Rush Court

Shillingford Road, Shillingford Hill, Wallingford OX10 8LL
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9.7 82 Reviews
  • Rush Court, Wallingford
Rush Court Care Home is a stylish, tranquil home and an excellent choice, nestled in the idyllic Oxfordshire countryside, it is vibrant and welcoming, offering residential, nursing, and palliative care alongside short stay and respite options. With 47 spacious, tastefully decorated rooms, it provides a home-like setting that fosters a real sense of home comfort and community. Rush Court’s lively social calendar is central to its charm, offering a diverse range of activities such as creative workshops, fitness sessions, musical events and seasonal and festive celebrations, all designed to promote connection and joy. Residents also enjoy the beautiful gardens, ideal for relaxation or hosting outdoor gatherings. The dining experience is second to none, with a focus on fresh, locally sourced ingredients crafted into delicious meals. Rush Court is a place where care is delivered with compassion, and residents thrive in an atmosphere of love and friendship.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact Rush Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (47)
  • Single Rooms with Ensuite Wet Room (47)

Visiting

  • The home have open visiting, a warm welcome will greet all visitors including pets.

Parking

  • Large easy access car park.

Rush Court Reviews (82)

Total of 82, showing 21-40
9.7

Rush Court has a Review Score of 9.7 (9.679) out of 10, based on 23 reviews in the last 2 years. Over all time Rush Court has 82 reviews.

Overall Experience

  • 69
  • 12
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Date Published

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Review from Fiona R (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Rush Court in November 2023. We were apprehensive as we were moving her from another country. The whole process was extremely smooth. Not only was my mother made to feel incredibly welcome but the whole family was very warmly welcomed. We honestly felt like the staff couldn't do
enough for us.
My mother has complex health needs and we've had a lot of support with this.
Her room is beautifully appointed and the meals are always excellent.
The program of events and entertainment is varied and covers all interests.

Reply from Anna Boyes, Marketing Director at Rush Court

Fiona, thank you for taking the time to review Rush Court and for your kind words, they are much appreciated. I am pleased that your mother settled well.

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Review from Nick S (Son of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Rush Court for several years now and has been well looked after and cared for. The quality of the home is excellent, and she now reports that the meals are good. There have been challenges with staff turnover during the time of her stay including managers, however, it has had little
impact on her situation. One of the major problems we have is with communications. My wife and I live in Canada so are only able to visit my mother once or twice a year. In spite of ongoing promises to improve communications, we find it hard to ensure we are kept up to date on my mother's mental and physical condition. Fortunately, we have family friends locally who can visit and provide us with reports, but there should be a better way for regular updates from the care home for families that cannot visit on a regular basis.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for your feedback, which overall is very positive and we were privileged to take care of your mother in her latter years. We have worked hard on recruitment in the past 12 months and have reduced agency use to a minimum, as we know that when using agency it can impact on service delivery. I acknowledge your concern about communication with families /keeping them updated about their loved ones, but particularly when they are unable to visit and /or live abroad. We will continue to work on improving communications in the future.

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Review from David T (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We find everyone at Rush Court to be caring and empathetic to our mother's needs. We chose Rush Court after another relative was there in 2022, and if anything the standards are higher now than they were before. Each relevant member of staff is aware of her needs, likes and dislikes, and all know her
by name. In her words, she feels 'safe and looked after' at Rush Court.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to leave us a review and I am so pleased that read the lovely comments about the team and the home as a whole. It is always good when people choose us to look after their loved ones , based on past experiences and local reputation. We will ensure your feedback is shared with the wider team and the areas where we fell short of the 5 stars - we shall continue to work on and help us improve.

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Review from Neil T (Son of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased to have got my mum into Rush Court. Throughout her stay she was most comfortable and safe. All the staff were excellent, many thanks.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with this really positive feedback. Myself and the team at Rush Court work hard to provide care that is individual and of a high standard, so it is lovely to read your comments, affirming this. I have shared your feedback with the team accordingly.
Kind Regards.

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Review from Jonathan R (Son of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I am surprised by some of the glowing reviews on this site. Rush Court used to be a fantastic care home when our mother became a resident back in 2016. It had a CQC "Outstanding" rating at that time and there was a waiting list to get a place there. Sadly the manager at that time left a few years later
and, under a new manager, many of the good staff left and the standards of care declined. Since then several managers have come and gone, with promises to improve things, but in reality, high staff turnover and massive use of agency staff have resulted in a significant drop in standards. The beautiful gardens remain the high point of the care home thanks to the efforts of the gardener. It remains to be seen whether EFHL and the latest new manager will get the place back up to the level that residents once enjoyed. Our mother is running out of time, so we really hope that they can improve things soon.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with your feedback and I am sorry that you feel the standards within the home, have declined in recent years. Myself and Efhl recognise Rush Court has been through a difficult time in the past couple of years, and are committed to driving forward improvements. In recent months we have worked hard to recruit to key management roles within the team and permanent colleagues, reducing our reliance on agency use. I strive to respond in a timely manner to feedback, both negative and positive, that will ultimately help us to continually improve. I am confident that with the support of the new Clinical Care Manager and Unit Manager, who will be taking up post shortly, we can restore the home to the standards that you and we expect.

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Review from E C (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was superbly cared for in her final days. The staff were very supportive of us, the family, which helped enormously.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with feedback. I am pleased to hear that you and your loved one had a positive experience with us and we were able to deliver the high standards of care that you and we expect, making a difference.

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Review from Felicity F (Wife of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a patient from January 20th 2023 to March 8th 2023 for palliative and end-of-life care.
The staff were all kind and professional and my husband enjoyed the food. He was always treated with respect and dignity. We are most grateful.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with feedback. I am pleased that you were happy with the care/support provided to your husband during his time with us, which is lovely to hear and I will of course share with the team. Feedback is important to us both as a home/organisation as it helps us to continually strive to be our best and identify areas we need to improve on.

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Review from J G (Son of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How lucky we were to have found Rush Court for the last weeks of my father's life. His wish was to be at home but on reflection, this was the best thing we could have done at the end of his long and happy life. The management, facilities and staff work in perfect harmony to create the most caring atmosphere
and environment.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for your very kind words recognising the skill and dedication of my team at Rush Court. I am so pleased that we were able to provide the highest standard of physical and emotional support to your loved one and support you as a family at what is a very difficult time. It was a privilege to be able to look after your loved one in the last few weeks of their life and for the team to do it so well. I will ensure this review is shared with my team as it's always good to get feedback, praise and recognition for a job well done.

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Review from A H (Respite Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My three weeks stay at Rush Court I found to be extremely comfortable indeed. The staff were wonderful so helpful and cheerful and couldn't do enough to make my stay pleasant.

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Review from P C (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the three and a half years my mother was in Rush Court she received the best care and attention. I was very reassured that she was well looked after which meant a lot being three hour drive away. She was happy there well cared for fed and looked after on a personal level. All the staff were very
pleasant helpful and friendly. Thank you all at Rush Court.

Reply from Catherine Lines, Clinical Director at Rush Court

Thank you for such a positive review. I will ensure the team at Rush Court are informed of such a positive response.

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Review from Pamela C (Daughter of Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a culture of kindness and care that is second to none. Rush Court Care Home has nursed my mother back to health after her hospital visit and (even more important) they have given her back her confidence. She will soon be going back home. Thank you.

Reply from Catherine Lines, Clinical Director at Rush Court

Thank you very much for your review, I will ensure our team at Rush Court are informed of your positive stay at the home.

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Review from Sue W (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked through the door the staff welcome you with a smile. They all got to know my father's changing needs as soon as they could. From receptionists, cleaners, carers, maintenance, nurses and managers their care is wonderful. They would also look out for us as family members. They
do like their residents to call it their home. My father came for end-of-life care and a room with a view was found for him. It was very homely.

Reply from Karen Temple, General Manager at Rush Court

Thank you for your kind comments. It was an absolute pleasure and honour to look after your father. Your father was a true gentleman. It was also a great pleasure to support you and your family during a very difficult and sad time.


I will pass your lovely comments on to everyone at Rush Court.

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Review from R M (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care including rehabilitation and physio. Came in as 'end of life' from the hospital in March, and left in May to return to independent living alone. Thank you.

Reply from Catherine Lines, Clinical Director at Rush Court

Thank you for such a positive review, we are very lucky to have a wonderful team including physiotherapists who have assisted in achieving this wonderful outcome.

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Review from Mathew D (Son of Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much. Very friendly staff. Looked after Dad really well.

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Review from Nicola H (Friend of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Third time of visiting a friend in palliative care. Found staff very friendly and helpful. Any queries are always answered. Light and spacious environament.

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Review from Gillian E (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently arrived at Rush Court in very difficult circumstances. The staff have been faultless in doing all possible to enable her to settle. So clean, bright, excellent food. Stunning gardens. We are both impressed and immensely grateful.

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Review from Deborah M (Friend of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Good to see how caring the people are here. The care manager is above and beyond. So comforting to us to know my friend is being well taken care of, emotionally, mentally and physically.

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Review from George M (Next of Kin) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rush Court is an outstanding home. The level of care and kindness I witnessed every time I visited was superb.
Clean, efficient, and excellent in all areas.

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Review from M D (Son of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first made contact with Rush Court to when Mum passed away every single member of staff have been so very caring, kind and helpful to her and all members of the family. They made her last couple of weeks a pleasant and peaceful end to her life. We will always be grateful for their
support, kindness and professionalism at this very sad time. Thank you for everything you've done.

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Review from Joy B (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rush Court have cared for and protected my mother throughout the pandemic and I have felt her to be safe all this time. They have been clear regarding their visiting policy which has changed as needed and although I am very sad not to have been able to hug my mother, hold her hand or even to be with
her for long stretches, Rush Court has helped us to maintain contact despite the increased pressures of running a care home.

Reply from Mary Lamont, General Manager at Rush Court

Thank you for your lovely comments. We have tried very hard during the pandemic to ensure communication between you and your loved ones continue and I hope our new visiting Pod will allow us next week to open up to visiting in a COVID safe environment

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Current Review Score: 9.7 (9.679)

Overview of Review Score

The Review Score of 9.7 (9.679) out of 10 for Rush Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Rush Court is calculated as follows: ( (195 Excellents x 5) + (65 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 271 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rush Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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