Little Bury, Greater Leys, Oxford OX4 7UY
Brookfield Christian Care Home is known for offering specialist support for a range of nursing and respite services, including for mental health complications, in particular forms of dementia. Brookfield has 33 places for dementia nursing and 33 general nursing places.
The service is organised so as to support individuals in achieving an independent lifestyle, encouraging the practice of life skills, while carers follow efficient and effective methods.
One-to-one sessions are beneficial for those with dementia and an activities programme and flexible food menu are enjoyed by all.
Group: MHA (Methodist Homes)
Local Authority / Social Services: Oxfordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 66 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Single Rooms: 66
Rooms with ensuite WC: 66
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Brookfield Christian Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.7 (maximum of 10) for Brookfield Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Brookfield Christian Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.345 for Brookfield Christian Care Home is calculated as follows: ( (151 Excellents x 5) + (113 Goods x 4) + (23 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 296 Ratings = 4.345
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.379 Points relating to the number of positive Reviews for Brookfield Christian Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 5 Reviews ÷ 13.2 Target = 0.379
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Brookfield Christian Care Home has a Review Score of 8.7 (8.724) from 25 Reviews
Review submitted from a Website Submission by Alan S (Son of Resident) on Friday 27 April 2018. Relates to April 2018.
"I'm not going in one of those homes.... never... never.... never!" - the words of my mum just a few weeks ago. She was getting carers visit 3 times a day at home to wash, dress, feed, etc - but she also needed someone there 24/7. The family did it for a few months, but it just got too much.
A place was found at this home to take her. We told Mum it was a 2 weeks respite care to give us a break, so she agreed to go, although very wary. But after just 3 days, she told us she wished she could stay there because it was so good. She was getting attention whenever she needed or wanted it, fed good food, medicines sorted, made friends already, "sing-a-longs", own room with en-suite - "it's like a hotel," she said.
Absolutely chuffed to bits with the place and the people - and that is good enough for me. Staff and management are ALL superstars in this place - so friendly and caring, but also so professional. Thank you for changing the quality of my mum's life.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Christine Hamilton, Home Manager at Brookfield Christian Care Home responded to this review on 03 May 2018:
Thank you so much for your review of Brookfield Care Home. It is so wonderful to hear that your Mum enjoyed her stay so much she has decided to stay with us permanently despite saying “never”. Your kind comments about the friendly, caring, professional staff are very much appreciated, words I will ensure I share with all of them.
Review submitted from a Postal Card by Karen R (Daughter of Resident) on Tuesday 7 November 2017. Relates to October 2017.
My father his happy and well looked after. Brookfield's staff are marvellous, always willing to help support the family as well as my father.
Brookfield is clean and tidy. Staff are very busy but always have time to talk to you and assist if needed.
The atmosphere in this home is relaxing and stimulating for the residents to keep active in mind and body.
Overall it is a very good home for my father to keep safe and well.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Christine Hamilton, Home Manager at Brookfield Christian Care Home responded to this review on 10 Nov 2017:
Thank you for your review, it is so nice to hear that your father is happy at Brookfield and well looked after. I also know the staff will be very proud to hear that they have been described as "marvellous". I will be sure to pass your comments onto them.
Review submitted from a Postal Card by Joy M (Resident) on Tuesday 15 August 2017. Relates to August 2017.
Welcoming staff. Reception areas presentable and changed décor.
How likely would you be to recommend Brookfield Christian Care Home? Likely
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Review submitted from a Postal Card by Nigel Peter S (Son of Resident) on Thursday 10 August 2017. Relates to August 2017.
My mum is cared for well and looked after. They are amazing at this care home and I would recommend it to anyone. The husband of one person I mentioned it to ended up being there.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Review submitted from a Website Submission by Grazyna C (Daughter of Resident) on Wednesday 21 June 2017. Relates to June 2017.
I am very impressed with the care at Brookfield. The management is always there on hand to talk to and discuss any issues as they come up as well as advise on anything that may be troubling the family of the resident.
The care assistants are kind, attentive and very patient. The nursing staff is excellent and cleaning staff are ready to sort out any issues as they occur.
My mother throws food on the floor but her room is always clean. I can't fault the facilities. If there is space for improvement it would be to vary perhaps more of the social activities.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Review submitted from a Postal Card by Neil S (Son of Resident) on Monday 13 March 2017. Relates to February 2017.
I am more than ever happy about the care they give my mother.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Helen Nairn, Area Manager at Brookfield Christian Care Home responded to this review on 14 Mar 2017:
It is great to hear that you are so happy with the care your Mother receives at Brookfield, thank you.
Review submitted from a Postal Card by Brian T (Son of Resident) on Thursday 9 March 2017. Relates to January 2017.
My mother has had numerous health problems which have been dealt with swiftly by the nurses with positive outcomes - excellent care by them. The entertainment varies from people coming in from outside - semi/professional - to in- house activities designed not only to exercise the mind but also the body - can't fault it. Regular meetings for relations to discuss issues and bazaars - fish and chips suppers all help to add to the life experiences of the residents.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Helen Nairn, Area Manager at Brookfield Christian Care Home responded to this review on 14 Mar 2017:
Thank you for telling us about the excellent care your Mother has been receiving from our nursing team. I am glad that she is also enjoying the activities and the fish and chip suppers, as you say it all adds to the life experience of everyone in the home.
Review submitted from a Postal Card by John P (Husband of Resident) on Tuesday 14 February 2017. Relates to December 2016.
December is a very busy time for everyone especially the care staff making paperchains with the clients, decorating the dining rooms and passageways. For the last three years, I have been Father Christmas on Christmas Day. The clients have a really nice Christmas dinner, Christmas pudding and entertainment after dinner. As a volunteer it's good to see the clients having fun, wrapping their presents, having visitors. I know it's just been December but all through the year, it's a very nice place to visit and volunteer.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Helen Nairn, Area Manager at Brookfield Christian Care Home responded to this review on 15 Feb 2017:
Thank you for telling us about the wonderful time everyone had at Brookfield during Christmas, it is great to hear of the sense of fun and enjoyment that the team and residents experience not only at this time, but all year through.
Review submitted from a Postal Card by David F (Son of Resident) on Friday 14 October 2016. Relates to September 2016.
We were very impressed with Brookfield Christian Care Home. All of the staff seemed very nice and were all very helpful and friendly. On my mum's birthday, they made her a fabulous birthday cake and came in to sing happy birthday to her, making it quite a special occasion for her. They also provided all her visitors that day with tea/coffee and biscuits. The rooms were very nice as well and it had a light and airy feel. I would definitely recommend Brookfield as a nice care home to stay.
How likely would you be to recommend Brookfield Christian Care Home? Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 17 Oct 2016:
Thank you for telling us about the care and support at Brookfield Care Home. It is great that you find the staff so helpful, friendly and nice. I am pleased that we were able to make your Mum's birthday a special day and that you enjoyed the cake.
Review submitted from a Website Submission by Lindsey S (Son of Resident) on Thursday 13 October 2016. Relates to October 2016.
Dad has been a resident for a year now. He has settled so well and is the calmest we have seen him for several years, he is now able to engage with us when we visit, to sit and chat and look at books with us, all the things he used to do. He is happy and smiling, the staff are so helpful and supportive to both him and us. It feels like we are all just one big family caring for his needs together. They have respected and accommodated his long-standing habits, like snacking rather than eating meals. We could not have found a better place for him, and I cannot thank the staff enough for all they do. It always feels like nothing is too much trouble.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 13 Oct 2016:
What a wonderful testament to how hard our team work to create a homely supportive environment. It's great to hear that your Dad is doing so well and that you all feel supported in assisting him, this is just as it should be. Thank you
Review submitted from a Postal Card by Linda B (Wife of Resident) on Thursday 22 September 2016. Relates to September 2016.
The care home has everything that you could possibly want. I am satisfied with everything that they have done for my husband. I'd recommend to anyone who asks, that this is the best that anyone could ask for and this care home is the best. Staff, Carers, and helpers are all excellent.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 03 Oct 2016:
Thank you for telling us about the care that your Husband receives at Brookfield Care Home. It is good to hear that you feel everything is great and that you couldn’t wish for a better place.
Review submitted from a Postal Card by JH (Son of Resident) on Thursday 22 September 2016. Relates to September 2016.
My visits to see my mother at Brookfield Christian Care Home are infrequent because my home is in Cornwall. That said, when I do visit, I am pleased to see that mum is comfortable and is reasonably happy, as can be expected given the absence of most of her previous possessions and independence. Her health and well-being have greatly improved because of the kind attention of the staff. She spends every day in a sitting room but she does have a nicely appointed room that has been personalised sympathetically. My visits are made more enjoyable by the kindness of the staff who, without exception, seem ready to help by providing tea and biscuits etc.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 03 Oct 2016:
It is great to hear that your Mother's health and wellbeing have improved greatly since moving to Brookfield Care Home, our care team will be really pleased to receive your comments. Thank you.
Review submitted from a Postal Card by J J (Daughter of Resident) on Monday 19 September 2016. Relates to September 2016.
Brookfield Care Home staff looked after my 95-year-old mother for the last 6 months. She was bed bound but totally alert and aware. The staff treated her with dignity recognising she was perfectly capable of making her own decisions about her care. She had very delicate skin and care staff were very gentle with her. She absolutely loved the food. At the end, the staff kept me informed and called in the GP to check on her care. I am pleased we found Brookfield Care Home for mummy.
How likely would you be to recommend Brookfield Christian Care Home? Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 23 Nov 2016:
Thank you for the lovely comments you have made regarding the care your Mother received at Brookfield care home. It is great to hear that she felt so well cared for.
Review submitted from a Postal Card by Lucy L (Granddaughter of Resident) on Monday 22 August 2016. Relates to August 2016.
Brookfield is a good care home, they look after my nan very well, She's settled in very well and made new friends. The staff are very friendly and helpful and supportive.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 22 Aug 2016:
Thank you for telling us about the care and support your Nan receives at Brookfield Care Home. it is great to hear that our care team is so friendly and supportive.
Review submitted from a Postal Card by Louise L (Daughter of Resident) on Monday 22 August 2016. Relates to August 2016.
Happy with the care my mother receives at the home. Carers very friendly and supportive.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 22 Aug 2016:
Thank you for reviewing the care your Mother receives at Brookfield Care Home. I am pleased to hear that you find the care team to be so friendly and supportive.
Review submitted from a Postal Card by Jane C (Daughter of Resident) on Tuesday 5 July 2016. Relates to June 2016.
Mu father has been a resident in Brookfields for 21/2 years. During this time he has been cared for beautifully. He is happy and secure. The staff are friendly but professional. Nothing is too much trouble. We are so grateful that he is at Brookfields.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:
Thank you for telling us about the beautiful care your Father receives at Brookfield Care Home and how nothing is too much trouble for our team. I am sure they will greatly appreciate your kind comments.
Review submitted from a Postal Card by Sandra L (Niece of Resident) on Friday 1 July 2016. Relates to June 2016.
I am only able to visit my aunt once a week and when I do some I feel that she is being well looked after. Very good care assistants.
How likely would you be to recommend Brookfield Christian Care Home? Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:
Thank you for telling us about the care your Aunt receives as Brookfield, it is great to hear that you feel she is so well looked after.
Review submitted from a Postal Card by Pamela C (Daughter of Resident) on Thursday 30 June 2016. Relates to May 2016.
I think the home is very caring.
How likely would you be to recommend Brookfield Christian Care Home? Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:
Thank you for taking the time to tell us how caring the staff are at Brookfield. I will be sure to share your comments with them.
Review submitted from a Postal Card by Pam S (Wife of Resident) on Thursday 30 June 2016. Relates to May 2016.
Few teething problems at first. Soon as you make a complaint it is put right. Comfortable and clean surroundings. Food superb. Staff friendly, happy bunch, always trying to please. Sense of humour too, which is essential in this caring profession.
How likely would you be to recommend Brookfield Christian Care Home? Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:
Thank you for your great comments about the care and support your Husband is receiving at Brookfield. It is reassuring to know that we addressed any concerns you had quickly and that you find the team so caring and helpful with a sense of humour.
Review submitted from a Postal Card by Anne T (Daughter of Resident) on Thursday 30 June 2016. Relates to June 2016.
When mum moved to her new home she struggled to settle but the staff have encouraged her and given her confidence to join in more. Her physical care, nutrition and general well-being have all improved immensely. Mum has begun to go out on outings, something unthinkable a year ago.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jul 2016:
Thank you for telling us about the care and support your Mum is receiving at Brookfield. It is wonderfully motivating for the team to hear you believe they have been able to give her the confidence to join in more and also enjoy some outings. Thank you.
Review submitted from a Website Submission by Ralph M (Son of Resident) on Thursday 7 January 2016. Relates to December 2015.
My mother was admitted to Brookfield in February 2015 when the Hospital expected her to have only a few weeks left to live.
Everyone at the home made me feel at home straightaway and sorted out a GP for my mother. Her room was up to the best hotel standards and nothing was too much trouble. Her health and condition improved almost at once. In fact I was given nearly a year extra of being with her thanks to Brookfield.
I always found it a pleasure to visit the Home and everyone greeted me as part of their family. Nothing was too much trouble. The people who looked after my mother got to know her really well. I have left photos that I took every month to show how happy she had become.
When the time came for her to pass away this was handled with care and compassion. I was given all the time I needed to cope. Some of the excellent staff even took time out to join me at her funeral. I could ask nothing more than I and my mother were given. It is to the credit of the Hospital social worker that she found this home for my mother.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jan 2016:
Thank you for taking time to write this lovely review of the care and support your Mother received at Brookfield Care Home. It is wonderful to hear that you and your Mother were able to have an extra year of happiness together and of how well the staff got to know you both. I will be sure to pass on your comments to the team whom I feel sure will be delighted to receive them.
Review submitted from a Website Submission by Maria H (Daughter of Resident) on Saturday 2 January 2016. Relates to October 2015.
My father staying here was totally inappropriate, this care home is unable to deal with all types of dementia or challenging behaviour.
My father was moved as soon as possible as the staff were unable to cope with him.
The upstairs of this care home is extremely sad.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Unlikely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 11 Jan 2016:
I am sorry to hear that you are so unhappy with the care your Father received at Brookfield Care Home. As you are aware, despite our best efforts there were reasons why we could no longer care for your Father and I am sorry that he needed to move to another home in October. The room you chose for your Father was one of our large newly refurbished rooms and I am saddened to read that you felt these facilities were very poor.
I do hope that your Father has settled well into his new home and is receiving the level of support that he requires.
Review submitted from a Website Submission by Claire P (Granddaughter of Resident) on Saturday 31 October 2015. Relates to October 2015.
My Nan was only at Brookfield a short time but it was the happiest I have seen her in a long time. The staff were lovely and very welcoming. When Nan became poorly, the staff when above and beyond. Even in her last few days when all the family were staying they provided us with food and beds. we got to spend those last precious moments with Nan. We are forever grateful. Care staff gave my Nan the best end of life care. This is an experience we will all go through and I am so so thankful my Nan's was a good one.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 02 Nov 2015:
Thank you for taking the time to review the care and support your Nan received at Brookfield’s. It is lovely to hear that she was happy and that we managed to achieve a good end of life for her and the family. I will pass on your comments to the staff team who I am sure will be delighted with them.
Review submitted from a Website Submission by Sarah J (Daughter of Resident) on Friday 30 October 2015. Relates to October 2015.
My Dad has been at Brookfield for eighteen months. After Mum died it became obvious Dad could no longer live alone. With Brookfield's help my Dad has gone from being a stressed unhappy man to a relaxed happy person who always has a ready smile and is cheerful, he will be the first to tell you he is happy at Brookfield. I am always made welcome and visit often. The staff look after Dad well. Thank you Brookfield for making Dads life happy.
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 30 Oct 2015:
Thank you for taking the time to tell us about your Dad's progress since he came to live at Brookfield, it is great to hear how happy he is. Its lovely to hear that he is much less stressed since he came to live with us and I will be sure to tell the staff about your lovely comments.
Review submitted from a Website Submission by Robert P (Son of Resident) on Thursday 29 October 2015. Relates to September 2015.
The care shown to our Mother and her family during her time at the home by its staff was outstanding during her final days and hours the dignity and respect given to us and our mother was amazing nothing was to much trouble from feeding us all and providing beds so we could stay at the home by her side during that precious time. Members of staff even finishing a night shift and returning to provide her the care she deserved they went above and beyond what was expected. We thank you all from the bottom of our hearts and will be forever in your debt
How likely would you be to recommend Brookfield Christian Care Home? Extremely Likely
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Wendy Champion, Home Manager at Brookfield Christian Care Home responded to this review on 30 Oct 2015:
Thank you for taking the time to review the care and support that your Mother received at Brookfield Care Home. I am reassured to hear that we were able to meet the needs of your Mother and the family and that we helped to facilitate the best end of life journey she could have had in the circumstances.
We have a very committed team of care staff at Brookfield and I will be sure to let them know about the lovely comments you have made.
February 2018
There are currently no Care Home Idol entrants who have performed at Brookfield Christian Care Home