Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
Review Us
9.5 80 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.
Show Withens Nursing Home on the Map

Care Provided by Withens Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1623
  • RESPITE Self-Funded Nursing Care: from £1705

*All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gurpreet Vara (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Withens Nursing Home Reviews (80)

9.5

Withens Nursing Home has a Review Score of 9.5 (9.539) out of 10, based on 35 reviews in the last 2 years.
Over all time Withens Nursing Home has 80 reviews.

Overall Experience
  • 55
  • 20
  • 2
  • 1
  • 2
Date Published
  • 80
  • 5
  • 12
  • 35
  • 45
Reviewer Connection to Withens Nursing Home
  • 36
  • 12
  • 7
  • 6
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 80, showing 21-40
Review from B H (Sister of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful and make us feel welcome at any time. (The free coffee machine makes excellent coffee, which is lovely after a long drive). The room she is in is bright with a lovely garden view and she has everything she needs.
While visiting, I have observed some activities
to interest the residents. She has been taken into the beautiful conservatory overlooking the garden and looks forward to getting out into the garden one day, an activity she misses.
I have seen how the other residents are well cared for and they appear happy. The meals are varied and look delicious. The dining room looks very attractive but residents can eat in the lounge or in their rooms.
My brother-in-law stayed there a few years ago and I remember the many activities taking place for everyone to get involved with.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. It is very pleasing to hear that we are meeting your loved ones' lifestyle needs as well as care needs.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian F (Niece of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old aunt had a bad fall at her home in Surrey and after being in hospital we moved her to Withens so she could be near family. The home was so helpful with her move and has helped her to settle in, all the staff are friendly and kind. Her room is comfortable and looks out over the trees which
she likes. The food looks good and she always has plenty to drink and eat. I am pleased I chose Withens for my aunt.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. I am glad you are pleased with the moving in process and the overall care here at Withens

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gina T (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my father receives is really good, the staff are really friendly and totally 'get him'. No matter what time of day we visit staff are visible and supportive. I feel listened to when raising concerns and these are acted upon. The whole family feels comfortable at the home, whether that
be adults/grandchildren or pets. There are always refreshments available, which makes it feel more homely. My dad is involved with choosing what he wants to eat which is really important to him. My dad is bedbound and therefore spends a number of hours looking at the same space, we have been encouraged to add the homely touch but still doesn't take away some of those long hours. The staff are great and do take the time to talk with him. The activity coordinator is amazing but needs to share their time amongst those people who can mobilise and those who remain in their rooms.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. I am so glad Dad feels comfortable and listened to here at Withens and not to mention the homely feel you and family feel when visiting Dad.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M K (Goddaughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93-year-old relative moved to Withens Nursing Home in November 23 following an accident and a period in hospital. Due to the support from all the staff it was a seamless transition from hospital to the home. She was encouraged to bring many beloved items and furniture from her home thus enabling
her to feel home from home. The nursing care is exemplary picking up at the earliest opportunity any problems and acting very swiftly. I am notified immediately of any concerns.
The staff are extremely professional, approachable and supportive to my relative.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

On behalf of the whole team here at Withens, thank you for your kind review. We are so pleased she has settled in so well and she feels like it's home from home.
With kind regards, Lee.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Friend of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to see my friend have time down in the "lounge" and have communication with the other residents. As she seems to be isolated which does not help with her condition.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your review, I will share your positive feedback with the staff. In relation to your concerns raised, I am happy to meet with you at your convenience to discuss expectations. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My only concern is for stimulation/companionship - to be able to sit in the lounge if possible. I would like mum to have more fluids - always thirsty. The staff are always willing to hear my concerns and are polite and well presented.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your review, I will share your positive feedback with the staff. In relation to your concerns raised, I am happy to meet with you at your convenience to discuss expectations. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Friend of Resident) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting the Withens Nursing Home for the previous ten years as a pastoral care visitor for the local church. I always feel welcomed and acknowledged as from the "church". The staff have some difficult residents who are always treated with the utmost kindness and respect. I would highly
recommend for any of my relatives to be cared for there.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Anne,
Thank you for your lovely review and the time you spent here at Withens with our residents for their spiritual well-being.
Many thanks,
Lee.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N J (Husband of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Lewy body dementia and has been at the Withens Nursing Home for 6 months. During that time he has been cared for with great patience by the staff. Without exception, all the carers have looked after him with great kindness. I am also made to feel welcome and kept informed of my husband's
health. The Withens is a fantastic home.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review, we are so pleased that You feel your husband is happy and well cared for here at Withens.
Many thanks,
Lee.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M K (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at the Withens for over 4 years. During that time she has received a very good level of nursing care appropriate to her needs. I am able to visit at any time of the day, and always receive a warm welcome. An added bonus is their onsite catering and freshly prepared food and
cakes. The staff are considerate and compassionate, and always approachable. The home itself is not too big and has a nice, homely feel.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, very pleasing feedback for our home.
Many thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham B (Son of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always receive friendly welcome from staff and at reception on arrival. Although my mother is bedridden and in advanced stage of vascular dementia she is monitored regularly by carers and nurses. Also I am very impressed that she is never left out if there is a special event or entertainment happening
Mum is visited in her room by singers, etc. My sisters and I are confident that Mum is being looked after at the Withens.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we are so pleased to hear that you feel Mum is cared for well and this gives you as a family some comfort that Mum also receives quality lifestyle engagements in her room.
Many thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not praise the Withens staff enough for all the care and love they have given to my mum since she has been in their care. Unfortunately, my mum is in the late stages of dementia and at times it has been difficult for myself and family to cope with but the staff have always been so reassuring
and helpful. I would highly recommend anyone to have a family member looked after there.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we are so pleased to hear that our staff made a difference in your experience of visiting Mum and you feel reassured.
Many thanks
Lee

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A P (Son of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but the highest regard for all the staff at the Withens Nursing Home. Their professionalism is beyond reproach and their care towards my mother and for my mother's needs are outstanding. I would like to give a special mention to the care team.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you so much for your very kind review, we are so happy that mum is happy here at Withens and that you are happy with the care she receives.


Many Thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fraser C (Son of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot thank the staff enough for their excellent care for my mother. She is or can be quite demanding and the staff are very patient and caring.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review, I will pass on your kind words
Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathie R (Niece of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel very happy about the management of care in what is often a difficult situation. Call bells are answered in good time and they try to communicate with my relative. They have excellent chairs which allow patients to get into the lounge for company and activities.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Kathie,
Thank you for your lovely review, we are pleased to hear your positive feed back.
Kind regards
Lee

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy D (Daughter of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was taken into Withens last week and I want to thank them for all they are doing to make her comfortable and welcome. We had a wonderful first impression when we met the Manager in hospital and were so relieved to see the home was exactly as they described. The friendly, professional team answered
all our questions and you can tell they are very person-centred, getting to know what my Mum needs and wants, and it's very inclusive - if you can't come to the activities, they can come to you, so no one is left out. We are grateful to you all for making a tough time a little easier.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, myself and the team here at Withens are really pleased that mum's experience of coming into a nursing home has been such a positive experience from assessment at the hospital. It is also heartening to hear that your and your family's experience has been positive and made a tough time easier for you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria W (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was taken into the Withens Nursing Home in February. They have been amazing with her. I couldn't have asked for better care. They have been so supportive of myself as well, which has really helped me cope with the whole situation. Having been her sole carer for seven years, it was very hard initially
but the staff there made it possible. I can't thank them all enough.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review, we are so pleased that Mum has settled so well here at Withens. It is very heartening to know that we have been able to support you as well as Mum in her transition to care. As always our door is always open if we can support you further.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda T (Friend of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff are very welcoming and friendly. We were offered coffee or tea whilst our friend was receiving some personal care. We were then allowed in to see her. She seemed content enough. We know that she is awaiting a bigger room which will hopefully be lighter and more airy. There was only one chair
in the room and it seemed no spares. The interior of the home needs a bit of a paint and maintenance job. It is situated in a beautiful setting though and easy for us to find.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, Amanda, we are happy you felt a friendly and welcoming reception on your arrival to Withens. Thank you for your feedback regarding chairs and the overall decor. we are due to be redecorating over the coming weeks/months to improve the brightness and overall maintenance of our home for our residents and visitors. We look forward to your feedback once the decorating has been completed.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda C (Daughter of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum suffers with Lewy bodies dementia and Parkinson's disease, is unable to walk and does require a lot of care. The staff are very understanding of the conditions and symptoms that come with these diseases.
The home is small, friendly and very homely which is exactly what we wanted for Mum.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Hi Amanda,
Thank you for your lovely feedback, we are pleased Mum has settled so well here at Withens and feels well cared for by our friendly care staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen P (Daughter of Resident) published on 14 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, really friendly and caring. Looking after my dad at present. He's comfortable and well looked after. Lovely gardens and day room. Parking is limited, but I've never had a problem so far.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home

We really appreciate your comments and taking the time to leave your review. The team at Withens Nursing Home really enjoy hearing the feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gloria M (Niece of Resident) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was not at Withens for long unfortunately as he passed away, however, I was very happy with both the management team and the nursing and care staff. They were all very caring and helpful, the home is clean and well cared for and he had a lovely room overlooking the garden. Cannot fault it,
and would recommend this home to anyone looking for a home for their elderly relatives.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words Gloria. It was a pleasure to nurse and care for your late uncle here at Withens.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.539 for Withens Nursing Home is calculated as follows: ( (273 Excellents x 5) + (95 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 406 Ratings = 4.539
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

Gurpreet

Gurpreet Vara

Job Title: General Manager Joined: 2025

With over 16 years’ experience as a trained nurse and five years in care home leadership, Gurpreet brings a wealth of knowledge and passion to her role at Withens Nursing Home. Her background includes senior roles in large nursing homes and specialist rehabilitation services, where she developed a strong focus on person-centred care, safeguarding, and staff development.


Gurpreet is driven by the belief that every individual deserves dignity, respect, and meaningful care. She thrives on building supportive environments where residents feel truly at home and her team feels empowered to grow. For her, it’s the personal connections and daily impact that make the work so rewarding.


She describes Withens as a warm and welcoming home set in beautiful countryside, with a dedicated team and a vibrant activities programme that truly enhances residents’ lives.
Outside of work, Gurpreet has a creative background in the arts, a deep-rooted connection to healthcare through her family, and a love for learning new skills.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Withens Nursing Home to verify any information. View our terms and conditions. Withens Nursing Home has an Enhanced Service - more info.