The Homestead

24 Flax Crescent, Shilton Park, Carterton OX18 1NA
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10 73 Reviews
  • The Homestead, Carterton
Located in the heart of Carterton, near the scenic Cotswolds, MHA The Homestead offers a bright, modern environment where residents can truly thrive. Built in 2008, the spacious home provides residential and dementia care for up to 68 residents.

The gardens at The Homestead are a vibrant and therapeutic retreat, offering everything from raised vegetable beds to dementia-friendly pathways. Residents, along with local RAF veterans, helped raise funds for the Garden House, allowing the outdoor space to be enjoyed year-round.

With expert support for conditions ranging from early-stage dementia to advanced care, the team delivers compassionate, personalised care across three self-sufficient floors. Residents can enjoy dedicated dining areas, lounges, and social spaces, while engaging activities like music therapy, robotic pets, and interactive tables support those with dementia.

It's easy to understand why mealtimes are so important at The Homestead. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

The Homestead provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at The Homestead are here to help.
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Care Provided by The Homestead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1709
  • Self-Funded Residential Dementia Care: from £1803
  • RESPITE Self-Funded Residential Care: from £1878
  • RESPITE Self-Funded Residential Dementia Care: from £1979

These prices are only a guideline, please contact The Homestead to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 1+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Parking

  • Ample parking on site for residents and visitors.

The Homestead Reviews (73)

10

The Homestead has a Review Score of 10 (9.955) out of 10, based on 28 reviews in the last 2 years.
Over all time The Homestead has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Homestead
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Total of 73, showing 41-60
Review from Sandie S (Daughter of Resident) published on 28 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving our Mum into care was a huge and daunting step for her and us, especially during a pandemic. From the outset, the care and support from the MHA team was incredible. Staff are caring, respectful, funny and attentive. Everything is kept spotlessly clean. There is always something going on and a
wide range of activities to take part in. The lady who heads up the activity program is full of ideas to entertain the residents - she makes sure there is never a dull moment. The home manager has shown great empathy towards relatives in trying to maintain contact with their loved ones, under such difficult conditions. Whilst putting the safety of residents first and following government guidelines, he has also ensured relatives have been able to maintain safe contact. His thoughtful approach has been very welcome. He is also a great dancer and my mum loves him. Mum loves her new home, her carers, her new friends and feels safe and happy. It’s a great relief.
Reply from Pawel Wisniowski, Home Manager at The Homestead
Thank you for your lovely feedback. It’s extremely important for us to have such good relationships with our residents as well as with relatives as only then we can proudly call ourselves home. MHA,…read more
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Review from C M (Granddaughter of Resident) published on 24 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was a resident at The Homestead for 5 years and she received outstanding care. The carers were all wonderful, cheery and happy. We were kept up to date and communication was fluent and frequent. Our family were very impressed with the activities and food also.
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Review from John S (Son of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All The Homestead have cared for my mother for the past 7-years. As a family, we have always been extremely happy with the aspects of her care. The staff have always shown her total respect and kindness. The home provided excellent activities, which she really enjoyed when able to take part. All her
needs were catered for. We appreciate the care given to her by all the staff and management.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for taking the time to review and give feedback on the services we have provided. This is important to us to allow us to continue to improve on the services that are provided allowing our…read more
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Review from Pippa G (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Homestead and their staff look after my very ill mother wonderfully. They treat her with the utmost dignity and care. They truly understand what it means to have a loved one suffering from dementia and they treat her with respect. They are proactive and totally look for ways to make sure my mother
is getting the medical care she needs. She also benefits from music therapy which is wonderful - we are so lucky. The home manager is excellent and I can see that she is well respected by staff. I believe staff morale is high in the Homestead. The food is very good. A previous care home had a lot of fried food for my mum and it was not good at all. Here at the Homestead the food looks nutritious, tasty and well balanced.
Thank you to the Homestead for everything you do. I can't thank you enough.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for placing a review of MHA The Homestead. Your views and ratings are important and matter to us helping to improve on the service that we provide allowing our residents to live later life…read more
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Review from Linda T (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been living at the Homestead since July 2018. I have always found the staff really kind and caring and they go out of their way to make Mum comfortable and maintain her dignity despite her dementia. During the Covid 19 virus lockdown it has been really hard not being able to see Mum in
the usual way but the staff have been absolutely amazing at keeping me in touch with posts, calls, outdoor visits and, at last, now that it is possible indoor visits. I always feel reassured that Mum is getting all the care she needs and she always seems happy and calm. Thank you to all of the staff and to the manager.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for taking the time to place a review about MHA The Homestead. We are continually looking at ways in which to improve on our service your feedback is very much appreciated, helping us to…read more
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Review from W B (Daughter of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience of the home is very good. Staff are always helpful. Due to Covid, I have not been able to join in any of the activities or other things that usually go on. When I visit Mum, she always seems clean and well cared for.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for taking the time to review the services we provide at The Homestead. This will help us to continually review and improve on the services we provide to allow our residents to live later…read more
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Review from S T (Daughter of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, sister and I have been visiting my mother at Homestead for over 6-years now. Sadly, during the hight of COVID, we weren’t able to see her, but the staff kept in regular contact. We have never had to worry about Mum's care. The staff are wonderful, not only to Mum but they are so kind and
helpful to my father when he visits. The home itself always looks fresh, clean and welcoming. We can’t thank the team enough for looking after Mum so well, all these years. Particularly in such difficult times.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for taking the time to write a review; it is very much appreciated by all of the care team. The resilience of the care team in stepping up to the changes at this time has been outstanding,…read more
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Review from J R (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in The Homestead for about 18 months, she has settled well with the help and kindness of all the staff. I cannot speak highly enough of the care they have given my mum she is always treated with the utmost respect and dignity. We have had a difficult time over the past few months after
a short spell in hospital, but the staff are always there to support my mum and myself as her needs change. I would certainly recommend The Homestead, it's a home where you know your loved ones will be safe and looked after with an excellent standard of care which they deserve.
Reply from Caroline Anderson, Home Manager at The Homestead
Many thanks for taking the time to review us. Your views are very important to us and we look to improve our services based on your comments and reviews. At The Homestead we continue to look at…read more
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Review from Claire W (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Homestead is welcoming, friendly and caring. All staff engage well every time I visit and always have time if I need any information or advice. There are plenty of activities to suit everyone and there is generally a happy vibe to the place.
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Review from Pam S (Wife of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As far as the care my husband receives, I can't fault it. Very caring staff and I can go home and have peace of mind.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you very much for the review of your Husband's care at The Homestead. It is so important that you are able to go home and know that he is being looked after. I will pass your words onto the…read more
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Review from Clare L (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now been living at The Homestead for a year.
As she becomes more frail, I am so thankful she is living somewhere where all her needs are met in a kind, caring and respectful way.
She is happy, has made friends and enjoys her new home to the full.
I cannot thank the carers enough for
their care.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you very much for your comments relating to your mother’s care at The Homestead. It is so good to hear that she is settled, happy and has made friends. I will ensure I pass your comments and…read more
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Review from M H (Husband of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for your review of The Homestead.
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Review from Ali P (Daughter of Resident) published on 18 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the wonderful staff at the Homestead enough. From my initial enquiry through the lovely home Manager and her colleagues, my mind was immediately put at rest that we had found the right place for my Mother. When I see my mum settled in her beautiful room surrounded by all her home comforts
I cannot believe she is in a care home it’s more like a hotel. My mum is 90 and finds walking a struggle and due to this is prone to falls, I am now able to sleep at night knowing my mum is a button push away to access lovely caring staff who attend to her needs quickly and responsively. My mum like many older people is still fiercely independent and although she is not able to do everything for herself even though she thinks she can, the staff recognise this and treat her with dignity and respect and offer assistance if she needs it and never assume that she can’t manage to do things for herself, they are so kind and caring and absolutely nothing is too much trouble for them.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you so much for the review of your mum’s care at The Homestead. To hear you describe the whole team from the Home Manager to her colleagues as “lovely” is high praise indeed. Your peace of mind…read more
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Review from P R (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all caring and supportive of residents and families. They ensure participation in the many activities in a very personal way. The music therapy and musical activities are particularly good at getting my mum involved and communicating. I am very happy that she is in such a safe, caring
environment.
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Review from Suzanne C (Daughter of Resident) published on 14 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and attention everyone gives to my father, he is very happy at The Homestead.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you very much for your review of your Father's care at The Homestead. It is so good to hear that you are pleased with the care your Father is receiving.
Thank you once again.
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Review from Fiona J (Daughter of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father very reluctantly left his own home to move to The Homestead but the experienced staff helped him make this transition. He quickly grew to love the routine, care and company that the setting provided.
My father lived at The Homestead for almost 3 years before passing away earlier this year.
He always received the best care appropriate to his deteriorating ill health. The staff were always caring, knowledgeable, available and I always felt they had time for my father and the other residents.


I was always welcomed on my many visits whatever the time of day, and I was kept up to date on his progress and care. My family were very grateful that my father was able to spend his last days in a place he considered his home surrounded by people he knew and that cared for him.

Reply from Caroline Anderson, Home Manager at The Homestead
Thank you so much for your review of your Father's care at The Homestead. To hear you describe the staff as experienced, caring, knowledgeable and always available is something I know all of they…read more
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Review from Valerie H (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very settled in The Homestead and it's all down to the staff and the kindness and dignity they show the residents.
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Review from Phyllis C (Wife of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm satisfied with all the care my husband gets. The home is nice and clean. There is plenty of food. I have no worries at all.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for your comments regarding your husband's care at The Homestead. I will ensure I pass your comments on to the team.
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Review from Colin E (Son of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been treated with dignity and respect since she became a resident at The Homestead. The staff have been fantastic with her care. I can highly recommend any family to place their loved ones in The Homestead. The staff keep us up to date with activities, that they carry out and we have been
encouraged to join in.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for your lovely review of the care and support your Mother is receiving at The Homestead. It is really nice to hear you feel able to highly recommend us and that staff are keeping you up to…read more
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Review from R W (Husband of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy for my wife to live at the Homestead. I know she is well cared for.
Reply from Caroline Anderson, Home Manager at The Homestead
Thank you for telling us about the care your wife receives at The Homestead, you describing that you know she is well cared for will mean a lot to the staff.
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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for The Homestead is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for The Homestead is calculated as follows: ( (318 Excellents x 5) + (15 Goods x 4) ) ÷ 333 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Homestead is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Pawel Wisniowski

Job Title: Care Home Manager Joined: 2021

Pawel Wisniowski is a compassionate and driven care home Manager at MHA The Homestead. Originally from Poland, Pawel began his career as a clinical nurse working in theatre rooms before relocating to England in 2015. His journey through the care sector has been one of dedication and progression, starting as a care assistant, progressing through the ranks to senior care assistant, deputy, and acting home manager. In 2021, Pawel joined The Homestead as Deputy Manager and was soon appointed Home Manager after just six months, reflecting his natural leadership and commitment to excellent care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Homestead to verify any information. View our terms and conditions. The Homestead has an Enhanced Service - more info.