Barchester Middletown Grange Care Home

Middletown, Hailey, Witney OX29 9UB
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9.8 110 Reviews
  • Barchester Middletown Grange Care Home, Witney
Middletown Grange Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for convalescence, rehabilitation and holiday breaks.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided by Barchester Middletown Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Middletown Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mirela Ghiuvea (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (34)
  • Couples/Companion Rooms with Ensuite Wet Room (56)

Visiting

  • Visitors are welcome to visit at any time without a booking.

Parking

  • Parking available on site

Barchester Middletown Grange Care Home Reviews (110)

9.8

Barchester Middletown Grange Care Home has a Review Score of 9.8 (9.776) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Middletown Grange Care Home has 110 reviews.

Overall Experience
  • 93
  • 14
  • 1
  • 1
  • 1
Date Published
  • 110
  • 4
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  • 28
  • 82
Reviewer Connection to Barchester Middletown Grange Care Home
  • 37
  • 21
  • 9
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 110, showing 41-60
Review from M B (Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with my experience of living in Middleton Grange.
Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

That is really wonderful to hear and we will continue striving to providee you with a very Premium Service!

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Review from K J (Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy here.
Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

We are very glad that you are happy here. My team are very privileged to have you living here.

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Review from C E (Wife of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my husband was nearing the end of his life and became very depressed, he still was able to enjoy the benefit of a wonderful caring staff. Having a lovely room with a fantastic view of the garden and watching the television.
Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our overall service. We are honoured to be in a position to provide the care required to make your husband stay with us as comfortable as possible, and thank you also for your positive comments regarding our home; and the team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Christine R (Daughter of Resident) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Middletown Grange for over a year now and her move there has been an unqualified success. We searched thoroughly before deciding on this residential home and chose it because of the obvious care attention and kindness that was offered together with nice facilities.
Staff have never been anything but attentive and kind to my mother. She enjoys the food very much and in the earlier days of her stay enjoyed participating in the amazing range of activities that were on offer. Sadly she is only able to watch now but nevertheless, it provides interest and stimulation. The nursing ethos is strong and the nursing team seem well coordinated and on top of things. They have a close relationship with a local GP practice who are called in good time if there is a need.
During lockdown, the pod facility in the garden was a great blessing.
Thank you Middletown Grange for your care, kindness and professionalism.
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Review from Laura E (Daughter of Resident) published on 4 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first time I visited Middletown Grange looking for a place for Mum, who needed nursing care - after visiting many others, I was so impressed straight away with the facilities, the gardens and knowledge, kindness and respect the staff showed to each resident. I knew she would be able to still have
a life and not just live there. Five years on, I cannot thank everyone enough for the support, time and attention she was given. I would not hesitate to recommend Middletown Grange.
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Review from Peter D (Son of Resident) published on 1 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident in this home for four years until her death earlier this month. The whole environment was geared up to give care to the residents. When she first arrived she was greeted by all staff, from the receptionist to carers to cook in such a friendly way, she immediately felt 'at home'.
We could not have asked for more for her last years. We are just very grateful that we chose Middletown, and we would thank all staff for their care and attention and their professionalism at all times, day and night.
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Review from Fiona H (Day Care) published on 29 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A beautiful home set in a lovely setting with a delightful garden space where live entertainment can take place during the summer. When I visited the home I found all the staff extremely caring, friendly and helpful.
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Review from L T (Granddaughter of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous home, who look after the clients with dignity and respect. Always smiley staff. A great rotation of activities and meals to keep things changing and stimulating for the clients. Highly recommended.
Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

Thank you very much for your kind words. We are delighted with your review and this definitely puts a smile on everyone in the team.

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Review from Valerie C (Wife of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home were able to accommodate my husband at short notice. He received exceptional care whilst here, and unexpectedly, his own abilities deteriorated yet his care was never compromised. The nurses gave their valuable time to his needs and he was extremely well looked after throughout his stay,
including supporting him and the family when he became unwell and subsequently peacefully passed away. Huge thank you to the care home manager and the team.
Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

Thank you very much Valerie for your very kind words. This means a lot to the team here at Middletown Grange who are always committed to providing Outstanding Care.

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Review from Deirdre D (Daughter of Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, helpful staff showing skills with our mum. Great memories each time with visit and phone. Thank you all the staff.
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Review from B J (Son of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family is extremely happy with the conduct and efforts, afforded our mother at the Barchester Middletown Grange Care facility.
We trust and feel that the staff are doing all they can in the current situation.
Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review for us. All feedback is much appreciated and is passed on to the team.

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Review from B D (Grandson of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly. The facilities are very clean and well specified. My nan enjoys the activities arranged by the staff. Lovely garden to the front.
Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review. It is such a pleasure to be able to look after your Nan, she brings so much joy to her fellow residents and the staff here.

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Review from N D (Grandson of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I have had contact with the management they have been fantastic and go out of their way to please us. My nan is very happy here.
Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

We are so pleased that your Nan is happy here and that you feel so positive about the team here at Middletown Grange. Your Nan is a wonderful lady, it is a pleasure to have her in our care.

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Review from Lorraine M (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother went in for 2 weeks respite following a knee replacement. She was fed, watered and cared for with sympathy and understanding. She is quite a difficult patient and was suffering from depression but was treated well.
Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review. It is always a pleasure when we have a resident stay for respite and we can see how well they have progressed by the time they are due to go home. We wish your mother all the best for her continued recovery at home.

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Review from Fran T (Daughter of Resident) published on 7 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum needed more help than we could provide at home following a major operation and spent almost 3 weeks at Middletown Grange to convalesce.
The whole experience was brilliant, from the very first phone call/email contact, and all through her stay. Despite not being able to visit much due to lockdown
restrictions, it was such a relief to know that she was getting the absolute best care and support possible, along with all the comforts of home.
I can't praise the team enough, they were all friendly, helpful, kind and caring and took the time and trouble to get to know my mum - nothing was too much trouble and we wouldn't hesitate to recommend.
Thank you all.
Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you so much for your kind review. It was an absolute pleasure to look after your Mum and see her go from strength to strength with her recovery. It was wonderful to watch her confidence grow too. Hopefully, it won't be long until she can come back to visit us, we'll be sure to invite her to any of the events or activities that we put on over the coming months. Take care.

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Review from B D (Son of Resident) published on 16 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent help at short notice for my mother. Check out could do with tightening up as medication and valuables left behind.
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Review from Steve C (Son of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean. Helpful staff. Excellent visiting operatives (though restricted due to pandemic). Updates re resident and home very good.
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Review from Jane M (Friend of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I have visited I have had a very warm welcome and I have been very impressed by the caring staff, beautiful surroundings, and cleanliness. I feel if I ever needed care then this is the place I would like to be. Before lockdown, I felt there was a good mix of things to do and entertainment,
which is so important. Also, being able to enjoy the garden is essential.
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Review from Robert D (Son of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked into the home and met with the staff we were put at ease and reassured that our mother would have a lovely time here. The home has beautiful gardens and modern decor with all the facilities you would need. The staff cared for Mum as if she was their own.
Reply from Claire Gascoigne, Activities Coordinato at Barchester Middletown Grange Care Home

Thank you so much for your kind words. It has been an absolute pleasure to be able to look after your mum.

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Review from Peter T (Husband of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has received care and attention in every respect. I know she is safe and she greets me and our dog with a smile on her face. Thank you.
Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for your lovely feedback, I'll be sure to pass it on to the rest of the team.

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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Barchester Middletown Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Barchester Middletown Grange Care Home is calculated as follows: ( (283 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 330 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Middletown Grange Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (18)

Mirela

Mirela Ghiuvea

Job Title: General Manager Joined: 2019

Hello, my name is Mirela, and I am the Acting General Manager here at Middletown Grange Care Home. Welcome to our Website!


I truly believe in the values of Barchester Healthcare and alongside the qualified team here at Middletown Grange we are committed to delivering the very highest standard of care, and life enrichment our residents deserve.


As a qualified Nurse with over 35 years of experience working in the care sector, I've gained experience as a Clinical Lead, and Deputy Manager in various care settings. Caring for older people is a privilege, and it is my aim to maintain a happy home, vibrant and friendly in nature.


If you would like to discuss the care and best practice, we provide here at Middletown Grange please give me a call or come to see me for a chat over coffee and homemade cake both of which are always available.

Jane

Jane Pocock

Job Title: Deputy Manager Joined: 2018

Hello, my name is Jane, I'm an RGN and head a really happy care team, we all work with a smile to make the home a very jolly place to be. I've had the pleasure of working here since 2018.

Prija

Prija Menezes

Job Title: Registered General Nurse Joined: 2022

Hi, my name is Priya and I'm a registered nurse here at Middletown Grange. I have been with the team here since 2022 and love being able to make a difference to everyone's day. I support all nursing elements of the home and am always here to help the team and families with clinical support.

Kavya

Kavya Mallaspureddi

Job Title: Registered General Nurse Joined: 2022

Hello, my name is Kavya and I am one of the Registered Nurses here at Middletown Grange Care Home. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the healthcare industry and could not think of a more rewarding job to do.

May

May Beal

Job Title: Clinical Lead Joined: 2024

Hi, my name is May, and I'm one of the Registered Nurses here at Middletown Grange. I joined the team in 2024 and have loved being part of the community. I love the area and the village of Hailey and take great pride in being able to support the people we care for. I have a strong nursing background across healthcare so I'm pleased to be able to support the great team we have here.

Reji

Reji Joesph

Job Title: Administrator Joined: 2016

Reji has worked in the care industry for 11 years, one of which is as an activities coordinator. Reji joined us at Middletown Grange in 2016 he hit the ground running and loves working in the team.

Toby

Toby Webb

Job Title: Head Chef Joined: 2012

I have been working in the catering industry for over 30 years and have been with Barchester since 2012. I am committed to providing delicious home-cooked food for residents, which we prepare in-house. I am also responsible for ensuring that the resident's nutritional needs are met and that they enjoy everything they eat.

Miguel

Miguel Serrano

Job Title: Maintenance Manager Joined: 2024

Hi, my name is Miguel and I'm the Maintenance Manager here at Middletown Grange. I strive to keep the home environment up to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely.

Louise

Louise Heather

Job Title: Head Housekeeper Joined: 2004

Louise is our wonderful Head of Housekeeping at Middletown Grange, she's known as ‘Grandma’ to all members of staff and has been with Barchester since 2004. Our housekeeping team are passionate about the cleanliness of our home and maintaining high standards. In her spare time, Louise enjoys quilt making and dog shows.

Doreen

Doreen McKee

Job Title: Health Care Assistant - Team Leader Joined: 2018

Hi, I'm Doreen, I've worked at Middletown Grange since 2018 and absolutely love being a Team Leader, working for Barchester gives me the opportunity to train and progress further in an environment of care.

Lilian

Lilian Radido

Job Title: Care Assistant Joined: 2022

Hello, my name is Lilian and I am one of the Carers here at Middletown Grange. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do

Sakirat

Sakirat Adeleye

Job Title: Care Assistant Joined: 2022

Hi, my name is Sakirat and I am a Care Assistant here at Middletown Grange. I have worked in care for over 2 years now and really love what I do. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.

Jossy

Jossy John

Job Title: Care Assistant Joined: 2013

Hi, my name is Jossy, and I have been a care assistant here at Middletown Grange for over 10 years. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.

Leila

Leila Alcalde

Job Title: Care Assistant Joined: 2023

Hi, my name is Leila and I work as part of the care team at Middletown Grange Care Home in Hailey. I have experience working in dementia and elderly care for over 10 years and I love that I can make a difference in someone’s day no matter how big or small it may be.

Julie

Julie Thomas

Job Title: Receptionist Joined: 2020

Hi, my name is Julie and I'm the receptionist here at Middletown Grange. I thoroughly enjoy my job. The residents are just great. I love hearing all of their memories and sharing stories with them. I also feel lucky to work with a great team and support our wonderful families and visitors who come to our home.

Simon

Simon Butler

Job Title: Kitchen Assistant Joined: 2012

Simon has been part of the Middletown team since 2012, he has worked in many different areas of the home before finding his passion within the kitchen team, and Simon is always happy to help.

Joanne

Joanne Thomas

Job Title: Hairdresser Joined: 2020

Jo is our hairdresser at Middletown Grange and comes into the home every Wednesday to look after our residents. With a choice of options available to both men and women, Jo provides a fantastic service that everyone loves and looks forward to each week.

Cozette

Cozette Burduja

Job Title: Activities Coordinator Joined: 2025

Hi, my name is Cozette, and I'm the activities coordinator at Middletown Grange. I love planning events, sharing stories and creating moments that brighten our residents' day!

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