Withens Nursing Home

In general, staff make a point of letting visitors know how things are going. Activities are a great help to keeping residents involved.

When searching for a suitable care home with 24-hour nursing for my mum The Withens Nursing Home stood out from the others we viewed due to the friendliness of the team and cleanliness of the home. The whole home team including managers, nurses and care staff through to the kitchen, laundry and cleaning staff have been very kind, helpful and supportive to my mum and family during what is a very difficult time.

My mother has settled in very well she says all the staff are lovely. Nothing seems too much trouble. These are plenty of activities and the food is excellent. My family are very pleased our mother is a resident at The Withens Nursing Home.

Very caring staff. The Withens always looked clean with no unpleasant odours. My relative was bedridden for most of the period she was a resident. She was always made as comfortable as possible and handled with great gentleness.

We visit on a regular basis and always find staff working throughout the home. We are asked on every visit if there are any concerns or problems. All in all, we feel reassured that our mother is being well looked after.

The staff are always helpful and friendly. My mum appears comfortable and well cared for. The food is very good. The medical and nursing staff are making sure mum is not in pain and talked to me realistically and kindly about the care options. I really appreciate this - at this stage of life comfort and dignity is essential, whilst a low cholesterol diet is not ... Bravo.

Excellent.

I would recommend the home.

Staff are the best you can find.

Very caring staff. Lovely food. Friendly atmosphere. Beautiful countryside location.

Very homely and welcoming. Encouraging independence with life skills for residents and involving family and friends with care plans and support for the best possible experiences for real all round care of our family member. Many many thanks.

Everybody cares about the residents and treats them with respect.

This is an excellent care home- staff and management are very attentive and caring. Food is excellent.

My brother was also in another home under this chain and always been very happy with the level of care given in both homes and would recommend to others. Really happy with the level of care given.

Friendly environment, couldn't wish for anything better. Level of care excellent.

Staff are a well-knit group, work well together and support each other. Cover each other with absences and make sure everything runs smoothly. Considering it is not a purpose built building, everything is managed well around it.

All in all a satisfactory situation all round.

Staff always really friendly and helpful. My husband is well looked after. The overall standard of the home is good and the care and support is excellent. I have and would recommend this home to others.

A pleasantly located care home in rural surroundings. Rooms are spacious and communal areas are well appointed and attractive. Cleanliness is an issue; rooms and communal areas (e.g. Corridors and toilets) are neither cleaned properly nor frequently enough, nor is there sufficient checking of the facilities to ensure there are paper towels or that waste bins are emptied. Nursing staff at weekends are in short supply meaning that residents are not given as much attention or help as they need; this impacts on bedridden patients for whom no one is available to hoist them into a chair. Meals are varied and sufficient in quantity, but what residents receive often does not match published menus. Management personnel are often difficult to find; at weekends, no management staff are visible at all. A signing-in book in reception is a must to ensure that all persons within the home can be accounted for in an emergency; unfortunately a pen, with which to sign in, is often absent.