the main staff that looked after me were fantastiJulie C(Respite Resident/Service User)
Staff are very caring and, although very busy, do their utmost to make our mum happy and comfortableSarah S(Daughter of Resident/Service User)
Extremely nice place. Staff very helpful. My mother is very happyJennifer M(Daughter of Resident/Service User)
the main staff that looked after me were fantastiJulie C(Respite Resident/Service User)
Staff are very caring and, although very busy, do their utmost to make our mum happy and comfortableSarah S(Daughter of Resident/Service User)
Extremely nice place. Staff very helpful. My mother is very happyJennifer M(Daughter of Resident/Service User)
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions.
The purpose-built care home is in a quieter part of Northfleet’s urban community. Surrounded by green space and tree canopies, the home is set in a pleasant and peaceful position yet benefits from easy access...
Care Provided by Wombwell Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.
Contact Wombwell Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Belmont Healthcare
- Private Owned
Person in charge
- Richard Lawson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (112)
- Single Rooms with ensuite Wet Room (26)
Visiting
- Visitor's to sign in on arrival via an electronic device.
Parking
- Car Park available, Disabled access and electric charging point.
Wombwell Hall Care Home Reviews (130)
Wombwell Hall Care Home has a Review Score of 9.6 (9.585) out of 10, based on 41 reviews in the last 2 years.
Over all time Wombwell Hall Care Home has 130 reviews.
Good all round.
Thank you for your wonderful review, we shall pass this on to our team at Wombwell Hall.
I was truly shocked to see my sister. Her room was very basic to say the least. No sink toilet or shower. Nothing to make the room feel homely. She has no way of moving herself in or around her bed, which didnt look very comfy. She just stays in bed all day and night with nothing to do. I'm in shock. If I could I'd move her to a care home near me in Essex. Not impressed.
Our friend received his British Empire Medal today and was well looked after.
Thank you for the presentation day, everybody done very well. Would like to thank the carer for getting my brother ready for the day. Please continue your service.
There is a lack of care, particularly with giving medication - a cream is supposed to be applied three times a day but is rarely given more than twice. Staples keep running out (tea bags, sugar and sweeteners). When asking for anything the answer is mostly 'not at this minute' or 'you will have to wait'. Staff do not come into the room so that my wife can see them or hear them a lot of the time.
Thank you for taking the time to provide us with your feedback. This has helped us to identify how we can learn from the issues you’ve raised. I am sorry to learn that you experienced issues with the quality of care and colleague’s conduct. At HC – One we strive to deliver kind care every day and I...
I had to stay after fracturing my ankle. The room was very pleasant and the main staff that looked after me were fantastic (very caring).
The care provided for our mum has been superb and also in Mum's last few days the support given to the family was great. Many thanks to all staff.
Mum has been looked after well for the last three years. Staff are friendly and do their best to accommodate any requests we may have. The activities team work very hard. Communal areas have been refurbished but some bedrooms still need to be updated. Overall, I am happy with the care Mum is receiving.
Words wouldn't describe what wonderful treatment I've has since I've been here, to be honest, I shall be sorry to leave, but there's no place like home is there. The nurses were great; they didn't mind what they did for me. Thank you all.
My aunty had poor mobility and had lost a lot of weight, and now after two months, she has put on weight and is able to walk a little, and this is all down to the wonderful staff.
She now gets her hair done once a week, and is joining in activities and is "living" again, and I could not ask for more.
I am writing this review as I want to say how lovely it is to be able to visit again. The carers help out with making sure we have our test before coming in to make sure that everyone is safe, and even though I am sure this makes their job even harder, they always seem pleased to see us and happy to help!
Unfortunately, my mother was admitted to Wombwell Hall Care Home in January 2020 and the home has, of course, been in almost permanent lockdown since then. Notwithstanding she is 93 this year, contracted covid and is still with us which can only be due to the care and diligence of the excellent staff. Due to the minimum amount of inside visits that I have been able to make over the past 15 months, I feel unable to comment on some areas.
Although this was the most terrible time for us, the staff in the home showed such care and compassion, allowing us to visit to say our goodbyes.
The poor staff have suffered from a terrible time in the last few weeks, as covid took hold, and they have been nothing short of remarkable, always continuing to try and smile despite the pressures they have faced.
I could not have wished for a better group of people to care for her and also for us. They even dressed up on Christmas Eve and went around the outside of the home to try to cheer everyone up, from the maintenance man, activities, housekeeping and managers - all of them made such an effort to try to make the best of a bad situation.
Thank you will never be enough.
I have got on okay with all the people that work here in this home and everyone here is okay.
I always found this care home extremely helpful, the staff always smiling in difficult situations, they always seem to know what to say and how to handle the residents. It's a hard job and very much undervalued.
The staff at Wombwell Hall are really lovely and caring. They look after my mum which I am really pleased about.
I am very pleased with the care that my mum is getting. The staff are very kind and helpful. Mum has settled in very well and I thought that would never happen.
The staff inform me of any concerns and I can say I am extremely happy for my friend to be here.
My wife has Parkinsons and dementia and is 89 years of age. Since my wife was admitted in June this year, I have visited her every day. From day 1 I have been treated with kindness and friendliness, I feed my wife her dinner always, and the food is excellent and nourishing. There is always a choice of the two to choose from. The staff, from the matron down to the cleaning, are very good and helpful when I am present, to the residents and visitor. The activities staff are enthusiastic, inventive and have varied programmes.
The team appear to be less rushed and there seems to be more of them on duty at any one time.
It is lovely to see more residents in the day room and there is a lot more interaction with the team.
A trip out to the café this afternoon - how wonderful.
Well done team Pickwick.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2025Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jul 2025
We’re proud to share some fantastic news from our team at Wombwell Hall Care Home: following a recent unannounced inspection by the Care Quality Commission (CQC), the home has been...
- 30 Jul 2025
An ambitious week-long project to create a community garden at Wombwell Hall care home, in Northfleet, is complete, with the space officially opened at a garden party on Sunday 22nd...
- 30 Jul 2025
Following a donation from Neville’s family, the Wombwell team lodged an ambitious plan to create a community garden of reflection and remembrance within the tree-canopied surroundings of the 120-bed care...
There are no upcoming events for Wombwell Hall Care Home.
Awards / Recognitions (5)
- 26 Sep 2022Recipient: Belmont Healthcare
- 26 Sep 2022Recipient: Belmont Healthcare
- 01 Oct 2021Recipient: Belmont Healthcare
Meet the Team (1)
Richard has enjoyed a varied career. After beginning his post college working life in social care, he then focussed on working with teenagers and young people. This in turn led him, (by accident he will tell you) to take to the high seas, and spent a number of years on cruise ships around the globe. Upon returning to dry land, Richard worked in a number of related industries both in the UK and for a short period abroad - hospitality, entertainment and show management, including media and local radio - he even became an award winner whilst managing a seaside pier and theatre!
However, this led to Rich being headhunted back into health and social care management, which is where he has stayed for the past 15 years. He has worked as a Home Manager, General Manager, Operations Director, Regional Manager and Director - and now is delighted to join Belmont Healthcare as the General Manager at Wombwell Hall. A little care village with a big heart and ambitious plans for the future...
Richard's whole career has centred around the same basic core principles and values, from day one. A love, respect and duty of care for people, a passionate commitment to the most outstanding customer service which includes caring - really, really caring. And that is as true today as it ever was - and what you will find at Wombwell Hall.
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