The Julie Richardson Nursing Home

14 Dashwood Road, Banbury OX16 5HD
Review Us
9.8 86 Reviews
  • The Julie Richardson Nursing Home, Banbury
Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003.

The home features plenty of open spaces in which to spend time, all sorts of areas of interest to encourage engagement with those living with dementia, and the highly professional team is committed to ensuring they meet both physical and social needs of residents.

Personal touches are visible throughout the home.

Care centres on enabling residents to feel comfortable and relaxed, making what they wish of their daily life – and the kind, compassionate team at Julie Richardson Nursing Home goes above and beyond to find moments of joy in everything.
Show The Julie Richardson Nursing Home on the Map

Care Provided by The Julie Richardson Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact The Julie Richardson Nursing Home to confirm what's included and get a personalised quote:

Contact The Julie Richardson Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bernadette Mbafond (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (6)

Parking

  • The parking for the nursing home can be accessed from the rear of the building on St John's Road

The Julie Richardson Nursing Home Reviews (86)

9.8

The Julie Richardson Nursing Home has a Review Score of 9.8 (9.767) out of 10, based on 19 reviews in the last 2 years.
Over all time The Julie Richardson Nursing Home has 86 reviews.

Overall Experience
  • 69
  • 16
  • 1
  • 0
  • 0
Date Published
  • 86
  • 9
  • 11
  • 19
  • 67
Reviewer Connection to The Julie Richardson Nursing Home
  • 19
  • 16
  • 11
  • 9
  • 6
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 86, showing 21-40
Review from W B (Relative of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were all welcomed on arrival. Communication was excellent. The care and Doctor's involvement when required was remarkable. The well-being of our relative was paramount to all involved so he would have as a good quality of life as possible. We are so grateful and the end-of-life care was sympathetic
and effective.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian H (Brother-in-law of Resident) published on 16 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we have visited, my relative's care has been exceptional and it is my impression that this has been the case throughout and not just for our benefit.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing HomeThank you so much for the kind words. I will share your feedback with my team, they will be very happy to know their hard work is being appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katherin T (Sister of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been with this home for some time and has greatly benefited from the staff's patience. She is a much calmer person now. Physically, she looks very well, eats well and can have friendly chats with staff; they are good at judging her mood, which means if she wants to sit quietly, she can.
She eats well. They make sure there are always fluids available for her, which is important.
I am very impressed with the manager; she seems to have an endless drive to bring quality care into the home and enthuses the staff to feel the same. That includes entertainment.
I have met pleasant, caring attitudes towards myself and other family members, which are very supportive.
So, thank you, team, for all you do, your skills, your hearts and your hard work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor V (Son of Resident) published on 27 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very kind and helpful. The staff are excellent and they are friendly and lovely people.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing HomeThank you so much for your kind words. We greatly appreciate you taking the time to do so. I will pass the information to the team, they will be very pleased.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A A (Wife of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received compassionate care and assistance from all the staff. They make an effort to talk to him and to find out about him. I find them very friendly, caring and approachable.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing HomeThank you very much for such a fantastic review. I will pass on your kind comments to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George B (Husband of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife has been at The Julie Richardson Nursing Home, the service and staff have been marvellous. Nothing has been too much to ask. Seeing my wife happy and cared for is a great relief. Thank you all.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing HomeThank you for your kind words. We believe that we have a superb team at the Julie Richardson Nursing Home and your comments are valued by each member of our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter L (Husband of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care and attention my wife is having for dementia. Thank you.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing HomeThank you for your fantastic review acknowledging the team's efforts to keep our families in touch with their loved ones and the support we give to our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham N (Brother of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my brother (once a week for an hour or more at the present time), all the staff are always friendly and welcoming. I can see that my brother is being extremely well looked after, and this helps give me great peace of mind.
Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing HomeThank you so much for taking the time to review. It means so much to the team to know that our families trust us to care for our residents,
I will pass on your kind words to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony R (Son of Resident) published on 17 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum spent a month in the Julie Richardson Nursing Home. When she went in, I thought that she would not come out! The care and dedication given by the staff at the nursing home has made a huge difference and four weeks later, she came home. We are very happy with the level of care that was given and
the professional support given.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire H (Stepdaughter of Resident) published on 13 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather has settled in very well and appears relaxed, cared for and happy. I have been really impressed with all the staff, from the moment of admission (May) until now. They have been thorough and attentive to all my stepfather needs and us as a family.
Reply from Jayanthi Manager, Manager at The Julie Richardson Nursing HomeThank you very much for your kind review. I will share with my team. Thank you for choosing Julie Richardson.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Husband of Resident) published on 30 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife received excellent care. The staff at The Julie Richardson Nursing Home are thoughtful and caring. Everyone is always very friendly and supportive. I couldn't wish for her to be staying anywhere else.
Reply from Jayanthi Manager, Manager at The Julie Richardson Nursing HomeThank you so much for this outstanding feedback, honestly heartfelt. We are fortunate to have your wife in our home, and caring for her is an honour.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janine E (Daughter of Resident) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went to Julie Richardson house as an emergency placement, and she was immediately welcomed into the home by the staff. The staff made every effort to get to know her, and quickly recognised her care needs and helped her to settle in what was a difficult time. She was treated with kindness,
respect, patience and compassion throughout her stay. The support and kindness shown to us, as a family, was greatly appreciated.
Reply from Jayanthi Manager, Manager at The Julie Richardson Nursing HomeMany thanks for your kind comments. Our team takes pride in always giving the best care possible. We cannot express our gratitude enough for having the opportunity to care of your mother and the others we support at Julie Richardson.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve W (Son of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for around 6-months now. It’s reassuring for the family to know Mum is in good hands and being well looked after. The staff are great, always available to talk, answer questions and help with anything that is on your mind. Big thanks to the manager and everyone else who works hard
day and night looking after our loved ones. Mum having to go into a nursing home came as a huge shock to the family, The Julie Richardson nursing home has made it a less stressful and worrying experience.
Reply from Jayanthi Manager, Manager at The Julie Richardson Nursing HomeThank you for your kind review. As a team, we strive to care for our residents to the best of our abilities. I am glad that you had a positive experience when your mother moved in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Daughter of Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well run, and the staff are always pleasant and helpful. My father is well looked after and seems happy.
Reply from Jayanthi Manager, Manager at The Julie Richardson Nursing HomeThank you so much for your lovely comments. We endeavour to care for our residents and their families to the best of our capacity, and it is awesome to be able to share your excellent comments with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Sister of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff at the care home to be genuinely caring and respectful. There are always plenty of staff, even when some residents are requiring one to one input. My brother has quickly settled into the home and the staff are always attentive and keep us well informed. My brother has been in the home
for 18 months and I never have any complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeffrey L (Brother of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident for over eighteen months and his nursing care has been outstanding. The management and nursing team make every effort to provide for the comfort and well-being of all residents. As well as excellent care and high regard for dignity, I have seen many examples of kindness,
compassion and understanding. This sensitivity and empathy are reassuring and comforting. The quality of food is good and there is an emphasis on generating a homely atmosphere. Activities, including "breath of fresh air" outings, are a regular feature at the home and are very well organised. All residents are included, despite individual limitations. Just one of many examples of that inclusion is visible at Christmas in the home. It is a very happy time and the staff go to considerable lengths to get all of the residents around a (very) long set of tables for lunch so that they are able to celebrate Christmas together. It is a pleasure to see my brother so happy and settled.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Nephew of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff and team.
Very careful and caring service.
Clean room.
Very highly recommended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B J (Husband of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself, family and visitors to my wife are full of compliments. It has a very friendly atmosphere. Staff are all very kind and caring. My wife, I am sure, is in the best place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Sister of Resident) published on 26 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So impressed with respect, dignity, care, kindness and attitude of staff to my sister, the residents and myself.
All needs met.
Food needs a little improvement.
Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Daughter of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and considerate staff, still after dad being there four years, we cannot fault his care. We would highly recommend The Julie Richardson Nursing Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for The Julie Richardson Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for The Julie Richardson Nursing Home is calculated as follows: ( (179 Excellents x 5) + (38 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 221 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Julie Richardson Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Julie Richardson Nursing Home to verify any information. View our terms and conditions. The Julie Richardson Nursing Home has an Enhanced Service - more info.