Wombwell Hall Care Home

Wombwell Gardens, Northfleet, Gravesend DA11 8BL
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9.6 109 Reviews
  • Wombwell Hall Care Home, Gravesend
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.

The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access to town-based amenities.

Having recently benefitted from a thoughtfully designed refurbishment, the communal areas such as the dining rooms, lounges, day rooms, conservatory, hair salon and treatment rooms have been designed to enhance the daily lives of everyone who calls Wombwell Hall their home.

Kindness is at the heart of everything the care team does at Wombwell Hall; person-centred care and wellbeing is top priority. Personalised care plans consider not only medical, personal, and dietary needs, but also the individual's likes and dislikes, religious preferences, and suggestions from family members.

As part of a person-centred care delivery plan, individuals are encouraged and supported to participate in their pastimes and hobbies or embark on learning something new in a fun and inclusive environment.

Wombwell Hall has many places in which to relax, dine, exercise, socialise and be creative. The landscaped garden and patio are the perfect spot to spend time with friends and family, or with one of the many neighbourhood groups or volunteers who visit.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1450
  • Self-Funded Residential Dementia Care: £1400 – £1650
  • Self-Funded Nursing Care: £1500 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1750
  • RESPITE Self-Funded Residential Care: £1350 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1650
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1750

Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.

These prices are only a guideline, please contact Wombwell Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Richard Lawson (General Manager)

Local Authority / Social Services

Admission Criteria

  • All Referrals
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (112)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • Visitor's to sign in on arrival via an electronic device.

Parking

  • Car Park available, Disabled access and electric charging point.

Wombwell Hall Care Home Reviews (109)

Total of 109, showing 1-20
9.6

Wombwell Hall Care Home has a Review Score of 9.6 (9.599) out of 10, based on 30 reviews in the last 2 years. Over all time Wombwell Hall Care Home has 109 reviews.

Overall Experience

  • 60
  • 40
  • 5
  • 3
  • 1

Date Published

109
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79

Review from John R (Husband of Resident) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came into Wombwell Hall, Copperfields in May 2025. The care has been excellent from all care and support staff in particular care assistant as well as housekeeping. Food is very good, cooked to a great standard. Myself and all the family are thankful for making a difficult time more bearable.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you for taking the time to share your kind words with us. We are delighted that you feel that the care at Wombwell Hall has been excellent and thank you for mentioning the the carers as well as the house-keeping staff make such a valuable contribution to residents and their families. We will share your kind words with all of the team, we know they will be delighted to receive them. With warmest regards from the Wombwell care team and Belmont Healthcare services.

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Review from Stacey W (Daughter of Resident) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Wombwell Hall for over 2 years. It is one of the most difficult things we as a family have ever had to deal with, all made that little bit more bearable by the kindest and understanding of all the staff. Mum settled well into Wombwell ( not like the home she was in before
here) so that already made us feel more comfortable with leaving her there. Over time we have got to know the staff well and mum is now part of the furniture.
Wombwell have a way of understanding each and every resident's needs, which is due to the commitment of their long standing staff. All the staff are amazing and really do CARE about all the residents, nothing is too much trouble. This level of care cannot be provided by agency staff!
I have no problem recommending this care home.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for your wonderful review and for taking the time to share your positive experiences with us. We will ensure that we share your kind words with our care team who will be delighted to receive them. We know that some decisions can be difficult regarding our loved one's care, but are so happy that your Mum is settled and content, its wonderful to know that you feel that she's now part of the furniture, this is so lovely to hear! With warmest regards, from the Wombwell Hall & Belmont Healthcare Team

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Review from Valerie B (Wife of Resident) published on 15 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband was a resident in Wombwell Care Home for two and a half months when sadly he recently passed away. The love and care he received from all the Staff at Copperfields was second to none. I will always be grateful for their expertise in looking after him. This was carried out with understanding
and compassion. Thank you to all the Staff for making a heartbreaking time more bearable. I send my love to you all.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Firstly, please accept our condolences for your loss on behalf of us all at what we know is a very difficult time.Thank you so much for taking the time to share your kind and supportive words with us for the care, understanding and compassion shown to your Husband from the care team at Wombwell Hall - we will ensure that your kind words are shared with them and know they will be gratefully received. With warm wishes from the Wombwell Hall and Belmont Healthcare Team.

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Review from Leila N (Daughter of Resident) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few months at Copperfield House and I couldn't be happier about the quality of care he received. The whole staff team were so attentive to his individual needs and managed his Alzheimer's behaviours in a calm and respectful manner, nothing fazed them! As he reached his end
of life,the level of compassion shown to him when poorly was really moving for his family and the close bond he had with staff shone through.We were able to spend as much time with Dad at the end as we wished and treated with with such care and love, we appreciated this so much and this memory will stay with us.
We would recommend Wombwell Hall for a loved one for its home from home feeling, caring staff and welcoming atmosphere too residents and visitors. Their new Neville's Garden is a beautiful place to spend time with a relative or a space for peaceful reflection. They get a 10/10 from me!

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Firstly, please accept our condolences to you and your family for your loss. We'd like to express huge gratitude and thank you for taking the time to share your kind and supportive words with us about our care provided to your dear Father. We will ensure our Manager and care team are made aware of them, we know they'll be delighted to receive them, it we know already that your review will mean so much to them. Thank you again, with warmest regards from Wombwell Hall and Belmont Healthcare Services.

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Review from John W (Husband of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We appreciate the staff looking after our wife/mother, in her time at the home. Was looked after more and respected more at the home, then her time in the hospital. Thank you so much for all you done for us.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

We thank you and appreciate you taking the time to share your kind words, which are deeply valued by our care team at Wombwell Hall. We are delighted to hear that your experience of our high level of care, love, and respect that we continually strive to provide for all of our residents, including your wife, was appreciated. Thank you once again. With warmest regards, The Wombwell Hall and Belmont Healthcare Services Team.

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Review from M R (Resident) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently spent a week at Wombwell - Pickwick House - for respite care. This is the 4th time I've had respite at Wombwell and I've been delighted with their service. The staff are kind, caring, engaging and attentive. They go to no end of trouble to meet my needs and support me accordingly. I'd particularly
like to thank five members of staff.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for sending your wonderful review to us. We are delighted that you have come back to us at Wombwell Hall for several periods of respite. Your kind words means to much to us - we will ensure that we share them with our Manager and their Care Team. With warmest regards from us all at Belmont Healthcare Services.

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Review from Kathleen L (Wife of Resident) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Copperfield in February following his dementia worsening and his falls becoming a daily occurrence. He was looked after with much love and care by all the staff . Myself and members of the family visited everyday and we were made to feel welcome and encouraged to join in
any activities. Unfortunately my husbands health deteriatedand he was bed bound for the last couple of weeks but he was still looked after with the same care and attention and made to feel comfortable . My sons and I were with him 24hrs over his last week and thank everyone for the attention and kindness given to us ,nothing was too much trouble not only did they look after my husband but they supported us too . Thank you so much to all the team you are angels

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for your wonderful five star review to receive from you - your kind and thoughtful words mean the world to us, we know that our Manager and care team will be delighted to read them. We are so happy that your whole family as well as your Husband were made to feel welcome, looked after and were also encouraged to join in any activities that were taking place. We would like to offer our condolences to you and your family at a difficult time for you all, if we can help support you at any point do please let us know. With warmest wishes to you and your family, on behalf of the Wombwell Care Team and Belmont Healthcare Services.

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Review from Audrey T (Wife of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent the last two months of his life in the care of the staff of Wombwell Hall. During that time he was treated with respect and dignity, throughout the day members of staff would come into his room (never just passing by his open door) and chat with him about a variety of subjects. They
made it their mission to learn about him and his life drawing on photographs and my experiences of our long life together. His personal care was exemplary. Unfortunately my husband was confined to his bed, but this did not mean he was excluded from all the activities - he was visited by professional pantomime actors and Skye the support dog and, at my request, the staff ensured that music was playing in his room all day. I was treated with kindness and respect; I felt listened to and supported in what was a very difficult time for me. I was encouraged to take part on activities including a hilarious pantomime, exercise sessions and an uplifting and inclusive Carol Service.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for your kind and heartfelt words, and for your much-appreciated five-star review. We are so glad that you also felt included, we aim to achieve exactly this as we actively encourage family members to join in with any activities they feel comfortable doing so. We will ensure that we pass on your kind words to our care and activities team members - we know they will appreciate them so much. With warmest regards, the Belmont Healthcare Team

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Review from D L (Son-in-law of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has been a resident for a couple of years it is well looked after by the kind and caring team here at Wombwell. 'Warm, clean, entertained and safe' would be my few-word summary.
It's good to see the refurbishment going on too.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for your kind words, and for your much-appreciated five-star review - we will ensure that we pass these on to the care and activities team members - we know they will appreciate them so much. With warmest regards, the Belmont Healthcare Team

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Review from M W (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to share my full support for Wombwell Hall and its incredible team, led by a dedicated and compassionate manager. While working in this sector is never without challenges, the staff at Wombwell consistently go above and beyond to provide care that is both professional and heartfelt.
It's clear
that both the manager and her staff are deeply committed to the well-being of every resident.
The recent CQC rating is disappointing and, in my view, doesn't reflect the hard work, dedication, and care I've witnessed at Wombwell Hall. I'm confident the next review will provide a fairer reflection of the exceptional efforts made by the entire team.
Thank you to the manager and everyone at Wombwell Hall for your tireless dedication, you make a real difference every day!

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for taking the time to share your kind, supportive and thoughtful words with us, this means so much to our General Manager and her wonderful Care Team at Wombwell Hall, we'll share your review with them as we know they will be delighted to see them. We too believe the team's tireless dedication makes a difference every single day. It is kind words like yours that strive us to continue making amazing experiences happen for those residents who live with us. Again, thank you so much, on behalf of the Belmont Healthcare Team

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Review from Peter J (Son of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for the past 6 months, and has settled in well. She can be very difficult and demanding person, but we have noticed a gradual change in her behaviour, with our visit last weekend seeing her extremely happy. She now communicates with other residents, and joins in some of
the activities. The attention given by the staff to the residents is first class, they pick up and respond to all requirements no matter how small. This level of detail can only be observed when you spend time in the Care Home. The quality of food is extremely good, and the choice available is excellent. My mother commented recently that they provide ice cream whenever requested. The staff provide a variety of activities, supplemented by in-house services, such as a hairdresser. Residents are encouraged to leave their room and spend time in the general communal areas. Some areas are maybe looking a little tired, but this is being addressed by the new owners.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

What a wonderful review to receive, we're truly humbled. Thank you so much for taking the time to share your wonderful thoughts and words with us about the care and attention received for your Mother. Your precious words mean the world to us, and we'll be sharing them with our brilliant Care Team at Wombwell Hall so that they can see them too. Thank you again so much for your invaluable support, with warmest regards from the Belmont Healthcare Team.

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Review from Pauline S (Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Since being lied to again I am not happy with my situation. Its okay if you have dementia or something else but just have no mobility, because my last hospital visit is beyond a joke. My social worker has not visited so I don't know what is happening. But I can't wait to get out of here even if I have
to discharge myself.
Food needs improvement. No telly in room. Staff few and far between. Please get me out of here as soon as possible.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you for sharing your feedback. We take resident wellbeing very seriously and hope that now our Unit Manager has visited you and your family to allay any concerns you may have had that you are now happy and settled. Please know that your comfort and care are our priority and that should you have any concerns, please of course ask to speak with your Unit Manager or a member of our wonderful care team in the first instance. With warmest wishes, from Belmont Healthcare

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Review from A M (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived at Pickwick House on the 22nd of June, in his words he was happier than he thought he would be. He loved being around the other residents and loved the staff. He had the best last 14 weeks with them, and myself, my sister and brother would like to thank you all for loving him and caring
and making him as happy as he was, we appreciate you all, Dad's words God bless you all.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much to you and your family for taking the time to leave such kinds words and such a glowing five star review for the home and our care team about your Dad's stay with us at Pickwick House. We are delighted that he was so happy during his stay - we'll pass on your feedback to the team, whom we know will be delighted to receive it, your words go a long way and are so special. With warmest regards, Belmont Healthcare Services.

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Review from Lorainne M (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my father's stay with you for 5 months in the Micawber unit at the beginning of the year due to an injury and his not being able to be at home, we decided to place him for one week of respite care in August as my mother had to have an operation and he needed to be looked after.
We cannot
fault the care that the carers and the office team at Wombwell Hall at all, he was so well looked after and he felt completely safe and at ease with everyone he met.
We all felt that they could not do enough for us and at every point that we needed help or advice you were there. You even took him for his important hospital appointments whilst he was on his 5-month stay.
Thank you again and we wouldn't think twice about using you.

Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home

Wow! This is lovely to read and has made our day! Thank you for taking the time to share your kind feedback and recommending us. It is always so nice to hear words like 'well looked after', 'safe' and 'at ease'. We can't wait to share this one with our team. It was a pleasure to have your Father stay with us and we look forward to welcoming you back again soon. Kind Regards, Belmont Healthcare.

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Review from A G (Son of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well looked after, although only in for a short time. She had a nice room with a patio sliding door and with a pleasant view. The building security was good as were the staff. We were able to take her for a walk around the pleasant grounds which she enjoyed. When she passed away the staff
were very understanding and helpful.

Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home

Thank you so much for your kind words and for sharing this with us and the community. Our aim is to provide the best quality care and comfort, we are so proud of our team, for enriching the lives of our residents. It was our pleasure to care for your dear mother in her final stages and we'd like to pass on our sincere condolences. Take Care, from all at Belmont Healthcare.

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Review from E S (Granddaughter of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Nan received at Wombwell was above and beyond. I am so grateful to them, they built lovely, genuine relationships with my Nan as well as the whole family. When Nan passed every staff member was so kind and considerate, I cannot thank them enough. They really did make it feel like a home
away from home.

Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home

This has made our day! Thank you so much for your kind words. We pride ourselves on the care and support we provide to those in our services. We can't wait to share this with our team. We'd like to take this opportunity to send our sincere condolences, your Nan was a very special lady and was a pleasure to care for her. Kind Regards, Belmont Healthcare Team.

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Review from M R (Niece of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Personal hygiene could be improved, as far as shaving goes. We had to speak to staff a few times to get a shave daily.
Food and drink could be improved. Would like to talk to the chef personally, maybe weekly, to discuss needs to do with my uncle's carbohydrate levels.
Carers are not medical and do
not understand he is hurting in his Coccyx when in one position too long, so he does not complain. But he would like to be moved off Coccyx more often.

Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home

Thank you for your feedback. It was lovely speaking with you and listening. We have taken your thoughts into account and we'll endeavour to meet your Uncle's needs. It was nice to hear that the staff are lovely and things have improved regarding your Uncle's daily shave. I can confirm we have Registered General Nurses onsite and competent trained Healthcare Assistants. I shall discuss this with our team and get back to you. Kind Regards, Belmont Healthcare.

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Review from Jane H (Niece of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The whole team at Micawber House have made my uncle welcome. The majority of the carers are kind and considerate and take into account his needs and dignity. He enjoys the food.
The room is kept clean, but is in need of an update, as is the bedding. Hopefully, as mentioned in one of the meetings with
the home manager, the refurbishment of the rooms are underway and there will be more showering facilities in the new en-suite bedrooms.

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so very much for taking the time to share your kind words about our care team, the food and your uncle's room. We are in the middle of a refurbishment at the home at the moment and would hope that once completed, this would alleviate any areas you mention as being a little tired. We are very excited to be sharing very soon, how the new rooms will benefit residents and aid care teams in carrying out their very important roles in looking after loved ones. With warmest regards, from the Belmont Healthcare team.

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Review from G A (Son of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old mother came into the home in mid-February this year.
At first, she was reluctant to accept where she was and the help that was available.
She is now happy and pain-free most of the time.
She does complain but usually, the issue has already been dealt with.
The staff, that we have
met and seen, are all wonderful and do their very best to support Mum.
Her room is dated and tired but clean and has a fantastic outlook. So very acceptable indeed.
The food is good but Mother does grumble about this sometimes. That said she never asks for alternatives so that makes it harder to please her. Based on what I've seen, the food is very nice.
She has lots of visitors who bring her in whatever she wants.
For someone who has been fiercely independent all of her life, the environment is not what she ideally wants but deteriorating health has made this the only safe option.

Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home

We truly appreciate your feedback, taking the time to do so and sharing this with us and the community. Your review motivates us to continue providing exceptional care and set the standards for excellence in everything we do. You'll be pleased to know that Wombwell Hall is undergoing refurbishments. Thank you so much, from all at Belmont Healthcare.

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Review from Chelsey K (Granddaughter of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't thank the staff at Pickwick enough, they helped my granny's last few months of her life the best, catered to her every need, Pickwick is very clean, always had fresh bedding, washed and bathed her, when she wanted food looked clean and nice. The staff didn't just look after the patients
but the family too, when it was her last few days they did their all to make sure Granny and the family were as comfortable as we could be. When we would bring the children down they always make sure the children were good and had colouring. The staff always pull their own weight, no one though they was better than anyone else. Thank you again Pickwick, you restored my faith in care homes, love to you all!

Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home

Thank you so much for taking the time to leave us a fabulous 5-star review. We are very happy that at a difficult time for you and your family, you all felt that every one of your Granny's needs as well as your family's was taken care of, this means so much. We will ensure your feedback is passed onto our excellent Care Team at Wombwell Hall - With warmest regards, Belmont Healthcare Team.

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Current Review Score: 9.6 (9.599)

Overview of Review Score

The Review Score of 9.6 (9.599) out of 10 for Wombwell Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.599 for Wombwell Hall Care Home is calculated as follows: ( (239 Excellents x 5) + (68 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 337 Ratings = 4.599

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wombwell Hall Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

Meet the Team (1)

Richard

Richard Lawson

Job Title: General Manager

Joined: 2025

Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and young people. This in turn led him, (by accident he will tell you) to take to the high seas, and spent a number of years on cruise ships around the globe. Upon returning to dry land, Richard worked in a number of related industries both in the UK and for a short period abroad - hospitality, entertainment and show management, including media and local radio - he even became an award winner whilst managing a seaside pier and theatre!


However, this led to Rich being headhunted back into health and social care management, which is where he has stayed for the past 15 years. He has worked as a Home Manager, General Manager, Operations Director, Regional Manager and Director - and now is delighted to join Belmont Healthcare as the General Manager at Wombwell Hall. A little care village with a big heart and ambitious plans for the future...


Richard's whole career has centred around the same basic core principles and values, from day one. A love, respect and duty of care for people, a passionate commitment to the most outstanding customer service which includes caring - really, really caring. And that is as true today as it ever was - and what you will find at Wombwell Hall.

Frequently Asked Questions about Wombwell Hall Care Home

What types of Care is Wombwell Hall Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wombwell Hall Care Home have?

There are 112 Single Rooms.

What are the Facilities & Services at Wombwell Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wombwell Hall Care Home to the centre of Gravesend?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wombwell Hall Care Home to verify any information. View our terms and conditions. Wombwell Hall Care Home has an Enhanced Service - more info.