the main staff that looked after me were fantastiJulie C(Respite Resident/Service User)
Staff are very caring and, although very busy, do their utmost to make our mum happy and comfortableSarah S(Daughter of Resident/Service User)
Extremely nice place. Staff very helpful. My mother is very happyJennifer M(Daughter of Resident/Service User)
the main staff that looked after me were fantastiJulie C(Respite Resident/Service User)
Staff are very caring and, although very busy, do their utmost to make our mum happy and comfortableSarah S(Daughter of Resident/Service User)
Extremely nice place. Staff very helpful. My mother is very happyJennifer M(Daughter of Resident/Service User)
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.
The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access...
Care Provided by Wombwell Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.
Contact Wombwell Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Belmont Healthcare
- Private Owned
Person in charge
- Richard Lawson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (112)
- Single Rooms with ensuite Wet Room (26)
Visiting
- Visitor's to sign in on arrival via an electronic device.
Parking
- Car Park available, Disabled access and electric charging point.
Wombwell Hall Care Home Reviews (130)
Wombwell Hall Care Home has a Review Score of 9.6 (9.585) out of 10, based on 41 reviews in the last 2 years.
Over all time Wombwell Hall Care Home has 130 reviews.
He has been treated with dignity and encouraged to get moving after as spell of six weeks in bed at hospital.
After two weeks he is able to stand out of the chair and beginning to walk again.
The staff have been very encouraging at all times and this has helped him as well as me.
I visit my husband's auntie here once a week and I can clearly see how hard the staff work. They are extremely patient and eager to give the best possible care to their residents. I am very impressed with the energetic activities team who strive to make each day as fulfilling as possible. Thank you.
The nursing staff are very helpful and accommodating. On my pre-visit was shown all over the residence and I was very impressed. Nothing is too much trouble. Since my mother was admitted it has taken a lot of worry and pressure away from me and I now can relax and concentrate on other matters knowing she is in good hands. The carers are very supportive and very kind, listening to my concerns and putting my mind at rest. I can and will thoroughly recommend Wombwell Hall if asked.
She finds it difficult to eat - but has been assisted to find things that suit her.
The room is well decorated and kept clean.
I appreciate that the staff are under a lot of pressure due to shortage of staff and funding.
Thank you for your comments. We value the opportunity to review our service. We will always look to maintain the appropriate levels of staff to meet the care requirements and we certainly want to ensure that our organisation at the home is both proactive and demonstrates efficiency when dealing with issues. We will share this feedback with the team – Thank you.
The most important thing is the kindness of the staff, nothing is too much trouble for them.
Very good attention.
Cannot praise the staff enough.
Thank you.
The staff and management are lovely, very caring and supportive and always taking care of her. My aunt enjoys being here and is always laughing. I would recommend this care home to anyone. My aunt is in the safest hands of the girls. No concerns about her care.
My husband loves having banter with them.
The home is set in a pleasant, well-kept environment and provides a good variety of meals. On the whole, the staff are very caring but often overworked. The activities team provide a good range of things to do to suit all abilities, supplying help where needed.
My mother has been at Wombwell Hall (Pickwick House) for nearly 3 years. We spent a lot of time investigating all the care homes in the area and found that Wombwell Hall was the best in every respect. The staff are clearly dedicated and caring for all of the residents. It requires a special kind of dedication to care for the elderly and they have it. I would have no hesitation in recommending Wombwell Hall.
This care home is excellent. They are making my mother very comfortable and all the staff are very kind and caring, especially the lady in charge. I would not hesitate to recommend this home to anyone. My Mum is well fed, looked after with the utmost kindness and happy.
My sister spent a little over two weeks in Wombwell Hall Care Home before she sadly passed away. The staff were unfailingly kind, caring, empathetic to both her and our family. They were warm and friendly and went the extra mile for us. A lovely home and one the company should be proud of. My mum also passed away in Wombwell Hall Care Home 10 years ago and received the same excellent care.
Mum has been cared for by the staff very well and are appreciative of her needs. Staff are friendly and cheerful. Food and soft drinks are well looked after and she is washed and cleaned with care.
My brother spent the last 6 months of his life at Wombwell Hall. He suffered from MND which left him at times very frustrated at his inability to communicate, which in turn made him very demanding at times. We have to commend the staff for their patience over that period of time. However he did often complain about the night staff treating him as a dementia patient, he understood exactly where his life was going.
I found my stay here a very positive one. Everyone makes you feel welcome and explains any care or treatment plans with you. Nursing staff and carers are excellent and make you feel as you are part of a big family. The only problem is that some residents keep shouting and banging on tables at night and during the day - very upsetting for visitors and grandchildren.
Thank you for your kind comments regarding the staff and the Home during your stay at Wombwell. Some Residents have limited abilities and the shouting and banging of objects is their way of communicating. We apologise if this caused any upset to your family members and visitors but are pleased to hear that your stay overall was a positive one.
The activities could and should be much better organised with more budget staff.
Thank you for your comments. Sorry that you feel we have 2 staff on at night, we actually have three night staff members per unit which includes a trained nurse who forms part of the team. If more than one resident needs to use the bathroom at the same time, we need two members of the team to...
In the recent past, there has been a low priority to take people to the toilet. Long waiting times for buzzers to be answered, then turned off and having to wait for a carer to return. Some of the food is inedible, some very good. There is a shortage of day staff and certainly at night. Residents are kept on medication long after needed, painkillers etc. It's up to relatives to see the doctor and get them stopped, overall cleanliness is good, and some staff very good.
Thank you for your comments. Please feel free to come into the Home to discuss your points with us. We have an ongoing recruitment campaign to attract the kindest people to join our team and an excellent training program to provide our team with the tools to provide the best care. However, at busy...
One word for the staff, all of them, Excellent. Sorry one more, Excellent. Everyone here is so nice, helpful and do anything to help, again Excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2025Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jul 2025
We’re proud to share some fantastic news from our team at Wombwell Hall Care Home: following a recent unannounced inspection by the Care Quality Commission (CQC), the home has been...
- 30 Jul 2025
An ambitious week-long project to create a community garden at Wombwell Hall care home, in Northfleet, is complete, with the space officially opened at a garden party on Sunday 22nd...
- 30 Jul 2025
Following a donation from Neville’s family, the Wombwell team lodged an ambitious plan to create a community garden of reflection and remembrance within the tree-canopied surroundings of the 120-bed care...
There are no upcoming events for Wombwell Hall Care Home.
Awards / Recognitions (5)
- 26 Sep 2022Recipient: Belmont Healthcare
- 26 Sep 2022Recipient: Belmont Healthcare
- 01 Oct 2021Recipient: Belmont Healthcare
Meet the Team (1)
Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and young people. This in turn led him, (by accident he will tell you) to take to the high seas, and spent a number of years on cruise ships around the globe. Upon returning to dry land, Richard worked in a number of related industries both in the UK and for a short period abroad - hospitality, entertainment and show management, including media and local radio - he even became an award winner whilst managing a seaside pier and theatre!
However, this led to Rich being headhunted back into health and social care management, which is where he has stayed for the past 15 years. He has worked as a Home Manager, General Manager, Operations Director, Regional Manager and Director - and now is delighted to join Belmont Healthcare as the General Manager at Wombwell Hall. A little care village with a big heart and ambitious plans for the future...
Richard's whole career has centred around the same basic core principles and values, from day one. A love, respect and duty of care for people, a passionate commitment to the most outstanding customer service which includes caring - really, really caring. And that is as true today as it ever was - and what you will find at Wombwell Hall.
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