The Julie Richardson Nursing Home

I think it is very friendly and homely. I find the staff extremely kind, patient and diligent in their work. I would recommend this home to family and friends without hesitation.

My mother died at the end of June 2016 aged 98 after three and a half years in the nursing home. Her overall mobility and ability had started to deteriorate and she needed more specialist care, which I am happy she received a this nursing home. She became bedridden and needed a specific diet, experiencing difficulty in swallowing. The staff and cook were always available to update me on her condition and I was called at home following Doctors visits. On a personal note, the proprietor and manager were with my mother as she rapidly sank into a deep sleep, and the manager was with me, as she passed away and remained after to support me. I have nothing but praise.

My mum has been in this home for 3 years and although she can be challenging, the staff are patient and kind. They treat her with dignity and respect. After a recent stay in hospital following an operation, the staff took great care in meeting her additional needs and the improvement in mum is beyond expectations.

The home is very good. My room is comfortable, clean, big, with my own bathroom. The food is excellent. The staff are excellent and help me a lot which makes me feel safe. This is the best place I have been.

Whilst visiting my friend in your establishment he needed to go to the toilet and got into a lot of distress as he had to wait nearly ten minutes due to not enough staff on duty.

I would like to say how pleased I am about my mother's care and how well she is looked after at Brooklands, Dashwood Road. The staff always seem friendly and caring and there have been numerous occasions where I have been called to say my mum has not been well and that they were getting the doctor out. It is nice to be kept informed as I love my mum dearly and it is very important to myself that she is happy and cared for. I feel confident that this is being carried out at Brooklands and I would not hesitate in recommending Brooklands to anyone who is thinking about where to send their loved ones for permanent care.

Thank you Brooklands from myself and the rest of my family for all you do for caring for my mum.

Value for Money - two years ago when mum became a resident the council paid £560/week when the owner realised mum had a house to sell the price went immediately up to £800/week. Only a few weeks ago in a news paper the average price for a person with dementia was £591 - £662!! Council have value for money we don't.

I have lived here for nine months. The staff are all wonderful. I have a lovely single room. No place like home but I am very happy here. The food is very good and the service is perfect.

This care home are really caring to my husband. Staff seems well trained, honest and if I ask questions I get an informative answer and they are so helpful. Having to travel Oxford to Banbury twice a week and it's worth it. To walk in and find him in clean clothes and looking clean and smart and very happy in his little world. I feel pleased to know he is in a pleasant environment and such nice caring nursing staff.

From the moment you walk into Julie Richardson home you know the staff care. There is a happy and relaxed atmosphere, nothing is too much trouble for them, they make you feel welcome and most of all the residents are content. All the staff are kind, caring and respectful of the residents and their families. They have many challenges on daily basis and all cope in a positive and dignified manner. Medical, dental and optical issues need to be addressed far more quickly and before they manifest themselves into serious problems. Lost or broken glasses and teeth bacterial skin infections.

Mother is in dementia unit with others with varying degrees of dementia. This can be challenging at times, but it is managed very well. Some can feed themselves other's can't. Mother is always clean and tidy and all are treated with dignity.

Mum was put in the Julie Richardson Nursing Home when my dad died, as she was not safe to be alone. She enjoys the company of the other residents and seems very happy in herself. She walks constantly and very rarely sits still. Due to the way the home is set up she never meets a closed door, so can walk round and around all day long. The home has a personal and homely feel, always displaying items relating to one season, celebration. There are teddies and dollies around, which definitely bring comfort to my mum. The staff are always friendly, chatty and helpful.

From the first time I visited The Julie Richardson Nursing Home. I had a feeling of warmth and caring. My husband has been in care there for nearly two years. I visit everyday and I still have that same feeling, the staff treat the residents with dignity and care. Some go the extra mile. Office staff are extremely helpful in as much if you have a worry relating to your husband, you are asked to please tell them so as they can try to rectify it. They are quick to call the doctor. If they are concerned about a resident, I would and have recommended the home. Home is the key word to the residents.