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The well-kept care centre comprises 57 bedrooms, 12...
Welcome to Grace Manor Care Centre in Gillingham, Kent. Situated on stunning grounds, the classic Manor property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high-quality, person-centred care within a homely environment. They offer long-term, respite and post-operative care and particularly cater for those living with Dementia.
The well-kept care centre comprises 57 bedrooms, 12 of which make up the Dementia unit. A portion of the bedrooms is equipped with an en-suite W.C. and a hand basin. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the home's cosy sitting rooms and dining room offers residents the opportunity to catch up with friends over a pot of tea, enjoy one of the guest entertainers or simply recline in front of their favourite films.
At Grace Manor, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art, handicrafts, visiting entertainers, quiz nights as well as garden parties and summer barbecues. The team empowers individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite sports. All are encouraged and available. Residents enjoy shopping days as well as seasonal trips to the seaside.
Grace Manor's professional catering team delivers nutritionally balanced meals that are appealing to its residents. The home's professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.
Care Provided by Grace Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Grace Manor Care Centre to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Grace Manor Care Centre for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Gabriele Jerome (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Grace Manor Care Centre Reviews (106)
Grace Manor Care Centre has a Review Score of 9.8 (9.802) out of 10, based on 24 reviews in the last 2 years.
Over all time Grace Manor Care Centre has 106 reviews.
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
I am sorry to read of your experience. We offer an open-door policy and encourage people to raise any concerns they have with us. We would be happy to meet and discuss this further with you.
We are very happy with Grace Manor Care Centre. They have been excellent with my Mum who suffered with a stroke. She is very happy and comfortable, she enjoys the food and the activities provided most days. All the carers are very friendly and attentive and the management are very helpful to any...
We are very happy with Grace Manor Care Centre. They have been excellent with my Mum who suffered with a stroke. She is very happy and comfortable, she enjoys the food and the activities provided most days. All the carers are very friendly and attentive and the management are very helpful to any queries I might have. Overall we are very happy with Grace Manor Care Centre and would recommend to anyone.
Our mum had a month's stay at Grace Manor, in November 2024, following an accident at home. In that short time, the staff were really good to her and so caring, from the maintenance staff, laundry lady, care staff and nurses. Before being taken ill, our mum did enjoy some activities, which...
Mum's health took a sudden turn for the worse and the level of care and compassion given was maintained. Thanks to everybody, for looking after our mum and making her last days as good as they could.
The staff at Grace Manor Care Centre are all so kind, friendly, make my husband as comfortable and calm as if he was at home and I cannot thank them enough for all they do for us as a family in his end of life care.
The staff at Grace Manor Care Centre are all so kind, friendly, make my husband as comfortable and calm as if he was at home and I cannot thank them enough for all they do for us as a family in his end of life care.
Staff members are all very friendly and welcoming. Very engaging and supportive to my dad 24/7. Lovely building and gardens. My dad feels safe and happy in his room, which has his personal belongings in. Overall, very happy with care and support provided.
Staff members are all very friendly and welcoming. Very engaging and supportive to my dad 24/7. Lovely building and gardens. My dad feels safe and happy in his room, which has his personal belongings in. Overall, very happy with care and support provided.
Since my dad has been a resident here he has received the best care, the staff go above and beyond and always greet him with a smile which really does make a difference. Having a parent in a care home is not something I ever thought I would have to deal with so knowing he is well looked after helps...
Since my dad has been a resident here he has received the best care, the staff go above and beyond and always greet him with a smile which really does make a difference. Having a parent in a care home is not something I ever thought I would have to deal with so knowing he is well looked after helps massively. There is always something on to keep the residents entertained which is great, and any concerns I have are always listened to and dealt with promptly. Thank you, Grace Manor!
The staff treated my mum really well, my mum was looked after really well, with good hygiene and cleanliness, good food and good administration. Overall the home is a very good care home, when we brought my mom here the staff were good to her from day one.
The staff treated my mum really well, my mum was looked after really well, with good hygiene and cleanliness, good food and good administration. Overall the home is a very good care home, when we brought my mom here the staff were good to her from day one.
Staff makes a big effort with him. He looks smart and care for.
Staff makes a big effort with him. He looks smart and care for.
Grace Manor Care Centre is an excellent home for a loved one. The care is very good from carers and management. My mother has a lovely clean room, nice food and is well looked after. Couldn't ask for more for her.
Grace Manor Care Centre is an excellent home for a loved one. The care is very good from carers and management. My mother has a lovely clean room, nice food and is well looked after. Couldn't ask for more for her.
We receive a video call from the nurse with my brother there every two weeks and it seems to help him as well.
We visited him recently...
We receive a video call from the nurse with my brother there every two weeks and it seems to help him as well.
We visited him recently and all the staff there were polite and seemed to know all about him.
All our thanks go out to all the staff there and to continue as you are.
I was referred to Grace Manor as I'm terminally ill. My reception I can only describe as fantastic. On arrival I had a lot of trepidation, which was allayed by the wonderful staff and since I've been here they have been nothing short of amazing, caring and professional. I would highly recommend...
I was referred to Grace Manor as I'm terminally ill. My reception I can only describe as fantastic. On arrival I had a lot of trepidation, which was allayed by the wonderful staff and since I've been here they have been nothing short of amazing, caring and professional. I would highly recommend Grace Manor.
Grace Manor has cared for my dad for the last 10 months until he sadly died recently. During his time there I can honestly say we as a family and my dad were treated with genuine care, respect and dignity. The staff are brilliant, always willing to chat with us and my dad and always with a smile on...
I don’t think I’m allowed to reference individual names but some went way above what I would expect. Our heartfelt thanks to everyone who cared for my dad and I would not hesitate to recommend Grace Manor.
My mother has resided in Grave Manor since June 2018, and the overall level of care has been extremely good; my mum was very happy and settled there. The carers were consistent and to a high standard, and my mum was treated with dignity. Sadly, my mum passed away recently. I have no reservations...
My mother has resided in Grave Manor since June 2018, and the overall level of care has been extremely good; my mum was very happy and settled there. The carers were consistent and to a high standard, and my mum was treated with dignity. Sadly, my mum passed away recently. I have no reservations about recommending Grace Manor Care Centre to anyone. Thank you for looking after my mum.
My experiences of Grace Manor have been excellent, in all aspects. Nothing is a problem for all the members of staff, who are also very supportive and friendly.
My experiences of Grace Manor have been excellent, in all aspects. Nothing is a problem for all the members of staff, who are also very supportive and friendly.
All staff are very kind, friendly and very caring. The quality is second to none, and I would recommend it to anyone. They do a lot of activities with residents and make their rooms as homely as if they were at home.
All staff are very kind, friendly and very caring. The quality is second to none, and I would recommend it to anyone. They do a lot of activities with residents and make their rooms as homely as if they were at home.
The staff here are very kind and helpful and look after my husband very well.
The staff here are very kind and helpful and look after my husband very well.
Visited my brother, care staff looking after him are excellent, really friendly and caring. I feel secure knowing my brother is being taken care of so well. A big thank you to all the staff. My brother is treated very well and is happy.
Visited my brother, care staff looking after him are excellent, really friendly and caring. I feel secure knowing my brother is being taken care of so well. A big thank you to all the staff. My brother is treated very well and is happy.
My husband is looked after wonderfully, nothing is too much trouble. The carers are so kind and always so happy. Knowing my husband is happy in the home, in so sad circumstances, I love home so much. I go in every day and all the staff are so kind to me and I thank everybody.
My husband is looked after wonderfully, nothing is too much trouble. The carers are so kind and always so happy. Knowing my husband is happy in the home, in so sad circumstances, I love home so much. I go in every day and all the staff are so kind to me and I thank everybody.
Very helpful, certainly some staff go the extra mile, especially three carers who are really good to my brother. Keep up the good work, very much appreciated by a family member. Thanks, guys.
Very helpful, certainly some staff go the extra mile, especially three carers who are really good to my brother. Keep up the good work, very much appreciated by a family member. Thanks, guys.
My aunt's room always appears clean and well looked after. The staff are great with her, she can be difficult when she doesn't want to do something but they handle those situations well. The staff are friendly and always have a smile for my aunt and her visitors. Every staff member is polite and...
My aunt's room always appears clean and well looked after. The staff are great with her, she can be difficult when she doesn't want to do something but they handle those situations well. The staff are friendly and always have a smile for my aunt and her visitors. Every staff member is polite and courteous and will listen and answer any questions asked. The manager is always available if needed and friendly, she will always make time in her busy schedule for questions. I would recommend this care home to others.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grace Manor Care Centre.
There are no upcoming events for Grace Manor Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Grace Manor Care Centre.
Meet the Team (1)

All my life I wanted to care for older adults and make a difference in their life. Becoming a home manager was the ultimate way to do so. However,...
All my life I wanted to care for older adults and make a difference in their life. Becoming a home manager was the ultimate way to do so. However, being a home manager is so much more than looking after older adults and I realised that looking after your staff is paramount to delivering good quality care. Creating an open and honest culture with staff, recognising their achievements and actively engaging, supporting staff and valuing staff is paramount. If you have a happy and content staff team, you have happy residents. I believe a manager should be a great role model who is passionate, hands-on and motivated with a great sense of humour.
Grace Manor Care Centre is our older adult’s home, we are proud of our warm and welcoming environment, and we will always be here for a chat. It is important that both our older residents and their families are included and feel at home. It is always the highlight of my role to see these residents smiling and laughing again.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grace Manor Care Centre to verify any information. View our terms and conditions. Grace Manor Care Centre has an Enhanced Service -what an Enhanced Service includes.