the main staff that looked after me were fantastiJulie C(Respite Resident/Service User)
Staff are very caring and, although very busy, do their utmost to make our mum happy and comfortableSarah S(Daughter of Resident/Service User)
Extremely nice place. Staff very helpful. My mother is very happyJennifer M(Daughter of Resident/Service User)
the main staff that looked after me were fantastiJulie C(Respite Resident/Service User)
Staff are very caring and, although very busy, do their utmost to make our mum happy and comfortableSarah S(Daughter of Resident/Service User)
Extremely nice place. Staff very helpful. My mother is very happyJennifer M(Daughter of Resident/Service User)
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.
The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access...
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.
The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access to town-based amenities.
Having recently benefitted from a thoughtfully designed refurbishment, the communal areas such as the dining rooms, lounges, day rooms, conservatory, hair salon and treatment rooms have been designed to enhance the daily lives of everyone who calls Wombwell Hall their home.
Kindness is at the heart of everything the care team does at Wombwell Hall; person-centred care and wellbeing is top priority. Personalised care plans consider not only medical, personal, and dietary needs, but also the individual's likes and dislikes, religious preferences, and suggestions from family members.
As part of a person-centred care delivery plan, individuals are encouraged and supported to participate in their pastimes and hobbies or embark on learning something new in a fun and inclusive environment.
Wombwell Hall has many places in which to relax, dine, exercise, socialise and be creative. The landscaped garden and patio are the perfect spot to spend time with friends and family, or with one of the many neighbourhood groups or volunteers who visit.
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Care Provided by Wombwell Hall Care Home
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 120 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Wheelchair Access
Ground Floor Accommodation only
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,200 - £1,400
£1,400 - £1,900
Residential Dementia Care
£1,300 - £1,500
£1,400 - £1,900
Nursing Care
£1,300 - £1,800
£1,400 - £1,900
Nursing Dementia Care
£1,300 - £1,800
N/A
Contact Wombwell Hall Care Home to confirm what's included and get a personalised quote:
Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.
The price(s) shown are provided by the care home. Contact Wombwell Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Wombwell Hall Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 10:00 AM to 4:00 PM)Available from the management team
Remote Tours of Wombwell Hall Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 4:00 PM)Available from the management team
Wombwell Hall Care Home has a Review Score of 9.7 (9.667) out of 10, based on 39 reviews in the last 2 years. Over all time Wombwell Hall Care Home has 133 reviews.
Review from Michael B (Son of Resident) published on 21 September 2018 Submitted via Postal Review Card•
Overall Experience
Whilst the staff are willing and have the skills for the tasks - they lack management guidance. The staff number of two per night for 30 beds per unit is not sufficient - toilet arrangements are compromising.
The activities could and should be much better organised with more budget staff.
Whilst the staff are willing and have the skills for the tasks - they lack management guidance. The staff number of two per night for 30 beds per unit is not sufficient - toilet arrangements are compromising.
The activities could and should be much better organised with more budget staff.
↩Reply from Clare Sheehan, Careline Advisor at Wombwell Hall Care Home
Thank you for your comments. Sorry that you feel we have 2 staff on at night, we actually have three night staff members per unit which includes a trained nurse who forms part of the team. If more than one resident needs to use the bathroom at the same time, we need two members of the team to...
Thank you for your comments. Sorry that you feel we have 2 staff on at night, we actually have three night staff members per unit which includes a trained nurse who forms part of the team. If more than one resident needs to use the bathroom at the same time, we need two members of the team to assist. Regarding activities at the home, we have a new team member that has just joined the Wellbeing Activities team, bringing the total to four which should enable us to provide more activities across the home. However, we always welcome ideas on new and meaningful activities for our residents and try to focus on things that our residents want to do or are interested in.
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Review from Norman S (Husband of Resident) published on 21 September 2018 Submitted via Postal Review Card•
Overall Experience
In the recent past, there has been a low priority to take people to the toilet. Long waiting times for buzzers to be answered, then turned off and having to wait for a carer to return. Some of the food is inedible, some very good. There is a shortage of day staff and certainly at night. Residents...
In the recent past, there has been a low priority to take people to the toilet. Long waiting times for buzzers to be answered, then turned off and having to wait for a carer to return. Some of the food is inedible, some very good. There is a shortage of day staff and certainly at night. Residents are kept on medication long after needed, painkillers etc. It's up to relatives to see the doctor and get them stopped, overall cleanliness is good, and some staff very good.
↩Reply from Clare Sheehan, Careline Advisor at Wombwell Hall Care Home
Thank you for your comments. Please feel free to come into the Home to discuss your points with us. We have an ongoing recruitment campaign to attract the kindest people to join our team and an excellent training program to provide our team with the tools to provide the best care. However, at busy...
Thank you for your comments. Please feel free to come into the Home to discuss your points with us. We have an ongoing recruitment campaign to attract the kindest people to join our team and an excellent training program to provide our team with the tools to provide the best care. However, at busy times it can take a little longer for staff to answer call bells, but we do monitor response times on a regular basis to ensure we are able to meet our resident’s needs safely. The chef liaises with the unit to discuss diet preferences for our residents and we offer a diverse set of options from our nutritionally balanced menu and offer alternative menu options to ensure we are meeting resident’s needs and accommodating specific tastes and diets. I am happy to pass specific feedback on meals to our chef.
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Review from Victor A (Son of Resident) published on 12 September 2018 Submitted via Postal Review Card•
Overall Experience
One word for the staff, all of them, Excellent. Sorry one more, Excellent. Everyone here is so nice, helpful and do anything to help, again Excellent.
One word for the staff, all of them, Excellent. Sorry one more, Excellent. Everyone here is so nice, helpful and do anything to help, again Excellent.
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Review from Ronald H (Resident / Service User) published on 10 September 2018 Submitted via Postal Review Card•
Overall Experience
Very likely.
Very likely.
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No Rating
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Review from E H (Resident / Service User) published on 5 September 2018 Submitted via Postal Review Card•
Overall Experience
My stay over the last three years has been the best you can get. Staff are the best.
My stay over the last three years has been the best you can get. Staff are the best.
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Review from R E (Grandson of Resident) published on 5 September 2018 Submitted via Postal Review Card•
Overall Experience
My wife has received good treatment in this care home. The food is very good.
My wife has received good treatment in this care home. The food is very good.
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Review from D S (Son of Resident) published on 30 August 2018 Submitted via Postal Review Card•
Overall Experience
Very good staff, clean rooms, good and plentiful food.
Very good staff, clean rooms, good and plentiful food.
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Review from Carol S (Daughter of Resident) published on 30 August 2018 Submitted via Postal Review Card•
Overall Experience
I am happy with the staff, very helpful and keep me informed about my mum.
I am happy with the staff, very helpful and keep me informed about my mum.
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Review from Reader (Friend of Resident) published on 20 August 2018 Submitted via Postal Review Card•
Overall Experience
Since my friend moved to Wombwell Hall in March under the 'fast-track' he has thrived. He settled in well, with the staff being very welcoming and caring.
He gets on well with them and vice-versa. It's true to say he has exceeded expectations, in part down to him, but also the home.
Since my friend moved to Wombwell Hall in March under the 'fast-track' he has thrived. He settled in well, with the staff being very welcoming and caring.
He gets on well with them and vice-versa. It's true to say he has exceeded expectations, in part down to him, but also the home.
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Review from G S (Daughter-in-law of Resident) published on 17 August 2018 Submitted via Postal Review Card•
Overall Experience
Weller House staff in Wombwell Hall are extremely kind and supportive.
Weller House staff in Wombwell Hall are extremely kind and supportive.
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Review from Ken B (Husband of Resident) published on 11 July 2018 Submitted via Postal Review Card•
Overall Experience
Very happy with the care my wife receives.
Facilities and food are very good.
Very happy with the care my wife receives.
Facilities and food are very good.
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Review from Poppy C (Resident / Service User) published on 11 July 2018 Submitted via Postal Review Card•
Overall Experience
It's alright.
It's alright.
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Review from Lynne O (Daughter of Resident) published on 1 June 2018 Submitted via Postal Review Card•
Overall Experience
Very professional and friendly staff.
Very professional and friendly staff.
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Review from A L (Daughter of Resident) published on 23 May 2018 Submitted via Postal Review Card•
Overall Experience
My dad was transferred from hospital to Wombwell Hall for palliative care. The care was outstanding, as was the communication between me and the home, and my dad's wishes were all outstanding. They not only looked after my dad but made sure his family were ok. After dad passed away, the nursing...
My dad was transferred from hospital to Wombwell Hall for palliative care. The care was outstanding, as was the communication between me and the home, and my dad's wishes were all outstanding. They not only looked after my dad but made sure his family were ok. After dad passed away, the nursing staff gave us time with dad and were very sympathetic and understanding.
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Review from Jackie A (Friend of Resident) published on 3 May 2018 Submitted via Postal Review Card•
Overall Experience
Wombwell is a lovely home, respectful of staff at all levels, helpful and polite, cannot do enough to ensure the residents well being and happiness. The resident that I see could not be happier.
Wombwell is a lovely home, respectful of staff at all levels, helpful and polite, cannot do enough to ensure the residents well being and happiness. The resident that I see could not be happier.
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Review from Brian H (Resident / Service User) published on 3 May 2018 Submitted via Postal Review Card•
Overall Experience
Wombwell is a lovely home and looks after its residents really well, nothing is too much trouble for them and I am very happy here.
Wombwell is a lovely home and looks after its residents really well, nothing is too much trouble for them and I am very happy here.
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Review from Ronald V (Resident / Service User) published on 3 May 2018 Submitted via Postal Review Card•
Overall Experience
This is a good home - but self-funding at £6000 a month, I think is excessive.
Having now come to the end of my self-funding, I am now awaiting the assessment of my future.
This is a good home - but self-funding at £6000 a month, I think is excessive.
Having now come to the end of my self-funding, I am now awaiting the assessment of my future.
↩Reply from Clare Sheehan, Careline Advisor at Wombwell Hall Care Home
We are delighted that you feel the Home is good, we have spoken recently regarding your position here at Wombwell Hall which is a permanent one and I understand an assessment will be undertaken by social services in order to secure funding for you.
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No Rating
Review from Pat C (Cousin of Resident) published on 18 April 2018 Submitted via Postal Review Card•
Overall Experience
Good and friendly but needs new bed linen.
Good and friendly but needs new bed linen.
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Review from John F (Brother of Resident) published on 13 April 2018 Submitted via Postal Review Card•
Overall Experience
Very good in all aspects.
Very good in all aspects.
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Review from H L (Wife of Resident) published on 12 April 2018 Submitted via Postal Review Card•
Overall Experience
Shortages of staff causes problems on some occasions for less mobile residents, left without cups of tea from breakfast to 5pm.
Shortages of staff causes problems on some occasions for less mobile residents, left without cups of tea from breakfast to 5pm.
↩Reply from Clare Sheehan, Care Advisor at Wombwell Hall Care Home
Thank you for your comments, we have employed additional staff to support the Unit and will look into the refreshments that are offered to Residents throughout the day to ensure they are receiving regular drinks.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
News
30 Jul 2025
We’re proud to share some fantastic news from our team at Wombwell Hall Care Home: following a recent unannounced inspection by the Care Quality Commission (CQC), the home has been...
30 Jul 2025
An ambitious week-long project to create a community garden at Wombwell Hall care home, in Northfleet, is complete, with the space officially opened at a garden party on Sunday 22nd...
30 Jul 2025
Following a donation from Neville’s family, the Wombwell team lodged an ambitious plan to create a community garden of reflection and remembrance within the tree-canopied surroundings of the 120-bed care...
Upcoming Events
There are no upcoming events for Wombwell Hall Care Home.
There are no accreditations posted yet for Wombwell Hall Care Home.
Meet the Team (1)
Richard LawsonJob Title General ManagerJoined 2025
Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and...
Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and young people. This in turn led him, (by accident he will tell you) to take to the high seas, and spent a number of years on cruise ships around the globe. Upon returning to dry land, Richard worked in a number of related industries both in the UK and for a short period abroad - hospitality, entertainment and show management, including media and local radio - he even became an award winner whilst managing a seaside pier and theatre!
However, this led to Rich being headhunted back into health and social care management, which is where he has stayed for the past 15 years. He has worked as a Home Manager, General Manager, Operations Director, Regional Manager and Director - and now is delighted to join Belmont Healthcare as the General Manager at Wombwell Hall. A little care village with a big heart and ambitious plans for the future...
Richard's whole career has centred around the same basic core principles and values, from day one. A love, respect and duty of care for people, a passionate commitment to the most outstanding customer service which includes caring - really, really caring. And that is as true today as it ever was - and what you will find at Wombwell Hall.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wombwell Hall Care Home to verify any information. View our terms and conditions. Wombwell Hall Care Home has an Enhanced Service -what an Enhanced Service includes.
