Eynsham Road, Farmoor, Oxford OX2 9NL
Oaken Holt is a unique country estate surrounded by 23 acres of landscaped gardens and peaceful parklands. Located in the village of Farmoor, close to the dreaming spires of Oxford, Oaken Holt offers the perfect blend of tranquillity and accessibility.
Oaken Holt Estate provides residential, nursing care and assisted living, across three stunning environments comprising Oaken Holt House, Coach House and Farmoor House.
Oaken Holt House offers the highest standard of residential and nursing care. For residents who need a greater level of independence, the Coach House offers residential support whilst Farmoor House provides specialist nursing care for those that require more complex care.
Specialist dementia care is offered at its sister home, Wytham House, located on the Oaken Holt Estate and its onsite nursing village, Parklands, offers one and two-bedroom apartments and bungalows. This broad range of care services means that Oaken Holt Estate can truly deliver a care pathway, offering different levels of support to meet changing needs.
Oaken Holt Estate is regarded as one of the finest care homes in the area, resulting in it achieving a number of accolades including a 'Good' rating by the Care Quality Commission (CQC) in 2016.
Sensitively converted, Oaken Holt House provides a mix of en-suite bedrooms and full bedroom suites in a remarkable stately home setting that retains a wealth of period features.
During the refurbishment completed in 2017, the home has combined services, furnishings and equipment to ensure a luxurious standard of resident comfort and care and a stylish new look. Newly refurbished rooms are now available.
The home operates an open visiting policy where friends and family may visit at convenient times.
Group: Caring Homes Group
Person in charge: Bernie Boyle (Manager)
Local Authority / Social Services: Oxfordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 59 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): French
Single Rooms: 55
Shared Rooms: 2
Rooms with ensuite WC: 33
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Oaken Holt Care Home with Nursing: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Bed Vacancies
posted 16 Oct 2017
Please call 0808 223 5529 or email enquiries@caringhomes.org for further information about current Bed Vacancies at Oaken Holt.
Oaken Holt Care Home with Nursing has a Review Score of 8.9 (8.899)
The Review Score of 8.9 (maximum of 10) for Oaken Holt Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Oaken Holt Care Home with Nursing in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.221 for Oaken Holt Care Home with Nursing is calculated as follows: ( (32 Excellents x 5) + (53 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 95 Ratings = 4.221
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.678 Points relating to the number of positive Reviews for Oaken Holt Care Home with Nursing is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 8 Reviews ÷ 11.8 Target = 0.678
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Lilian W (Resident) on Wednesday 26 July 2017. Relates to July 2017.
I think this care home is good. The staff do really care and try their best and some are extra kind and good.
Cleanliness is excellent. All rooms have recently been refurbished. There are plenty of activities if you want to join in.
Meals vary but we are given some choice.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Satisfactory
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by H N (Daughter of Resident) on Tuesday 25 April 2017. Relates to April 2017.
I think the nursing in the nursing wing at Oaken Holt Care Home is extremely good, caring and friendly, nurses attend to all my mother's needs. They are gentle and understanding and I completely trust them with the care of my mother and feel secure that she is looked after so well.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by Richard D (Husband of Resident) on Monday 10 April 2017. Relates to March 2017.
My wife needed to be taken to the hospital. On leaving the home with the paramedics they indicated how impressed they had been with the efficiency of the staff in helping them prepare her for the ambulance and their knowledge and the resident's situation. They also indicated they don't see this in many other care homes.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by R K (Sister of Resident) on Monday 13 March 2017. Relates to February 2017.
My sister moved to The Coach House at Oaken Holt Care Home during 2015. It is not an easy transition leaving one's home and moving to residential care but the staff at Oaken Holt Care Home were so good helping my sister settle into where she now accepts as her home. All the staff are so kind and caring and I am reassured that my sister is getting the best possible care. Whenever I visit I am given a warm welcome and always offered some refreshments even at the busiest of times. To be recommended.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by S H (Daughter of Resident) on Monday 13 March 2017. Relates to February 2017.
The additional resources of having a driver and minibus which can take residents to hospital appts is invaluable - a recent visit with a 3-hour wait and impossible parking was made so much less stressful for my father. The work of the physiotherapist is vital. In her hours of work, she maintains the mobility of the residents and provides exercise classes. My father has maintained his mobility for 5 years in no small part due to the professional continuity she has provided.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Satisfactory
Review submitted from a Postal Card by Ian D (Friend of Resident) on Friday 10 March 2017. Relates to February 2017.
I have visited Oaken Holt Care Home with Nursing for over 6 years. There was a problem getting the correct staff but now they are excellent and it's like a big happy family. The new restoration has brightened the place up a lot. The lady I visit feels happy there and it's her 102nd birthday 22nd May 2017 so it would be good publicity for your company. I would like to thank all the staff. The only problem I have is what happened to photos of when my friend met the lord mayor and MP and the photos from the British Legion Dance? We were told they are at the head office.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Sherrie Hume, Home Manager at Oaken Holt Care Home with Nursing responded to this review on 15 Mar 2017:
Thank you for taking the time to review Oaken Holt, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high-quality care and facilities and we regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care, spend valuable time with our residents and we are delighted that you comment ‘it’s like a big happy family’ as this is what we strive for. We are undergoing a substantial investment and refurbishment programme and again we are glad you have noted this has enhanced the environment in our home.
Milestone events; birthdays, anniversaries and seasonal holidays are always celebrated in style here at Oaken Holt and we will have a member of our team discuss any celebrations with you and share the photos with you.
We welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home in future.
Review submitted from a Postal Card by J M (Daughter of Resident) on Thursday 22 December 2016. Relates to December 2016.
My Mother has been a resident at Oaken Holt for almost a year now. Having visited a former resident who has now sadly passed away, I was very impressed with the standard of care provided. The resident himself was delighted with all the aspects of care in his new home. It was on this basis that I enquired into the possibility of my Mother becoming a resident.
She has been here since January 2016. The recent refurbishment ongoing is unsettling, but I fully understand that it needs to be done.
The dining room and lounge are beautifully furnished. Thank you!
How likely would you be to recommend Oaken Holt Care Home with Nursing? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Satisfactory
Value for Money: Good
Sherrie Hume, Home Manager at Oaken Holt Care Home with Nursing responded to this review on 22 Dec 2016:
Thank you very much for your review, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high quality care and facilities and we are very pleased that you have a positive impression of our team and the high quality care they provide.
As you are aware, Oaken Holt is an older building which retains a myriad of period features – from stained glass and leaded windows, to parquet flooring, original fireplaces and rooms with fine high ceilings. Oaken Holt is benefitting from a substantial investment and refurbishment programme to redecorate and refresh many areas of the home including several bedrooms to ensure that our high standards of service can be fully maintained. We are striving to minimise any disruption to our residents at our home.
We always welcome the opportunity to improve, and hope that you will continue to share your suggestions with us in the home in future.
Review submitted from a Postal Card by Graham B (Son of Resident) on Wednesday 30 November 2016. Relates to November 2016.
Very professional and caring. Relatives treated very well when visiting. Mum has settled in very well. Full restoration of buildings in progress- Mum has one of the refurbished rooms which is very spacious. The setting of the house in its grounds, very pleasant. Food is good and relatives can eat with residents which is very sociable.
How likely would you be to recommend Oaken Holt Care Home with Nursing? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Poor
Management: Good
Safety / Security: Good
Rooms: Excellent
Value for Money: Satisfactory
Sherrie Hume, Home Manager at Oaken Holt Care Home with Nursing responded to this review on 22 Dec 2016:
Thank you for taking the time to review Oaken Holt, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high-quality care and facilities and we are undergoing a substantial investment and refurbishment programme, which we hope has helped to improve the environment in the home. We regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care and spend valuable time with our residents. Activities are an extremely important part of daily life at the home, so we have requested that one of our Activities Coordinators invites you to be involved in the regular review of your loved one’s activity programme. We welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home in future.
April 2017
December 2016
Recipient: Caring Homes Group
Date: Thursday 15 Dec 2016
November 2016
Recipient: Caring Homes Group
Date: Tuesday 29 Nov 2016
Recipient: Caring Homes Group
Date: Friday 25 Nov 2016
Recipient: Caring Homes Group
Date: Wednesday 16 Nov 2016
February 2016
Job Title: Home Manager
Description:
I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.
There are currently no Care Home Idol entrants who have performed at Oaken Holt Care Home with Nursing
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