Oaken Holt

Eynsham Road, Farmoor, Oxford OX2 9NL
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9.1 82 Reviews
  • Oaken Holt, Oxford
Located to the west of Oxford, Oaken Holt provides round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Oxfordshire care home can enjoy quality facilities including cosy communal areas, a café and a hair salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside there is a beautiful, landscaped garden, perfect for relaxing with loved ones.

Close to Farmoor Reservoir and within easy reach of Witney and Kidlington, there is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.

Also available is The Coach House, a welcoming community where residents can truly feel at home situated on the Oaken Holt estate.
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Care Provided by Oaken Holt

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Oaken Holt for full pricing details and T&Cs.

Contact Oaken Holt to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Oaken Holt to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Roxana Boldeanu (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The home operate an open visiting policy, where friends and family may visit at convenient times.

Parking

  • Parking is available at Oaken Holt.

Oaken Holt Reviews (82)

9.1

Oaken Holt has a Review Score of 9.1 (9.147) out of 10, based on 16 reviews in the last 2 years.
Over all time Oaken Holt has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oaken Holt
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Total of 82, showing 21-40
Review from Steven J (Son of Resident) published on 31 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided for my stepfather since he arrived at Oaken Holt Nursing and Residential Home earlier this year. The staff are always extremely kind, helpful and courteous and the atmosphere is relaxed with regular activities. The staff helped my stepfather settle in well and
are always helpful when I visit. The food is very varied and good quality and the house and grounds are extremely well-kept all year round.
Reply from Home Manager at Oaken HoltSteven, thank you for your review and positive comments regarding Oaken Holt and our team who work hard to ensure those living in our community receive the best care and can get involved in the activities and events should they wish. Your feedback will be passed on to the team.
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Review from Kathryn B (Daughter of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care for my mother, who has been a resident at Oaken Holt Nursing and Residential Home since April 2023. The attention of the staff to her needs and her care requirements cannot be faulted. There are activities on every day which she can participate in if she so wishes. There
is nothing that is too much trouble. I would not hesitate to recommend Oaken Holt to anyone as it is a friendly, home from home care home with very friendly staff. I am happy that she is being looked after well.
Reply from Home Manager, Home Manager at Oaken HoltKathryn, we would like to thank you for your words of kindness which are very much appreciated. We strive for personalised-centred care for all those living in our community and try to ensure that both they and their families experience that home-from-home feeling. All comments will be passed on to the team and thank you again for the review.
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Review from L B (Daughter-in-law of Resident) published on 2 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law spent just over 2 weeks in respite care while we were away. She was very well looked after and said the meals were delicious and varied. It was a clean and pleasant environment. The staff were pleasant and responsive, and there were quite a lot of activities which helped with getting
to know people and passing the time although weekends were a bit quiet.
Reply from Home Manager, Home Manager at Oaken HoltThank you for your review and positive comments regarding Oaken Holt and our team who work hard to ensure those living in our community receive the best care and can get involved in the activities and events should they wish. Your feedback will be passed on to the team.
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Review from Paul R (Son of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our Mother was transferred to Oaken Holt Nursing and Residential Home in 2018 she was recovering from hospitalisation with pneumonia and had been very close to passing away. Thanks to the exceptional care she received from all the wonderful staff at Oaken Holt, she not only recovered but flourished
in her new surroundings, taking part in activities, outings, and Scrabble competitions and enjoying all her meals and endless cups of tea. All the family were able to enjoy her being around for the next 5 years and during that time she even got to meet her great-grandchildren from Australia. Sadly she recently passed away following a fall, but she had previously enjoyed the healthiest period of her later life and that was solely due to the unbelievable care and attention that she received. I would not hesitate to recommend Oaken Holt to anyone who requires care in their later life.
Reply from Home Manager, Home Manager at Oaken HoltPaul, thank you for taking the time to leave us such a fantastic review and for your kind words and recognition of the team at Oaken Holt. We are really sorry for your loss and we hope we made your mother’s last weeks as peaceful as possible. Your comments will be passed on to the team.
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Review from Jarka L (Friend of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am very disappointed with the services as my dear friend suffered with bad bedsores and didn’t provided a nutritional tube for over four weeks. They deleting all negative reviews and presenting themselves with 5 star railings.
Reply from Home Manager, Home Manager at Oaken HoltDear Jarka - We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we understand that our home manager has been in touch to learn more about your experience.
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Review from V J (Wife of Resident) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Oaken Holt Nursing and Residential Home many times over the past years. The staff are unfailingly kind and supportive. Activities are every day. The food is excellent (improving with the new chef and the new kitchen).
Reply from Home Manager at Oaken HoltThank you for taking the time to leave us a review and for your lovely comments about our team at Oaken Holt as well as our food and activities. Your feedback will be shared with the team.
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Review from K K (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such lovely staff throughout this super home. It's always so welcoming and nothing is too much trouble.
It's just as you would wish for yourself and I feel happy and confident leaving my father here when I go home.
I know that the care he receives is top-class, he's happy here too.
Reply from Home Manager, Home Manager at Oaken HoltThank you for taking the time to leave us a review and for your lovely comments about our home and team at Oaken Holt. It is wonderful to hear that your father is settled and happy at our home. Your feedback has been shared with the team.
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Review from F N (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion and kindness shown by every single member of the Oaken Holt team has been incredible. Every decision and action has always had my mum's best interest at heart. Oaken Holt is a home that cares, not just a care home. It's clear that the relationship that the team have the external
medical people and practices ensures the very highest standard of medical support is there when needed. Thank you to the whole team.
Reply from Home Manager, Home Manager at Oaken HoltThank you very much for your kind words and recognition of the team at Oaken Holt. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
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Review from Margaret B (Friend of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food was delicious, and the company was great.
Pity about the weather, but it didn't spoil the day.
The staff were very caring.
Reply from Home Manager at Oaken HoltThank you, Margaret, for taking the time to leave us a review and for your lovely comments about our recent event; we are pleased you enjoyed yourself. Your feedback will be shared with the team.
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Review from H D (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely residential home.
Mum is very happy at Oaken Holt.
Great food at friends and family open day BBQ. Hawian theme.
Reply from Home Manager at Oaken HoltThank you for taking the time to leave us a review, and it is lovely to hear that your mum is happy at the home and that you enjoyed our event. Your feedback will be shared with the team.
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Review from E B (Niece of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant environment for my uncle to live in.
Staff are always friendly and offer tea or coffee from the trolley.
Entertainment or a visit was very good.
Singer and music are well presented.
Reply from Home Manager at Oaken HoltThank you for taking the time to leave us a review and for your lovely comments about our home and team. We are pleased to read you enjoy the entertainment at the home. Your feedback will be shared with the team.
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Review from David W (Son of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of the Coach House at Oakenholt for 3.5 years. The care she has received has been excellent, and the staff are attentive and very responsive to requests. It is a big plus that there are qualified nurses on call at all times. The house is kept very clean and additional services
such as hairdressing, physio etc, are all very good. The activities team are good fun and keeps everyone entertained.
In addition, my father received excellent end-of-life care at Wytham House and passed without distress. Covid was a tough time for all, and the staff have done a great job. Thank you.
Reply from Home Manager, Home Manager at Oaken HoltDavid, thank you for taking the time to leave us such a wonderful review! We're happy to hear that your mother is receiving such great care at Oaken Holt. We are really sorry for your loss, and we hope we made your father’s time with us at Wytham House as peaceful as possible. Your comments will be passed on to the team.
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Review from S S (Friend of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt holds a special place in my heart, the team have cared for my grandfather for many years, and I can’t thank them enough. The manager is a kind, passionate and caring man. He is always there when I or the family need to talk with him. The home is a lovely place and is in beautiful surroundings.
The grounds are lovely, and it is a peaceful place to stay. I thank the team for everything they do.
Reply from Home Manager at Oaken HoltThank you for taking the time to leave a review for Oaken Holt and for your lovely comments about our home, grounds and recognition of the team. Your feedback will be shared with the team.
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Review from Adrian B (Friend of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt is set in beautiful surroundings and offers a fabulous cafe. Friendly staff - very helpful. Nice choice of food. Very nice rooms and spacious. All with ensuite bathrooms. All-week activities, with live entertainment on some days.
Reply from Home Manager, Home Manager at Oaken HoltThank you, Adrian, for your kind words about our home and team; it is lovely to read your comments about the beautiful surroundings, amenities and activities at our home. Your feedback will be passed on to the team.
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Review from Paul K (Friend of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff very approachable and apparently with plenty of time available to talk, although clearly fully occupied. I am pleasantly surprised to be addressed by my first name, although only a weekly visitor. Similarly pleasantly surprised to often be offered tea and a biscuit when with my friend
when he gets his. Rating for food and drink cannot be personal, as I cannot properly comment on value for money, as I have very little experience with Residential or Care Homes. It seems a bit expensive to me, especially as my friend has so far felt unable to join in with communal meals and is able to participate in very few social activities. However, that is his choice, and I can see just how much is provided! However, he seems so much better here than he was at home that value for money is clearly high. Rating for food and drink is on what I see but not experience.
Reply from Home Manager at Oaken HoltPaul, we would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team, and thank you again for the review.
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Review from A B (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well cared for, and the staff understand her needs well. They are respectful of her wishes but are keen to encourage her to be sociable and more active. They are genuinely pleased if she enjoyed an activity.
We like seeing photos of her as she cannot remember what she has done in the week,
so can't tell us.
The nursing staff are particularly diligent, always communicating well and getting on top of any illnesses quickly.
Reply from Home Manager, Home Manager at Oaken HoltWe would like to thank you for your words of kindness which are very much appreciated. We respect the wishes of our residents but will try and encourage participation in our activities as this is a great way to socialise with other residents. All comments will be passed on to the team, and thank you again for the review.
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Review from Helen S (Wife of Resident) published on 23 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that my husband is well cared for and I do not have anything to worry about as he is very happy to be with you all. Thank you so much.
Reply from Home Manager, Home Manager at Oaken HoltYou are very welcome, Helen, thank you for your kind words. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Richard K (Son of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the eighteen months that my mother was a resident, I had an overwhelmingly positive experience of Oaken Holt Nursing and Residential Home. Even during the difficult Covid period when access was limited. Mum thoroughly enjoyed her time there, right up until the end. The carers were all wonderful
and developed close bonds with her. The movement team were sympathetic to her needs and kept us well informed. Mum developed close friendships with her fellow residents encouraged by the games and other activities she played with them every day. This had the added benefit of keeping her brain active. As she eventually declined her nursing care was exemplary. A group of residents and carers even attended her funeral, which says it all.
Reply from Home Manager, Home Manager at Oaken HoltThank you for taking the time to leave us such a lovely review! We're happy to hear that your mum received such great care at Oaken Holt and will pass on your kind comments to the whole team. We would like to pass on our condolences on hearing of her passing.
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Review from Deliah W (Respite Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
For us it is always a difficult decision to put Mum into residential respite care even if just for a short while. It was important that we found somewhere which felt consistent, had a high standard of care and was genuinely warm, welcoming, caring and calm for our mother. The price was high, however
all our needs were met at Oakenholt, so a logical choice.
We had visited on three separate occasions before making the decision and each time the reception from management and staff was always good. During her stay, my mother was also calm, clean and comfortable here for nearly three weeks of respite. The staff were friendly and attentive as well as open and communicated well with us when needed and for my mother, who has Alzheimer's, we found the staff considerate to her as an individual. They were gently encouraging and inclusive, and so she had a good stay and we were able to enjoy our holiday. On our return, she was calm and content which enabled a smooth transition on her return home.
Reply from Home Manager at Oaken HoltThank you for your lovely comments, we are so pleased we were able to support your mother with her stay at Oaken Holt. At Oaken Holt we strive for good quality care and this is a reflection of this.
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Review from L d (Son of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good staff. Well managed.
The building at Oaken Holt is perfect.
The food available was poor. You can have a limited menu if the quality is high. Especially if you are charging above-average rates. The home is clean and appears to look after its residents well.
Reply from Home Manager, Home Manager at Oaken HoltThank you for your comments, which we will pass on to the team at Oaken Holt. We pride ourselves on the resident experience and we are committed to using feedback to continue to build on, and improve, the services we provide.
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Current Review Score: 9.1 (9.147)

Overview of Review Score

The Review Score of 9.1 (9.147) out of 10 for Oaken Holt is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.322 for Oaken Holt is calculated as follows: ( (134 Excellents x 5) + (15 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (21 Very Poors x 1) ) ÷ 180 Ratings = 4.322
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Oaken Holt is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

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Roxana Boldeanu

Job Title: Home Manager

As the Home Manager, I believe that our residents should be treated with the highest quality of care possible and endeavour to ensure that my team and I always maintain this.


I lead by example and involve myself in the day-to-day life of the home as well as making Oaken Holt a happy and enjoyable place in which to live and work.


I take a lot of pleasure from spending time with relatives and residents, understanding the important contribution that these relationships make to the successful running of a care home. I have over 15 years of experience in the care sector, having worked in various roles including carer, senior carer and deputy manager, before becoming home manager. All my roles have given me insight and knowledge, which I draw upon each day and share with my team.


It is important to me to develop team members to achieve their best, which means that together we make a difference to the lives of each of the residents in our care.

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