Oaken Holt Nursing and Residential Home

Eynsham Road, Farmoor, Oxford OX2 9NL
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9.3 75 Reviews
  • Oaken Holt Nursing and Residential Home, Oxford
Oaken Holt Nursing and Residential Home in Farmoor provides the highest standard of residential and residential dementia care for up to 43 elderly residents including trial stays, short stays, convalescent and permanent care for individuals or couples.

Set within 23 acres of beautiful gardens and parklands in the heart of rural Oxfordshire, Oaken Holt is a magnificent country estate. The stunning Victorian house offers a mix of ensuite bedrooms and full suites in a setting that retains a wealth of period features and a luxurious standard of furnishings and equipment to ensure a high standard of comfort and care.

Adjacent to the main house, the Coach House is designed for those that prefer a more intimate setting and offers high quality care for up to 12 residents.

Dining is an important part of the day to day life at Oaken Holt. A qualified chef and their team take great pride in producing varied and appetising menus, providing a nutritious and balanced diet. The cuisine is carefully chosen to meet each resident's nutritional needs. The professional care team works closely with residents to provide personalised care. Residents benefit from a broad range of activities with dedicated wellbeing coordinators who ensure a varied and stimulating programme are available to residents daily.

Wytham House, a purpose built home located within the Oaken Holt grounds, provides high-quality residential dementia and nursing dementia care for up to 40 elderly residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750

These prices are only a guideline, please contact Oaken Holt Nursing and Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Pete Watt (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The home operate an open visiting policy, where friends and family may visit at convenient times.

Parking

  • Parking is available at Oaken Holt.

Oaken Holt Nursing and Residential Home Reviews (75)

9.3

Oaken Holt Nursing and Residential Home has a Review Score of 9.3 (9.315) out of 10, based on 17 reviews in the last 2 years.
Over all time Oaken Holt Nursing and Residential Home has 75 reviews.

Overall Experience
  • 56
  • 14
  • 1
  • 1
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Date Published
  • 75
  • 4
  • 9
  • 17
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Reviewer Connection to Oaken Holt Nursing and Residential Home
  • 28
  • 17
  • 9
  • 4
  • 3
  • 3
  • 2
  • 2
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  • 1
  • 1
  • 1
  • 1
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Total of 75, showing 41-60
Review from Angela W (Wife of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt is a very special place and that is because of the people who work there. You are the most amazing set of individuals, each with your own special skills and experience, but all of you show extraordinary kindness to the residents. The atmosphere from the moment you drive up through beautiful
grounds towards the lovely house, and step inside, is one of tranquillity and love. Nobody could have done more than you all did in your own ways to help my husband navigate his advancing dementia, fading eyesight and to cope with the long term chronic pain he had suffered following his stroke in 2011.
I could not have wished for a better home than Oaken Holt for my husband, and I thank you all from the bottom of my heart.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us such a fantastic and thoughtful review Angela! We're so happy to hear that you felt your husband had the best care possible here at Oaken Holt and it will be my pleasure to pass on your kind comments to the whole team.

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Review from Peter F (Son-in-law of Resident) published on 15 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
There has been a huge improvement in almost every aspect of the Home since the arrival of the new manager a couple of months ago. It is noticeable that both residents and staff appear happier and the whole atmosphere at Oaken Holt has lightened. Some staffing issues have improved and we are optimistic
that this will continue. We have been able to stay for lunches again after Covid restrictions and have been impressed with the quality of the food. The range and frequency of activities provided for residents is increasing and we hope this will go even further. We continue to be pleased with the level of genuine care and attention provided by the permanent members of staff.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you, for your honest and detailed feedback, we are glad you are noticing the improvements that our staff are working hard to make. Giving quality, person-centred care is what we always strive for and your feedback will be passed onto the team. Thank you again for taking the time to leave a review.

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Review from C C (Niece of Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been living at Oaken Holt Nursing and Residential Home for just over a year. I have peace of mind that she is being looked after well.
Since the new manager arrived the atmosphere is friendly and positive. The staff have always been professional and caring but now they seem more relaxed
and more enthusiastic.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us this positive review. I'm pleased that your Aunt is enjoying her time at Oaken Holt. Your lovely words will be passed on to the team, who will be thrilled to hear the feedback.

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Review from Vivien V (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My most recent visit was in March. Travelling from Yorkshire I find, with some notice, I can visit Mum on the days and times that suit me without any problem. Reception is friendly and helpful making sure visitors are Covid clear and safe. Mother's room is large, pleasant and south facing with views
over the parkland. Carers are always popping in to attend to Mum's needs, give her her meds, ask her choices for meals, offer her drinks or see to housekeeping. Staff that I have met have been pleasant and well-meaning. However, due probably to Brexit, there is a big turnover of staff, difficulty in recruiting permanent staff and continual use of agency people, some of who seem to lack proper training. This is not unique to Oaken Holt of course but it does make forming a relationship with some of the carers difficult for Mum and for them to have an on going understanding of her issues and needs. Aside from this the environment is pleasant and the care given is generally good.
Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your review and your kind words, which I will pass on to the team. There is nothing more important to us than the well-being of the people we support, and in response to the well-documented sector-wide shortage of carers, we continue to invest in the recruitment, retention and training of our colleagues. With regards to recruitment, the home has actively been recruiting and the agency usage has dropped massively. The home has new care team members joining monthly which has a positive impact on the home and the residents. When agency usage is used we ensure that we are using the same team members for consistency.

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Review from N E (Daughter of Resident) published on 18 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed in the Coach House for respite, and we found the staff very supportive of him and all the family. The deputy manager was very kind and helpful with queries, managing extensions to his stay and keeping in touch, and his lead carer, in particular, always took time with him. The food was
excellent, and the views were just stunning. The team were very helpful in enabling my mother to visit within Covid protocols, which made the stay much more manageable.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your positive review, and I am so pleased to hear that the team at Oaken Holt were able to support your father and allow your mother to visit during this difficult time. The home is pleased to announce that a new home manager ‘’Michael Daglish’’ has been appointed along with a new regional manager, together as a team, they will continue to achieve greatness.

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Review from Pam R (Son of Resident) published on 18 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management staff provides wonderful support to our mother, that has extended her life by their care.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

We are so pleased to read your wonderful comments about the care your mother received; the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents. The home is pleased to announce that a new home manager ‘’Michael Daglish’’ has been appointed along with a new Regional Manager, together as a team, they will continue to achieve greatness.

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Review from Robert H (Son of Resident) published on 10 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live and work thousands of miles from the UK, so I cannot visit Mum very often. My primary concern is therefore that my Mum is cared for professionally 24/7 - both medically and personally.
I'm happy to say that for all of her years at Oakenholt, that is exactly how Mum has been cared for.
For the
first couple of years, enjoying three tasty and nutritious meals each day, and being reminded to take her medicines on time, her wellbeing improved noticeably!
I wouldn't hesitate to recommend Oakenholt, and I recently told both of my children that if the need arises, Oakenholt would be my own first choice!
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Many thanks for your lovely words regarding Oaken Holt and I will feed this back to the team. We aim to provide the highest and best quality of care to all our residents.

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Review from J F (Daughter of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad stayed at Coach House for more than a year before moving to Wytham House and repeatedly spoke very fondly of the carers and the excellent food. The deputy manager at Oaken Holt Nursing and Residential Home was very supportive, quick to respond to queries and to help us as a family address concerns
and questions. Life in a care home is not easy and during the pandemic, times were hard for everyone but given all this, we still feel that we made the right choice in placing Dad at Coach House. The lead carers at Coach House in particular were so kind and we were very grateful to them for their support to Dad, and us as a family. The downsides circled around the lack of engagement/management from the overall director, (who has since left) the regular loss of staff, and gaps in activities for residents.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your kind words and I will feed them back to the team at Oaken Holt. As the new home manager for Oaken Holt once of my focuses is to enrich the residents life’s a different range of activities within the home. Recruitment is an on going process and we have had new applicants in the process of starting. Lastly, a new regional manager has been appointed and this will be announced once they have started with Caring Homes.

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Review from Colin J (Friend of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident for quite a few years the care that is exceptional and the staff are very attentive and caring, I have no hesitation in recommending them as a care provider. In addition, the grounds and the views from the home are absolutely stunning as is access to the facility.
Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend is receiving such great care at Oaken Holt and that you would recommend us and our beautiful surroundings to those seeking a care home. I will pass on your kind comments to the whole team.

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Review from Nicolette C (Daughter of Resident) published on 1 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Communication dealings with the deputy manager are very good. The deputy manager responds efficiently to requests and always ring back promptly if she has been unavailable when I ring. The same cannot be said for the manager. Dining - my father reports that the food at lunch is of a good standard.
Reply from Manager, Manager at Oaken Holt Nursing and Residential Home

Dear Nicolette, we value the feedback received and truly believe this enables continuous improvement. We are sorry to read of your experience with the Home Manager, and if you would like to discuss this further, please contact us directly using: WeCare@caringhomes.org.

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Review from M F (Respite Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been here at Oaken Holt for 2 weeks due to a stroke (TIA) and had respite care. It has all been excellent, food is delicious and staff are very obliging, fun, supportive and helpful. I would thoroughly recommend this home.
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Review from S B (Resident) published on 11 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Nice carers, all friendly.
If I ring, someone comes.
Would recommend if necessary.
Can't fault anything.
Anything I wanted, I had - I was spoilt.
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Review from S H (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at the home for 8 years. The current staff are professional and caring at all times.
One particular nurse has gone over and above her role to provide continuity of care during an urgent health situation and we, as a family, have been comforted and reassured by her unfailing commitment
to her job.
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Review from Simon W (Son of Resident) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a beautiful setting here. The grounds are lovely. The staff are very helpful and welcoming. My dad seems happy here and he has come out of his shell here and he is getting the care and attention that he needs.
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Review from K F (Friend of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, the staff are always very welcoming. Beautifully clean home. Very pleasant atmosphere and there is always things for people to do so the residents are entertained.
Everybody seems very nice here, much better than some other homes I have visited.
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Review from H K (Friend of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable room for my friend. They are very happy. Attentive staff and very kind.
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Review from F S (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a long term resident at Oaken Holt Care Home, my father has been a resident in residential then in nursing since 2011. Overall we (the family) have been very pleased with the high standard of nursing and care as well as housekeepers, gardeners, etc. for the care home. I am resident in London and
visit once a week. If Father has been unwell staff are always available to help and support. It has been a huge positive factor in keeping Dad, a stroke victim, happy in his old age and as healthy as he can be now.
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Review from Debbie S (Niece of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt seems very happy and well cared for, today she was telling us about the daughter of the house. She was also telling us that she lives there with her mum, brothers and sisters. We know she has taken this out of context but the home must give her a sense of a family environment.
Food served
to my aunt was excellent.
We were made to feel very welcome.
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Review from Helen T (Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived after a stay in the hospital. I had the most pleasing welcome. The building has rooms identical to Buckingham Place (quoted by my grandson who has just spent months there as an army soldier) I don't know who interviews for staff but they have chosen a wonderful team.
A smile and a few words
are as therapeutic as medication.
There is such a variety of food on the menus.
The stay has improved my thoughts as well as my pain. Thank you so much.
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Review from Erin (Granddaughter of Resident) published on 3 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt has made my grandfathers recent move into care as smooth as possible and all levels of staff have been very supportive
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Current Review Score: 9.3 (9.315)

Overview of Review Score

The Review Score of 9.3 (9.315) out of 10 for Oaken Holt Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.315 for Oaken Holt Nursing and Residential Home is calculated as follows: ( (140 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (21 Very Poors x 1) ) ÷ 197 Ratings = 4.315
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaken Holt Nursing and Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Pete

Pete Watt

Job Title: Home Manager

Pete is our Home Manager at Oaken Holt Nursing and Residential Home, here’s a little bit more about himself and the home in his own words:


“Oaken Holt is a wonderful home-from-home with a fascinating history and a wide range of activities and facilities. There is an energetic and compassionate team working with me to deliver the highest standards of care.


We are really fortunate to have such extensive and beautiful grounds, and it is well-documented what a positive impact being outdoors can have on everyone’s mental well-being, so I will be working with my colleagues and our residents to make sure we are making the most of those opportunities.


Every person in our community has a story to tell and our role is to help those stories be told, shared, and understood. We put the individual at the heart of everything we do, celebrating their stories, and helping them write new chapters.”

Ray

Ray Woodill

Job Title: Community Relations Manager

I work closely with families and their loved ones to support them through the transition to residential care, building lasting relationships and providing peace of mind during what can be a difficult and emotional time. My role is to ensure they make fully informed decisions, using the knowledge and experience I have gained over 16 years in this role.

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