Oaken Holt Nursing and Residential Home

Eynsham Road, Farmoor, Oxford OX2 9NL
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9.3 75 Reviews
  • Oaken Holt Nursing and Residential Home, Oxford
Oaken Holt Nursing and Residential Home in Farmoor provides the highest standard of residential and residential dementia care for up to 43 elderly residents including trial stays, short stays, convalescent and permanent care for individuals or couples.

Set within 23 acres of beautiful gardens and parklands in the heart of rural Oxfordshire, Oaken Holt is a magnificent country estate. The stunning Victorian house offers a mix of ensuite bedrooms and full suites in a setting that retains a wealth of period features and a luxurious standard of furnishings and equipment to ensure a high standard of comfort and care.

Adjacent to the main house, the Coach House is designed for those that prefer a more intimate setting and offers high quality care for up to 12 residents.

Dining is an important part of the day to day life at Oaken Holt. A qualified chef and their team take great pride in producing varied and appetising menus, providing a nutritious and balanced diet. The cuisine is carefully chosen to meet each resident's nutritional needs. The professional care team works closely with residents to provide personalised care. Residents benefit from a broad range of activities with dedicated wellbeing coordinators who ensure a varied and stimulating programme are available to residents daily.

Wytham House, a purpose built home located within the Oaken Holt grounds, provides high-quality residential dementia and nursing dementia care for up to 40 elderly residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750

These prices are only a guideline, please contact Oaken Holt Nursing and Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Pete Watt (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The home operate an open visiting policy, where friends and family may visit at convenient times.

Parking

  • Parking is available at Oaken Holt.

Oaken Holt Nursing and Residential Home Reviews (75)

9.3

Oaken Holt Nursing and Residential Home has a Review Score of 9.3 (9.315) out of 10, based on 17 reviews in the last 2 years.
Over all time Oaken Holt Nursing and Residential Home has 75 reviews.

Overall Experience
  • 56
  • 14
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Date Published
  • 75
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Reviewer Connection to Oaken Holt Nursing and Residential Home
  • 28
  • 17
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Total of 75, showing 21-40
Review from F N (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion and kindness shown by every single member of the Oaken Holt team has been incredible. Every decision and action has always had my mum's best interest at heart. Oaken Holt is a home that cares, not just a care home. It's clear that the relationship that the team have the external
medical people and practices ensures the very highest standard of medical support is there when needed. Thank you to the whole team.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you very much for your kind words and recognition of the team at Oaken Holt. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from Margaret B (Friend of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food was delicious, and the company was great.
Pity about the weather, but it didn't spoil the day.
The staff were very caring.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you, Margaret, for taking the time to leave us a review and for your lovely comments about our recent event; we are pleased you enjoyed yourself. Your feedback will be shared with the team.

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Review from H D (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely residential home.
Mum is very happy at Oaken Holt.
Great food at friends and family open day BBQ. Hawian theme.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review, and it is lovely to hear that your mum is happy at the home and that you enjoyed our event. Your feedback will be shared with the team.

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Review from E B (Niece of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant environment for my uncle to live in.
Staff are always friendly and offer tea or coffee from the trolley.
Entertainment or a visit was very good.
Singer and music are well presented.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review and for your lovely comments about our home and team. We are pleased to read you enjoy the entertainment at the home. Your feedback will be shared with the team.

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Review from David W (Son of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of the Coach House at Oakenholt for 3.5 years. The care she has received has been excellent, and the staff are attentive and very responsive to requests. It is a big plus that there are qualified nurses on call at all times. The house is kept very clean and additional services
such as hairdressing, physio etc, are all very good. The activities team are good fun and keeps everyone entertained.
In addition, my father received excellent end-of-life care at Wytham House and passed without distress. Covid was a tough time for all, and the staff have done a great job. Thank you.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

David, thank you for taking the time to leave us such a wonderful review! We're happy to hear that your mother is receiving such great care at Oaken Holt. We are really sorry for your loss, and we hope we made your father’s time with us at Wytham House as peaceful as possible. Your comments will be passed on to the team.

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Review from S S (Friend of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt holds a special place in my heart, the team have cared for my grandfather for many years, and I can’t thank them enough. The manager is a kind, passionate and caring man. He is always there when I or the family need to talk with him. The home is a lovely place and is in beautiful surroundings.
The grounds are lovely, and it is a peaceful place to stay. I thank the team for everything they do.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave a review for Oaken Holt and for your lovely comments about our home, grounds and recognition of the team. Your feedback will be shared with the team.

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Review from Adrian B (Friend of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt is set in beautiful surroundings and offers a fabulous cafe. Friendly staff - very helpful. Nice choice of food. Very nice rooms and spacious. All with ensuite bathrooms. All-week activities, with live entertainment on some days.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you, Adrian, for your kind words about our home and team; it is lovely to read your comments about the beautiful surroundings, amenities and activities at our home. Your feedback will be passed on to the team.

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Review from Paul K (Friend of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff very approachable and apparently with plenty of time available to talk, although clearly fully occupied. I am pleasantly surprised to be addressed by my first name, although only a weekly visitor. Similarly pleasantly surprised to often be offered tea and a biscuit when with my friend
when he gets his. Rating for food and drink cannot be personal, as I cannot properly comment on value for money, as I have very little experience with Residential or Care Homes. It seems a bit expensive to me, especially as my friend has so far felt unable to join in with communal meals and is able to participate in very few social activities. However, that is his choice, and I can see just how much is provided! However, he seems so much better here than he was at home that value for money is clearly high. Rating for food and drink is on what I see but not experience.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Paul, we would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team, and thank you again for the review.

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Review from A B (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well cared for, and the staff understand her needs well. They are respectful of her wishes but are keen to encourage her to be sociable and more active. They are genuinely pleased if she enjoyed an activity.
We like seeing photos of her as she cannot remember what she has done in the week,
so can't tell us.
The nursing staff are particularly diligent, always communicating well and getting on top of any illnesses quickly.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

We would like to thank you for your words of kindness which are very much appreciated. We respect the wishes of our residents but will try and encourage participation in our activities as this is a great way to socialise with other residents. All comments will be passed on to the team, and thank you again for the review.

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Review from Helen S (Wife of Resident) published on 23 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that my husband is well cared for and I do not have anything to worry about as he is very happy to be with you all. Thank you so much.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

You are very welcome, Helen, thank you for your kind words. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from Richard K (Son of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the eighteen months that my mother was a resident, I had an overwhelmingly positive experience of Oaken Holt Nursing and Residential Home. Even during the difficult Covid period when access was limited. Mum thoroughly enjoyed her time there, right up until the end. The carers were all wonderful
and developed close bonds with her. The movement team were sympathetic to her needs and kept us well informed. Mum developed close friendships with her fellow residents encouraged by the games and other activities she played with them every day. This had the added benefit of keeping her brain active. As she eventually declined her nursing care was exemplary. A group of residents and carers even attended her funeral, which says it all.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us such a lovely review! We're happy to hear that your mum received such great care at Oaken Holt and will pass on your kind comments to the whole team. We would like to pass on our condolences on hearing of her passing.

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Review from Deliah W (Respite Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
For us it is always a difficult decision to put Mum into residential respite care even if just for a short while. It was important that we found somewhere which felt consistent, had a high standard of care and was genuinely warm, welcoming, caring and calm for our mother. The price was high, however
all our needs were met at Oakenholt, so a logical choice.
We had visited on three separate occasions before making the decision and each time the reception from management and staff was always good. During her stay, my mother was also calm, clean and comfortable here for nearly three weeks of respite. The staff were friendly and attentive as well as open and communicated well with us when needed and for my mother, who has Alzheimer's, we found the staff considerate to her as an individual. They were gently encouraging and inclusive, and so she had a good stay and we were able to enjoy our holiday. On our return, she was calm and content which enabled a smooth transition on her return home.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your lovely comments, we are so pleased we were able to support your mother with her stay at Oaken Holt. At Oaken Holt we strive for good quality care and this is a reflection of this.

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Review from L d (Son of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good staff. Well managed.
The building at Oaken Holt is perfect.
The food available was poor. You can have a limited menu if the quality is high. Especially if you are charging above-average rates. The home is clean and appears to look after its residents well.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your comments, which we will pass on to the team at Oaken Holt. We pride ourselves on the resident experience and we are committed to using feedback to continue to build on, and improve, the services we provide.

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Review from I B (Son of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My parents have both been at Oakenholt for nearly four years now. The first year was very good, then due to a change of management things went downhill rather dramatically. Lack of staff, particularly at weekends and not much activities if any at weekends. However the new Manager has been a breath of
fresh air and stamped his mark on the home and the residents and staff seem a lot happier again. There could still be more going on at weekends but he has proved to be a more than positive appointment.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your feedback. We are pleased to hear that you are happy with the new home manager and you feel that our services are improving as a result. We agree that activities are important and will look to see how we can address this. We are always looking to learn and improve the services we offer and our home manager would be happy to arrange a time to speak with you directly.

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Review from Yvonne T (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall we were happy with the care Mum received. The staff were all friendly and made Mum feel at home. This was the first time she had been in respite so an anxious time for us and her. She was pleased with the quality of the meals and found her room comfortable. As Mum suffers from dementia it was
difficult questioning her about her week but we can only be guided by her saying that she would go back at any time!
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Many thanks for your positive review, Yvonne. Your Mum was a joy to care for and to hear that she said that she would come back at any time is lovely to hear - we would love to have her back at any time! Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Robert W (Son of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After reviewing a number of care homes, I made the decision that the environment that I experienced at Oaken Holt would be perfect for my mother's needs, and I was not disappointed. The management team are all excellent, taking the time to understand my mother's needs and showing complete confidence
that these could be met. From the moment we arrived, the staff were fantastic, and I was reassured that I had made the right decision. My overriding memory is the calm feel and the engagement that the staff provided. This has been by far the best experience we have received from any local care home, and would fully recommend it to others.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you, Robert, for your kind words and recognition of the team here at Oaken Holt and great to hear that we give confidence. The care, services and support we deliver as a team to your mother and the whole family are extremely important to us. Your feedback will be shared with the team.

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Review from Paul A (Son of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98-year-old father had been living independently but with increasing care needs (Parkinson's and heart failure). It became clear in August that he needed 24h-our care and decided that it was time to find a care home. We visited Oaken Holt on a Tuesday and he moved in on the Friday.
It is a wonderful
place, with a fantastic homely feeling and lovely buildings and surrounds. But this is what really makes it stand out (and I have a medical background): the staff were amazingly welcoming (sincerely so), irrespective of their professional background and one could not wish for better care and attention than that given to my father and visitors. He continued to deteriorate and within a few days, it was clear that he was nearing the end. Again the manner in which this was handled was exemplary and he died comfortably and in peace. The staff were great with the family, enabling us to be with him day and night for his last days. Nothing was too much and we are eternally grateful.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you, Paul for your kind words and recognition of the team here at Oaken Holt. We are really sorry for your loss, and we hope we made your father’s last moments as peaceful as possible. Your comments will be passed on to the team.

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Review from M B (Son of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently became a resident of Oaken Holt. My mother struggled with the change but the manager and all staff members have been exemplary in their care and attention to detail in helping my mother with this transition. I can't thank all members of staff enough.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Many thanks for your positive review. It is touching to hear that we have really helped with your mum’s transition. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Violet P (Resident) assisted by family/friend published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in for respite while my career was on holiday and felt the care was so good for my needs as I am unable to wash, dress etc. I can walk a little but decided I need more care.
The staff are lovely and the food is also very good. I particularly like taking part in quizzes and bingo. Through the
sunny day, it was nice to sit outside with the other residents. I am very happy in my room and love the views of the grounds.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you, for your kind words and recognition of the team at Oaken Holt. You are a joy to care for. It is lovely to hear that you like taking part in our events and enjoying the home’s surroundings. Your comments will be passed on to the team.

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Review from P A (Daughter of Resident) published on 23 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care exemplary. Mother can be very difficult to clean but they gently persevere. As she now needs regular turning and help with drinking they are totally on the case.
I appreciate that they have been willing to keep her where she is even though she has Dementia and they now have a special Dementia
unit.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

We are so pleased to read your wonderful comments about the care your mother receives. All comments will be passed on to the team and thank you again for the review.

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Current Review Score: 9.3 (9.315)

Overview of Review Score

The Review Score of 9.3 (9.315) out of 10 for Oaken Holt Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.315 for Oaken Holt Nursing and Residential Home is calculated as follows: ( (140 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (21 Very Poors x 1) ) ÷ 197 Ratings = 4.315
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaken Holt Nursing and Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Pete

Pete Watt

Job Title: Home Manager

Pete is our Home Manager at Oaken Holt Nursing and Residential Home, here’s a little bit more about himself and the home in his own words:


“Oaken Holt is a wonderful home-from-home with a fascinating history and a wide range of activities and facilities. There is an energetic and compassionate team working with me to deliver the highest standards of care.


We are really fortunate to have such extensive and beautiful grounds, and it is well-documented what a positive impact being outdoors can have on everyone’s mental well-being, so I will be working with my colleagues and our residents to make sure we are making the most of those opportunities.


Every person in our community has a story to tell and our role is to help those stories be told, shared, and understood. We put the individual at the heart of everything we do, celebrating their stories, and helping them write new chapters.”

Ray

Ray Woodill

Job Title: Community Relations Manager

I work closely with families and their loved ones to support them through the transition to residential care, building lasting relationships and providing peace of mind during what can be a difficult and emotional time. My role is to ensure they make fully informed decisions, using the knowledge and experience I have gained over 16 years in this role.

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