Wombwell Hall Care Home

Wombwell Gardens, Northfleet, Gravesend DA11 8BL
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9.6 117 Reviews
  • Wombwell Hall Care Home, Gravesend
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.

The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access to town-based amenities.

Having recently benefitted from a thoughtfully designed refurbishment, the communal areas such as the dining rooms, lounges, day rooms, conservatory, hair salon and treatment rooms have been designed to enhance the daily lives of everyone who calls Wombwell Hall their home.

Kindness is at the heart of everything the care team does at Wombwell Hall; person-centred care and wellbeing is top priority. Personalised care plans consider not only medical, personal, and dietary needs, but also the individual's likes and dislikes, religious preferences, and suggestions from family members.

As part of a person-centred care delivery plan, individuals are encouraged and supported to participate in their pastimes and hobbies or embark on learning something new in a fun and inclusive environment.

Wombwell Hall has many places in which to relax, dine, exercise, socialise and be creative. The landscaped garden and patio are the perfect spot to spend time with friends and family, or with one of the many neighbourhood groups or volunteers who visit.
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Care Provided by Wombwell Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1450
  • Self-Funded Residential Dementia Care: £1400 – £1650
  • Self-Funded Nursing Care: £1500 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1750
  • RESPITE Self-Funded Residential Care: £1350 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1650
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1750

Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.

These prices are only a guideline, please contact Wombwell Hall Care Home to find out the exact price for your requirements.

Contact Wombwell Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wombwell Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Richard Lawson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (112)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (26)

Visiting

  • Visitor's to sign in on arrival via an electronic device.

Parking

  • Car Park available, Disabled access and electric charging point.

Wombwell Hall Care Home Reviews (117)

9.6

Wombwell Hall Care Home has a Review Score of 9.6 (9.578) out of 10, based on 35 reviews in the last 2 years.
Over all time Wombwell Hall Care Home has 117 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wombwell Hall Care Home
  • 36
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Total of 117, showing 1-20
Review from W H (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum received excellent care from Wombwell Hall Care Home. The staff treated her with kindness and dignity.
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Review from Jean B (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care that my dad receives at Pickwick House. The staff are always friendly and welcoming and treat my dad with respect. The food is of a very high standard always fresh and hot. Pickwick House is always clean thanks to the domestic staff especially Claire who keeps
dads room spotless and always finds time to talk to dad about football. The nursing staff are so professional and welcoming and I know that my dad is being so well looked after. They always have to to speak to you and keep you up to date about medication etc. Thank you for making what was a very stressful emotional time so much better than we thought it would be.
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Review from Amanda L (Partner of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner was extremely well looked after during his stay at Wombwell Hall, from May 2023 until April 2025. They were very kind and patient and always had different things going on for all the residents. His cleanliness and appearance was taken care of on a daily basis, there were hairdressers and
a chiropodist, who came to the home on a regular basis. The menus were varied and with lots of nutritional value. Each room has their own TV and window, looking out onto the gardens on the estate, so the residents can see the local wildlife, foxes, squirrels and birds and the varied amount of different established trees and shrubs. Everything is regularly maintained and kept in good working order, in the home and outside in the grounds. The home is reached either by car or a regular bus which runs every half an hour and the bus stop is only two minutes walk away. I would highly recommend anyone looking for a care home to use this establishment, they won't be disappointed.
Reply from Adam Hutchinson, MD at Wombwell Hall Care Home
Thank you very much for your kind feedback and details on how you have been supported at the home.
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Review from Jeannie R (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall mums care is very good but still after mum being in room with patio doors that cannot be opened easy and seals blown on doors have not been done so not enough ventilation. Room in need of decoration chipped paint etc also I notice dishwasher not working in kitchen hygiene problem as cutlery
plates etc need to be washed in high temperature broken tap on sink and water out urn just drips out when you need to make tea obviously very scaled needs attention I cannot fault the staff they all work tirelessly But maintenance check needs to be done the five star review goes to the staff !!
Reply from Adam Hutchinson, MD at Wombwell Hall Care Home
Many thanks for your feedback its appreciated and we will be looking into the items you have mentioned in the review and can assure you these issues are resolved.
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Review from Alison W (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall I feel my mother is treated well and the staff are caring and kind.
However, I feel that asking me to bring in toiletries for my mother is ridiculous as she's paying in excess of £70.000 a year! In addition the toiletries are 'shared around'.
The new clothing I bring in for her mysteriously
disappears and she's always in someone else's attire! It's a lot of money and I expected better.
They have this 'resident of the month' tick box scheme and I've brought these issues to the attention of the staff numerous times but nothing ever changes.
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Review from L A (Daughter-in-law of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been at Wombwell Hall for 18 months mostly in Pickwick House and we are impressed with the kind and caring attitude of all the staff - not only to residents but to family members as well. They are happy and smiling even in difficult circumstances, welcoming - giving time to discuss
concerns and friendly. They are professional and their interpersonal skills are excellent. My mother in law is a long term resident so we have had a long experience of life at Wombwell!
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Review from John L (Husband of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Copperfield House is a superb, well-run, and organised house with lots of exciting, interesting activities for the residents.
They pride themselves on a very personal touch with their care, which has the residents happy and engaged.
The facilities are excellent, with recently redecorated and revamped
rooms that are homely yet functional for the residents.
The house manager, is brilliant, so friendly and helpful; you always feel as if your loved ones are the only reason they exist.
I would thoroughly recommend Wombwell Hall and Copperfield in particular for any loved ones who you have a requirement for.
Reply from Adam Hutchinson, MD at Wombwell Hall Care Home
Many thanks for your kind words we will pass onto the team for them to hear these comments
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Review from Sylvie F (Respite Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I enjoyed my stay at Weller House and look back on it with pleasure. I had broken both my wrists and, unable to look after myself, I was referred for care. I have Parkinson's disease and also very bad osteoarthritis and therefore everything was difficult for me. I could not look after my own hygiene
and also found it very difficult to eat as I could not hold the cutlery and therefore needed a lot of help. The food was very good and plentiful. I had a very nice, comfortable room with an armchair and a TV. I could also use the lounge, where there were various activities during the week. There's no doubt that it's very difficult to have to surrender all aspects of your care over to others but I can only say that everybody was very helpful and I experienced nothing but kindness and concern for my welfare. The carers and staff alike were very responsive, cheerful and easy company. They have my admiration and grateful thanks.
Reply from Adam Hutchinson, MD at Wombwell Hall Care Home
Thank you so much for your kind words and we are glad you were happy. We will pass on your comments to the teams
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Review from W G (Wife of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Wombwell Hall from 9th July until 28th July. He was so looked after and all the staff looked after him, especially one member of staff in particular! They made his last days so comfortable, me and my son's couldn't have asked for a more comfortable end for him. I would like to send
my love and best wishes to all the staff. You are wonderful.
Reply from Adam Hutchinson, MD at Wombwell Hall Care Home
Many thanks for your kind words and we will pass these onto the teams at Wombwell Hall
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Review from P F (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for 20 months and we have found that her care is exemplary and cant find no fault at all. The care she is receiving during these difficult times, living with her dementia is excellent. The staff are very polite, caring for all her needs and keep us informed of any problems.
Reply from Adam Hutchison, MD at Wombwell Hall Care Home
Thank you for your kind review it's much appreciated and will be shared with the teams
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Review from John R (Husband of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife came into Wombwell Hall, Copperfields in May 2025. The care has been excellent from all care and support staff in particular care assistant as well as housekeeping. Food is very good, cooked to a great standard. Myself and all the family are thankful for making a difficult time more bearable.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you for taking the time to share your kind words with us. We are delighted that you feel that the care at Wombwell Hall has been excellent and thank you for mentioning the the carers as well as…read more
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Review from Stacey W (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Wombwell Hall for over 2 years. It is one of the most difficult things we as a family have ever had to deal with, all made that little bit more bearable by the kindest and understanding of all the staff. Mum settled well into Wombwell ( not like the home she was in before
here) so that already made us feel more comfortable with leaving her there. Over time we have got to know the staff well and mum is now part of the furniture.
Wombwell have a way of understanding each and every resident's needs, which is due to the commitment of their long standing staff. All the staff are amazing and really do CARE about all the residents, nothing is too much trouble. This level of care cannot be provided by agency staff!
I have no problem recommending this care home.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for your wonderful review and for taking the time to share your positive experiences with us. We will ensure that we share your kind words with our care team who will be delighted…read more
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Review from Valerie B (Wife of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Husband was a resident in Wombwell Care Home for two and a half months when sadly he recently passed away. The love and care he received from all the Staff at Copperfields was second to none. I will always be grateful for their expertise in looking after him. This was carried out with understanding
and compassion. Thank you to all the Staff for making a heartbreaking time more bearable. I send my love to you all.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Firstly, please accept our condolences for your loss on behalf of us all at what we know is a very difficult time.Thank you so much for taking the time to share your kind and supportive words with us…read more
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Review from Leila N (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent his last few months at Copperfield House and I couldn't be happier about the quality of care he received. The whole staff team were so attentive to his individual needs and managed his Alzheimer's behaviours in a calm and respectful manner, nothing fazed them! As he reached his end
of life,the level of compassion shown to him when poorly was really moving for his family and the close bond he had with staff shone through.We were able to spend as much time with Dad at the end as we wished and treated with with such care and love, we appreciated this so much and this memory will stay with us.
We would recommend Wombwell Hall for a loved one for its home from home feeling, caring staff and welcoming atmosphere too residents and visitors. Their new Neville's Garden is a beautiful place to spend time with a relative or a space for peaceful reflection. They get a 10/10 from me!
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Firstly, please accept our condolences to you and your family for your loss. We'd like to express huge gratitude and thank you for taking the time to share your kind and supportive words with us about…read more
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Review from John W (Husband of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We appreciate the staff looking after our wife/mother, in her time at the home. Was looked after more and respected more at the home, then her time in the hospital. Thank you so much for all you done for us.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
We thank you and appreciate you taking the time to share your kind words, which are deeply valued by our care team at Wombwell Hall. We are delighted to hear that your experience of our high level of…read more
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Review from M R (Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently spent a week at Wombwell - Pickwick House - for respite care. This is the 4th time I've had respite at Wombwell and I've been delighted with their service. The staff are kind, caring, engaging and attentive. They go to no end of trouble to meet my needs and support me accordingly. I'd particularly
like to thank five members of staff.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for sending your wonderful review to us. We are delighted that you have come back to us at Wombwell Hall for several periods of respite. Your kind words means to much to us - we…read more
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Review from Kathleen L (Wife of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted to Copperfield in February following his dementia worsening and his falls becoming a daily occurrence. He was looked after with much love and care by all the staff . Myself and members of the family visited everyday and we were made to feel welcome and encouraged to join in
any activities. Unfortunately my husbands health deteriatedand he was bed bound for the last couple of weeks but he was still looked after with the same care and attention and made to feel comfortable . My sons and I were with him 24hrs over his last week and thank everyone for the attention and kindness given to us ,nothing was too much trouble not only did they look after my husband but they supported us too . Thank you so much to all the team you are angels
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for your wonderful five star review to receive from you - your kind and thoughtful words mean the world to us, we know that our Manager and care team will be delighted to read them.…read more
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Review from Audrey T (Wife of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent the last two months of his life in the care of the staff of Wombwell Hall. During that time he was treated with respect and dignity, throughout the day members of staff would come into his room (never just passing by his open door) and chat with him about a variety of subjects. They
made it their mission to learn about him and his life drawing on photographs and my experiences of our long life together. His personal care was exemplary. Unfortunately my husband was confined to his bed, but this did not mean he was excluded from all the activities - he was visited by professional pantomime actors and Skye the support dog and, at my request, the staff ensured that music was playing in his room all day. I was treated with kindness and respect; I felt listened to and supported in what was a very difficult time for me. I was encouraged to take part on activities including a hilarious pantomime, exercise sessions and an uplifting and inclusive Carol Service.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for your kind and heartfelt words, and for your much-appreciated five-star review. We are so glad that you also felt included, we aim to achieve exactly this as we actively encourage…read more
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Review from D L (Son-in-law of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been a resident for a couple of years it is well looked after by the kind and caring team here at Wombwell. 'Warm, clean, entertained and safe' would be my few-word summary.
It's good to see the refurbishment going on too.
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for your kind words, and for your much-appreciated five-star review - we will ensure that we pass these on to the care and activities team members - we know they will appreciate them…read more
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Review from M W (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to share my full support for Wombwell Hall and its incredible team, led by a dedicated and compassionate manager. While working in this sector is never without challenges, the staff at Wombwell consistently go above and beyond to provide care that is both professional and heartfelt.
It's clear
that both the manager and her staff are deeply committed to the well-being of every resident.
The recent CQC rating is disappointing and, in my view, doesn't reflect the hard work, dedication, and care I've witnessed at Wombwell Hall. I'm confident the next review will provide a fairer reflection of the exceptional efforts made by the entire team.
Thank you to the manager and everyone at Wombwell Hall for your tireless dedication, you make a real difference every day!
Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for taking the time to share your kind, supportive and thoughtful words with us, this means so much to our General Manager and her wonderful Care Team at Wombwell Hall, we'll share…read more
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Current Review Score: 9.6 (9.578)

Overview of Review Score

The Review Score of 9.6 (9.578) out of 10 for Wombwell Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.578 for Wombwell Hall Care Home is calculated as follows: ( (285 Excellents x 5) + (64 Goods x 4) + (33 Satisfactorys x 3) + (8 Poors x 2) + (3 Very Poors x 1) ) ÷ 393 Ratings = 4.578
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wombwell Hall Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Richard

Richard Lawson

Job Title: General Manager Joined: 2025

Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and young people. This in turn led him, (by accident he will tell you) to take to the high seas, and spent a number of years on cruise ships around the globe. Upon returning to dry land, Richard worked in a number of related industries both in the UK and for a short period abroad - hospitality, entertainment and show management, including media and local radio - he even became an award winner whilst managing a seaside pier and theatre!


However, this led to Rich being headhunted back into health and social care management, which is where he has stayed for the past 15 years. He has worked as a Home Manager, General Manager, Operations Director, Regional Manager and Director - and now is delighted to join Belmont Healthcare as the General Manager at Wombwell Hall. A little care village with a big heart and ambitious plans for the future...


Richard's whole career has centred around the same basic core principles and values, from day one. A love, respect and duty of care for people, a passionate commitment to the most outstanding customer service which includes caring - really, really caring. And that is as true today as it ever was - and what you will find at Wombwell Hall.

Frequently Asked Questions about Wombwell Hall Care Home

What types of Care is Wombwell Hall Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wombwell Hall Care Home have?

There are 112 Single Rooms.

What are the Facilities & Services at Wombwell Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wombwell Hall Care Home to the centre of Gravesend?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wombwell Hall Care Home to verify any information. View our terms and conditions. Wombwell Hall Care Home has an Enhanced Service - more info.