Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
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9.5 80 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.
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Care Provided by Withens Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1623
  • RESPITE Self-Funded Nursing Care: from £1705

*All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gurpreet Vara (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Withens Nursing Home Reviews (80)

9.5

Withens Nursing Home has a Review Score of 9.5 (9.539) out of 10, based on 35 reviews in the last 2 years.
Over all time Withens Nursing Home has 80 reviews.

Overall Experience
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Reviewer Connection to Withens Nursing Home
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Review from Brian J (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently installed at Withens Nursing Home. So far everything is fine and staff friendly and compassionate. Very pleased.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home

Thank you for your kind feedback. We're so pleased to hear that your early experience at Withens Nursing Home has been positive and that you've found the staff friendly and compassionate. Your words mean a great deal to the team.

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Review from Jacqueline M (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place. Mum can be very difficult a lot of the time but the carers are wonderful people very calm and patient. They will bend over backwards to help you. I would say there are not enough carers as they are always busy and at times mum has to wait an hour to return to her room after lunch. Overall
everyone there is brilliant.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home

Thank you for your honest and thoughtful review. We are pleased to hear that you find the team calm, patient, and supportive in caring for your mum. We also value your feedback about staffing and will ensure it is shared with the management team who will take any action needed. Your kind words about our carers will be appreciated by everyone here.

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Review from C M (Son-in-law of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law like most of the staff but sometimes her mind has replace their faces with people she is not keen on, and in that situation they excel. The nurses are patient and offer great care. Even the receptionist is brilliant as she reminds her of her friend from when she was 13. They could
improve with an added cleaners or extra 3 - 4 carers just to help as they seems to be run off their feet.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home

Thank you for your thoughtful review. We're so pleased to hear your mother-in-law feels well cared for and that the team's patience and kindness shine through in their support. Your kind words about the nurses and receptionist will mean a great deal. We also value your feedback about staffing, which will be shared with the management team.

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Review from P G (Sister of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My brother was admitted to 'Withens Nursing Home' from hospital to a 6 week assessment bed. The 'room' was extremely small, only big enough to take a single bed and a wardrobe with a sink. No chairs! He had only one window with no overlook except a tree. He had a diagnosis of emphysema. Unfortunately,
he passed away suddenly on Wednesday, the 9th of April unexpectedly. I had informed the nursing staff on Monday that he was chesty and coughing. The manager is not a nice person; his personality was awful. The care staff were wonderful. The nurses were mostly arrogant and did not in my opinion, do their best of care. I was my brother's next of kin. If I had known what an awful place it is I would've fought more to move him. I do not see one of the residents out of bed any time.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for sharing your feedback. I'm truly sorry to hear that your experience with our home has not met your expectations. Please accept our sincere apologies for any disappointment or concerns you've encountered. As a team, we care deeply about every residents and their families, it is upsetting to hear that you don't feel fully supported. Our nursing and care staff work in this sector because we genuinely want to help and care for others - it's at the heart of everything we do. Your comments matter to us, and we would appreciate the opportunity to discuss any specific concerns so we can better support family and residents in the future.We understand that the home is not purpose-built, which means that some rooms may be smaller than what newer facilities offer. However, we always aim to make our spaces as comfortable as possible and do have chairs and additional furniture available should this help enhance the room's usability. Best Lee

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Review from R B (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulous care home with fabulous staff. It was warm and welcoming and treated my dad with dignity and respect.
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Review from J W (Son of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Withens Nursing Home, managers, nurses, carers, maintenance & chef are fantastic. Attentive and empathetic and truly understands my dad's complicated needs. I couldn't wish my dad to be anywhere else. Rooms, facilities, safety, food & drink and more couldn't be better. The key thing
is knowing your loved one is safe, warm and cared for.
A+++++ thank you.
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Review from G H (Son of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. my mother is very happy living at Withens. The staff are caring and cater for all my mother's needs, they always make a special effort to keep the residents engaged and happy.
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Review from James B (Friend of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my friend in the care home you can really tell that the staff are incredibly caring and take real pride in their work.
The home has a very friendly and kind atmosphere where everybody's needs are catered for.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you so much for your lovely feedback. Best

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Review from Laura C (Relative of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their family.
They even have a wonderful therapy dog that visits and brightens up the day!
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we all love when Sooty visit's our residents. Best General Manager

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Review from Clive H (Son of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Withens on the 16th of December. And our first impressions have been very positive. The staff are very friendly and welcoming, both to Mum and us the family. The home itself is also bright and airy with plenty of room. But most importantly the level of care seems excellent.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Clive, Thank you for your lovely review, it is very pleasing to know that mum has settled in so well here at WIthens.

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Review from Sue B (Friend of Resident) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting The Withens Nursing Home for a few months to see my friend. I have always been made to feel welcome. The home is genuinely a home from home to the residents who are so well cared for. From the carers to the activities they really do try to cater for everyone. My friend is encouraged
to join other residents in the lounge where they have many activities but on days when she feels like staying in her room the staff visit regularly to check on her and always with a smile.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, we are so pleased that your loved one feels so settled and happy with day to day life here at Withens.

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Review from H E (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose this home for Mum because it felt instantly homely and welcoming. All staff that I've met have been friendly, helpful and genuinely caring and even though Mum is bed-bound and can't take part in activities, the lovely activities staff do come in to chat to her too. We particularly liked the
fact that some staff have been at Withens for many years. Mum's dietary needs are well catered for, the food is good and freshly cooked on the premises daily, there's always plenty on offer, even if it's not on the menu. Mum's room (with lovely garden view) seemed to have been freshly decorated before arrival and every effort was made by the caretaker to help make her room and outlook personalised, hanging pictures and he even put fairy lights up for her! It's been two months since Mum came here and I honestly feel we made the right and best choice in homes for her in our area. Thank you all.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review and feedback, we are so glad Mum has settled so well.

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Review from J D (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother joined Withens at the end of August and I must say how impressed I am with her care so far. Any teething problems were quickly resolved by the superb management and the whole team. The fact that some of the staff have been at Withens for over 20 years speaks volumes. The food is excellent,
and the ongoing refurbishments are making it even more comfortable for all of the residents and their families. Making it more like a home-from-home rather than a nursing home. Carry on doing what you are doing!
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear J, Thank you for your very kind review, we are so pleased that Mum has settled in so well and you as a family feel that it is home from home. Many thanks.

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Review from Debbie I (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was with you for 2 years. He loved everyone who looked after him, especially the ones who would pop a chocolate in his mouth as they passed his room. We could not have wished for a better home for him. Staff that genuinely did care. I would highly recommend Whithens.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review - it was a pleasure to care for Dad while he was here at Withens. All the best, the team here at Withens.

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Review from Noreenn M (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems to have settled here well. The staff and carers are doing a great job. My only concern is I don't see any interaction with the other residents, but that may well be Mum's own wishes. She was always very social but now seems a little isolated. But on the whole, Withens is doing a good job.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your freview, I appreciate your views. I hope you understand that we cannot discuss other residents, however, I would like to reassure you that we take into consideration individual choices and preference. If you would like to discuss this in detail please contact me at your earliest convenience. Kind regards.

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Review from M K (Sister of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time we visit the staff are always friendly and accommodating. The facilities are very good and everything clean (no nasty wee smells). My sister is well cared for which is what is most important for all.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, it is very pleasing to hear that you feel a warm welcome when you visit your sister here at Withens. Kind regards Lee

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Review from J I (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a lovely afternoon at the garden party with our dad. All of the staff are so kind and caring. Nothing is too much trouble. Dad is happy here and we know that he is well thought of and cared for by everyone who works here. Thank you so much for all you do for our dad.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we are so pleased Dad feels so settled and cared for here at Withens. We are also pleased to hear that Dad and family enjoyed our summer garden party. Best Wishes Lee

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Review from C M (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has recently moved in and I've got to say what a lovely friendly smooth and put us at ease as a family. The manager made the moving in process smooth and put us at ease as a family.
We attended the garden party and fully enjoyed it with Dad, the staff were very welcoming and made the experience
really nice.
Well done everyone!
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, it is very pleasing to hear that you and your family felt reassured when moving Dad into Withens. Lastly thank you for your kind words about the garden party and how welcomed you felt. Best Wishes Lee

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Review from Paul F (Son of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, lovely surroundings. My dad is noticeably happier.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Paul
Thank you for your lovely review, we are pleased to hear Dad is so settled and noticeably happier here at Withens. Kind regards Lee

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Review from S O (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is a friendly and warm place. My dad's mood and health have improved significantly since being here. The staff are loved and make me feel reassured that my dad is in a safe environment. I cannot thank them enough.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. Many thanks.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.539 for Withens Nursing Home is calculated as follows: ( (273 Excellents x 5) + (95 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 406 Ratings = 4.539
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Gurpreet

Gurpreet Vara

Job Title: General Manager Joined: 2025

With over 16 years’ experience as a trained nurse and five years in care home leadership, Gurpreet brings a wealth of knowledge and passion to her role at Withens Nursing Home. Her background includes senior roles in large nursing homes and specialist rehabilitation services, where she developed a strong focus on person-centred care, safeguarding, and staff development.


Gurpreet is driven by the belief that every individual deserves dignity, respect, and meaningful care. She thrives on building supportive environments where residents feel truly at home and her team feels empowered to grow. For her, it’s the personal connections and daily impact that make the work so rewarding.


She describes Withens as a warm and welcoming home set in beautiful countryside, with a dedicated team and a vibrant activities programme that truly enhances residents’ lives.
Outside of work, Gurpreet has a creative background in the arts, a deep-rooted connection to healthcare through her family, and a love for learning new skills.

Frequently Asked Questions about Withens Nursing Home

What types of Care is Withens Nursing Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Withens Nursing Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Withens Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Withens Nursing Home to the centre of Gravesend?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Withens Nursing Home to verify any information. View our terms and conditions. Withens Nursing Home has an Enhanced Service - more info.