






Welcome to Grace Manor Care Centre in Gillingham, Kent. Situated on stunning grounds, the classic Manor property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high-quality, person-centred care within a homely environment. They offer long-term, respite and post-operative care and particularly cater for those living with Dementia.
The well-kept care centre comprises 57 bedrooms, 12...
Care Provided by Grace Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grace Manor Care Centre for full pricing details and T&Cs.
Contact Grace Manor Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Gabriele Jerome(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Grace Manor Care Centre Reviews (105)
Grace Manor Care Centre has a Review Score of 9.8 (9.793) out of 10, based on 23 reviews in the last 2 years.
Over all time Grace Manor Care Centre has 105 reviews.
My father-in-law has been at Grace Manor Care Centre since last summer. He is very happy at Grace Manor. I visit on average once a week with my wife and mother-in-law. I am very happy with the care that my father-in-law receives, it doesn't matter when we visit he is always dressed smartly and looks well looked after. I find the staff are very attentive to detail and are always there to help with any question we might have. In general, I find the carers at Grace Manor to be always helpful, caring and very sensitive towards not just my father-in-law but all the residents that we come into contact with on our visits. What I also like about Grace Manor is the activities they do on a daily basis with the residents to keep them active in the best way possible.
I am very happy with my sister's care at the home. There is always plenty of activities to do should they wish to do them and the food is good and the room is kept clean.
Staff have been sensitive, kind and caring, not only to my father, who is a resident, but also to me and my mother who also suffers from dementia and found adjusting to Dad not being at home difficult. The staff are friendly and caring.
I can't thank the team leaders there enough for all the care they gave to my nan as they went above and beyond and I'm so grateful for them, my nan loved them both very much as she used to always talk about them all the time.
I can't fault anything about this nursing home, it has got amazing staff and it's a great home for your loved ones to be in as it's just like one big family and they treat your family members as their own.
On my nan's last day with us the staff couldn't do enough for us and was by our side every step of the way even through the most complicated part that we had to face, they made it very comfortable and reassuring throughout.
Nothing ever seemed to be too much trouble. The food is always good with plenty of choices, entertainment and activities for everyone are first class and family involvement welcomed.
Every member of the team at Grace Manor has great empathy with the residents in their care.
Sadly, my mother is no longer with us, however, the palliative care was second to none, always treated with dignity and kindness. I would recommend this to anyone requiring a safe and sound nursing home.
Lovely home, staff excellent.
My father was admitted to Grace Manor Care Centre in June 2022 following a hospital admission. The love and care given to him by the staff was exceptional. And that carried through to my mum, my sisters and me right through to the end when he passed away. Every member of staff we dealt with were loving and caring and superb in their role. I cannot recommend Grace Manor more highly if I tried.
During this difficult time, the staff have been amazing. Our mum has been well cared for and given all the love and care she needs. She loves doing the activities but is not able to do what she used to do. It is great that they are able to go on days out now, our mum really enjoys that. Our mum's needs are considered carefully in all aspects, and the staff are very good and considerate with her. She is encouraged to eat and drink when she doesn't perhaps feel like it.
I have been here since April. At first, I was very wary, but I was soon put at ease. I am getting used to the routine. I find most of the carers very helpful. I feel when the weather is warm, the service users should be encouraged to sit outside and get some vitamin D, which is stored in the body from the sun or given vitamin D tablets. I feel there is a lack of facilities regarding hairdressers and chiropodists.
All staff devoted brilliant, all services, care, food, different activities. 100% recommend.
Great surroundings, gardens there is a tranquil place you can sit and pray, which I did every day when the sun was shining.
Really felt relaxed before driving home.
My mum was admitted to Grace Manor from hospital where she had been receiving care for about 6 weeks. She received end-of-life care at Grace Manor for a 6 month period. The day-to-day staff were extremely kind and patient with her and the nursing staff were also very caring, taking time to inform me of her situation. The nurses and management were very good at cutting through the inevitable bureaucracy surrounding my mum's stay and I felt she was very well cared for throughout her stay. The home is in a peaceful location, was always clean and well presented. Though my mum was somewhat unreachable to the family (because of her deteriorating mental state), she had a good rapport with the carers. We are all very grateful to them and all the staff at Grace Manor for their dedicated, cheerful and personalised attitude to their work.
Very patient staff when my husband was sometimes grumpy and difficult. The home always smelt clean and our visits were facilitated extremely well especially throughout the difficult and uncertain times of Covid and ever-changing restrictions. Measures to keep residents, staff and visitors safe were put in place and followed at all times. The activity team greeted us at the door and carried out PPE duties like experts. The care staff were very thorough in their care and dignity of my husband. Management was always available and ready to listen to any concerns if there are any.
The staff are fantastic.
Mum's room is lovely and spacious. The home is clean and the staff are friendly and caring. The food is excellent, with something different on the menu every day. The care given to my mum is really heartwarming and the staff always take her needs into account, whilst preserving her dignity. I am pleased my mum is being looked after so well here. Staff have bent over backwards to ensure we can still safely visit Mum in these trying times.
Mum was admitted unexpectedly to Grace Manor. From the moment she was admitted she was treated with the best care and respect. Mum is always clean and comfortable and the staff are hard-working, polite and professional. It's a comfort to know she is in such safe and kind hands, thank you
My father has since sadly passed away but I cannot fault the care and compassion provided to my father and my family during his stay at Grace Manor.
My mother has been in Grace Manor for 5 weeks now and I have seen a complete change in her. She is so happy now having people around her for 24 hours and it has taken the worry away from me. She joins in all the activities and she is putting on weight. It is so lovely to see mum so happy now, instead of so depressed and always crying.
The care my sister-in-law receives is absolutely first class. She is kept perfectly clean and carers give her cuddles and sing to her. She is not able to communicate her needs but the carers understand her. She has been at Grace Manor for over five years and I couldn't be happier. It's a lovely place and the staff are wonderful.
Staff are caring and fun and get to know their residents, and their individual needs well. Mum always seems calm and it is heartwarming to hear of the activities she is involved in. The health and safety of residents have been exceptionally well cared for during the pandemic. I miss mum terribly but know that she couldn't be in a better place.
Good staff, work very hard. I think they need more staff and more nurses because in my eye, it's a big place and they need more people on the ground.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grace Manor Care Centre.
There are no upcoming events for Grace Manor Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Grace Manor Care Centre.
Meet the Team (1)

All my life I wanted to care for older adults and make a difference in their life. Becoming a home manager was the ultimate way to do so. However, being a home manager is so much more than looking after older adults and I realised that looking after your staff is paramount to delivering good quality care. Creating an open and honest culture with staff, recognising their achievements and actively engaging, supporting staff and valuing staff is paramount. If you have a happy and content staff team, you have happy residents. I believe a manager should be a great role model who is passionate, hands-on and motivated with a great sense of humour.
Grace Manor Care Centre is our older adult’s home, we are proud of our warm and welcoming environment, and we will always be here for a chat. It is important that both our older residents and their families are included and feel at home. It is always the highlight of my role to see these residents smiling and laughing again.
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