






Welcome to Grace Manor Care Centre in Gillingham, Kent. Situated on stunning grounds, the classic Manor property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high-quality, person-centred care within a homely environment. They offer long-term, respite and post-operative care and particularly cater for those living with Dementia.
The well-kept care centre comprises 57 bedrooms, 12...
Care Provided by Grace Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grace Manor Care Centre for full pricing details and T&Cs.
Contact Grace Manor Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Gabriele Jerome(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Grace Manor Care Centre Reviews (105)
Grace Manor Care Centre has a Review Score of 9.8 (9.793) out of 10, based on 23 reviews in the last 2 years.
Over all time Grace Manor Care Centre has 105 reviews.
We are very happy with Grace Manor Care Centre. They have been excellent with my Mum who suffered with a stroke. She is very happy and comfortable, she enjoys the food and the activities provided most days. All the carers are very friendly and attentive and the management are very helpful to any queries I might have. Overall we are very happy with Grace Manor Care Centre and would recommend to anyone.
Mum's health took a sudden turn for the worse and the level of care and compassion given was maintained. Thanks to everybody, for looking after our mum and making her last days as good as they could.
The staff at Grace Manor Care Centre are all so kind, friendly, make my husband as comfortable and calm as if he was at home and I cannot thank them enough for all they do for us as a family in his end of life care.
Staff members are all very friendly and welcoming. Very engaging and supportive to my dad 24/7. Lovely building and gardens. My dad feels safe and happy in his room, which has his personal belongings in. Overall, very happy with care and support provided.
Since my dad has been a resident here he has received the best care, the staff go above and beyond and always greet him with a smile which really does make a difference. Having a parent in a care home is not something I ever thought I would have to deal with so knowing he is well looked after helps massively. There is always something on to keep the residents entertained which is great, and any concerns I have are always listened to and dealt with promptly. Thank you, Grace Manor!
The staff treated my mum really well, my mum was looked after really well, with good hygiene and cleanliness, good food and good administration. Overall the home is a very good care home, when we brought my mom here the staff were good to her from day one.
Staff makes a big effort with him. He looks smart and care for.
Grace Manor Care Centre is an excellent home for a loved one. The care is very good from carers and management. My mother has a lovely clean room, nice food and is well looked after. Couldn't ask for more for her.
We receive a video call from the nurse with my brother there every two weeks and it seems to help him as well.
We visited him recently and all the staff there were polite and seemed to know all about him.
All our thanks go out to all the staff there and to continue as you are.
I was referred to Grace Manor as I'm terminally ill. My reception I can only describe as fantastic. On arrival I had a lot of trepidation, which was allayed by the wonderful staff and since I've been here they have been nothing short of amazing, caring and professional. I would highly recommend Grace Manor.
I don’t think I’m allowed to reference individual names but some went way above what I would expect. Our heartfelt thanks to everyone who cared for my dad and I would not hesitate to recommend Grace Manor.
My mother has resided in Grave Manor since June 2018, and the overall level of care has been extremely good; my mum was very happy and settled there. The carers were consistent and to a high standard, and my mum was treated with dignity. Sadly, my mum passed away recently. I have no reservations about recommending Grace Manor Care Centre to anyone. Thank you for looking after my mum.
My experiences of Grace Manor have been excellent, in all aspects. Nothing is a problem for all the members of staff, who are also very supportive and friendly.
All staff are very kind, friendly and very caring. The quality is second to none, and I would recommend it to anyone. They do a lot of activities with residents and make their rooms as homely as if they were at home.
The staff here are very kind and helpful and look after my husband very well.
Visited my brother, care staff looking after him are excellent, really friendly and caring. I feel secure knowing my brother is being taken care of so well. A big thank you to all the staff. My brother is treated very well and is happy.
My husband is looked after wonderfully, nothing is too much trouble. The carers are so kind and always so happy. Knowing my husband is happy in the home, in so sad circumstances, I love home so much. I go in every day and all the staff are so kind to me and I thank everybody.
Very helpful, certainly some staff go the extra mile, especially three carers who are really good to my brother. Keep up the good work, very much appreciated by a family member. Thanks, guys.
My aunt's room always appears clean and well looked after. The staff are great with her, she can be difficult when she doesn't want to do something but they handle those situations well. The staff are friendly and always have a smile for my aunt and her visitors. Every staff member is polite and courteous and will listen and answer any questions asked. The manager is always available if needed and friendly, she will always make time in her busy schedule for questions. I would recommend this care home to others.
My wife, who has Alzheimer's with challenging behaviour, is being looked after with not just care but with love. Compared with her previous residential home this one is in the 'premier league'. When I visit they look after me as if I were a resident, unbelievable. I couldn't be happier and neither could she.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grace Manor Care Centre.
There are no upcoming events for Grace Manor Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Grace Manor Care Centre.
Meet the Team (1)

All my life I wanted to care for older adults and make a difference in their life. Becoming a home manager was the ultimate way to do so. However, being a home manager is so much more than looking after older adults and I realised that looking after your staff is paramount to delivering good quality care. Creating an open and honest culture with staff, recognising their achievements and actively engaging, supporting staff and valuing staff is paramount. If you have a happy and content staff team, you have happy residents. I believe a manager should be a great role model who is passionate, hands-on and motivated with a great sense of humour.
Grace Manor Care Centre is our older adult’s home, we are proud of our warm and welcoming environment, and we will always be here for a chat. It is important that both our older residents and their families are included and feel at home. It is always the highlight of my role to see these residents smiling and laughing again.
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