Wombwell Hall Care Home

Wombwell Gardens, Northfleet, Gravesend DA11 8BL
Review Us
9.6 109 Reviews
  • Wombwell Hall Care Home, Gravesend
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.

The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access to town-based amenities.

Having recently benefitted from a thoughtfully designed refurbishment, the communal areas such as the dining rooms, lounges, day rooms, conservatory, hair salon and treatment rooms have been designed to enhance the daily lives of everyone who calls Wombwell Hall their home.

Kindness is at the heart of everything the care team does at Wombwell Hall; person-centred care and wellbeing is top priority. Personalised care plans consider not only medical, personal, and dietary needs, but also the individual's likes and dislikes, religious preferences, and suggestions from family members.

As part of a person-centred care delivery plan, individuals are encouraged and supported to participate in their pastimes and hobbies or embark on learning something new in a fun and inclusive environment.

Wombwell Hall has many places in which to relax, dine, exercise, socialise and be creative. The landscaped garden and patio are the perfect spot to spend time with friends and family, or with one of the many neighbourhood groups or volunteers who visit.

Show Wombwell Hall Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1450
  • Self-Funded Residential Dementia Care: £1400 – £1650
  • Self-Funded Nursing Care: £1500 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1750
  • RESPITE Self-Funded Residential Care: £1350 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1650
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1750

Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.

These prices are only a guideline, please contact Wombwell Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Richard Lawson (General Manager)

Local Authority / Social Services

Admission Criteria

  • All Referrals
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (112)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • Visitor's to sign in on arrival via an electronic device.

Parking

  • Car Park available, Disabled access and electric charging point.

Wombwell Hall Care Home Reviews (109)

Total of 109, showing 81-100
9.6

Wombwell Hall Care Home has a Review Score of 9.6 (9.599) out of 10, based on 30 reviews in the last 2 years. Over all time Wombwell Hall Care Home has 109 reviews.

Overall Experience

  • 60
  • 40
  • 5
  • 3
  • 1

Date Published

109
8
18
30
79

Review from E H (Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay over the last three years has been the best you can get. Staff are the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R E (Grandson of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has received good treatment in this care home. The food is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good staff, clean rooms, good and plentiful food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol S (Daughter of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the staff, very helpful and keep me informed about my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Reader (Friend of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my friend moved to Wombwell Hall in March under the 'fast-track' he has thrived. He settled in well, with the staff being very welcoming and caring.


He gets on well with them and vice-versa. It's true to say he has exceeded expectations, in part down to him, but also the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G S (Daughter-in-law of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Weller House staff in Wombwell Hall are extremely kind and supportive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ken B (Husband of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my wife receives.
Facilities and food are very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Poppy C (Resident) assisted by family/friend published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's alright.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne O (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and friendly staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was transferred from hospital to Wombwell Hall for palliative care. The care was outstanding, as was the communication between me and the home, and my dad's wishes were all outstanding. They not only looked after my dad but made sure his family were ok. After dad passed away, the nursing staff
gave us time with dad and were very sympathetic and understanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie A (Friend of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wombwell is a lovely home, respectful of staff at all levels, helpful and polite, cannot do enough to ensure the residents well being and happiness. The resident that I see could not be happier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian H (Resident) assisted by family/friend published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wombwell is a lovely home and looks after its residents really well, nothing is too much trouble for them and I am very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald V (Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a good home - but self-funding at £6000 a month, I think is excessive.


Having now come to the end of my self-funding, I am now awaiting the assessment of my future.

Reply from Clare Sheehan, Careline Advisor at Wombwell Hall Care Home

We are delighted that you feel the Home is good, we have spoken recently regarding your position here at Wombwell Hall which is a permanent one and I understand an assessment will be undertaken by social services in order to secure funding for you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat C (Cousin of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good and friendly but needs new bed linen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John F (Brother of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good in all aspects.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Wife of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Shortages of staff causes problems on some occasions for less mobile residents, left without cups of tea from breakfast to 5pm.

Reply from Clare Sheehan, Care Advisor at Wombwell Hall Care Home

Thank you for your comments, we have employed additional staff to support the Unit and will look into the refreshments that are offered to Residents throughout the day to ensure they are receiving regular drinks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H C (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel Mum has improved greatly, especially with self-esteem. Regular contact with carers and activity ladies made her feel so welcome and the social aspect has improved her confidence greatly.
Carers always treat my mum with dignity and make relatives of residents feel welcome.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie F (Resident) assisted by family/friend published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel fairly happy in my care home and also comfortable. The food leaves a lot to be desired. Some food does not look like in the pictures in the home booklet.

Reply from Clare Sheehan, Care Advisor at Wombwell Hall Care Home

Thank you for your kind comments regarding the Home. We are delighted to hear that you are happy and comfortable here with us. I will address the issue you have noted about the food as I’m sure chef will be happy to discuss your concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda G (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring, capable and welcoming. They are very involved and my father trusts them. My father enjoys the food very much and has gained in strength since he came here. He is also talking more to the staff and other residents. The home is bright and clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.599)

Overview of Review Score

The Review Score of 9.6 (9.599) out of 10 for Wombwell Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.599 for Wombwell Hall Care Home is calculated as follows: ( (239 Excellents x 5) + (68 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 337 Ratings = 4.599

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wombwell Hall Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (5)

Meet the Team (1)

Richard

Richard Lawson

Job Title: General Manager

Joined: 2025

Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and young people. This in turn led him, (by accident he will tell you) to take to the high seas, and spent a number of years on cruise ships around the globe. Upon returning to dry land, Richard worked in a number of related industries both in the UK and for a short period abroad - hospitality, entertainment and show management, including media and local radio - he even became an award winner whilst managing a seaside pier and theatre!


However, this led to Rich being headhunted back into health and social care management, which is where he has stayed for the past 15 years. He has worked as a Home Manager, General Manager, Operations Director, Regional Manager and Director - and now is delighted to join Belmont Healthcare as the General Manager at Wombwell Hall. A little care village with a big heart and ambitious plans for the future...


Richard's whole career has centred around the same basic core principles and values, from day one. A love, respect and duty of care for people, a passionate commitment to the most outstanding customer service which includes caring - really, really caring. And that is as true today as it ever was - and what you will find at Wombwell Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wombwell Hall Care Home to verify any information. View our terms and conditions. Wombwell Hall Care Home has an Enhanced Service - more info.