Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
Review Us
9.5 80 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.
Show Withens Nursing Home on the Map

Care Provided by Withens Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1623
  • RESPITE Self-Funded Nursing Care: from £1705

*All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gurpreet Vara (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Withens Nursing Home Reviews (80)

9.5

Withens Nursing Home has a Review Score of 9.5 (9.539) out of 10, based on 35 reviews in the last 2 years.
Over all time Withens Nursing Home has 80 reviews.

Overall Experience
  • 55
  • 20
  • 2
  • 1
  • 2
Date Published
  • 80
  • 5
  • 12
  • 35
  • 45
Reviewer Connection to Withens Nursing Home
  • 36
  • 12
  • 7
  • 6
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 80, showing 61-80
Review from J K (Wife of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in this care home for almost 7 months with dementia and I found the staff are cheerful and helpful. Although he is immobile, he enjoys his meals and eats them all. Every time when I visit him the staff are friendly and helpful.
Reply from Sally-ann Briggs, General Manager at Withens Nursing Home

Thank you for your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter V (Son-in-law of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general, staff make a point of letting visitors know how things are going. Activities are a great help to keeping residents involved.
Reply from Sally-ann Briggs, General Manager at Withens Nursing Home

Thank you for your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 3 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When searching for a suitable care home with 24-hour nursing for my mum The Withens Nursing Home stood out from the others we viewed due to the friendliness of the team and cleanliness of the home. The whole home team including managers, nurses and care staff through to the kitchen, laundry and cleaning
staff have been very kind, helpful and supportive to my mum and family during what is a very difficult time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert P (Son of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in very well she says all the staff are lovely. Nothing seems too much trouble. These are plenty of activities and the food is excellent. My family are very pleased our mother is a resident at The Withens Nursing Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter-in-law of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. The Withens always looked clean with no unpleasant odours. My relative was bedridden for most of the period she was a resident. She was always made as comfortable as possible and handled with great gentleness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit on a regular basis and always find staff working throughout the home. We are asked on every visit if there are any concerns or problems. All in all, we feel reassured that our mother is being well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mel M (Daughter of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always helpful and friendly. My mum appears comfortable and well cared for. The food is very good. The medical and nursing staff are making sure mum is not in pain and talked to me realistically and kindly about the care options. I really appreciate this - at this stage of life comfort
and dignity is essential, whilst a low cholesterol diet is not ... Bravo.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P R (Son of Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E A (Wife of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my husband is receiving at The Withens. The carers are excellent and always have time for me and my husband.
I would recommend the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Niece of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was looked after very well.
I would like to recommend The Withens Nursing home for the excellent care and everything else.
Staff are the best you can find.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E M G (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Lovely food. Friendly atmosphere. Beautiful countryside location.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Wife of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very homely and welcoming. Encouraging independence with life skills for residents and involving family and friends with care plans and support for the best possible experiences for real all round care of our family member. Many many thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the staff, they do an excellent job.
The home is maintained very well, clean and tidy.
Everybody cares about the residents and treats them with respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine B (Wife of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home- staff and management are very attentive and caring. Food is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter B (Brother of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother was also in another home under this chain and always been very happy with the level of care given in both homes and would recommend to others. Really happy with the level of care given.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vanessa F (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly environment, couldn't wish for anything better. Level of care excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill H (Wife of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are a well-knit group, work well together and support each other. Cover each other with absences and make sure everything runs smoothly. Considering it is not a purpose built building, everything is managed well around it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark H (Son of Resident) published on 18 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
A well-run care home that provides the needs for my mother and one which she is happy residing in.
Staff are very good with residents and have a number of activities to keep them occupied.
All in all a satisfactory situation all round.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D A (Wife of Resident) published on 17 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff always really friendly and helpful. My husband is well looked after. The overall standard of the home is good and the care and support is excellent. I have and would recommend this home to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul S (Partner of Resident) published on 29 February 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
A pleasantly located care home in rural surroundings. Rooms are spacious and communal areas are well appointed and attractive. Cleanliness is an issue; rooms and communal areas (e.g. Corridors and toilets) are neither cleaned properly nor frequently enough, nor is there sufficient checking of the facilities
to ensure there are paper towels or that waste bins are emptied. Nursing staff at weekends are in short supply meaning that residents are not given as much attention or help as they need; this impacts on bedridden patients for whom no one is available to hoist them into a chair. Meals are varied and sufficient in quantity, but what residents receive often does not match published menus. Management personnel are often difficult to find; at weekends, no management staff are visible at all. A signing-in book in reception is a must to ensure that all persons within the home can be accounted for in an emergency; unfortunately a pen, with which to sign in, is often absent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.539 for Withens Nursing Home is calculated as follows: ( (273 Excellents x 5) + (95 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 406 Ratings = 4.539
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

Gurpreet

Gurpreet Vara

Job Title: General Manager Joined: 2025

With over 16 years’ experience as a trained nurse and five years in care home leadership, Gurpreet brings a wealth of knowledge and passion to her role at Withens Nursing Home. Her background includes senior roles in large nursing homes and specialist rehabilitation services, where she developed a strong focus on person-centred care, safeguarding, and staff development.


Gurpreet is driven by the belief that every individual deserves dignity, respect, and meaningful care. She thrives on building supportive environments where residents feel truly at home and her team feels empowered to grow. For her, it’s the personal connections and daily impact that make the work so rewarding.


She describes Withens as a warm and welcoming home set in beautiful countryside, with a dedicated team and a vibrant activities programme that truly enhances residents’ lives.
Outside of work, Gurpreet has a creative background in the arts, a deep-rooted connection to healthcare through her family, and a love for learning new skills.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Withens Nursing Home to verify any information. View our terms and conditions. Withens Nursing Home has an Enhanced Service - more info.