






Welcome to Grace Manor Care Centre in Gillingham, Kent. Situated on stunning grounds, the classic Manor property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high-quality, person-centred care within a homely environment. They offer long-term, respite and post-operative care and particularly cater for those living with Dementia.
The well-kept care centre comprises 57 bedrooms, 12...
Care Provided by Grace Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grace Manor Care Centre for full pricing details and T&Cs.
Contact Grace Manor Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Gabriele Jerome(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Grace Manor Care Centre Reviews (105)
Grace Manor Care Centre has a Review Score of 9.8 (9.793) out of 10, based on 23 reviews in the last 2 years.
Over all time Grace Manor Care Centre has 105 reviews.
The staff are always welcoming, professional and approachable. They take the time to get to know each resident as an individual and treat everyone with kindness, patience and empathy. It is clear that the residents' wellbeing, comfort and happiness are at the heart of everything they do.
The home is clean, well-maintained and has a warm, friendly atmosphere that makes visitors feel welcome from the moment they arrive. Communication with families is excellent, and I truly appreciate being kept informed and feeling included in my loved one's care.
It is evident that the team works incredibly hard to create a safe, caring and engaging environment where residents are treated like family.
Any queries I have are dealt with my the staff and management.
My father is also making process and likes the home after a long period in hospital.
The home is clean and well maintained.
Staff here are lovely, people who genuinely care, the nurses, management, carers and everyone else involved day to day are amazing and I couldn't fault them, I know my nan is very happy here, we as a family have definitely chosen the right place & we can't thank everyone enough.
Since being in Grace Manor my mum has rec'd excellent care. Staff always have time to talk over any concerns. Its obvious my mums care is always their main concerns. I'm very happy with everything that Grace Manor provides.
The improvement in my mother's overall wellbeing having moved to Grace Manor from where she was previously was nothing short of amazing. Both my grandmother and uncle have been residents of Grace Manor so I knew it would be better for her. The care is first rate and my mother is very happy there. The staff are excellent, I have no issues and would recommend the Manor to anyone seeking care facilities for a loved one.
Mum enjoys being there shes settled in nicely. She loves it when they doing dancing activities or when the children and babies come in. All the carers have got to know her well and what her needs are.
Lovely quiet surroundings with a garden view room. Staff have been very pleasant and helpful even prior to mums placement and thereafter knowledgeable on planning requirements / needs and advice, taking ownership of decisions and communicating necessary details to various parties for ongoing care. So pleased that we managed to find mum a place here
The care staff here are wonderful and always have been in the almost 2 years since she has been here. I feel extremely lucky to have found this place when I did. Laughter is the best medicine and we get that often and it cheers me up and used to for her.
My Dad was a resident at Grace Manor, and I cannot speak highly enough of the care and support he received from everyone we encountered there. The home itself is in an excellent location with ample parking, superb facilities, and daily activities for all the residents. The care staff seem to take a genuine interest in the residents and their families. I would 100% recommended Grace Manor if your relative needs support from a specialist Dementia home.
Sadly my Mum was only able to enjoy her time at Grace Manor briefly but she loved her room, which overlooked the front garden, for a relatively short time before she passed away. However, in that brief time we found all of the team at Grace Manor to be very welcoming, helpful, caring and efficient and when my brother and sister-in-law visited Mum at Grace Manor they came away feeling very positive and commented that it was the happiest that they had seen her for several years. We have no hesitation in recommending Grace Manor.
The home is in a good location with sufficient parking. The rooms are comfortable and clean, and the staff are friendly and caring. My mum has settled in well and her health has increased since she moved in, in May of this year. I'm confident that she is safe and well cared for, and all of her needs are met.
My wife has been in a few homes and Grace Manor is one of the best. The staff and care is top class. I know my wife is looked after very well and treated like one of the family. Top marks for Grace Manor!
The staff have been amazing wth my husband and all the family and friends. He is settling well. Thank you.
Welcoming and caring team who made Dad feel at home from day one. The environment is clean, calm, and well-organised. Staff are attentive, friendly, and always happy to help. It gives our family real peace of mind knowing he's safe, comfortable, and treated with dignity. A truly supportive and fit-for-purpose home.
Excellent care. I am very satisfied with my mother's care.
Amazing staff - they work so hard and really do put time and effort into the home and the people. Keep up the good work!
My father needed more care than we could safely provide and we selected Grace Manor following a previous visit and feeling that the home could be right for my father. All the team have been very supportive in getting my father settled into the home. All the team show him kindness and interest in him as an individual, which has been very important in helping him settle and feel safe in his new environment. It was a very big and emotional decision for us and this has certainly been made smoother by the support we received. When I say 'all the team' this covers the nurses, carers, dinner staff, laundry and maintenance - who I have seen address my father in a kind respectful way.
I have been happy with my aunt's care at Grace Manor Care Center since she moved in back in January 2022. There are plenty of activities for her to get involved with if she chooses, and the staff are caring and friendly.
Mum is very happy at Grace Manor Care Centre, she enjoys the activities, loves her room which has all her photos and her own furniture. She loves to be outside which the staff are well aware of so on any nice day (summer and winter) they will sit her outside in the lovely garden. The staff are so attentive and take the time to chat and have a laugh with her. She is still able to get out to her other activities but is always warmly welcomed home.
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
I am sorry to read of your experience. We offer an open-door policy and encourage people to raise any concerns they have with us. We would be happy to meet and discuss this further with you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grace Manor Care Centre.
There are no upcoming events for Grace Manor Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Grace Manor Care Centre.
Meet the Team (1)

All my life I wanted to care for older adults and make a difference in their life. Becoming a home manager was the ultimate way to do so. However, being a home manager is so much more than looking after older adults and I realised that looking after your staff is paramount to delivering good quality care. Creating an open and honest culture with staff, recognising their achievements and actively engaging, supporting staff and valuing staff is paramount. If you have a happy and content staff team, you have happy residents. I believe a manager should be a great role model who is passionate, hands-on and motivated with a great sense of humour.
Grace Manor Care Centre is our older adult’s home, we are proud of our warm and welcoming environment, and we will always be here for a chat. It is important that both our older residents and their families are included and feel at home. It is always the highlight of my role to see these residents smiling and laughing again.
Frequently Asked Questions about Grace Manor Care Centre
What types of Care is Grace Manor Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grace Manor Care Centre have?
There are 52 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Grace Manor Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Grace Manor Care Centre to the centre of Gillingham?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
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