Brookfield Christian Care Home

Welcoming staff. Reception areas presentable and changed décor.

My mum is cared for well and looked after. They are amazing at this care home and I would recommend it to anyone. The husband of one person I mentioned it to ended up being there.

I am very impressed with the care at Brookfield. The management is always there on hand to talk to and discuss any issues as they come up as well as advise on anything that may be troubling the family of the resident.
The care assistants are kind, attentive and very patient. The nursing staff is excellent and cleaning staff are ready to sort out any issues as they occur.
My mother throws food on the floor but her room is always clean. I can't fault the facilities. If there is space for improvement it would be to vary perhaps more of the social activities.

I am more than ever happy about the care they give my mother.

My mother has had numerous health problems which have been dealt with swiftly by the nurses with positive outcomes - excellent care by them. The entertainment varies from people coming in from outside - semi/professional - to in- house activities designed not only to exercise the mind but also the body - can't fault it. Regular meetings for relations to discuss issues and bazaars - fish and chips suppers all help to add to the life experiences of the residents.

December is a very busy time for everyone especially the care staff making paperchains with the clients, decorating the dining rooms and passageways. For the last three years, I have been Father Christmas on Christmas Day. The clients have a really nice Christmas dinner, Christmas pudding and entertainment after dinner. As a volunteer it's good to see the clients having fun, wrapping their presents, having visitors. I know it's just been December but all through the year, it's a very nice place to visit and volunteer.

We were very impressed with Brookfield Christian Care Home. All of the staff seemed very nice and were all very helpful and friendly. On my mum's birthday, they made her a fabulous birthday cake and came in to sing happy birthday to her, making it quite a special occasion for her. They also provided all her visitors that day with tea/coffee and biscuits. The rooms were very nice as well and it had a light and airy feel. I would definitely recommend Brookfield as a nice care home to stay.

Dad has been a resident for a year now. He has settled so well and is the calmest we have seen him for several years, he is now able to engage with us when we visit, to sit and chat and look at books with us, all the things he used to do. He is happy and smiling, the staff are so helpful and supportive to both him and us. It feels like we are all just one big family caring for his needs together. They have respected and accommodated his long-standing habits, like snacking rather than eating meals. We could not have found a better place for him, and I cannot thank the staff enough for all they do. It always feels like nothing is too much trouble.

The care home has everything that you could possibly want. I am satisfied with everything that they have done for my husband. I'd recommend to anyone who asks, that this is the best that anyone could ask for and this care home is the best. Staff, Carers, and helpers are all excellent.

My visits to see my mother at Brookfield Christian Care Home are infrequent because my home is in Cornwall. That said, when I do visit, I am pleased to see that mum is comfortable and is reasonably happy, as can be expected given the absence of most of her previous possessions and independence. Her health and well-being have greatly improved because of the kind attention of the staff. She spends every day in a sitting room but she does have a nicely appointed room that has been personalised sympathetically. My visits are made more enjoyable by the kindness of the staff who, without exception, seem ready to help by providing tea and biscuits etc.

Brookfield Care Home staff looked after my 95-year-old mother for the last 6 months. She was bed bound but totally alert and aware. The staff treated her with dignity recognising she was perfectly capable of making her own decisions about her care. She had very delicate skin and care staff were very gentle with her. She absolutely loved the food. At the end, the staff kept me informed and called in the GP to check on her care. I am pleased we found Brookfield Care Home for mummy.

Brookfield is a good care home, they look after my nan very well, She's settled in very well and made new friends. The staff are very friendly and helpful and supportive.

Happy with the care my mother receives at the home. Carers very friendly and supportive.

Mu father has been a resident in Brookfields for 21/2 years. During this time he has been cared for beautifully. He is happy and secure. The staff are friendly but professional. Nothing is too much trouble. We are so grateful that he is at Brookfields.

I am only able to visit my aunt once a week and when I do some I feel that she is being well looked after. Very good care assistants.

I think the home is very caring.

Few teething problems at first. Soon as you make a complaint it is put right. Comfortable and clean surroundings. Food superb. Staff friendly, happy bunch, always trying to please. Sense of humour too, which is essential in this caring profession.

When mum moved to her new home she struggled to settle but the staff have encouraged her and given her confidence to join in more. Her physical care, nutrition and general well-being have all improved immensely. Mum has begun to go out on outings, something unthinkable a year ago.

My mother was admitted to Brookfield in February 2015 when the Hospital expected her to have only a few weeks left to live.
Everyone at the home made me feel at home straightaway and sorted out a GP for my mother. Her room was up to the best hotel standards and nothing was too much trouble. Her health and condition improved almost at once. In fact I was given nearly a year extra of being with her thanks to Brookfield.
I always found it a pleasure to visit the Home and everyone greeted me as part of their family. Nothing was too much trouble. The people who looked after my mother got to know her really well. I have left photos that I took every month to show how happy she had become.
When the time came for her to pass away this was handled with care and compassion. I was given all the time I needed to cope. Some of the excellent staff even took time out to join me at her funeral. I could ask nothing more than I and my mother were given. It is to the credit of the Hospital social worker that she found this home for my mother.

My father staying here was totally inappropriate, this care home is unable to deal with all types of dementia or challenging behaviour.
My father was moved as soon as possible as the staff were unable to cope with him.
The upstairs of this care home is extremely sad.

My Nan was only at Brookfield a short time but it was the happiest I have seen her in a long time. The staff were lovely and very welcoming. When Nan became poorly, the staff when above and beyond. Even in her last few days when all the family were staying they provided us with food and beds. we got to spend those last precious moments with Nan. We are forever grateful. Care staff gave my Nan the best end of life care. This is an experience we will all go through and I am so so thankful my Nan's was a good one.

My Dad has been at Brookfield for eighteen months. After Mum died it became obvious Dad could no longer live alone. With Brookfield's help my Dad has gone from being a stressed unhappy man to a relaxed happy person who always has a ready smile and is cheerful, he will be the first to tell you he is happy at Brookfield. I am always made welcome and visit often. The staff look after Dad well. Thank you Brookfield for making Dads life happy.

The care shown to our Mother and her family during her time at the home by its staff was outstanding during her final days and hours the dignity and respect given to us and our mother was amazing nothing was to much trouble from feeding us all and providing beds so we could stay at the home by her side during that precious time. Members of staff even finishing a night shift and returning to provide her the care she deserved they went above and beyond what was expected. We thank you all from the bottom of our hearts and will be forever in your debt