Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
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9.5 84 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.
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Care Provided by Withens Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1623
  • RESPITE Self-Funded Nursing Care: from £1705

*All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements.

Contact Withens Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Withens Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gurpreet Vara (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Withens Nursing Home Reviews (84)

9.5

Withens Nursing Home has a Review Score of 9.5 (9.507) out of 10, based on 30 reviews in the last 2 years.
Over all time Withens Nursing Home has 84 reviews.

Overall Experience
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Date Published
  • 84
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Reviewer Connection to Withens Nursing Home
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Total of 84, showing 61-80
Review from Janet R (Daughter of Resident) published on 11 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care that has been provided to my mother over the time that she resided in the care home cannot be faulted. The carers are kind, considerate and passionate about the care that is provided to their residents.
The end of life care that was provided was given with great compassion and empathy.
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Review from Lisa B (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was only resident for short while, receiving palliative care. Her room was freshly decorated, extremely clean and with a beautiful view. The building is well maintained and in a lovely location. When we visited to view the home for the first time we immediately felt at ease and reassured.
The senior who showed us round was friendly and had great empathy, we were also impressed that she had been working at the home for many years. As a family we were always welcomed and updated by all staff and the nurse on duty. Like all nursing homes during this awful pandemic there has been some very hard and heart-breaking times. During my mother's passing I experienced acts of individual kindness from several staff members that went above and beyond and was most appreciated.
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Review from M P (Daughter of Resident) published on 21 April 2020 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Plus points:- Caring staff, excellent food. Great kitchen staff. Long term carers great. Minus points:- Dirty, understaffed, too many agency staff. No trips, not enough one to one care. Not enough interaction. Not enough staff. Empty promises and no improvements made. Garden/conservatory not used. No
bath/shower in 5 months.
Reply from Jasmeet Rai, Associate Director at Withens Nursing HomeIt was heartening to read the lovely comments about our caring staff & great kitchen team, & we will be sure to pass them on. We have a strong core team of dedicated staff who love looking after our residents that has been further bolstered by some new recruits.
Our dedicated Activities Organiser hosts both group & individual events and some of our trips planned for later in the year include a seaside trip and boat trip. Our local community, especially the schools, are also an integral part of life at Withens.
Withens has a variety of bathroom/shower facilities to cater to the different needs of our residents. In addition, we have a lovely Housekeeping Team who ensure the home is cleaned to a very high standard. Nobody has ever drawn attention to any specific issues with cleanliness and we would, of course, look into them immediately should they be identified to ensure any shortfall was remedied at once. We continually strive to improve on the high-quality care we provide.
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Review from Tracy R (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I am writing this review with optimism about the future of The Withens. Unfortunately, I have had several issues so far - cleanliness, staff shortages, personal care and the overall running of the home. There now appears to be big changes and improvements - let's hope it does actually get better.
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Review from J K (Wife of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in this care home for almost 7 months with dementia and I found the staff are cheerful and helpful. Although he is immobile, he enjoys his meals and eats them all. Every time when I visit him the staff are friendly and helpful.
Reply from Sally-ann Briggs, General Manager at Withens Nursing HomeThank you for your kind words.
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Review from Peter V (Son-in-law of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general, staff make a point of letting visitors know how things are going. Activities are a great help to keeping residents involved.
Reply from Sally-ann Briggs, General Manager at Withens Nursing HomeThank you for your kind words.
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Review from L W (Daughter of Resident) published on 3 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When searching for a suitable care home with 24-hour nursing for my mum The Withens Nursing Home stood out from the others we viewed due to the friendliness of the team and cleanliness of the home. The whole home team including managers, nurses and care staff through to the kitchen, laundry and cleaning
staff have been very kind, helpful and supportive to my mum and family during what is a very difficult time.
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Review from Robert P (Son of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in very well she says all the staff are lovely. Nothing seems too much trouble. These are plenty of activities and the food is excellent. My family are very pleased our mother is a resident at The Withens Nursing Home.
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Review from M H (Daughter-in-law of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. The Withens always looked clean with no unpleasant odours. My relative was bedridden for most of the period she was a resident. She was always made as comfortable as possible and handled with great gentleness.
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Review from J O (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit on a regular basis and always find staff working throughout the home. We are asked on every visit if there are any concerns or problems. All in all, we feel reassured that our mother is being well looked after.
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Review from Mel M (Daughter of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always helpful and friendly. My mum appears comfortable and well cared for. The food is very good. The medical and nursing staff are making sure mum is not in pain and talked to me realistically and kindly about the care options. I really appreciate this - at this stage of life comfort
and dignity is essential, whilst a low cholesterol diet is not ... Bravo.
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Review from P R (Son of Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
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Review from E A (Wife of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my husband is receiving at The Withens. The carers are excellent and always have time for me and my husband.
I would recommend the home.
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Review from J F (Niece of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was looked after very well.
I would like to recommend The Withens Nursing home for the excellent care and everything else.
Staff are the best you can find.
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Review from E M G (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Lovely food. Friendly atmosphere. Beautiful countryside location.
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Review from J C (Wife of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very homely and welcoming. Encouraging independence with life skills for residents and involving family and friends with care plans and support for the best possible experiences for real all round care of our family member. Many many thanks.
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Review from S P (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the staff, they do an excellent job.
The home is maintained very well, clean and tidy.
Everybody cares about the residents and treats them with respect.
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Review from Catherine B (Wife of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home- staff and management are very attentive and caring. Food is excellent.
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Review from Peter B (Brother of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother was also in another home under this chain and always been very happy with the level of care given in both homes and would recommend to others. Really happy with the level of care given.
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Review from Vanessa F (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly environment, couldn't wish for anything better. Level of care excellent.
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Current Review Score: 9.5 (9.507)

Overview of Review Score

The Review Score of 9.5 (9.507) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.507 for Withens Nursing Home is calculated as follows: ( (225 Excellents x 5) + (86 Goods x 4) + (25 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.507
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Gurpreet

Gurpreet Vara

Job Title: General Manager Joined: 2025

With over 16 years’ experience as a trained nurse and five years in care home leadership, Gurpreet brings a wealth of knowledge and passion to her role at Withens Nursing Home. Her background includes senior roles in large nursing homes and specialist rehabilitation services, where she developed a strong focus on person-centred care, safeguarding, and staff development.


Gurpreet is driven by the belief that every individual deserves dignity, respect, and meaningful care. She thrives on building supportive environments where residents feel truly at home and her team feels empowered to grow. For her, it’s the personal connections and daily impact that make the work so rewarding.


She describes Withens as a warm and welcoming home set in beautiful countryside, with a dedicated team and a vibrant activities programme that truly enhances residents’ lives.
Outside of work, Gurpreet has a creative background in the arts, a deep-rooted connection to healthcare through her family, and a love for learning new skills.

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