Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
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9.5 80 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.
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Care Provided by Withens Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1623
  • RESPITE Self-Funded Nursing Care: from £1705

*All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

These prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gurpreet Vara (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Withens Nursing Home Reviews (80)

9.5

Withens Nursing Home has a Review Score of 9.5 (9.539) out of 10, based on 35 reviews in the last 2 years.
Over all time Withens Nursing Home has 80 reviews.

Overall Experience
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Date Published
  • 80
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Reviewer Connection to Withens Nursing Home
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Total of 80, showing 41-60
Review from Eileen B (Sister of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was treated magnificently at Withens Nursing Home, I cannot thank all the staff for their care enough. I will highly recommend this caring home and the wonderful staff (including domestics and kitchen staff). The food was amazing and the staff were always happy and did everything they could
to help you with anything. When you leave a loved one to the care of home... this is the one to leave them, you will have peace of mind.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, Eileen. We are glad that you and your family felt supported as well as your late brother, it was our pleasure to nurse him in his final stages of life.

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Review from J T (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Withens Nursing Home is a clean, friendly and special home. Mum has been here for over six months now and she settled in well. The staff go out of their way for Mum, always friendly and polite. Clean and well cared for home.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, we are so glad Mum has settled in so well here at Withens.

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Review from Gillian B (Wife of Resident) published on 13 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Lewy body dementia and many morbidities. He needs help to walk to the toilet in the room and wheelchair to other areas. The management is excellent in every way! He has been on an assessment bed since April. The staff have been so lovely in making him feel welcome. Nothing is too much
trouble. The home is in a lovely location and near to where I live. It is clean to immaculate! I cannot fault the home or the staff. They are incredible in all they do!
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, Gillian, we are very pleased your husband is happy living here at Withens Nursing Home.

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Review from Candida W (Daughter of Resident) published on 5 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Withens Nursing Home for three weeks now following a lengthy stay in hospital. I can't fault what I have seen of the home, it is small and friendly and all of the staff seem super helpful and caring. I have spoken to the manager on a number of occasions and he always has time to
talk and the front office manager is friendly and welcoming. My mum is being very well cared for and seems happy and settled.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, we are very pleased that Mum and family are happy with the service and that Mum has settled in so well here at Withens and feels cared for. Please always feel free to come and have a chat, our door is always open. Best wishes.

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Review from David D (Son-in-law of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Withens since the beginning of February and I can honestly say I cannot speak highly enough of the home and the staff. It is such a caring and friendly environment, you can tell straight away how much the residents are cared for. There seems to be plenty of activities going
on for the residents. I know Mum is safe and well cared for. Thank you all for all you do, such amazing, caring people.
The only criticism I have is the parking, the home holds countless meets, this results in the car park being full, relatives visiting the home have to park in the community hall car park approximately quarter of a mile away. My thoughts are, why don’t all attending the meetings park in the community car park, freeing off spaces for relatives visiting their loved ones.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you, David, for your lovely review, we are glad Mum is happy here at Withens and feels safe and well cared for. I note the care parking is limited here at Withens, we have had one meeting at Withens this year and the car park being full at times is other relatives and loved ones visiting their loved ones.

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Review from Ray D (Daughter of Resident) published on 23 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been at Withens for four months and I and my family are very pleased with the care and attention that she gets. All the staff know her by name and tell me what a lovely lady she is and always ready with a smile. I can tell that Mum likes everybody who cares for her as she is always blowing
kisses to them and thanks them all the time.
Mum is now in a very pleasant room with a massive window which overlooks the back garden so I'm very happy about that.
I find all the staff extremely kind and caring, the Business Manager has been very helpful when I have spoken to her concerning Mum's care.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Hi Ray, thank you for your kind words, we are very pleased that Mum has settled and Mum and yourself are happy with her care here at the Withens.

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Review from Laura N (Daughter of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Withens since the beginning of February and I can honestly say I cannot speak highly enough of the home and the staff. It is such a caring and friendly environment, you can tell straight away how much the residents are cared for and there are plenty of activities going on for the
residents. I am so pleased with the home and most importantly I know Mum is safe and well cared for. Thank you all for all you do, such amazing, caring people.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review and feedback, Laura. We are glad Mum is happy living here at the Withens and with her care.

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Review from Ray D (Daughter of Resident) published on 25 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been at Withens for just under two weeks but in that time I have found the staff to be very friendly and caring.
Her room, although smaller than I would have liked, is very nice and clean.
I'm sure Mum will be happy there as she is looked after by the caring staff.
I chose Withens as
all reviews were very positive and I only live nearby.
Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your review, Ray. We are glad Mum has settled in so well and that Mum and yourself are happy with the care provided. As soon as a larger room becomes available for Mum I will call you for a discussion on potentially moving Mum.

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Review from Jeanne M (Niece of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my aunt who has been here for some time now. I was made very welcome and was struck by the friendly atmosphere. The home is small and set in lovely surroundings. After my visit I was able to speak to the manager, she obviously care a lot about my aunt and was happy to talk about her
to me before I left. My aunt's room was lovely, bright, clean and fresh.
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Review from Elaine N (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This year my mum has had to move to a permanent care home after a fall in December 2020. When I visited Withens, I was impressed by the whole team - all caring, friendly and approachable. Mum arrived two days before her birthday, and despite having to isolate, was still able to celebrate - cook made
her a cake, especially. I am so relieved to have found Mum a home from home, where she is well cared for and safe, and where her family is always made welcome when we visit.
Reply from Robi Chowdhury, Senior Marketing Officer at Withens Nursing Home

Thank you, Elaine, so much for your comments.
Best wishes.

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Review from Janet D (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been to see Dad each week for while and he is well cared for and made a fuss of. The staff are really good to him and talk to us, nothing is too much trouble. We phone and talk to Dad every day, we see Dad in the garden or conservatory so we haven't seen inside the home or Dad's room.
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Review from Julie P (Friend of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Staff always pleasant and helpful. Residents always seem happy and contented.
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Review from Sandy W (Daughter of Resident) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into the Withens in March 2021. Since her admission there, her care has been exceptional and all of her needs have been met. All of the staff go out of their way to reassure us, as a family and nothing is too much trouble. We, as a family, are so happy that we moved her from the original
home that she was in. The care at the Withens has been second to none. Thank you all so much for looking after my mum.
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Review from Vanessa G (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care and welfare that is given to our Mum. Great, friendly atmosphere with fantastic staff. The Withens is a fantastic care home.
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Review from J B (Son of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not wish for a nicer place for my father to be spending his last days. The staff are so caring and he couldn't wish to be looked after better.
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Review from A H (Daughter of Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to Mum during her time living at The Withens has always been excellent but the compassion and love staff have for the residents became even more obvious during the last few weeks of her life. As always, she was treated with dignity and respect, with staff at pains to make sure she
was as comfortable and pain-free as absolutely possible. In these difficult pandemic times, this helped enormously as I knew that Mum was getting the best care at all times. The empathy and care provided to me and the family was also very much appreciated. All this and the fact that I was able to spend precious time with Mum and be with her at the end means more than I can ever say. Thank you all.
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Review from Janet R (Daughter of Resident) published on 11 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care that has been provided to my mother over the time that she resided in the care home cannot be faulted. The carers are kind, considerate and passionate about the care that is provided to their residents.
The end of life care that was provided was given with great compassion and empathy.
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Review from Lisa B (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was only resident for short while, receiving palliative care. Her room was freshly decorated, extremely clean and with a beautiful view. The building is well maintained and in a lovely location. When we visited to view the home for the first time we immediately felt at ease and reassured.
The senior who showed us round was friendly and had great empathy, we were also impressed that she had been working at the home for many years. As a family we were always welcomed and updated by all staff and the nurse on duty. Like all nursing homes during this awful pandemic there has been some very hard and heart-breaking times. During my mother's passing I experienced acts of individual kindness from several staff members that went above and beyond and was most appreciated.
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Review from M P (Daughter of Resident) published on 21 April 2020 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Plus points:- Caring staff, excellent food. Great kitchen staff. Long term carers great. Minus points:- Dirty, understaffed, too many agency staff. No trips, not enough one to one care. Not enough interaction. Not enough staff. Empty promises and no improvements made. Garden/conservatory not used. No
bath/shower in 5 months.
Reply from Jasmeet Rai, Associate Director at Withens Nursing Home

It was heartening to read the lovely comments about our caring staff & great kitchen team, & we will be sure to pass them on. We have a strong core team of dedicated staff who love looking after our residents that has been further bolstered by some new recruits.
Our dedicated Activities Organiser hosts both group & individual events and some of our trips planned for later in the year include a seaside trip and boat trip. Our local community, especially the schools, are also an integral part of life at Withens.
Withens has a variety of bathroom/shower facilities to cater to the different needs of our residents. In addition, we have a lovely Housekeeping Team who ensure the home is cleaned to a very high standard. Nobody has ever drawn attention to any specific issues with cleanliness and we would, of course, look into them immediately should they be identified to ensure any shortfall was remedied at once. We continually strive to improve on the high-quality care we provide.

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Review from Tracy R (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I am writing this review with optimism about the future of The Withens. Unfortunately, I have had several issues so far - cleanliness, staff shortages, personal care and the overall running of the home. There now appears to be big changes and improvements - let's hope it does actually get better.
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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.539 for Withens Nursing Home is calculated as follows: ( (273 Excellents x 5) + (95 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 406 Ratings = 4.539
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Gurpreet

Gurpreet Vara

Job Title: General Manager Joined: 2025

With over 16 years’ experience as a trained nurse and five years in care home leadership, Gurpreet brings a wealth of knowledge and passion to her role at Withens Nursing Home. Her background includes senior roles in large nursing homes and specialist rehabilitation services, where she developed a strong focus on person-centred care, safeguarding, and staff development.


Gurpreet is driven by the belief that every individual deserves dignity, respect, and meaningful care. She thrives on building supportive environments where residents feel truly at home and her team feels empowered to grow. For her, it’s the personal connections and daily impact that make the work so rewarding.


She describes Withens as a warm and welcoming home set in beautiful countryside, with a dedicated team and a vibrant activities programme that truly enhances residents’ lives.
Outside of work, Gurpreet has a creative background in the arts, a deep-rooted connection to healthcare through her family, and a love for learning new skills.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Withens Nursing Home to verify any information. View our terms and conditions. Withens Nursing Home has an Enhanced Service - more info.