The Meadows

Britwell Road, Didcot OX11 7JN
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9.6 101 Reviews
  • The Meadows, Didcot
The Meadows is registered for sixty-eight residents and a team of skilled and friendly carers provide residential, early-stage dementia and nursing care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.
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Care Provided by The Meadows

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1565
  • Self-Funded Nursing Care: £1955 – £1955
  • RESPITE Self-Funded Residential Care: £1630 – £1710
  • RESPITE Self-Funded Nursing Care: £2100 – £2100

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact The Meadows to find out the exact price for your requirements.

Contact The Meadows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Meadows to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mugove Matonhodze (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

The Meadows Reviews (101)

9.6

The Meadows has a Review Score of 9.6 (9.619) out of 10, based on 25 reviews in the last 2 years.
Over all time The Meadows has 101 reviews.

Overall Experience
  • 65
  • 34
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Date Published
  • 101
  • 12
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Reviewer Connection to The Meadows
  • 39
  • 17
  • 5
  • 5
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
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  • 1
Total of 101, showing 21-40
Review from T G (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only been here a few months but all staff are very helpful and look after her very well.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for your review, we are so glad to read that your mother is settling in well. If there is anything else we can do for her or you, please let us know.
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Review from Patrick V (Husband of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We have been in The Meadows since March 2024 and feel at home here apart from the fact my wife cannot look after herself and the fact we lost our only son on the 1st of July 2024 and we could not get transport to say goodbye to him. All of the staff were excellent and did all they could for us, but
it was still very traumatic. The caring staff do their best to provide good care and day activities but sometimes they're a bit lacking. The food is varied in detail. All in all a very good home for somebody who needs it.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for taking the time to write us a review, we really appreciate it. We are very sorry for your loss. If there is anything else we can do for you both, please let us know and we will be happy to help. I will also ensure your feedback is sent to the Home Manager for him to discuss with you both.
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Review from Debbie G (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Garden benches need to be bolted to the floor as my brother witnessed a resident fall backwards off the bench. Need more staff so when residents are in both lounges there is someone there as I witnessed a man in a wheelchair with brakes off using his feet to scoot outside when carer came in she asked
if I had moved him which I hadn't - not good.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for taking the time to provide this feedback, it is appreciated. I will ensure this is passed to the Home Manager for action straight away.
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Review from Carol M (Daughter of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a full-time resident since 01/04/24. During this time she has been looked after really well and kept occupied. Her general wellbeing has improved and she looks and feels so much better. My experience when visiting is really good and all staff are helpful and informative. I only hope
if my time comes for this type of care that it is equal to what my mum is experiencing now.
Reply from Helen Dearing, On behalf of the team at The MeadowsWhat a lovely review, we really do appreciate your kind words. Your mother hasn't been with us very long but her sparkle has returned. It is an honour caring for your mother and she has really settled in well. Our staff will be so thrilled to read how happy you are with the care she receives. This means the world to us. Please do say hello next time you're visiting us - our kettle is always on.
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Review from J N (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At the beginning of this year with the help of my mother's social worker, I was able to finally move my mother from a care home where she had lived for over two years to The Meadows. I received a call from the manager of The Meadows who was so kind, reassuring and organised for my mother to be assessed,
and all the paperwork was quickly sorted with Social Services, so no further delays were moving my mother. On arrival, I can't thank all the staff enough for how they welcomed my mother immediately seeking medical help and medication for her as she was so unwell on her arrival. She is now making good progress and feeling much better. They even found her one hearing aid had no battery in it, so sorted this too with a battery. They got her ready for bed and made her feel very welcome in her new home. At The Meadows, my mother is treated with dignity and allowed to make her own choices. She is enjoying being able to stay in her bed and rest. All management have been outstanding. Thank you!
Reply from Rowen Campbell, on behalf of the team at The MeadowsWhat lovely words, thank you! We're delighted to be able to support your mother, and it's great to see her making such good progress. If there is anything more we can do to support her or your family, please don't hesitate to ask.
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Review from J H (Friend of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My long-standing friend was moved into The Meadows with just two days notice but everything went very well. All the staff are friendly, welcoming and helpful. The atmosphere is relaxed, clean and organised. I am welcome to visit anytime and everyone is cooperative and supportive.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for your kind words, it means a lot to us! You're most definitely welcome at any time, do come and say hello next time you're visiting your friend.
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Review from Mark H (Son of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was only in the Meadows for a couple of months but the care that they provided for him in his last few days was exceptional. The nurse and her staff were kind and thoughtful, also the care assistance team were amazing, particularly the lovely girl with the red hair (sorry we did not get her
name) who seemed to connect with dad. We can not fault the cleanliness and the general feeling of a home from home made us happy that dad was being looked after. Thank you all for everything you did for us.
Reply from Helen Dearing, On behalf of the team at The MeadowsWe are very sorry for your loss. We loved caring for your dad, and we're so pleased to hear how highly you rated the care we provided to him. We pride ourselves on providing a homely feel here at The Meadows. I will pass on your thanks to the team and the girl with the red hair. Thank you so much!
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Review from E C (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall since my mum has arrived at The Meadows I have found the majority of staff excellent and my mum settled in well. I do feel at times communication from The Meadows has failed especially when mum has been ill. The majority of all the staff are really friendly and always helpful and nothing is
too much trouble. However some occasions the odd staff member I have found rude, dismissive and difficult to talk to which is a shame as the majority do a fantastic job which is to say the least is very demanding.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for leaving your review, we greatly appreciate it. I have forwarded this to the Home Manager who will look into this, thank you for bringing it to our attention. If there's anything else we can do for your mum or you, please let us know. Many thanks.
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Review from Julia O (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who only spent a short while in The Meadows received exceptional care. All the nurses/carers were so very kind and made her last days very comfortable. As a family, we felt welcome to come or go whenever we wanted and they all went the extra mile.
Reply from Helen Dearing, On behalf of the team at The MeadowsMany thanks for your review, we greatly appreciate it. We are pleased to hear that we made your mum's last day very comfortable, that means the world to us. From all the team here at The Meadows, we are very sorry for your loss.
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Review from Bryony B (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father (and for a brief time before her death, my mother) received quite exceptional care here over almost 7 years. He felt it was his home, he had excellent relationships with his lovely carers and the excellent nurses. Even though dementia and old age meant that things were often quite challenging,
the care team on Primrose Unit rose to the challenges, time after time. We will always be so grateful to them and to all at The Meadows.. as a family we could not have wished for better or kinder care.
Reply from Helen Dearing, On behalf of the team at The MeadowsThank you for your kind words. It was an honour caring for both your parents whilst they were here. You can't get a better testament than what you have written about the care they received, so thank you very much. Our staff will be so thrilled to read these comments. Many thanks!
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Review from Keith S (Son-in-law of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The finest service, the finest care, the finest team and the finest heartfelt appreciation from the family.
Nothing has been too much trouble, you have all gone far beyond our expectations and for this, we are so so grateful you looked after our relative.
A husband, a father, an uncle, a brother,
a brother-in-law, a grandad and a fine, fine father-in-law.
You are often copied...but you will never be equalled.
Thank you.
Reply from Rowen Campbell, On behalf of the team at The MeadowsWhat wonderful feedback, thank you. We really do appreciate you taking the time to share your comments, and I will make sure the team at The Meadows sees it. Please do let us know if there is anything more we can do for you.
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Review from L H (Niece of Resident) published on 15 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following my auntie's admission to the hospital approximately on the 4th of January 2023, I have been updated regularly by the two nurses at The Meadows with my auntie's health and well-being. The carers are very pleasant and helpful. We are very grateful for all the hard work of the staff. Thank you!
Reply from Freya Higgs, Marketing Administrator at The MeadowsThank you for your kind comment. I am glad to hear your auntie is being well looked after and that you are satisfied with the care she is receiving. I will pass this on to our team.
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Review from Christine R (Daughter of Resident) published on 25 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, wonderful care. My mum loves it here.
Reply from Rowen Campbell, Regional Marketing Manager at The MeadowsI'm so glad to hear your mum loves it at The Meadows. Thank you for taking the time to share your experience and write us a review. I'll make sure the team sees it.
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Review from Celia W (Wife of Resident) published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Meadows Care Home include some very outstanding people. The atmosphere of the home is set by the caring and hard-working people. I believe the residents feel sheltered and loved. The difficulties face and overcome during Covid were monumental. The practical arrangements are good in
every way. When I walked into it I thought this is the place for my partner! It's time.
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Review from Gordon H (Husband of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my wife is receiving. The staff are very helpful and friendly.
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Review from P H (Son of Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We have experienced good and bad times over the three and a half years Mum has been a resident. Probably the biggest problem is communication, which has been exaggerated over the last two years of covid. Clothing goes missing and never returns.
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Review from C B (Friend of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very polite staff. Always helpful and always gets messages to my friend and keep me informed with any issues and covid updates.
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Review from Mike F (Friend of Resident) published on 29 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and attentive staff. Facilities are first-class. Very clean and tidy - covid-19 procedures strictly observed. Overall, a first-class, caring environment.
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Review from Lesley B (Daughter of Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were very nervous about Mum going into a care home but after seeing how well she is being looked after, we needn't have been. Mum has said she likes it there and the staff are friendly and caring. So pleased we chose The Meadows and they had room for her.
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Review from Julie A (Daughter of Resident) published on 31 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not much to say as haven't seen mum in her room for 18 months. Find this very sad.
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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for The Meadows is calculated as follows: ( (200 Excellents x 5) + (74 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 291 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Meadows is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Tobias

Tobias Matonhodze

Job Title: Home Manager Joined: 2008

Tobias Matonhodze has worked for the Trust for over 15 years in a variety of roles starting as a Carer at the Meadows and progressing through Care Leader and then Deputy Manager in sisters' homes. Has one of the most senior Deputy Managers in the Trust, Tobias supported other Homes, such as Chilterns Court, Langford View, Longlands and Stirling’s.


Tobias has completed his NVQ levels 2 and 3 in Health and Social Care, and his level 5 Diploma in Care Home Management. Tobias also completed an Oxfordshire Leadership Development Programme that was sponsored by NHS Health Education England and Oxfordshire County Council.


Tobias likes cooking and is an avid sportsman, he goes to the Gym on a weekly basis and enjoys watching football, and he supports Manchester United, which causes some laughter and banter with residents.


Tobias strives to ensure that all of the residents are well cared for and are happy and content, he prides himself on being approachable and helpful wherever possible

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Meadows to verify any information. View our terms and conditions. The Meadows has an Enhanced Service - more info.