn of your concerns regarding communication between staff and the delays you have...
Thank you for taking the time to leave a review and for your positive comments regarding the care provided to your mum. We are pleased to hear that you feel the overall care is very good.We are sorry to learn of your concerns regarding communication between staff and the delays you have experienced. We take all feedback seriously and are committed to continuously improving our service. The home's management will reach out to you to discuss your concerns further.
Thank you again for bringing these matters to our attention. Your feedback is invaluable in helping us enhance the experience and care we provide to our residents and their families.
Fabulous welcome for my Mum's arrival for respite. She looked very happy!
Fabulous welcome for my Mum's arrival for respite. She looked very happy!
Thank you for your lovely review. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. Please don't hesitate to reach out if there's anything more we can do.
Very welcoming from the start had a lovely cup tea and chat with my friend
Very welcoming from the start had a lovely cup tea and chat with my friend
Thank you for your feedback. We're so glad that the warmth and kindness of our staff have come through in your experience. We are looking forward to seeing you again.
I find my mum's care very good and staff are very understanding.
I find my mum's care very good and staff are very understanding.
We appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience. We're committed to making every day as positive and comfortable as possible for your loved one.
This has been just what Dad needed to help him adjust to new health conditions and mobility issues, in the time he has been at Wilmington he has come on leaps and bounds. Myself and my family are truly grateful. Many thanks.
This has been just what Dad needed to help him adjust to new health conditions and mobility issues, in the time he has been at Wilmington he has come on leaps and bounds. Myself and my family are truly grateful. Many thanks.
Thank you for taking the time to leave your review. Hearing that our care has made a difference to you and your family is truly rewarding and we hope to continue providing your loved one with the best possible care.
It would benefit from having good stable management, since my mother has been a resident there has been several changes. this needs to be addressed ASAP. I feel that some of the carers are a little lax at times.
It would benefit from having good stable management, since my mother has been a resident there has been several changes. this needs to be addressed ASAP. I feel that some of the carers are a little lax at times.
We are currently undertaking an active recruitment process for a permanent Home Manager and are committed to appointing the right person...
Thank you for taking the time to share your feedback. We appreciate your comments and understand the importance of having consistent leadership within the home.We are currently undertaking an active recruitment process for a permanent Home Manager and are committed to appointing the right person to lead Wilmington Manor and continue delivering high-quality care for our residents. In the meantime, our Regional Support Manager is providing oversight and support to the home, working closely with the Clinical Deputy Manager and wider team to ensure continuity of leadership, support for colleagues, and a positive experience for residents and their families.
We remain focused on maintaining high standards of care and service and thank you for your patience and understanding during this transition period.
Mum has been at Wilmington a year now. She has settled down well and is happy. The staff are kind and friendly which has helped Mum to settle. She is well looked after and has made friends with other residents. Saturday was the annual garden party which was well organised by staff and carers. The...
Mum has been at Wilmington a year now. She has settled down well and is happy. The staff are kind and friendly which has helped Mum to settle. She is well looked after and has made friends with other residents. Saturday was the annual garden party which was well organised by staff and carers. The kitchen supplied a lovely afternoon tea. Many families of residents came and it was enjoyed by everyone. The staff worked hard to make it a success.
We appreciate you taking the time to leave us your comments. It is wonderful to hear that your Mum has settled in comfortably with us and it is always wonderful to hear words like "Kind" and "Friendly" being used to describe our staff. We're committed to continuing to support you and your family in every way we can.
The Hawaiian Garden Party on Sat 25th July 2026 was an enjoyable afternoon for both residents and family members attending. The staff worked very hard to ensure residents were taken into the garden. The activity staff provided an entertaining event and deserve thanks and praise. The buffet food was...
The Hawaiian Garden Party on Sat 25th July 2026 was an enjoyable afternoon for both residents and family members attending. The staff worked very hard to ensure residents were taken into the garden. The activity staff provided an entertaining event and deserve thanks and praise. The buffet food was excellent, supplied by the catering team! Well done all!
We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you had a brilliant time at the Garden Party and thank you for recognizing the care and dedication of our team. We're looking forward to creating many more happy memories with you and your family.
The home is very friendly and the staff are caring and kind
The home is very friendly and the staff are caring and kind
We appreciate you sharing your experience with our home. It is always lovely to hear words like "Kind" and "Caring" being used to describe our staff. We're committed to continuing to support you and your family in every way we can.
A lovely afternoon in the sunshine! Staff work very to put on entertainment. The music and buffet were excellent! Not to mention Eddie the donkey! So well behaved.
A lovely afternoon in the sunshine! Staff work very to put on entertainment. The music and buffet were excellent! Not to mention Eddie the donkey! So well behaved.
We appreciate you sharing your experience with our home. It is wonderful to hear that you had a great afternoon at Wilmington Manor Care Home. Thank you for recognizing the care and dedication of our team. Please don't hesitate to reach out if there's anything more we can do.
The standard of care continues to be good superlative in some cases. Friendly atmosphere with plenty to occupy the mind or body. Have been here for approaching three years I have had no regrets.
The standard of care continues to be good superlative in some cases. Friendly atmosphere with plenty to occupy the mind or body. Have been here for approaching three years I have had no regrets.
Thank you for your lovely review. It is incredible to hear how much you enjoy living at Wilmington Manor after so many years and that the standard is as high as the day you arrived. We are proud to have such dedicated and caring staff.
It has been a bit up and down. At times there are not enough carers when needed, but they do their best. I have asked for beakers to be replaced as tea stains showing when water inside. Regular meetings for families and residents are a plus. This has assisted when raising any issues. All the staff...
It has been a bit up and down. At times there are not enough carers when needed, but they do their best. I have asked for beakers to be replaced as tea stains showing when water inside. Regular meetings for families and residents are a plus. This has assisted when raising any issues. All the staff on duty on my sisters birthday made the day a very happy one. Thank you all. Staff are doing their best under, at times, difficult situations.
We're so grateful that you've taken the time to share your thoughts. We are pleased to hear that your Sister had a wonderful birthday. Our resident's health and well being is an absolute priority, so we will discuss your feedback with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
Can't praise the staff at Wilmington Manor enough. They look after my MIL brilliantly. She has a lovely bright double aspect room that's cleaned daily. Wonderful meals cooked by the staff in the kitchen. Daily activities to keep residents occupied. There's nothing I've been unhappy with.
Can't praise the staff at Wilmington Manor enough. They look after my MIL brilliantly. She has a lovely bright double aspect room that's cleaned daily. Wonderful meals cooked by the staff in the kitchen. Daily activities to keep residents occupied. There's nothing I've been unhappy with.
Thank you for your lovely review. It's lovely to know that you found the surroundings here pleasant and well maintained, we want our residents to feel at home from the moment they arrive. We're pleased to hear that your mother-in-law enjoys our activities program: our team works hard to make sure...
Thank you for your lovely review. It's lovely to know that you found the surroundings here pleasant and well maintained, we want our residents to feel at home from the moment they arrive. We're pleased to hear that your mother-in-law enjoys our activities program: our team works hard to make sure there's something for everyone to take part in. Please don't hesitate to reach out if there's anything more we can do.
My Mum has lived at Wilmington Manor for 21 months and is now sadly near the end of her life. The care she is receiving is compassionate, kind and professional. The Home is very clean, the laundry service is first class, the kitchen/dining staff are excellent and the carers/nurses are lovely....
My Mum has lived at Wilmington Manor for 21 months and is now sadly near the end of her life. The care she is receiving is compassionate, kind and professional. The Home is very clean, the laundry service is first class, the kitchen/dining staff are excellent and the carers/nurses are lovely. Activities are varied and Robert brings in The Metro newspaper every day for everyone. Friday is Louise's day for hairdressing. There are events arranged for entertainment and keep fit too. Mum loved a ride in her wheelchair around the grounds, looking at the flowers and trees. Its possible to go right round the house. The gardener does a brilliant job keeping the leaves off the lawn too. Overall we have made some lovely friends at Wilmington Manor.
We appreciate you taking the time to write this during what must be a very difficult time. We are happy to hear you feel like a part of our Wilmington Manor family. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hearing that our care has made a...
We appreciate you taking the time to write this during what must be a very difficult time. We are happy to hear you feel like a part of our Wilmington Manor family. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hearing that our care has made a difference to you and your family is truly rewarding. Hopefully you will go away from this feeling like your loved one received the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 September 2026Nursing and residential en-suite bedrooms available.
News (1) & Events (0)
- 10 Sep 2026
The Mayor of Dartford, Councillor Avtar Sandhu MBE, attended two local summer fair events at two Bupa Care Homes last Saturday. Embracing community spirit and engaging with residents, staff and...
There are no upcoming events for Wilmington Manor Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Wilmington Manor Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Wilmington Manor Care Home
What types of Care is Wilmington Manor Care Home registered for?
Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wilmington Manor Care Home have?
There are 50 Single Rooms.
What are the Facilities & Services at Wilmington Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Wilmington Manor Care Home to the centre of Dartford?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wilmington Manor Care Home to verify any information. View our terms and conditions. Wilmington Manor Care Home has an Enhanced Service -what an Enhanced Service includes.