Withens Nursing Home

My brother-in-law stayed there a few years ago and I remember the many activities taking place for everyone to get involved with.

My 94-year-old aunt had a bad fall at her home in Surrey and after being in hospital we moved her to Withens so she could be near family. The home was so helpful with her move and has helped her to settle in, all the staff are friendly and kind. Her room is comfortable and looks out over the trees which she likes. The food looks good and she always has plenty to drink and eat. I am pleased I chose Withens for my aunt.

The care that my father receives is really good, the staff are really friendly and totally 'get him'. No matter what time of day we visit staff are visible and supportive. I feel listened to when raising concerns and these are acted upon. The whole family feels comfortable at the home, whether that be adults/grandchildren or pets. There are always refreshments available, which makes it feel more homely. My dad is involved with choosing what he wants to eat which is really important to him. My dad is bedbound and therefore spends a number of hours looking at the same space, we have been encouraged to add the homely touch but still doesn't take away some of those long hours. The staff are great and do take the time to talk with him. The activity coordinator is amazing but needs to share their time amongst those people who can mobilise and those who remain in their rooms.

The staff are extremely professional, approachable and supportive to my relative.

I would like to see my friend have time down in the "lounge" and have communication with the other residents. As she seems to be isolated which does not help with her condition.

My only concern is for stimulation/companionship - to be able to sit in the lounge if possible. I would like mum to have more fluids - always thirsty. The staff are always willing to hear my concerns and are polite and well presented.

I have been visiting the Withens Nursing Home for the previous ten years as a pastoral care visitor for the local church. I always feel welcomed and acknowledged as from the "church". The staff have some difficult residents who are always treated with the utmost kindness and respect. I would highly recommend for any of my relatives to be cared for there.

My husband has Lewy body dementia and has been at the Withens Nursing Home for 6 months. During that time he has been cared for with great patience by the staff. Without exception, all the carers have looked after him with great kindness. I am also made to feel welcome and kept informed of my husband's health. The Withens is a fantastic home.

My mum has been a resident at the Withens for over 4 years. During that time she has received a very good level of nursing care appropriate to her needs. I am able to visit at any time of the day, and always receive a warm welcome. An added bonus is their onsite catering and freshly prepared food and cakes. The staff are considerate and compassionate, and always approachable. The home itself is not too big and has a nice, homely feel.

Always receive friendly welcome from staff and at reception on arrival. Although my mother is bedridden and in advanced stage of vascular dementia she is monitored regularly by carers and nurses. Also I am very impressed that she is never left out if there is a special event or entertainment happening Mum is visited in her room by singers, etc. My sisters and I are confident that Mum is being looked after at the Withens.

I have nothing but the highest regard for all the staff at the Withens Nursing Home. Their professionalism is beyond reproach and their care towards my mother and for my mother's needs are outstanding. I would like to give a special mention to the care team.

Cannot thank the staff enough for their excellent care for my mother. She is or can be quite demanding and the staff are very patient and caring.

I feel very happy about the management of care in what is often a difficult situation. Call bells are answered in good time and they try to communicate with my relative. They have excellent chairs which allow patients to get into the lounge for company and activities.

My Mum was taken into Withens last week and I want to thank them for all they are doing to make her comfortable and welcome. We had a wonderful first impression when we met the Manager in hospital and were so relieved to see the home was exactly as they described. The friendly, professional team answered all our questions and you can tell they are very person-centred, getting to know what my Mum needs and wants, and it's very inclusive - if you can't come to the activities, they can come to you, so no one is left out. We are grateful to you all for making a tough time a little easier.

My mum was taken into the Withens Nursing Home in February. They have been amazing with her. I couldn't have asked for better care. They have been so supportive of myself as well, which has really helped me cope with the whole situation. Having been her sole carer for seven years, it was very hard initially but the staff there made it possible. I can't thank them all enough.

The staff are very welcoming and friendly. We were offered coffee or tea whilst our friend was receiving some personal care. We were then allowed in to see her. She seemed content enough. We know that she is awaiting a bigger room which will hopefully be lighter and more airy. There was only one chair in the room and it seemed no spares. The interior of the home needs a bit of a paint and maintenance job. It is situated in a beautiful setting though and easy for us to find.

The home is small, friendly and very homely which is exactly what we wanted for Mum.

Lovely staff, really friendly and caring. Looking after my dad at present. He's comfortable and well looked after. Lovely gardens and day room. Parking is limited, but I've never had a problem so far.

My uncle was not at Withens for long unfortunately as he passed away, however, I was very happy with both the management team and the nursing and care staff. They were all very caring and helpful, the home is clean and well cared for and he had a lovely room overlooking the garden. Cannot fault it, and would recommend this home to anyone looking for a home for their elderly relatives.

My brother was treated magnificently at Withens Nursing Home, I cannot thank all the staff for their care enough. I will highly recommend this caring home and the wonderful staff (including domestics and kitchen staff). The food was amazing and the staff were always happy and did everything they could to help you with anything. When you leave a loved one to the care of home... this is the one to leave them, you will have peace of mind.