The Julie Richardson Nursing Home

14 Dashwood Road, Banbury OX16 5HD
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9.7 78 Reviews
  • The Julie Richardson Nursing Home, Banbury
Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003.

The home features plenty of open spaces in which to spend time, all sorts of areas of interest to encourage engagement with those living with dementia, and the highly professional team is committed to ensuring they meet both physical and social needs of residents.

Personal touches are visible throughout the home.

Care centres on enabling residents to feel comfortable and relaxed, making what they wish of their daily life – and the kind, compassionate team at Julie Richardson Nursing Home goes above and beyond to find moments of joy in everything.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Jayanthi Antony (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (6)

Parking

  • The parking for the nursing home can be accessed from the rear of the building on St John's Road

The Julie Richardson Nursing Home Reviews (78)

9.7

The Julie Richardson Nursing Home has a Review Score of 9.7 (9.743) out of 10, based on 12 reviews in the last 2 years.
Over all time The Julie Richardson Nursing Home has 78 reviews.

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Reviewer Connection to The Julie Richardson Nursing Home
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Review from Christopher Roy D (Husband of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my wife receives at the care home. I call to see her most days. If I don't visit, I ring her up.
She is happy at the home. She is treated well and with respect. She likes the food that is served. I would recommend the Julie Richardson Nursing Home to anybody.
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Review from Roy O (Son of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just feel I should say that my dad was in a care home just outside Banbury before he died and there is no way that dad was looked after or treated as well as mom is now. The staff are all brilliant, they look after mom really well and you can look forward to a smile and very friendly chat when visiting.
When calling the home this morning, I thought just how well mom looked. A great home with great people. A care home to look forward to. (Book me a bed)!
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Review from Joan W (Wife of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit once a week different days. The home is always nice and clean and I find standards high. Staff are extremely pleasant and the standards again high. My husband is well cared for and I would say in his own little world very happy. Thank you to the manager for very well trained staff.
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Review from S B S (Stepson of Resident) published on 20 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
These comments reflect non-scheduled visits over the past year. The nursing staff are always there to provide an update on her health and well-being. They contact me immediately if there is an incident - however trivial.
Staff are always friendly and show compassion when dealing with residents. The
environment is always cheerful and happy. They focus on creating interesting and entertaining activities. Outings are a frequent event.
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Review from M C (Sister of Resident) published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I regularly visit my brother. I am impressed with the kind, caring attitude shown towards my brother. I feel the staff work well together and give a homely fun atmosphere. They deal professionally with sometimes challenging behaviour. I love the fact that my brother has been able to visit town, National
Trust properties etc. My brother also especially enjoys visits e.g from musicians. I feel efforts are also made to treat each person as an individual.
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Review from Duncan A (Wife of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it is very friendly and homely. I find the staff extremely kind, patient and diligent in their work. I would recommend this home to family and friends without hesitation.
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Review from Michael S (Son of Resident) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother died at the end of June 2016 aged 98 after three and a half years in the nursing home. Her overall mobility and ability had started to deteriorate and she needed more specialist care, which I am happy she received a this nursing home. She became bedridden and needed a specific diet, experiencing
difficulty in swallowing. The staff and cook were always available to update me on her condition and I was called at home following Doctors visits. On a personal note, the proprietor and manager were with my mother as she rapidly sank into a deep sleep, and the manager was with me, as she passed away and remained after to support me. I have nothing but praise.
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Review from Melanie G (Daughter of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this home for 3 years and although she can be challenging, the staff are patient and kind. They treat her with dignity and respect. After a recent stay in hospital following an operation, the staff took great care in meeting her additional needs and the improvement in mum is beyond
expectations.
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Review from John S (Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very good. My room is comfortable, clean, big, with my own bathroom. The food is excellent. The staff are excellent and help me a lot which makes me feel safe. This is the best place I have been.
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Review from Michael G (Friend of Resident) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Whilst visiting my friend in your establishment he needed to go to the toilet and got into a lot of distress as he had to wait nearly ten minutes due to not enough staff on duty.
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Review from Deborah B (Daughter of Resident) published on 9 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say how pleased I am about my mother's care and how well she is looked after at Brooklands, Dashwood Road. The staff always seem friendly and caring and there have been numerous occasions where I have been called to say my mum has not been well and that they were getting the doctor
out. It is nice to be kept informed as I love my mum dearly and it is very important to myself that she is happy and cared for. I feel confident that this is being carried out at Brooklands and I would not hesitate in recommending Brooklands to anyone who is thinking about where to send their loved ones for permanent care.


Thank you Brooklands from myself and the rest of my family for all you do for caring for my mum.

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Review from Eric C (Son of Resident) published on 3 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has dementia and is confined to a wheelchair. Her dementia means she is unable to tell my sister and myself how she is cared for. However we share visiting every day and therefore have a good idea. I am very happy with the care and attention mum receives. I am kept informed about mums health, any
problems, how they are dealt with and any preventative measures put in place. All staff whether nurses, in charge of a activities, cooks, cleaners etc are extremely competent and friendly. Daily activities are provided and judging by the photo's and staff comments mum enjoys these.
Value for Money - two years ago when mum became a resident the council paid £560/week when the owner realised mum had a house to sell the price went immediately up to £800/week. Only a few weeks ago in a news paper the average price for a person with dementia was £591 - £662!! Council have value for money we don't.
Reply from Charles Taylor, Operations Manager at The Julie Richardson Nursing Home

Dear Sir,
We would like to thank you for the comments regarding the quality of care received by your mother. In response to your query regarding the funding levels within our care home we would like to point out that the average price quoted £591-£662 is a national average that includes both residential and nursing homes and that prices vary dramatically depending on where a care home is based. The average cost for a privately funded bed in Oxfordshire for example is around £1,100 per week and we therefore believe that our prices are extremely competitive. In addition all prices paid are dependent on the individual that we care for, those who require additional assistance will be charged more, whilst those that require less assistance will be charged less.
In addition as mentioned in your other comments we provide a high quality of care in our nursing home and there is a cost associated with this. We were recently rated as “good” by the CQC and this rating makes our care home one of the top ten across Oxfordshire. We hope that this responds to your concerns however if you would like to discuss this in more detail we would be happy to do so.
We are unable to comment publicly on individual funding arrangements, however are happy to discuss this with any family members that wish to. Some of the comments received relate to the council funding levels. The council has for many years used its monopsonistic position to force low prices on care homes. These fees are not adequate to cover the costs incurred by care homes and take little account of the quality of care provided or the needs of the individual. We would also like to point out that the council target banding rates are targets that they aim for and that the average fee paid to a care home by Oxfordshire county council is significantly higher than this.
Yours Sincerely
Charles Taylor

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Review from Muriel H (Friend of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for nine months. The staff are all wonderful. I have a lovely single room. No place like home but I am very happy here. The food is very good and the service is perfect.
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Review from Angela G (Daughter of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment you walk into Julie Richardson home you know the staff care. There is a happy and relaxed atmosphere, nothing is too much trouble for them, they make you feel welcome and most of all the residents are content. All the staff are kind, caring and respectful of the residents and their families.
They have many challenges on daily basis and all cope in a positive and dignified manner. Medical, dental and optical issues need to be addressed far more quickly and before they manifest themselves into serious problems. Lost or broken glasses and teeth bacterial skin infections.
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Review from Joan W (Wife of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home are really caring to my husband. Staff seems well trained, honest and if I ask questions I get an informative answer and they are so helpful. Having to travel Oxford to Banbury twice a week and it's worth it. To walk in and find him in clean clothes and looking clean and smart and very
happy in his little world. I feel pleased to know he is in a pleasant environment and such nice caring nursing staff.
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Review from David G (Son of Resident) published on 22 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother is in dementia unit with others with varying degrees of dementia. This can be challenging at times, but it is managed very well. Some can feed themselves other's can't. Mother is always clean and tidy and all are treated with dignity.
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Review from Sarah G (Daughter of Resident) published on 13 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was put in the Julie Richardson Nursing Home when my dad died, as she was not safe to be alone. She enjoys the company of the other residents and seems very happy in herself. She walks constantly and very rarely sits still. Due to the way the home is set up she never meets a closed door, so can
walk round and around all day long. The home has a personal and homely feel, always displaying items relating to one season, celebration. There are teddies and dollies around, which definitely bring comfort to my mum. The staff are always friendly, chatty and helpful.
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Review from Helen B (Wife of Resident) published on 9 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the first time I visited The Julie Richardson Nursing Home. I had a feeling of warmth and caring. My husband has been in care there for nearly two years. I visit everyday and I still have that same feeling, the staff treat the residents with dignity and care. Some go the extra mile. Office staff
are extremely helpful in as much if you have a worry relating to your husband, you are asked to please tell them so as they can try to rectify it. They are quick to call the doctor. If they are concerned about a resident, I would and have recommended the home. Home is the key word to the residents.
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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for The Julie Richardson Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for The Julie Richardson Nursing Home is calculated as follows: ( (106 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 136 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Julie Richardson Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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