Oaken Holt Nursing and Residential Home

Eynsham Road, Farmoor, Oxford OX2 9NL
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9.3 75 Reviews
  • Oaken Holt Nursing and Residential Home, Oxford
Oaken Holt Nursing and Residential Home in Farmoor provides the highest standard of residential and residential dementia care for up to 43 elderly residents including trial stays, short stays, convalescent and permanent care for individuals or couples.

Set within 23 acres of beautiful gardens and parklands in the heart of rural Oxfordshire, Oaken Holt is a magnificent country estate. The stunning Victorian house offers a mix of ensuite bedrooms and full suites in a setting that retains a wealth of period features and a luxurious standard of furnishings and equipment to ensure a high standard of comfort and care.

Adjacent to the main house, the Coach House is designed for those that prefer a more intimate setting and offers high quality care for up to 12 residents.

Dining is an important part of the day to day life at Oaken Holt. A qualified chef and their team take great pride in producing varied and appetising menus, providing a nutritious and balanced diet. The cuisine is carefully chosen to meet each resident's nutritional needs. The professional care team works closely with residents to provide personalised care. Residents benefit from a broad range of activities with dedicated wellbeing coordinators who ensure a varied and stimulating programme are available to residents daily.

Wytham House, a purpose built home located within the Oaken Holt grounds, provides high-quality residential dementia and nursing dementia care for up to 40 elderly residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750

These prices are only a guideline, please contact Oaken Holt Nursing and Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Pete Watt (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The home operate an open visiting policy, where friends and family may visit at convenient times.

Parking

  • Parking is available at Oaken Holt.

Oaken Holt Nursing and Residential Home Reviews (75)

9.3

Oaken Holt Nursing and Residential Home has a Review Score of 9.3 (9.315) out of 10, based on 17 reviews in the last 2 years.
Over all time Oaken Holt Nursing and Residential Home has 75 reviews.

Overall Experience
  • 56
  • 14
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Date Published
  • 75
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Reviewer Connection to Oaken Holt Nursing and Residential Home
  • 28
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Total of 75, showing 61-75
Review from Michael (Son of Resident) published on 23 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I were very impressed with the quality of care given to my mother. We were always greeted pleasantly on arrival and told about her condition. When we were with her a carer often arrived unannounced to check she was all right. They always encouraged her to ring if she needed anything. They
never appeared rushed and spent as much time with my mother as she needed. They were always willing to take her downstairs and out on the terrace if she wanted to go.
She enjoyed her food and told us it was very good. On her last birthday, they arranged not one but two celebrations and baked two cakes - one in the morning when we were there and one in the afternoon for her and the other residents. When she died they treated her with dignity and came to the room with us when we arrived and helped us to arrange a funeral director and the other formalities. We were very impressed with the care shown to my mother and will not hesitate to recommend Oaken Holt should we have occasion to do so.
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Review from Susan P (Daughter of Resident) published on 20 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last six months of her life at Oaken Holt. We chose it because the staff made such a good impression on our first visit. We are so glad we did.
Everyone we met throughout my mother's stay was professional, friendly and compassionate. They always gave us as much time as we needed
if we had questions.
We were always made welcome when we visited. We were kept informed about doctors' visits and medication prescribed. Especially in her last days, the staff were particularly sensitive and understanding.
My mother regarded her carers with great affection. She enjoyed telling them about her life. It was clear that they respected and were fond of her too. Two members of staff attended her funeral.
The building and its grounds are attractive and rather like a 5-star hotel. My mother enjoyed being taken in the grounds when the weather permitted.
We could not have asked for more from Oaken Holt and recommend it unreservedly.
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Review from Lynne A (Daughter of Resident) published on 10 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was in Oaken Holt for just over 12 months. During his stay, he was happy and extremely well cared for. The nursing staff and carers were very professional, treated him with respect at all times, and showed great compassion, especially in his last few days.
Having been until fairly recently,
a very active man, he joined in, and enjoyed, the various activities that were organised by the activities team, he especially liked the trips out.
The menus were varied, and as his dietary needs changed, the chefs discussed the options that were available to him.
The carers always made any visitors very welcome, and this was very much appreciated by all.
His room, although very basic, was adequate for his needs, and he liked to have the windows open to hear the birds singing in the large trees that surround the home.
Communication about doctors visits, replenishing personal items etc, was good.
If he could no longer stay at home, then this was the next best thing. Thank you.
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Review from E H (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are generally very caring, and my mother's key worker is particularly kind and helpful.


However, there have been housekeeping issues - matters which have not been dealt with speedily, and on some occasions, I have arrived to find my mother in dirty clothes because she has spilt food down

herself and has not been cleaned. This is better than it was but still not ideal.
Reply from Theresa Whitford, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to review Oaken Holt, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high-quality care and facilities meeting all residents requests and needs and we are very pleased that you have such a positive impression of our team and the high-quality care they provide. It appears we have on this occasion sadly fallen short of our own high standards and we apologise for any inconvenience caused. We are happy to report that we have reviewed our housekeeping process and have recruited additional staff to ensure that our high standards of service can be properly maintained at all times. Thank you again for sharing your thoughts with us as we always welcome the opportunity to improve. My door is always open if you would like to discuss any element of your loved one's care.

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Review from Eve M (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaken Holt Care Home with Nursing is exceptional, my mother stayed there for a few weeks and she enjoyed every minute, her care was excellent. The house is luxurious, staff are all very helpful and cheerful, nothing is too much trouble, visitors are made to feel really welcome. I would recommend this
care home above all others.
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Review from Angela S (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident at Oaken Holt for three and a half years. She receives very good care and enjoys living there.


The staff are excellent, both with providing her care and communicating with us as a family.


We enjoy visiting regularly and are always made to feel welcome.

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Review from Robin C (Nephew of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always friendly and caring; accommodation generally comfortable and warm; good meal choices and portions; good communication ref. any medical problems; overall good feeling.
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Review from Lilian W (Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think this care home is good. The staff do really care and try their best and some are extra kind and good.
Cleanliness is excellent. All rooms have recently been refurbished. There are plenty of activities if you want to join in.
Meals vary but we are given some choice.
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Review from H N (Daughter of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the nursing in the nursing wing at Oaken Holt Care Home is extremely good, caring and friendly, nurses attend to all my mother's needs. They are gentle and understanding and I completely trust them with the care of my mother and feel secure that she is looked after so well.
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Review from Richard D (Husband of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife needed to be taken to the hospital. On leaving the home with the paramedics they indicated how impressed they had been with the efficiency of the staff in helping them prepare her for the ambulance and their knowledge and the resident's situation. They also indicated they don't see this in many
other care homes.
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Review from Ian D (Friend of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Oaken Holt Care Home with Nursing for over 6 years. There was a problem getting the correct staff but now they are excellent and it's like a big happy family. The new restoration has brightened the place up a lot. The lady I visit feels happy there and it's her 102nd birthday 22nd May
2017 so it would be good publicity for your company. I would like to thank all the staff. The only problem I have is what happened to photos of when my friend met the lord mayor and MP and the photos from the British Legion Dance? We were told they are at the head office.
Reply from Sherrie Hume, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to review Oaken Holt, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high-quality care and facilities and we regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care, spend valuable time with our residents and we are delighted that you comment ‘it’s like a big happy family’ as this is what we strive for. We are undergoing a substantial investment and refurbishment programme and again we are glad you have noted this has enhanced the environment in our home.
Milestone events; birthdays, anniversaries and seasonal holidays are always celebrated in style here at Oaken Holt and we will have a member of our team discuss any celebrations with you and share the photos with you.
We welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home in future.

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Review from R K (Sister of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister moved to The Coach House at Oaken Holt Care Home during 2015. It is not an easy transition leaving one's home and moving to residential care but the staff at Oaken Holt Care Home were so good helping my sister settle into where she now accepts as her home. All the staff are so kind and caring
and I am reassured that my sister is getting the best possible care. Whenever I visit I am given a warm welcome and always offered some refreshments even at the busiest of times. To be recommended.
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Review from S H (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The additional resources of having a driver and minibus which can take residents to hospital appts is invaluable - a recent visit with a 3-hour wait and impossible parking was made so much less stressful for my father. The work of the physiotherapist is vital. In her hours of work, she maintains the
mobility of the residents and provides exercise classes. My father has maintained his mobility for 5 years in no small part due to the professional continuity she has provided.
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Review from J M (Daughter of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother has been a resident at Oaken Holt for almost a year now. Having visited a former resident who has now sadly passed away, I was very impressed with the standard of care provided. The resident himself was delighted with all the aspects of care in his new home. It was on this basis that I enquired
into the possibility of my Mother becoming a resident.
She has been here since January 2016. The recent refurbishment ongoing is unsettling, but I fully understand that it needs to be done.
The dining room and lounge are beautifully furnished. Thank you!
Reply from Sherrie Hume, Home Manager at Oaken Holt Nursing and Residential Home

Thank you very much for your review, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high quality care and facilities and we are very pleased that you have a positive impression of our team and the high quality care they provide.


As you are aware, Oaken Holt is an older building which retains a myriad of period features – from stained glass and leaded windows, to parquet flooring, original fireplaces and rooms with fine high ceilings. Oaken Holt is benefitting from a substantial investment and refurbishment programme to redecorate and refresh many areas of the home including several bedrooms to ensure that our high standards of service can be fully maintained. We are striving to minimise any disruption to our residents at our home.


We always welcome the opportunity to improve, and hope that you will continue to share your suggestions with us in the home in future.

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Review from Graham B (Son of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very professional and caring. Relatives treated very well when visiting. Mum has settled in very well. Full restoration of buildings in progress- Mum has one of the refurbished rooms which is very spacious. The setting of the house in its grounds, very pleasant. Food is good and relatives can eat with
residents which is very sociable.
Reply from Sherrie Hume, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to review Oaken Holt, we really appreciate your feedback. At Oaken Holt we take great pride in ensuring we deliver high-quality care and facilities and we are undergoing a substantial investment and refurbishment programme, which we hope has helped to improve the environment in the home. We regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care and spend valuable time with our residents. Activities are an extremely important part of daily life at the home, so we have requested that one of our Activities Coordinators invites you to be involved in the regular review of your loved one’s activity programme. We welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home in future.

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Current Review Score: 9.3 (9.315)

Overview of Review Score

The Review Score of 9.3 (9.315) out of 10 for Oaken Holt Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.315 for Oaken Holt Nursing and Residential Home is calculated as follows: ( (140 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (21 Very Poors x 1) ) ÷ 197 Ratings = 4.315
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaken Holt Nursing and Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Pete

Pete Watt

Job Title: Home Manager

Pete is our Home Manager at Oaken Holt Nursing and Residential Home, here’s a little bit more about himself and the home in his own words:


“Oaken Holt is a wonderful home-from-home with a fascinating history and a wide range of activities and facilities. There is an energetic and compassionate team working with me to deliver the highest standards of care.


We are really fortunate to have such extensive and beautiful grounds, and it is well-documented what a positive impact being outdoors can have on everyone’s mental well-being, so I will be working with my colleagues and our residents to make sure we are making the most of those opportunities.


Every person in our community has a story to tell and our role is to help those stories be told, shared, and understood. We put the individual at the heart of everything we do, celebrating their stories, and helping them write new chapters.”

Ray

Ray Woodill

Job Title: Community Relations Manager

I work closely with families and their loved ones to support them through the transition to residential care, building lasting relationships and providing peace of mind during what can be a difficult and emotional time. My role is to ensure they make fully informed decisions, using the knowledge and experience I have gained over 16 years in this role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaken Holt Nursing and Residential Home to verify any information. View our terms and conditions. Oaken Holt Nursing and Residential Home has an Enhanced Service - more info.